{"id":"https://openalex.org/W2139309266","doi":"https://doi.org/10.1007/978-0-387-37876-3_19","title":"The Production of Service in the Digital City: A Social Informatics Inquiry","display_name":"The Production of Service in the Digital City: A Social Informatics Inquiry","publication_year":2007,"publication_date":"2007-01-16","ids":{"openalex":"https://openalex.org/W2139309266","doi":"https://doi.org/10.1007/978-0-387-37876-3_19","mag":"2139309266"},"language":"en","primary_location":{"id":"doi:10.1007/978-0-387-37876-3_19","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-0-387-37876-3_19","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP International Federation for Information Processing","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5108527803","display_name":"Elisabeth Davenport","orcid":"https://orcid.org/0009-0009-6892-6903"},"institutions":[{"id":"https://openalex.org/I251738","display_name":"Edinburgh Napier University","ror":"https://ror.org/03zjvnn91","country_code":"GB","type":"education","lineage":["https://openalex.org/I251738"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Elisabeth Davenport","raw_affiliation_strings":["School of Computing, Napier University, Edinburgh, UK","NAPIER UNIVERSITY"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Computing, Napier University, Edinburgh, UK","institution_ids":["https://openalex.org/I251738"]},{"raw_affiliation_string":"NAPIER UNIVERSITY","institution_ids":["https://openalex.org/I251738"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5072784145","display_name":"Keith Horton","orcid":null},"institutions":[{"id":"https://openalex.org/I251738","display_name":"Edinburgh Napier University","ror":"https://ror.org/03zjvnn91","country_code":"GB","type":"education","lineage":["https://openalex.org/I251738"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Keith Horton","raw_affiliation_strings":["School of Computing, Napier University, Edinburgh, UK","NAPIER UNIVERSITY"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Computing, Napier University, Edinburgh, UK","institution_ids":["https://openalex.org/I251738"]},{"raw_affiliation_string":"NAPIER UNIVERSITY","institution_ids":["https://openalex.org/I251738"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I251738"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.1874624,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"233","last_page":"242"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9965000152587891,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9965000152587891,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9962000250816345,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9819999933242798,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/construct","display_name":"Construct (python library)","score":0.6320595145225525},{"id":"https://openalex.org/keywords/production","display_name":"Production (economics)","score":0.5735664367675781},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5647268295288086},{"id":"https://openalex.org/keywords/action","display_name":"Action (physics)","score":0.5394651889801025},{"id":"https://openalex.org/keywords/frame","display_name":"Frame (networking)","score":0.5034372210502625},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.47798627614974976},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.47171729803085327},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.3794477880001068},{"id":"https://openalex.org/keywords/regional-science","display_name":"Regional science","score":0.35293498635292053},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.33364635705947876},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.33017730712890625},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.32415056228637695},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.2894075810909271},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2870551347732544},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.20687729120254517},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.19991561770439148},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.08868834376335144}],"concepts":[{"id":"https://openalex.org/C2780801425","wikidata":"https://www.wikidata.org/wiki/Q5164392","display_name":"Construct (python library)","level":2,"score":0.6320595145225525},{"id":"https://openalex.org/C2778348673","wikidata":"https://www.wikidata.org/wiki/Q739302","display_name":"Production (economics)","level":2,"score":0.5735664367675781},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5647268295288086},{"id":"https://openalex.org/C2780791683","wikidata":"https://www.wikidata.org/wiki/Q846785","display_name":"Action (physics)","level":2,"score":0.5394651889801025},{"id":"https://openalex.org/C126042441","wikidata":"https://www.wikidata.org/wiki/Q1324888","display_name":"Frame (networking)","level":2,"score":0.5034372210502625},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.47798627614974976},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.47171729803085327},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3794477880001068},{"id":"https://openalex.org/C148383697","wikidata":"https://www.wikidata.org/wiki/Q1781695","display_name":"Regional science","level":1,"score":0.35293498635292053},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.33364635705947876},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.33017730712890625},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.32415056228637695},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2894075810909271},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2870551347732544},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.20687729120254517},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.19991561770439148},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.08868834376335144},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C139719470","wikidata":"https://www.wikidata.org/wiki/Q39680","display_name":"Macroeconomics","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-0-387-37876-3_19","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-0-387-37876-3_19","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP International Federation for Information Processing","raw_type":"book-chapter"},{"id":"pmh:oai:napier-surface.worktribe.com:244087","is_oa":false,"landing_page_url":"http://researchrepository.napier.ac.uk/id/eprint/2175","pdf_url":null,"source":{"id":"https://openalex.org/S4306400544","display_name":"Research Output (Edinburgh Napier University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I251738","host_organization_name":"Edinburgh Napier University","host_organization_lineage":["https://openalex.org/I251738"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Conference Proceeding"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.800000011920929,"id":"https://metadata.un.org/sdg/11","display_name":"Sustainable cities and communities"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":17,"referenced_works":["https://openalex.org/W114014136","https://openalex.org/W586022471","https://openalex.org/W1482515528","https://openalex.org/W1500025880","https://openalex.org/W1546641059","https://openalex.org/W1985579102","https://openalex.org/W2049390217","https://openalex.org/W2075410304","https://openalex.org/W2087792327","https://openalex.org/W2100284860","https://openalex.org/W2127089424","https://openalex.org/W2334847003","https://openalex.org/W2477016042","https://openalex.org/W2884295076","https://openalex.org/W4210812837","https://openalex.org/W4236604077","https://openalex.org/W4252072164"],"related_works":["https://openalex.org/W2366107444","https://openalex.org/W4388145910","https://openalex.org/W1976205134","https://openalex.org/W2381570729","https://openalex.org/W4248336175","https://openalex.org/W3009369890","https://openalex.org/W2031260042","https://openalex.org/W2391445434","https://openalex.org/W4312490297","https://openalex.org/W2062212388"],"abstract_inverted_index":null,"counts_by_year":[{"year":2015,"cited_by_count":2}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}
