{"id":"https://openalex.org/W1852289402","doi":"https://doi.org/10.1007/978-1-84800-031-5_21","title":"How-To pages: Informal systems of expertise sharing","display_name":"How-To pages: Informal systems of expertise sharing","publication_year":2007,"publication_date":"2007-09-20","ids":{"openalex":"https://openalex.org/W1852289402","doi":"https://doi.org/10.1007/978-1-84800-031-5_21","mag":"1852289402"},"language":"en","primary_location":{"id":"doi:10.1007/978-1-84800-031-5_21","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-1-84800-031-5_21","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ECSCW 2007","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5024807032","display_name":"Cristen Torrey","orcid":null},"institutions":[{"id":"https://openalex.org/I4210128676","display_name":"Human Computer Interaction (Switzerland)","ror":"https://ror.org/036dv6j71","country_code":"CH","type":"company","lineage":["https://openalex.org/I4210128676"]},{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["CH","US"],"is_corresponding":true,"raw_author_name":"Cristen Torrey","raw_affiliation_strings":["Human Computer Interaction Institute, Carnegie Mellon University","Carnegie Mellon University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Human Computer Interaction Institute, Carnegie Mellon University","institution_ids":["https://openalex.org/I4210128676","https://openalex.org/I74973139"]},{"raw_affiliation_string":"Carnegie Mellon University","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5011914372","display_name":"David W. McDonald","orcid":"https://orcid.org/0000-0001-5882-828X"},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"David W. McDonald","raw_affiliation_strings":["Information School, University of Washington, USA","University of Washington"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Information School, University of Washington, USA","institution_ids":["https://openalex.org/I201448701"]},{"raw_affiliation_string":"University of Washington","institution_ids":["https://openalex.org/I201448701"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022287269","display_name":"Bill N. Schilit","orcid":null},"institutions":[{"id":"https://openalex.org/I1291425158","display_name":"Google (United States)","ror":"https://ror.org/00njsd438","country_code":"US","type":"company","lineage":["https://openalex.org/I1291425158","https://openalex.org/I4210128969"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Bill N. Schilit","raw_affiliation_strings":["Google Research, USA","[Google Research]"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Google Research, USA","institution_ids":["https://openalex.org/I1291425158"]},{"raw_affiliation_string":"[Google Research]","institution_ids":["https://openalex.org/I1291425158"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5108428954","display_name":"Sara Bly","orcid":null},"institutions":[{"id":"https://openalex.org/I4210161800","display_name":"Scientific Applications & Research Associates (United States)","ror":"https://ror.org/05pcwq620","country_code":"US","type":"company","lineage":["https://openalex.org/I4210161800"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Sara Bly","raw_affiliation_strings":["Sara Bly Consulting, USA","Sara Bly Consulting#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Sara Bly Consulting, USA","institution_ids":[]},{"raw_affiliation_string":"Sara Bly Consulting#TAB#","institution_ids":["https://openalex.org/I4210161800"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5024807032"],"corresponding_institution_ids":["https://openalex.org/I4210128676","https://openalex.org/I74973139"],"apc_list":null,"apc_paid":null,"fwci":6.0018,"has_fulltext":false,"cited_by_count":63,"citation_normalized_percentile":{"value":0.96631206,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"391","last_page":"410"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9936000108718872,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9936000108718872,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.9840999841690063,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9825000166893005,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-sharing","display_name":"Knowledge sharing","score":0.6484559178352356},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5852356553077698},{"id":"https://openalex.org/keywords/portfolio","display_name":"Portfolio","score":0.5772044658660889},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.40569108724594116},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.39089107513427734},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.32235410809516907},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.1706627607345581},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.05051732063293457}],"concepts":[{"id":"https://openalex.org/C2776604539","wikidata":"https://www.wikidata.org/wiki/Q6423395","display_name":"Knowledge sharing","level":2,"score":0.6484559178352356},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5852356553077698},{"id":"https://openalex.org/C2780821815","wikidata":"https://www.wikidata.org/wiki/Q5340806","display_name":"Portfolio","level":2,"score":0.5772044658660889},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.40569108724594116},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.39089107513427734},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.32235410809516907},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.1706627607345581},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.05051732063293457}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/978-1-84800-031-5_21","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-1-84800-031-5_21","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ECSCW 2007","raw_type":"book-chapter"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.116.3277","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.116.3277","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.cs.cmu.edu/~ctorrey/TorreyECSCW2007.pdf","raw_type":"text"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.151.3325","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.151.3325","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.ecscw.org/2007/21%20Paper%20117%20Torrey.pdf","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W93765870","https://openalex.org/W1979725670","https://openalex.org/W1983005620","https://openalex.org/W1986498438","https://openalex.org/W2027543888","https://openalex.org/W2083973186","https://openalex.org/W2100359690","https://openalex.org/W2122927826","https://openalex.org/W2124026098","https://openalex.org/W2126833588","https://openalex.org/W2136056394","https://openalex.org/W2137827820","https://openalex.org/W2146660913","https://openalex.org/W2148370041","https://openalex.org/W4249149673"],"related_works":["https://openalex.org/W3114154697","https://openalex.org/W1547577918","https://openalex.org/W2152869043","https://openalex.org/W2391957191","https://openalex.org/W342068300","https://openalex.org/W91279511","https://openalex.org/W2099974807","https://openalex.org/W1553767020","https://openalex.org/W3008366965","https://openalex.org/W2737514969"],"abstract_inverted_index":null,"counts_by_year":[{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":7},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":6},{"year":2012,"cited_by_count":2}],"updated_date":"2026-04-28T14:05:53.105641","created_date":"2025-10-10T00:00:00"}