{"id":"https://openalex.org/W177344564","doi":"https://doi.org/10.1007/978-0-85729-799-0_17","title":"Feature Performance Metrics for Software as a Service Offering","display_name":"Feature Performance Metrics for Software as a Service Offering","publication_year":2011,"publication_date":"2011-01-01","ids":{"openalex":"https://openalex.org/W177344564","doi":"https://doi.org/10.1007/978-0-85729-799-0_17","mag":"177344564"},"language":"en","primary_location":{"id":"doi:10.1007/978-0-85729-799-0_17","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-0-85729-799-0_17","pdf_url":null,"source":{"id":"https://openalex.org/S4210204312","display_name":"Advanced concurrent engineering","issn_l":"1865-5440","issn":["1865-5440","2365-0850"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advanced Concurrent Engineering","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5036288494","display_name":"Avi Latner","orcid":null},"institutions":[{"id":"https://openalex.org/I63966007","display_name":"Massachusetts Institute of Technology","ror":"https://ror.org/042nb2s44","country_code":"US","type":"education","lineage":["https://openalex.org/I63966007"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Avi Latner","raw_affiliation_strings":["System Design and Management Program, Massachusetts Institute of Technology, 77 Massachusetts Avenue building E38-642, Cambridge, MA, 02139, USA"],"affiliations":[{"raw_affiliation_string":"System Design and Management Program, Massachusetts Institute of Technology, 77 Massachusetts Avenue building E38-642, Cambridge, MA, 02139, USA","institution_ids":["https://openalex.org/I63966007"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5074626131","display_name":"Ricardo Valerdi","orcid":"https://orcid.org/0000-0002-2746-0395"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ricardo Valerdi","raw_affiliation_strings":["Lean Advancement Initiative, MIT, Cambridge, MA, USA"],"affiliations":[{"raw_affiliation_string":"Lean Advancement Initiative, MIT, Cambridge, MA, USA","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5036288494"],"corresponding_institution_ids":["https://openalex.org/I63966007"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.05760151,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"151","last_page":"158"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9908999800682068,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9829999804496765,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6219396591186523},{"id":"https://openalex.org/keywords/feature","display_name":"Feature (linguistics)","score":0.49771788716316223},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.4598653316497803},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.45499473810195923},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.19759243726730347},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.19281649589538574}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6219396591186523},{"id":"https://openalex.org/C2776401178","wikidata":"https://www.wikidata.org/wiki/Q12050496","display_name":"Feature (linguistics)","level":2,"score":0.49771788716316223},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.4598653316497803},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.45499473810195923},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.19759243726730347},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.19281649589538574},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-0-85729-799-0_17","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-0-85729-799-0_17","pdf_url":null,"source":{"id":"https://openalex.org/S4210204312","display_name":"Advanced concurrent engineering","issn_l":"1865-5440","issn":["1865-5440","2365-0850"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advanced Concurrent Engineering","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W1537001026","https://openalex.org/W1572953539","https://openalex.org/W1574378514","https://openalex.org/W1607251678","https://openalex.org/W1984588326","https://openalex.org/W2127624016","https://openalex.org/W2130810704","https://openalex.org/W2140970593","https://openalex.org/W2156069601","https://openalex.org/W2891100457"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W2382290278","https://openalex.org/W2478288626","https://openalex.org/W2350741829","https://openalex.org/W2530322880","https://openalex.org/W1596801655"],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}