{"id":"https://openalex.org/W2951231742","doi":"https://doi.org/10.1007/978-3-030-20482-2_9","title":"Development of a Social Media Maturity Model for Logistics Service Providers","display_name":"Development of a Social Media Maturity Model for Logistics Service Providers","publication_year":2019,"publication_date":"2019-01-01","ids":{"openalex":"https://openalex.org/W2951231742","doi":"https://doi.org/10.1007/978-3-030-20482-2_9","mag":"2951231742"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-030-20482-2_9","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-20482-2_9","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5062889038","display_name":"Axel Jacob","orcid":"https://orcid.org/0000-0002-1088-620X"},"institutions":[{"id":"https://openalex.org/I4210159638","display_name":"Hochschule Osnabr\u00fcck","ror":"https://ror.org/059vymd37","country_code":"DE","type":"education","lineage":["https://openalex.org/I4210159638"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Axel Jacob","raw_affiliation_strings":["Osnabr\u00fcck University of Applied Sciences, Caprivistr. 30a, 49076, Osnabr\u00fcck, Germany"],"affiliations":[{"raw_affiliation_string":"Osnabr\u00fcck University of Applied Sciences, Caprivistr. 30a, 49076, Osnabr\u00fcck, Germany","institution_ids":["https://openalex.org/I4210159638"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5069819524","display_name":"Frank Teuteberg","orcid":"https://orcid.org/0000-0003-3870-6642"},"institutions":[{"id":"https://openalex.org/I170658231","display_name":"Osnabr\u00fcck University","ror":"https://ror.org/04qmmjx98","country_code":"DE","type":"education","lineage":["https://openalex.org/I170658231"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Frank Teuteberg","raw_affiliation_strings":["Osnabr\u00fcck University, Katharinenstr. 1, 49074, Osnabr\u00fcck, Germany"],"affiliations":[{"raw_affiliation_string":"Osnabr\u00fcck University, Katharinenstr. 1, 49074, Osnabr\u00fcck, Germany","institution_ids":["https://openalex.org/I170658231"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5062889038"],"corresponding_institution_ids":["https://openalex.org/I4210159638"],"apc_list":null,"apc_paid":null,"fwci":6.0747,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.96240072,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"96","last_page":"108"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9934999942779541,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9871000051498413,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/maturity","display_name":"Maturity (psychological)","score":0.7470431327819824},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.6746082305908203},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6533604264259338},{"id":"https://openalex.org/keywords/capability-maturity-model","display_name":"Capability Maturity Model","score":0.6302223205566406},{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.5208911895751953},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.4772231876850128},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4383965730667114},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.43839070200920105},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3664267659187317},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3364877700805664},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.158258318901062},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.074500173330307},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.07438084483146667}],"concepts":[{"id":"https://openalex.org/C101433766","wikidata":"https://www.wikidata.org/wiki/Q3543263","display_name":"Maturity (psychological)","level":2,"score":0.7470431327819824},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.6746082305908203},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6533604264259338},{"id":"https://openalex.org/C85890633","wikidata":"https://www.wikidata.org/wiki/Q929673","display_name":"Capability Maturity Model","level":3,"score":0.6302223205566406},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.5208911895751953},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.4772231876850128},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4383965730667114},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.43839070200920105},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3664267659187317},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3364877700805664},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.158258318901062},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.074500173330307},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.07438084483146667},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-030-20482-2_9","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-20482-2_9","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.4699999988079071,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":41,"referenced_works":["https://openalex.org/W100979618","https://openalex.org/W137110188","https://openalex.org/W149477953","https://openalex.org/W183832848","https://openalex.org/W1163639067","https://openalex.org/W1565726694","https://openalex.org/W1570555273","https://openalex.org/W1803273808","https://openalex.org/W1945221235","https://openalex.org/W1987572655","https://openalex.org/W1990513740","https://openalex.org/W2016529351","https://openalex.org/W2017222387","https://openalex.org/W2026360971","https://openalex.org/W2040200087","https://openalex.org/W2071015844","https://openalex.org/W2099269241","https://openalex.org/W2100379340","https://openalex.org/W2104483923","https://openalex.org/W2111628838","https://openalex.org/W2119746191","https://openalex.org/W2121001699","https://openalex.org/W2138980717","https://openalex.org/W2149785112","https://openalex.org/W2466617513","https://openalex.org/W2509567310","https://openalex.org/W2519290916","https://openalex.org/W2543973982","https://openalex.org/W2560044186","https://openalex.org/W2593725966","https://openalex.org/W2727490449","https://openalex.org/W2730961798","https://openalex.org/W2743963088","https://openalex.org/W2748548011","https://openalex.org/W2780811731","https://openalex.org/W2800533757","https://openalex.org/W2891902853","https://openalex.org/W2898136534","https://openalex.org/W2904887458","https://openalex.org/W2915072386","https://openalex.org/W3046685930"],"related_works":["https://openalex.org/W4283172224","https://openalex.org/W2992877076","https://openalex.org/W2563825355","https://openalex.org/W4382725623","https://openalex.org/W3217511980","https://openalex.org/W2888066950","https://openalex.org/W4384822944","https://openalex.org/W2734763330","https://openalex.org/W2888012932","https://openalex.org/W2886478029"],"abstract_inverted_index":null,"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
