{"id":"https://openalex.org/W2973065348","doi":"https://doi.org/10.1007/978-3-030-29374-1_28","title":"Use of Social Media by b2b Companies: Systematic Literature Review and Suggestions for Future Research","display_name":"Use of Social Media by b2b Companies: Systematic Literature Review and Suggestions for Future Research","publication_year":2019,"publication_date":"2019-01-01","ids":{"openalex":"https://openalex.org/W2973065348","doi":"https://doi.org/10.1007/978-3-030-29374-1_28","mag":"2973065348"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-030-29374-1_28","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-29374-1_28","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://inria.hal.science/hal-02510115","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048622877","display_name":"Yogesh K. Dwivedi","orcid":"https://orcid.org/0000-0002-5547-9990"},"institutions":[{"id":"https://openalex.org/I39586589","display_name":"Swansea University","ror":"https://ror.org/053fq8t95","country_code":"GB","type":"education","lineage":["https://openalex.org/I39586589"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Yogesh K. Dwivedi","raw_affiliation_strings":["Emerging Markets Research Centre, School of Management, Swansea University, Swansea, UK","Swansea University, Swansea, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Emerging Markets Research Centre, School of Management, Swansea University, Swansea, UK","institution_ids":["https://openalex.org/I39586589"]},{"raw_affiliation_string":"Swansea University, Swansea, UK","institution_ids":["https://openalex.org/I39586589"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5033472055","display_name":"Elvira Ismagilova","orcid":"https://orcid.org/0000-0001-9634-194X"},"institutions":[{"id":"https://openalex.org/I139894009","display_name":"University of Bradford","ror":"https://ror.org/00vs8d940","country_code":"GB","type":"education","lineage":["https://openalex.org/I139894009"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Elvira Ismagilova","raw_affiliation_strings":["Faculty of Management, Law and Social Sciences, University of Bradford, Bradford, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Management, Law and Social Sciences, University of Bradford, Bradford, UK","institution_ids":["https://openalex.org/I139894009"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5034248834","display_name":"Nripendra P. Rana","orcid":"https://orcid.org/0000-0003-1105-8729"},"institutions":[{"id":"https://openalex.org/I39586589","display_name":"Swansea University","ror":"https://ror.org/053fq8t95","country_code":"GB","type":"education","lineage":["https://openalex.org/I39586589"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Nripendra P. Rana","raw_affiliation_strings":["Emerging Markets Research Centre, School of Management, Swansea University, Swansea, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Emerging Markets Research Centre, School of Management, Swansea University, Swansea, UK","institution_ids":["https://openalex.org/I39586589"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5089722731","display_name":"Vishanth Weerakkody","orcid":"https://orcid.org/0000-0001-5709-5272"},"institutions":[{"id":"https://openalex.org/I139894009","display_name":"University of Bradford","ror":"https://ror.org/00vs8d940","country_code":"GB","type":"education","lineage":["https://openalex.org/I139894009"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Vishanth Weerakkody","raw_affiliation_strings":["Faculty of Management, Law and Social Sciences, University of Bradford, Bradford, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Management, Law and Social Sciences, University of Bradford, Bradford, UK","institution_ids":["https://openalex.org/I139894009"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":6.7707,"has_fulltext":false,"cited_by_count":15,"citation_normalized_percentile":{"value":0.96716833,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"345","last_page":"355"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9896000027656555,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.8600931167602539},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.4876781702041626},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.48195716738700867},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.40072324872016907},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3994046151638031},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.32607945799827576},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.3044569492340088},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.18282067775726318},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.12716245651245117}],"concepts":[{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.8600931167602539},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.4876781702041626},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.48195716