{"id":"https://openalex.org/W2978527980","doi":"https://doi.org/10.1007/978-3-030-30275-7_4","title":"Use of Chatbots in Project Management","display_name":"Use of Chatbots in Project Management","publication_year":2019,"publication_date":"2019-01-01","ids":{"openalex":"https://openalex.org/W2978527980","doi":"https://doi.org/10.1007/978-3-030-30275-7_4","mag":"2978527980"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-030-30275-7_4","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-30275-7_4","pdf_url":null,"source":{"id":"https://openalex.org/S2764900261","display_name":"Communications in computer and information science","issn_l":"1865-0929","issn":["1865-0929","1865-0937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications in Computer and Information Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5044697054","display_name":"Dace C\u012brule","orcid":"https://orcid.org/0000-0003-2392-0988"},"institutions":[{"id":"https://openalex.org/I201787326","display_name":"Riga Technical University","ror":"https://ror.org/00twb6c09","country_code":"LV","type":"education","lineage":["https://openalex.org/I201787326"]}],"countries":["LV"],"is_corresponding":false,"raw_author_name":"Dace C\u012brule","raw_affiliation_strings":["Information Technology Institute, Riga Technical University, Kalku 1, Riga, Latvia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Information Technology Institute, Riga Technical University, Kalku 1, Riga, Latvia","institution_ids":["https://openalex.org/I201787326"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5070129765","display_name":"Solvita B\u0113rzi\u0161a","orcid":"https://orcid.org/0000-0002-2042-2388"},"institutions":[{"id":"https://openalex.org/I201787326","display_name":"Riga Technical University","ror":"https://ror.org/00twb6c09","country_code":"LV","type":"education","lineage":["https://openalex.org/I201787326"]}],"countries":["LV"],"is_corresponding":false,"raw_author_name":"Solvita B\u0113rzi\u0161a","raw_affiliation_strings":["Information Technology Institute, Riga Technical University, Kalku 1, Riga, Latvia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Information Technology Institute, Riga Technical University, Kalku 1, Riga, Latvia","institution_ids":["https://openalex.org/I201787326"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.7338,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.85657464,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"33","last_page":"43"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.8755000233650208,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.8755000233650208,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.9718690514564514},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5377564430236816},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.5130237936973572},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5078485608100891},{"id":"https://openalex.org/keywords/project-management","display_name":"Project management","score":0.49137941002845764},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.41695499420166016},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.37801748514175415},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.36065351963043213},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3343077600002289},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.2769429087638855},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.2636629045009613},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.19560563564300537},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.19469043612480164},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.0766429603099823}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.9718690514564514},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5377564430236816},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.5130237936973572},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5078485608100891},{"id":"https://openalex.org/C15952604","wikidata":"https://www.wikidata.org/wiki/Q179012","display_name":"Project management","level":2,"score":0.49137941002845764},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.41695499420166016},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.37801748514175415},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.36065351963043213},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3343077600002289},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2769429087638855},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2636629045009613},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.19560563564300537},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.19469043612480164},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0766429603099823},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-030-30275-7_4","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-30275-7_4","pdf_url":null,"source":{"id":"https://openalex.org/S2764900261","display_name":"Communications in computer and information science","issn_l":"1865-0929","issn":["1865-0929","1865-0937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications in Computer and Information Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5899999737739563,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W4387007686","https://openalex.org/W3084631705","https://openalex.org/W3176146353","https://openalex.org/W2349028133"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}