{"id":"https://openalex.org/W2969282372","doi":"https://doi.org/10.1007/978-3-030-29516-5_34","title":"Dynamic Programming Models for Maximizing Customer Lifetime Value: An Overview","display_name":"Dynamic Programming Models for Maximizing Customer Lifetime Value: An Overview","publication_year":2019,"publication_date":"2019-08-23","ids":{"openalex":"https://openalex.org/W2969282372","doi":"https://doi.org/10.1007/978-3-030-29516-5_34","mag":"2969282372"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-030-29516-5_34","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-29516-5_34","pdf_url":null,"source":{"id":"https://openalex.org/S2764905038","display_name":"Advances in intelligent systems and computing","issn_l":"2194-5357","issn":["2194-5357","2194-5365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Intelligent Systems and Computing","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5050123900","display_name":"Eman AboElHamd","orcid":null},"institutions":[{"id":"https://openalex.org/I145487455","display_name":"Cairo University","ror":"https://ror.org/03q21mh05","country_code":"EG","type":"education","lineage":["https://openalex.org/I145487455"]}],"countries":["EG"],"is_corresponding":true,"raw_author_name":"Eman AboElHamd","raw_affiliation_strings":["Department of Operations Research and Decision Support, Cairo University, Giza, Egypt"],"affiliations":[{"raw_affiliation_string":"Department of Operations Research and Decision Support, Cairo University, Giza, Egypt","institution_ids":["https://openalex.org/I145487455"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080523507","display_name":"Hamed M. Shamma","orcid":null},"institutions":[{"id":"https://openalex.org/I80693520","display_name":"American University in Cairo","ror":"https://ror.org/0176yqn58","country_code":"EG","type":"education","lineage":["https://openalex.org/I80693520"]}],"countries":["EG"],"is_corresponding":false,"raw_author_name":"Hamed M. Shamma","raw_affiliation_strings":["Department of Management, School of Business, The American University in Cairo, New Cairo, Egypt"],"affiliations":[{"raw_affiliation_string":"Department of Management, School of Business, The American University in Cairo, New Cairo, Egypt","institution_ids":["https://openalex.org/I80693520"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100660655","display_name":"Mohamed Saleh","orcid":"https://orcid.org/0000-0003-0197-3210"},"institutions":[{"id":"https://openalex.org/I145487455","display_name":"Cairo University","ror":"https://ror.org/03q21mh05","country_code":"EG","type":"education","lineage":["https://openalex.org/I145487455"]}],"countries":["EG"],"is_corresponding":false,"raw_author_name":"Mohamed Saleh","raw_affiliation_strings":["Department of Operations Research and Decision Support, Cairo University, Giza, Egypt"],"affiliations":[{"raw_affiliation_string":"Department of Operations Research and Decision Support, Cairo University, Giza, Egypt","institution_ids":["https://openalex.org/I145487455"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5050123900"],"corresponding_institution_ids":["https://openalex.org/I145487455"],"apc_list":null,"apc_paid":null,"fwci":4.3143,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.93652149,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"419","last_page":"445"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9940000176429749,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9749000072479248,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/markov-decision-process","display_name":"Markov decision process","score":0.7880476713180542},{"id":"https://openalex.org/keywords/reinforcement-learning","display_name":"Reinforcement learning","score":0.7603426575660706},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7598298192024231},{"id":"https://openalex.org/keywords/curse-of-dimensionality","display_name":"Curse of dimensionality","score":0.6847447156906128},{"id":"https://openalex.org/keywords/dynamic-programming","display_name":"Dynamic programming","score":0.6187477707862854},{"id":"https://openalex.org/keywords/profitability-index","display_name":"Profitability index","score":0.5542883276939392},{"id":"https://openalex.org/keywords/mathematical-optimization","display_name":"Mathematical optimization","score":0.5416690707206726},{"id":"https://openalex.org/keywords/customer-lifetime-value","display_name":"Customer lifetime value","score":0.47752702236175537},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.4591279923915863},{"id":"https://openalex.org/keywords/bellman-equation","display_name":"Bellman equation","score":0.42973387241363525},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.41590791940689087},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.41270512342453003},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.3688198924064636},{"id":"https://openalex.org/keywords/machine-learning","display_name":"Machine learning","score":0.3083440065383911},{"id":"https://openalex.org/keywords/markov-process","display_name":"Markov process","score":0.2658795118331909},{"id":"https://openalex.org/keywords/algorithm","display_name":"Algorithm","score":0.11871543526649475},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.10722658038139343},{"id":"https://openalex.org/keywords/customer-retention","display_name":"Customer retention","score":0.09803405404090881},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.09456902742385864},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.0834054946899414}],"concepts":[{"id":"https://openalex.org/C106189395","wikidata":"https://www.wikidata.org/wiki/Q176789","display_name":"Markov decision process","level":3,"score":0.7880476713180542},{"id":"https://openalex.org/C97541855","wikidata":"https://www.wikidata.org/wiki/Q830687","display_name":"Reinforcement learning","level":2,"score":0.7603426575660706},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7598298192024231},{"id":"https://openalex.org/C111030470","wikidata":"https://www.wikidata.org/wiki/Q1430460","display_name":"Curse of