{"id":"https://openalex.org/W1845676316","doi":"https://doi.org/10.1007/978-0-387-09678-0_17","title":"Openphone User Engagement and Requirements Solicitation in Low Literacy Users","display_name":"Openphone User Engagement and Requirements Solicitation in Low Literacy Users","publication_year":2008,"publication_date":"2008-08-19","ids":{"openalex":"https://openalex.org/W1845676316","doi":"https://doi.org/10.1007/978-0-387-09678-0_17","mag":"1845676316"},"language":"en","primary_location":{"id":"doi:10.1007/978-0-387-09678-0_17","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-0-387-09678-0_17","pdf_url":"https://link.springer.com/content/pdf/10.1007%2F978-0-387-09678-0_17.pdf","source":{"id":"https://openalex.org/S4210175514","display_name":"IFIP International Federation for Information Processing/IFIP","issn_l":"1571-5736","issn":["1571-5736","1861-2288"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP International Federation for Information Processing","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://link.springer.com/content/pdf/10.1007%2F978-0-387-09678-0_17.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5002120429","display_name":"TJ Ndwe","orcid":null},"institutions":[{"id":"https://openalex.org/I21360634","display_name":"Council for Scientific and Industrial Research","ror":"https://ror.org/05j00sr48","country_code":"ZA","type":"funder","lineage":["https://openalex.org/I21360634"]}],"countries":["ZA"],"is_corresponding":true,"raw_author_name":"T. Jama Ndwe","raw_affiliation_strings":["CSIR, South Africa"],"affiliations":[{"raw_affiliation_string":"CSIR, South Africa","institution_ids":["https://openalex.org/I21360634"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5032161971","display_name":"Etienne Barnard","orcid":"https://orcid.org/0000-0003-2202-2369"},"institutions":[{"id":"https://openalex.org/I21360634","display_name":"Council for Scientific and Industrial Research","ror":"https://ror.org/05j00sr48","country_code":"ZA","type":"funder","lineage":["https://openalex.org/I21360634"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Etienne Barnard","raw_affiliation_strings":["CSIR, South Africa"],"affiliations":[{"raw_affiliation_string":"CSIR, South Africa","institution_ids":["https://openalex.org/I21360634"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006086161","display_name":"Mqhele E. Dlodlo","orcid":"https://orcid.org/0000-0003-2364-2957"},"institutions":[{"id":"https://openalex.org/I157614274","display_name":"University of Cape Town","ror":"https://ror.org/03p74gp79","country_code":"ZA","type":"education","lineage":["https://openalex.org/I157614274"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Mqhele Dlodlo","raw_affiliation_strings":["University of Cape Town, South Africa"],"affiliations":[{"raw_affiliation_string":"University of Cape Town, South Africa","institution_ids":["https://openalex.org/I157614274"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5009285575","display_name":"Daniel Mashao","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Daniel Mashao","raw_affiliation_strings":["SITA, South Africa"],"affiliations":[{"raw_affiliation_string":"SITA, South Africa","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5039139501","display_name":"Christiaan Kuun","orcid":null},"institutions":[{"id":"https://openalex.org/I21360634","display_name":"Council for Scientific and Industrial Research","ror":"https://ror.org/05j00sr48","country_code":"ZA","type":"funder","lineage":["https://openalex.org/I21360634"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Christiaan Kuun","raw_affiliation_strings":["CSIR, South Africa"],"affiliations":[{"raw_affiliation_string":"CSIR, South Africa","institution_ids":["https://openalex.org/I21360634"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100693367","display_name":"Aditi Sharma","orcid":"https://orcid.org/0000-0001-8818-493X"},"institutions":[{"id":"https://openalex.org/I21360634","display_name":"Council for Scientific and Industrial Research","ror":"https://ror.org/05j00sr48","country_code":"ZA","type":"funder","lineage":["https://openalex.org/I21360634"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Aditi Sharma","raw_affiliation_strings":["CSIR, South Africa"],"affiliations":[{"raw_affiliation_string":"CSIR, South Africa","institution_ids":["https://openalex.org/I21360634"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5002120429"],"corresponding_institution_ids":["https://openalex.org/I21360634"],"apc_list":null,"apc_paid":null,"fwci":0.3822,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.67240356,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"189","last_page":"193"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13194","display_name":"ICT in Developing Communities","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13194","display_name":"ICT in Developing