{"id":"https://openalex.org/W2501665853","doi":"https://doi.org/10.1007/978-0-387-09768-8","title":"Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century","display_name":"Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century","publication_year":2008,"publication_date":"2008-01-01","ids":{"openalex":"https://openalex.org/W2501665853","doi":"https://doi.org/10.1007/978-0-387-09768-8","mag":"2501665853"},"language":"en","primary_location":{"id":"doi:10.1007/978-0-387-09768-8","is_oa":false,"landing_page_url":"http://doi.org/10.1007/978-0-387-09768-8","pdf_url":null,"source":{"id":"https://openalex.org/S4210175514","display_name":"IFIP International Federation for Information Processing/IFIP","issn_l":"1571-5736","issn":["1571-5736","1861-2288"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP \u2014 The International Federation for Information Processing","raw_type":"book"},"type":"book","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5106889273","display_name":"Michael Barrett","orcid":"https://orcid.org/0000-0003-0286-1464"},"institutions":[{"id":"https://openalex.org/I117965899","display_name":"University of Hawai\u02bbi at M\u0101noa","ror":"https://ror.org/01wspgy28","country_code":"US","type":"education","lineage":["https://openalex.org/I117965899"]},{"id":"https://openalex.org/I530967","display_name":"Toronto Metropolitan University","ror":"https://ror.org/05g13zd79","country_code":"CA","type":"education","lineage":["https://openalex.org/I530967"]},{"id":"https://openalex.org/I2800403580","display_name":"University of Minnesota System","ror":"https://ror.org/03grvy078","country_code":"US","type":"education","lineage":["https://openalex.org/I2800403580"]},{"id":"https://openalex.org/I241749","display_name":"University of Cambridge","ror":"https://ror.org/013meh722","country_code":"GB","type":"education","lineage":["https://openalex.org/I241749"]}],"countries":["CA","GB","US"],"is_corresponding":true,"raw_author_name":"Barrett, Michael","raw_affiliation_strings":["Ryerson University Canada","University of Hawaii at Manoa USA","University of Cambridge United Kingdom","University of Minnesota USA"],"affiliations":[{"raw_affiliation_string":"Ryerson University Canada","institution_ids":["https://openalex.org/I530967"]},{"raw_affiliation_string":"University of Hawaii at Manoa USA","institution_ids":["https://openalex.org/I117965899"]},{"raw_affiliation_string":"University of Cambridge United Kingdom","institution_ids":["https://openalex.org/I241749"]},{"raw_affiliation_string":"University of Minnesota USA","institution_ids":["https://openalex.org/I2800403580"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5106889273"],"corresponding_institution_ids":["https://openalex.org/I117965899","https://openalex.org/I241749","https://openalex.org/I2800403580","https://openalex.org/I530967"],"apc_list":null,"apc_paid":null,"fwci":1.3365,"has_fulltext":false,"cited_by_count":29,"citation_normalized_percentile":{"value":0.863103,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.09780000150203705,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.09780000150203705,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5188702344894409},{"id":"https://openalex.org/keywords/information-technology","display_name":"Information technology","score":0.4954289197921753},{"id":"https://openalex.org/keywords/service-economy","display_name":"Service economy","score":0.4713565707206726},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4693986475467682},{"id":"https://openalex.org/keywords/economy","display_name":"Economy","score":0.3719768226146698},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.35740432143211365},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.2936394512653351},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.24528712034225464},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.23606020212173462},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.23094701766967773}],"concepts":[{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5188702344894409},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.4954289197921753},{"id":"https://openalex.org/C30425244","wikidata":"https://www.wikidata.org/wiki/Q1221088","display_name":"Service economy","level":2,"score":0.4713565707206726},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4693986475467682},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.3719768226146698},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.35740432143211365},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2936394512653351},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.24528712034225464},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.23606020212173462},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.23094701766967773},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/978-0-387-09768-8","is_oa":false,"landing_page_url":"http://doi.org/10.1007/978-0-387-09768-8","pdf_url":null,"source":{"id":"https://openalex.org/S4210175514","display_name":"IFIP International Federation for Information Processing/IFIP","issn_l":"1571-5736","issn":["1571-5736","1861-2288"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP \u2014 The International Federation for Information Processing","raw_type":"book"},{"id":"pmh:oai:aleph.bib-bvb.de:BVB01-016592835","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-0-387-09768-8","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"software, multimedia"},{"id":"pmh:oai:dial.uclouvain.be:ebook:11002","is_oa":false,"landing_page_url":"http://hdl.handle.net/2078/ebook:11002","pdf_url":null,"source":{"id":"https://openalex.org/S4306401902","display_name":"Digital Access to Libraries (Universit\u00e9 catholique de Louvain (UCL), l'Universit\u00e9 de Namur (UNamur) and the Universit\u00e9 Saint-Louis (USL-B))","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I95674353","host_organization_name":"UCLouvain","host_organization_lineage":["https://openalex.org/I95674353"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":""}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.4699999988079071}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2366123265","https://openalex.org/W2349348539","https://openalex.org/W2590198128","https://openalex.org/W2235532654","https://openalex.org/W2349013573","https://openalex.org/W2347993938","https://openalex.org/W2354913220","https://openalex.org/W2604258999","https://openalex.org/W1907288563","https://openalex.org/W1556147485"],"abstract_inverted_index":null,"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":3}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2016-08-23T00:00:00"}
