{"id":"https://openalex.org/W2908583169","doi":"https://doi.org/10.1007/978-3-030-11395-7_20","title":"An In-Store Mobile App for Customer Engagement: Discovering Hedonic and Utilitarian Motivations in UK Grocery Retail","display_name":"An In-Store Mobile App for Customer Engagement: Discovering Hedonic and Utilitarian Motivations in UK Grocery Retail","publication_year":2019,"publication_date":"2019-01-01","ids":{"openalex":"https://openalex.org/W2908583169","doi":"https://doi.org/10.1007/978-3-030-11395-7_20","mag":"2908583169"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-030-11395-7_20","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-11395-7_20","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045301515","display_name":"Joanne Pei-Chung Wang","orcid":null},"institutions":[{"id":"https://openalex.org/I245794714","display_name":"Regent's University London","ror":"https://ror.org/04tvt8c73","country_code":"GB","type":"education","lineage":["https://openalex.org/I245794714"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Joanne Pei-Chung Wang","raw_affiliation_strings":["Digital Marketing and Analytics, Regent\u2019s University London, London, UK","Digital Marketing and Analytics, Regent's University London, London, UK"],"affiliations":[{"raw_affiliation_string":"Digital Marketing and Analytics, Regent\u2019s University London, London, UK","institution_ids":["https://openalex.org/I245794714"]},{"raw_affiliation_string":"Digital Marketing and Analytics, Regent's University London, London, UK","institution_ids":["https://openalex.org/I245794714"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5029057540","display_name":"Anabel Guti\u00e9rrez","orcid":"https://orcid.org/0000-0002-3730-8282"},"institutions":[{"id":"https://openalex.org/I20581793","display_name":"University of Kent","ror":"https://ror.org/00xkeyj56","country_code":"GB","type":"education","lineage":["https://openalex.org/I20581793"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Anabel Gutierrez","raw_affiliation_strings":["Digital Marketing and Analytics, University of Kent, Kent, UK"],"affiliations":[{"raw_affiliation_string":"Digital Marketing and Analytics, University of Kent, Kent, UK","institution_ids":["https://openalex.org/I20581793"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5045301515"],"corresponding_institution_ids":["https://openalex.org/I245794714"],"apc_list":null,"apc_paid":null,"fwci":4.3143,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.9285511,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"225","last_page":"243"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/expectancy-theory","display_name":"Expectancy theory","score":0.7122894525527954},{"id":"https://openalex.org/keywords/personalization","display_name":"Personalization","score":0.6085669994354248},{"id":"https://openalex.org/keywords/grocery-shopping","display_name":"Grocery shopping","score":0.6024661660194397},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.5925178527832031},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.5592794418334961},{"id":"https://openalex.org/keywords/mobile-apps","display_name":"Mobile apps","score":0.4686875641345978},{"id":"https://openalex.org/keywords/grocery-store","display_name":"Grocery store","score":0.4681067168712616},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4631464183330536},{"id":"https://openalex.org/keywords/sample","display_name":"Sample (material)","score":0.43351513147354126},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.42212027311325073},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.1525169014930725},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.11731934547424316},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.08279049396514893}],"concepts":[{"id":"https://openalex.org/C188353592","wikidata":"https://www.wikidata.org/wiki/Q450586","display_name":"Expectancy theory","level":2,"score":0.7122894525527954},{"id":"https://openalex.org/C183003079","wikidata":"https://www.wikidata.org/wiki/Q1000371","display_name":"Personalization","level":2,"score":0.6085669994354248},{"id":"https://openalex.org/C2982822387","wikidata":"https://www.wikidata.org/wiki/Q1295201","display_name":"Grocery shopping","level":2,"score":0.6024661660194397},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.5925178527832031},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5592794418334961},{"id":"https://openalex.org/C2988145974","wikidata":"https://www.wikidata.org/wiki/Q620615","display_name":"Mobile apps","level":2,"score":0.4686875641345978},{"id":"https://openalex.org/C2992627081","wikidata":"https://www.wikidata.org/wiki/Q1295201","display_name":"Grocery store","level":2,"score":0.4681067168712616},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4631464183330536},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.43351513147354126},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.42212027311325073},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.1525169014930725},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.11731934547424316},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.08279049396514893},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-030-11395-7_20","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-11395-7_20","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},{"id":"pmh:oai:kar.kent.ac.uk:72964","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-11395-7_20>)","pdf_url":null,"source":{"id":"https://openalex.org/S4377196264","display_name":"Kent Academic Repository (University of Kent)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I20581793","host_organization_name":"University of Kent","host_organization_lineage":["https://openalex.org/I20581793"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"PeerReviewed"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.41999998688697815}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":32,"referenced_works":["https://openalex.org/W625236339","https://openalex.org/W1556413320","https://openalex.org/W1967056408","https://openalex.org/W1968850066","https://openalex.org/W1972976202","https://openalex.org/W1988526719","https://openalex.org/W1990079969","https://openalex.org/W1991118228","https://openalex.org/W2004677557","https://openalex.org/W2023874559","https://openalex.org/W2024180819","https://openalex.org/W2028554806","https://openalex.org/W2036389121","https://openalex.org/W2043828649","https://openalex.org/W2048411312","https://openalex.org/W2050251515","https://openalex.org/W2060147741","https://openalex.org/W2075282088","https://openalex.org/W2076141780","https://openalex.org/W2100058029","https://openalex.org/W2101618407","https://openalex.org/W2104340157","https://openalex.org/W2108752510","https://openalex.org/W2130852771","https://openalex.org/W2149967206","https://openalex.org/W2216770813","https://openalex.org/W2274963267","https://openalex.org/W2416988502","https://openalex.org/W2488431251","https://openalex.org/W2884023742","https://openalex.org/W3125976894","https://openalex.org/W3147181238"],"related_works":["https://openalex.org/W4252870429","https://openalex.org/W4309761369","https://openalex.org/W2757177615","https://openalex.org/W4380853494","https://openalex.org/W2761331166","https://openalex.org/W2611900230","https://openalex.org/W4303627778","https://openalex.org/W2913950260","https://openalex.org/W3024355856","https://openalex.org/W3116344863"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}