Communities","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.991599977016449,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9896000027656555,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.7993935346603394},{"id":"https://openalex.org/keywords/usable","display_name":"USable","score":0.6701950430870056},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5523017644882202},{"id":"https://openalex.org/keywords/population","display_name":"Population","score":0.5068498253822327},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.504766583442688},{"id":"https://openalex.org/keywords/implementation","display_name":"Implementation","score":0.47219905257225037},{"id":"https://openalex.org/keywords/literacy","display_name":"Literacy","score":0.4387415051460266},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.3862099051475525},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.3420828580856323},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.2910674512386322},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.1797696352005005},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.11620721220970154},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.09247776865959167}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.7993935346603394},{"id":"https://openalex.org/C2780615836","wikidata":"https://www.wikidata.org/wiki/Q2471869","display_name":"USable","level":2,"score":0.6701950430870056},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5523017644882202},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.5068498253822327},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.504766583442688},{"id":"https://openalex.org/C26713055","wikidata":"https://www.wikidata.org/wiki/Q245962","display_name":"Implementation","level":2,"score":0.47219905257225037},{"id":"https://openalex.org/C547764534","wikidata":"https://www.wikidata.org/wiki/Q8236","display_name":"Literacy","level":2,"score":0.4387415051460266},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3862099051475525},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3420828580856323},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.2910674512386322},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.1797696352005005},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.11620721220970154},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.09247776865959167},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.0},{"id":"https://openalex.org/C99454951","wikidata":"https://www.wikidata.org/wiki/Q932068","display_name":"Environmental health","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-0-387-09678-0_17","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-0-387-09678-0_17","pdf_url":"https://link.springer.com/content/pdf/10.1007%2F978-0-387-09678-0_17.pdf","source":{"id":"https://openalex.org/S4210175514","display_name":"IFIP International Federation for Information Processing/IFIP","issn_l":"1571-5736","issn":["1571-5736","1861-2288"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP International Federation for Information Processing","raw_type":"book-chapter"}],"best_oa_location":{"id":"doi:10.1007/978-0-387-09678-0_17","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-0-387-09678-0_17","pdf_url":"https://link.springer.com/content/pdf/10.1007%2F978-0-387-09678-0_17.pdf","source":{"id":"https://openalex.org/S4210175514","display_name":"IFIP International Federation for Information Processing/IFIP","issn_l":"1571-5736","issn":["1571-5736","1861-2288"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP International Federation for Information Processing","raw_type":"book-chapter"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.8999999761581421,"display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1845676316.pdf","grobid_xml":"https://content.openalex.org/works/W1845676316.grobid-xml"},"referenced_works_count":21,"referenced_works":["https://openalex.org/W1491504725","https://openalex.org/W1500842519","https://openalex.org/W1945126604","https://openalex.org/W1963753105","https://openalex.org/W1993763987","https://openalex.org/W1995328894","https://openalex.org/W2004156367","https://openalex.org/W2011572121","https://openalex.org/W2021157327","https://openalex.org/W2035145507","https://openalex.org/W2045507107","https://openalex.org/W2045571829","https://openalex.org/W2054384746","https://openalex.org/W2102620580","https://openalex.org/W2102724954","https://openalex.org/W2104971230","https://openalex.org/W2112434575","https://openalex.org/W2129963397","https://openalex.org/W2153129024","https://openalex.org/W6682605572","https://openalex.org/W7032978463"],"related_works":["https://openalex.org/W2982321410","https://openalex.org/W2392004567","https://openalex.org/W2940029036","https://openalex.org/W4388292429","https://openalex.org/W2756595502","https://openalex.org/W2429057255","https://openalex.org/W2187546663","https://openalex.org/W148745890","https://openalex.org/W4389670110","https://openalex.org/W2611942503"],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}