{"id":"https://openalex.org/W1822732087","doi":"https://doi.org/10.1007/978-0-387-77249-3_14","title":"The Operations Excellence Audit Sheet","display_name":"The Operations Excellence Audit Sheet","publication_year":2008,"publication_date":"2008-01-25","ids":{"openalex":"https://openalex.org/W1822732087","doi":"https://doi.org/10.1007/978-0-387-77249-3_14","mag":"1822732087"},"language":"en","primary_location":{"id":"doi:10.1007/978-0-387-77249-3_14","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-0-387-77249-3_14","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-0-387-77249-3_14.pdf","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP \u2013 The International Federation for Information Processing","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://link.springer.com/content/pdf/10.1007/978-0-387-77249-3_14.pdf","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5058715321","display_name":"Erlend Alfnes","orcid":"https://orcid.org/0000-0002-9892-3916"},"institutions":[{"id":"https://openalex.org/I204778367","display_name":"Norwegian University of Science and Technology","ror":"https://ror.org/05xg72x27","country_code":"NO","type":"education","lineage":["https://openalex.org/I204778367"]}],"countries":["NO"],"is_corresponding":true,"raw_author_name":"Erlend Alfnes","raw_affiliation_strings":["Department of Production and Quality Engineering, Norwegian University of Science and Technology, NTNU, Norway"],"affiliations":[{"raw_affiliation_string":"Department of Production and Quality Engineering, Norwegian University of Science and Technology, NTNU, Norway","institution_ids":["https://openalex.org/I204778367"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080470119","display_name":"Heidi C. Dreyer","orcid":"https://orcid.org/0000-0002-9082-6556"},"institutions":[{"id":"https://openalex.org/I204778367","display_name":"Norwegian University of Science and Technology","ror":"https://ror.org/05xg72x27","country_code":"NO","type":"education","lineage":["https://openalex.org/I204778367"]}],"countries":["NO"],"is_corresponding":false,"raw_author_name":"Heidi Dreyer","raw_affiliation_strings":["Department of Production and Quality Engineering, Norwegian University of Science and Technology, NTNU, Norway"],"affiliations":[{"raw_affiliation_string":"Department of Production and Quality Engineering, Norwegian University of Science and Technology, NTNU, Norway","institution_ids":["https://openalex.org/I204778367"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5081653336","display_name":"Jan Ola Strandhagen","orcid":"https://orcid.org/0000-0003-3741-9000"},"institutions":[{"id":"https://openalex.org/I204778367","display_name":"Norwegian University of Science and Technology","ror":"https://ror.org/05xg72x27","country_code":"NO","type":"education","lineage":["https://openalex.org/I204778367"]}],"countries":["NO"],"is_corresponding":false,"raw_author_name":"Jan Ola Strandhagen","raw_affiliation_strings":["Department of Production and Quality Engineering, Norwegian University of Science and Technology, NTNU, Norway"],"affiliations":[{"raw_affiliation_string":"Department of Production and Quality Engineering, Norwegian University of Science and Technology, NTNU, Norway","institution_ids":["https://openalex.org/I204778367"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5058715321"],"corresponding_institution_ids":["https://openalex.org/I204778367"],"apc_list":null,"apc_paid":null,"fwci":1.7321,"has_fulltext":true,"cited_by_count":8,"citation_normalized_percentile":{"value":0.86382497,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"129","last_page":"141"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.9858999848365784,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.9858999848365784,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9771000146865845,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11126","display_name":"Metallurgical Processes and Thermodynamics","score":0.9423999786376953,"subfield":{"id":"https://openalex.org/subfields/2210","display_name":"Mechanical Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/audit","display_name":"Audit","score":0.701586127281189},{"id":"https://openalex.org/keywords/business-process-reengineering","display_name":"Business process reengineering","score":0.659796953201294},{"id":"https://openalex.org/keywords/excellence","display_name":"Excellence","score":0.49870824813842773},{"id":"https://openalex.org/keywords/lean-manufacturing","display_name":"Lean manufacturing","score":0.4848517179489136},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4432200789451599},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.3730961084365845},{"id":"https://openalex.org/keywords/manufacturing-engineering","display_name":"Manufacturing