{"id":"https://openalex.org/W2197514799","doi":"https://doi.org/10.1007/978-1-4419-1081-3_6","title":"Virtual Customer Environments: IT-Enabled Customer Co-innovation and Value Co-creation","display_name":"Virtual Customer Environments: IT-Enabled Customer Co-innovation and Value Co-creation","publication_year":2009,"publication_date":"2009-10-21","ids":{"openalex":"https://openalex.org/W2197514799","doi":"https://doi.org/10.1007/978-1-4419-1081-3_6","mag":"2197514799"},"language":"en","primary_location":{"id":"doi:10.1007/978-1-4419-1081-3_6","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-1-4419-1081-3_6","pdf_url":null,"source":{"id":"https://openalex.org/S4210205225","display_name":"Annals of information systems","issn_l":"1934-3213","issn":["1934-3213","1934-3221"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Annals of Information Systems","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5044486360","display_name":"Satish Nambisan","orcid":"https://orcid.org/0000-0001-9375-5223"},"institutions":[{"id":"https://openalex.org/I165799507","display_name":"Rensselaer Polytechnic Institute","ror":"https://ror.org/01rtyzb94","country_code":"US","type":"education","lineage":["https://openalex.org/I165799507"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Satish Nambisan","raw_affiliation_strings":["Lally School of Management &, Rensselaer Polytechnic Inst., 8th Street 110, Troy, 12180, U.S.A","Lally School of Management, Rensselaer Polytechnic Institute, 12180, Troy, NY, USA"],"affiliations":[{"raw_affiliation_string":"Lally School of Management &, Rensselaer Polytechnic Inst., 8th Street 110, Troy, 12180, U.S.A","institution_ids":[]},{"raw_affiliation_string":"Lally School of Management, Rensselaer Polytechnic Institute, 12180, Troy, NY, USA","institution_ids":["https://openalex.org/I165799507"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5044486360"],"corresponding_institution_ids":["https://openalex.org/I165799507"],"apc_list":null,"apc_paid":null,"fwci":15.6271,"has_fulltext":false,"cited_by_count":33,"citation_normalized_percentile":{"value":0.98970944,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"109","last_page":"127"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9934999942779541,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.733486533164978},{"id":"https://openalex.org/keywords/customer-value","display_name":"Customer value","score":0.6512625813484192},{"id":"https://openalex.org/keywords/co-creation","display_name":"Co-creation","score":0.6089447736740112},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.41879627108573914},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.39591580629348755},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.33692073822021484},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2880963087081909},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2711082696914673},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.0626203715801239},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.061949729919433594}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.733486533164978},{"id":"https://openalex.org/C2985066332","wikidata":"https://www.wikidata.org/wiki/Q556441","display_name":"Customer value","level":3,"score":0.6512625813484192},{"id":"https://openalex.org/C2781155252","wikidata":"https://www.wikidata.org/wiki/Q2270945","display_name":"Co-creation","level":2,"score":0.6089447736740112},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.41879627108573914},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.39591580629348755},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.33692073822021484},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2880963087081909},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2711082696914673},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0626203715801239},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.061949729919433594},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C181622380","wikidata":"https://www.wikidata.org/wiki/Q26911","display_name":"Profit (economics)","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-1-4419-1081-3_6","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-1-4419-1081-3_6","pdf_url":null,"source":{"id":"https://openalex.org/S4210205225","display_name":"Annals of information systems","issn_l":"1934-3213","issn":["1934-3213","1934-3221"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Annals of Information Systems","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6299999952316284,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":75,"referenced_works":["https://openalex.org/W59020935","https://openalex.org/W163602608","https://openalex.org/W1489109817","https://openalex.org/W1496596930","https://openalex.org/W1517427952","https://openalex.org/W1517701247","https://openalex.org/W1525134595","https://openalex.org/W1529470078","https://openalex.org/W1540483997","https://openalex.org/W1552480497","https://openalex.org/W1565831494","https://openalex.org/W1678916964","https://openalex.org/W1969338947","https://openalex.org/W1971526329","https://openalex.org/W1977159696","https://openalex.org/W1978081297","https://openalex.org/W1987261658","https://openalex.org/W1987331618","https://openalex.org/W1987450023","https://openalex.org/W2003496454","https://openalex.org/W2013561141","https://openalex.org/W2018029352","https://openalex.org/W2023483438","https://openalex.org/W2028298896","https://openalex.org/W2029067205","https://openalex.org/W2035530274","https://openalex.org/W2036984743","https://openalex.org/W2037710531","https://openalex.org/W2039883769","https://openalex.org/W2044679885","https://openalex.org/W2045721947","https://openalex.org/W2060179528","https://openalex.org/W2075338797","https://openalex.org/W2075894438","https://openalex.org/W2089311904","https://openalex.org/W2095006317","https://openalex.org/W2096610461","https://openalex.org/W2104318035","https://openalex.org/W2110638361","https://openalex.org/W2117356399","https://openalex.org/W2118243939","https://openalex.org/W2135526934","https://openalex.org/W2144981092","https://openalex.org/W2159981385","https://openalex.org/W2166649938","https://openalex.org/W2169240853","https://openalex.org/W2170463993","https://openalex.org/W2228025009","https://openalex.org/W2342091124","https://openalex.org/W2487861208","https://openalex.org/W2580389126","https://openalex.org/W2902225836","https://openalex.org/W2916374023","https://openalex.org/W3027506207","https://openalex.org/W3036097324","https://openalex.org/W3121647552","https://openalex.org/W3123150028","https://openalex.org/W3125171601","https://openalex.org/W3147795728","https://openalex.org/W4211068185","https://openalex.org/W4234591204","https://openalex.org/W4239002697","https://openalex.org/W4239720002","https://openalex.org/W4243904742","https://openalex.org/W4250928832","https://openalex.org/W4252411926","https://openalex.org/W4297081765","https://openalex.org/W6602483760","https://openalex.org/W6633199516","https://openalex.org/W6659848393","https://openalex.org/W6681407346","https://openalex.org/W6684866935","https://openalex.org/W6704462221","https://openalex.org/W6779244657","https://openalex.org/W7043353379"],"related_works":["https://openalex.org/W3105710980","https://openalex.org/W2317974638","https://openalex.org/W2798241648","https://openalex.org/W2904709802","https://openalex.org/W2547847725","https://openalex.org/W117634434","https://openalex.org/W2392874134","https://openalex.org/W2496881265","https://openalex.org/W2943865044","https://openalex.org/W2732591214"],"abstract_inverted_index":null,"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":3}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