dimensionality","level":2,"score":0.6847447156906128},{"id":"https://openalex.org/C37404715","wikidata":"https://www.wikidata.org/wiki/Q380679","display_name":"Dynamic programming","level":2,"score":0.6187477707862854},{"id":"https://openalex.org/C129361004","wikidata":"https://www.wikidata.org/wiki/Q2470236","display_name":"Profitability index","level":2,"score":0.5542883276939392},{"id":"https://openalex.org/C126255220","wikidata":"https://www.wikidata.org/wiki/Q141495","display_name":"Mathematical optimization","level":1,"score":0.5416690707206726},{"id":"https://openalex.org/C130721881","wikidata":"https://www.wikidata.org/wiki/Q1146253","display_name":"Customer lifetime value","level":5,"score":0.47752702236175537},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.4591279923915863},{"id":"https://openalex.org/C14646407","wikidata":"https://www.wikidata.org/wiki/Q1430750","display_name":"Bellman equation","level":2,"score":0.42973387241363525},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.41590791940689087},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.41270512342453003},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.3688198924064636},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.3083440065383911},{"id":"https://openalex.org/C159886148","wikidata":"https://www.wikidata.org/wiki/Q176645","display_name":"Markov process","level":2,"score":0.2658795118331909},{"id":"https://openalex.org/C11413529","wikidata":"https://www.wikidata.org/wiki/Q8366","display_name":"Algorithm","level":1,"score":0.11871543526649475},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.10722658038139343},{"id":"https://openalex.org/C101276457","wikidata":"https://www.wikidata.org/wiki/Q5196474","display_name":"Customer retention","level":4,"score":0.09803405404090881},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.09456902742385864},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0834054946899414},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.0},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-030-29516-5_34","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-29516-5_34","pdf_url":null,"source":{"id":"https://openalex.org/S2764905038","display_name":"Advances in intelligent systems and computing","issn_l":"2194-5357","issn":["2194-5357","2194-5365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Intelligent Systems and Computing","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":91,"referenced_works":["https://openalex.org/W154618488","https://openalex.org/W252122814","https://openalex.org/W1095970959","https://openalex.org/W1510598017","https://openalex.org/W1538117228","https://openalex.org/W1587228649","https://openalex.org/W1845972764","https://openalex.org/W1887933635","https://openalex.org/W1915939971","https://openalex.org/W1968221988","https://openalex.org/W1969674749","https://openalex.org/W1978359541","https://openalex.org/W1987539475","https://openalex.org/W1990627282","https://openalex.org/W1995756764","https://openalex.org/W1996127416","https://openalex.org/W1997866591","https://openalex.org/W1999213690","https://openalex.org/W2003279437","https://openalex.org/W2007604095","https://openalex.org/W2017565819","https://openalex.org/W2024229004","https://openalex.org/W2026882341","https://openalex.org/W2029585017","https://openalex.org/W2029941099","https://openalex.org/W2030148285","https://openalex.org/W2034486302","https://openalex.org/W2038112892","https://openalex.org/W2054091402","https://openalex.org/W2056199100","https://openalex.org/W2062457326","https://openalex.org/W2064861448","https://openalex.org/W2066434428","https://openalex.org/W2079596442","https://openalex.org/W2081547566","https://openalex.org/W2089163233","https://openalex.org/W2093015399","https://openalex.org/W2093064605","https://openalex.org/W2106554316","https://openalex.org/W2107726111","https://openalex.org/W2107892672","https://openalex.org/W2108692343","https://openalex.org/W2110562768","https://openalex.org/W2115278118","https://openalex.org/W2120586626","https://openalex.org/W2125294213","https://openalex.org/W2131661678","https://openalex.org/W2142620093","https://openalex.org/W2143748761","https://openalex.org/W2145251909","https://openalex.org/W2153841490","https://openalex.org/W2155304353","https://openalex.org/W2155968351","https://openalex.org/W2162244340","https://openalex.org/W2166784383","https://openalex.org/W2197046949","https://openalex.org/W2242668995","https://openalex.org/W2275802500","https://openalex.org/W2295088638","https://openalex.org/W2295453237","https://openalex.org/W2345519318","https://openalex.org/W2399011782","https://openalex.org/W2507867305","https://openalex.org/W2522213395","https://openalex.org/W2559970185","https://openalex.org/W2563855309","https://openalex.org/W2573726028","https://openalex.org/W2576525097","https://openalex.org/W2592929672","https://openalex.org/W2608263099","https://openalex.org/W2621263838","https://openalex.org/W2737487719","https://openalex.org/W2746553466","https://openalex.org/W2781814582","https://openalex.org/W2782356003","https://openalex.org/W2782703775","https://openalex.org/W2789071465","https://openalex.org/W2808227867","https://openalex.org/W2810785043","https://openalex.org/W2883526482","https://openalex.org/W2902121735","https://openalex.org/W2964109678","https://openalex.org/W2978528708","https://openalex.org/W3100789280","https://openalex.org/W3124027359","https://openalex.org/W4240119283","https://openalex.org/W4241045026","https://openalex.org/W6600175266","https://openalex.org/W6600213211","https://openalex.org/W6604078637","https://openalex.org/W6732283598"],"related_works":["https://openalex.org/W4385342861","https://openalex.org/W2373808749","https://openalex.org/W2156992384","https://openalex.org/W1583080569","https://openalex.org/W4287990848","https://openalex.org/W2172425052","https://openalex.org/W2996383434","https://openalex.org/W2002045200","https://openalex.org/W2050942557","https://openalex.org/W2095487261"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":3},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":3}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}