engineering","score":0.3545801639556885},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.33459413051605225},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3299959897994995},{"id":"https://openalex.org/keywords/accounting","display_name":"Accounting","score":0.2849893569946289}],"concepts":[{"id":"https://openalex.org/C199521495","wikidata":"https://www.wikidata.org/wiki/Q181487","display_name":"Audit","level":2,"score":0.701586127281189},{"id":"https://openalex.org/C29143872","wikidata":"https://www.wikidata.org/wiki/Q876690","display_name":"Business process reengineering","level":3,"score":0.659796953201294},{"id":"https://openalex.org/C2777352838","wikidata":"https://www.wikidata.org/wiki/Q5419420","display_name":"Excellence","level":2,"score":0.49870824813842773},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.4848517179489136},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4432200789451599},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3730961084365845},{"id":"https://openalex.org/C117671659","wikidata":"https://www.wikidata.org/wiki/Q11049265","display_name":"Manufacturing engineering","level":1,"score":0.3545801639556885},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.33459413051605225},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3299959897994995},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.2849893569946289},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-0-387-77249-3_14","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-0-387-77249-3_14","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-0-387-77249-3_14.pdf","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP \u2013 The International Federation for Information Processing","raw_type":"book-chapter"}],"best_oa_location":{"id":"doi:10.1007/978-0-387-77249-3_14","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-0-387-77249-3_14","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-0-387-77249-3_14.pdf","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP \u2013 The International Federation for Information Processing","raw_type":"book-chapter"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.5400000214576721,"display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1822732087.pdf","grobid_xml":"https://content.openalex.org/works/W1822732087.grobid-xml"},"referenced_works_count":10,"referenced_works":["https://openalex.org/W67766124","https://openalex.org/W124683732","https://openalex.org/W588023717","https://openalex.org/W589667469","https://openalex.org/W1505713965","https://openalex.org/W1977945085","https://openalex.org/W2467851941","https://openalex.org/W2886939923","https://openalex.org/W4229912369","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2031206085","https://openalex.org/W1984676928","https://openalex.org/W2349008589","https://openalex.org/W2064382394","https://openalex.org/W2185390976","https://openalex.org/W3164171141","https://openalex.org/W2902105036","https://openalex.org/W4239547485","https://openalex.org/W2588534678","https://openalex.org/W2754952496"],"abstract_inverted_index":{"This":[0],"paper":[1],"presents":[2],"an":[3],"Operations":[4],"Excellence":[5],"(OE)":[6],"audit":[7,48,58,108],"sheet":[8,22,59,109],"that":[9],"enables":[10],"companies":[11],"to":[12,64,70,88,94],"get":[13],"a":[14,61],"quick":[15],"assessment":[16,28],"of":[17,54,75,106,131],"their":[18],"operations":[19,55,102],"performance.":[20],"The":[21,57,104],"is":[23,60,110],"based":[24],"on":[25],"well":[26],"known":[27],"schemes":[29,41],"within":[30],"lean":[31],"manufacturing":[32,132],"developed":[33],"by":[34],"Godson,":[35],"Kobayashi,":[36],"and":[37,44,69,98,119],"Schonberger.":[38],"These":[39],"three":[40],"are":[42,122],"combined":[43],"enhanced":[45],"in":[46,83,112],"the":[47,66,72,100,107,125],"sheet,":[49],"which":[50],"defines":[51],"15":[52],"areas":[53],"excellence.":[56],"powerful":[62],"tool":[63],"assess":[65],"current":[67,101],"state":[68,74],"plan":[71],"future":[73],"enterprise":[76,85],"operations.":[77],"It":[78],"has":[79],"been":[80],"successfully":[81],"applied":[82],"several":[84],"reengineering":[86],"projects":[87],"provide":[89],"decision-makers":[90],"with":[91],"sufficient":[92],"input":[93],"identify":[95],"improvement":[96],"targets":[97],"revise":[99],"strategy.":[103],"use":[105],"demonstrated":[111],"two":[113],"case":[114],"examples":[115],"from":[116],"Norwegian":[117],"industry,":[118],"some":[120],"insights":[121],"given":[123],"regarding":[124],"sheet's":[126],"applicability":[127],"for":[128],"different":[129],"types":[130],"processes.":[133]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}