{"id":"https://openalex.org/W2969744026","doi":"https://doi.org/10.1007/978-3-030-29516-5_86","title":"Solving the Service Technician Routing and Scheduling Problem with Time Windows","display_name":"Solving the Service Technician Routing and Scheduling Problem with Time Windows","publication_year":2019,"publication_date":"2019-08-23","ids":{"openalex":"https://openalex.org/W2969744026","doi":"https://doi.org/10.1007/978-3-030-29516-5_86","mag":"2969744026"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-030-29516-5_86","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-29516-5_86","pdf_url":null,"source":{"id":"https://openalex.org/S2764905038","display_name":"Advances in intelligent systems and computing","issn_l":"2194-5357","issn":["2194-5357","2194-5365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Intelligent Systems and Computing","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5039563086","display_name":"Amy Khalfay","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Amy Khalfay","raw_affiliation_strings":["IBM Services, Global Business Services, London, UK"],"affiliations":[{"raw_affiliation_string":"IBM Services, Global Business Services, London, UK","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110496166","display_name":"Alan Crispin","orcid":null},"institutions":[{"id":"https://openalex.org/I11983389","display_name":"Manchester Metropolitan University","ror":"https://ror.org/02hstj355","country_code":"GB","type":"education","lineage":["https://openalex.org/I11983389"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Alan Crispin","raw_affiliation_strings":["Manchester Metropolitan University, Manchester, UK"],"affiliations":[{"raw_affiliation_string":"Manchester Metropolitan University, Manchester, UK","institution_ids":["https://openalex.org/I11983389"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5084629312","display_name":"Keeley Crockett","orcid":"https://orcid.org/0000-0003-1941-6201"},"institutions":[{"id":"https://openalex.org/I11983389","display_name":"Manchester Metropolitan University","ror":"https://ror.org/02hstj355","country_code":"GB","type":"education","lineage":["https://openalex.org/I11983389"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Keeley Crockett","raw_affiliation_strings":["Manchester Metropolitan University, Manchester, UK"],"affiliations":[{"raw_affiliation_string":"Manchester Metropolitan University, Manchester, UK","institution_ids":["https://openalex.org/I11983389"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5039563086"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.5437,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.65221088,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"1168","last_page":"1177"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10567","display_name":"Vehicle Routing Optimization Methods","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10567","display_name":"Vehicle Routing Optimization Methods","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12401","display_name":"Scheduling and Timetabling Solutions","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12176","display_name":"Optimization and Packing Problems","score":0.9878000020980835,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/greedy-randomized-adaptive-search-procedure","display_name":"Greedy randomized adaptive search procedure","score":0.7696295380592346},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6419238448143005},{"id":"https://openalex.org/keywords/scheduling","display_name":"Scheduling (production processes)","score":0.5556047558784485},{"id":"https://openalex.org/keywords/vehicle-routing-problem","display_name":"Vehicle routing problem","score":0.5479159951210022},{"id":"https://openalex.org/keywords/greedy-algorithm","display_name":"Greedy algorithm","score":0.5396734476089478},{"id":"https://openalex.org/keywords/simulated-annealing","display_name":"Simulated annealing","score":0.5093241930007935},{"id":"https://openalex.org/keywords/heuristic","display_name":"Heuristic","score":0.5009572505950928},{"id":"https://openalex.org/keywords/metaheuristic","display_name":"Metaheuristic","score":0.49762752652168274},{"id":"https://openalex.org/keywords/job-shop-scheduling","display_name":"Job shop scheduling","score":0.4190952777862549},{"id":"https://openalex.org/keywords/mathematical-optimization","display_name":"Mathematical optimization","score":0.40562647581100464},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.3581348955631256},{"id":"https://openalex.org/keywords/routing","display_name":"Routing (electronic design automation)","score":0.33470964431762695},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.19819584488868713},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.18883636593818665},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.1208983063697815},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.11954781413078308},{"id":"https://openalex.org/keywords/algorithm","display_name":"Algorithm","score":0.11485764384269714}],"concepts":[{"id":"https://openalex.org/C126221529","wikidata":"https://www.wikidata.org/wiki/Q3116070","display_name":"Greedy randomized adaptive search procedure","level":3,"score":0.7696295380592346},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6419238448143005},{"id":"https://openalex.org/C206729178","wikidata":"https://www.wikidata.org/wiki/Q2271896","display_name":"Scheduling (production processes)","level":2,"score":0.5556047558784485},{"id":"https://openalex.org/C123784306","wikidata":"https://www.wikidata.org/wiki/Q944041","display_name":"Vehicle routing problem","level":3,"score":0.5479159951210022},{"id":"https://openalex.org/C51823790","wikidata":"https://www.wikidata.org/wiki/Q504353","display_name":"Greedy algorithm","level":2,"score":0.5396734476089478},{"id":"https://openalex.org/C126980161","wikidata":"https://www.wikidata.org/wiki/Q863783","display_name":"Simulated annealing","level":2,"score":0.5093241930007935},{"id":"https://openalex.org/C173801870","wikidata":"https://www.wikidata.org/wiki/Q201413","display_name":"Heuristic","level":2,"score":0.5009572505950928},{"id":"https://openalex.org/C109718341","wikidata":"https://www.wikidata.org/wiki/Q1385229","display_name":"Metaheuristic","level":2,"score":0.49762752652168274},{"id":"https://openalex.org/C55416958","wikidata":"https://www.wikidata.org/wiki/Q6206757","display_name":"Job shop scheduling","level":3,"score":0.4190952777862549},{"id":"https://openalex.org/C126255220","wikidata":"https://www.wikidata.org/wiki/Q141495","display_name":"Mathematical optimization","level":1,"score":0.40562647581100464},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.3581348955631256},{"id":"https://openalex.org/C74172769","wikidata":"https://www.wikidata.org/wiki/Q1446839","display_name":"Routing (electronic design automation)","level":2,"score":0.33470964431762695},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.19819584488868713},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.18883636593818665},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.1208983063697815},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.11954781413078308},{"id":"https://openalex.org/C11413529","wikidata":"https://www.wikidata.org/wiki/Q8366","display_name":"Algorithm","level":1,"score":0.11485764384269714}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-030-29516-5_86","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-29516-5_86","pdf_url":null,"source":{"id":"https://openalex.org/S2764905038","display_name":"Advances in intelligent systems and computing","issn_l":"2194-5357","issn":["2194-5357","2194-5365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Intelligent Systems and Computing","raw_type":"book-chapter"},{"id":"pmh:oai:e-space.mmu.ac.uk:622782","is_oa":false,"landing_page_url":"https://e-space.mmu.ac.uk/view/authors/21ce2b0bfdffc75e5fdcb68d6aabc24f.html>","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"PeerReviewed"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.4300000071525574,"display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":14,"referenced_works":["https://openalex.org/W993994674","https://openalex.org/W2039939859","https://openalex.org/W2058419034","https://openalex.org/W2076171996","https://openalex.org/W2094070748","https://openalex.org/W2096305430","https://openalex.org/W2108980775","https://openalex.org/W2122263825","https://openalex.org/W2149929637","https://openalex.org/W2320219605","https://openalex.org/W2474598038","https://openalex.org/W2613386605","https://openalex.org/W2618694566","https://openalex.org/W2735962699"],"related_works":["https://openalex.org/W3117281083","https://openalex.org/W2996796639","https://openalex.org/W1939200287","https://openalex.org/W2403875102","https://openalex.org/W2082305040","https://openalex.org/W4366149309","https://openalex.org/W4381955380","https://openalex.org/W2148102208","https://openalex.org/W2972305535","https://openalex.org/W3119129187"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2021,"cited_by_count":1}],"updated_date":"2026-04-05T17:49:38.594831","created_date":"2025-10-10T00:00:00"}