738700867},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.40072324872016907},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3994046151638031},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.32607945799827576},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3044569492340088},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.18282067775726318},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.12716245651245117},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1007/978-3-030-29374-1_28","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-29374-1_28","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},{"id":"pmh:oai:HAL:hal-02510115v1","is_oa":true,"landing_page_url":"https://inria.hal.science/hal-02510115","pdf_url":null,"source":{"id":"https://openalex.org/S4306402512","display_name":"HAL (Le Centre pour la Communication Scientifique Directe)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1294671590","host_organization_name":"Centre National de la Recherche Scientifique","host_organization_lineage":["https://openalex.org/I1294671590"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"18th Conference on e-Business, e-Services and e-Society (I3E), Sep 2019, Trondheim, Norway. pp.345-355, ⟨10.1007/978-3-030-29374-1_28⟩","raw_type":"info:eu-repo/semantics/conferenceObject"},{"id":"pmh:oai:bradscholars.brad.ac.uk:10454/17922","is_oa":false,"landing_page_url":"http://hdl.handle.net/10454/17922","pdf_url":null,"source":{"id":"https://openalex.org/S4306401846","display_name":"Bradford Scholars (University of Bradford)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I139894009","host_organization_name":"University of Bradford","host_organization_lineage":["https://openalex.org/I139894009"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Conference paper"},{"id":"pmh:oai:cronfa.swan.ac.uk:cronfa53932","is_oa":false,"landing_page_url":"https://cronfa.swan.ac.uk/Record/cronfa53932","pdf_url":null,"source":{"id":"https://openalex.org/S4306401612","display_name":"Cronfa (Swansea University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I39586589","host_organization_name":"Swansea University","host_organization_lineage":["https://openalex.org/I39586589"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Conference Paper/Proceeding/Abstract"}],"best_oa_location":{"id":"pmh:oai:HAL:hal-02510115v1","is_oa":true,"landing_page_url":"https://inria.hal.science/hal-02510115","pdf_url":null,"source":{"id":"https://openalex.org/S4306402512","display_name":"HAL (Le Centre pour la Communication Scientifique Directe)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1294671590","host_organization_name":"Centre National de la Recherche Scientifique","host_organization_lineage":["https://openalex.org/I1294671590"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"18th Conference on e-Business, e-Services and e-Society (I3E), Sep 2019, Trondheim, Norway. pp.345-355, ⟨10.1007/978-3-030-29374-1_28⟩","raw_type":"info:eu-repo/semantics/conferenceObject"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":41,"referenced_works":["https://openalex.org/W775609662","https://openalex.org/W1586520439","https://openalex.org/W1735053150","https://openalex.org/W1965477764","https://openalex.org/W1991865792","https://openalex.org/W1994663432","https://openalex.org/W2018051118","https://openalex.org/W2034922135","https://openalex.org/W2045655869","https://openalex.org/W2062723458","https://openalex.org/W2085622982","https://openalex.org/W2086725890","https://openalex.org/W2117314500","https://openalex.org/W2212367143","https://openalex.org/W2224559322","https://openalex.org/W2234792465","https://openalex.org/W2265242266","https://openalex.org/W2279096508","https://openalex.org/W2341213143","https://openalex.org/W2469028172","https://openalex.org/W2521150446","https://openalex.org/W2569598973","https://openalex.org/W2588890301","https://openalex.org/W2619799373","https://openalex.org/W2725915764","https://openalex.org/W2730739550","https://openalex.org/W2744912550","https://openalex.org/W2745227244","https://openalex.org/W2753866995","https://openalex.org/W2759256863","https://openalex.org/W2784037731","https://openalex.org/W2792859428","https://openalex.org/W2793928870","https://openalex.org/W2796328676","https://openalex.org/W2800036876","https://openalex.org/W2909778357","https://openalex.org/W2911123889","https://openalex.org/W2912325838","https://openalex.org/W2919664261","https://openalex.org/W2924652221","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W1977056376","https://openalex.org/W1990545028","https://openalex.org/W4312622923","https://openalex.org/W2728430307","https://openalex.org/W2107786128","https://openalex.org/W2048368023","https://openalex.org/W2735469505","https://openalex.org/W2484264353","https://openalex.org/W4237944947"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":3}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}