{"id":"https://openalex.org/W1481941636","doi":"https://doi.org/10.1007/3-540-62560-7_42","title":"Agents of change in business process management","display_name":"Agents of change in business process management","publication_year":1997,"publication_date":"1997-01-01","ids":{"openalex":"https://openalex.org/W1481941636","doi":"https://doi.org/10.1007/3-540-62560-7_42","mag":"1481941636"},"language":"en","primary_location":{"id":"doi:10.1007/3-540-62560-7_42","is_oa":false,"landing_page_url":"https://doi.org/10.1007/3-540-62560-7_42","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103411196","display_name":"P. D. O'Brien","orcid":null},"institutions":[{"id":"https://openalex.org/I14689143","display_name":"BT Research","ror":"https://ror.org/03308db07","country_code":"GB","type":"facility","lineage":["https://openalex.org/I1332878012","https://openalex.org/I14689143"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"P. D. O'Brien","raw_affiliation_strings":["Intelligent Systems Research, Advanced Applications & Technolody Department, BT Laboratories, Martlesham Heath, IP5 7RE, Ipswich, Suffolk, UK","Intelligent Systems Research, Advanced Applications & Technolody Department, BT Laboratories, Martlesham Heath, Ipswich, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Intelligent Systems Research, Advanced Applications & Technolody Department, BT Laboratories, Martlesham Heath, IP5 7RE, Ipswich, Suffolk, UK","institution_ids":["https://openalex.org/I14689143"]},{"raw_affiliation_string":"Intelligent Systems Research, Advanced Applications & Technolody Department, BT Laboratories, Martlesham Heath, Ipswich, UK","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5011077156","display_name":"Mario Wiegand","orcid":null},"institutions":[{"id":"https://openalex.org/I14689143","display_name":"BT Research","ror":"https://ror.org/03308db07","country_code":"GB","type":"facility","lineage":["https://openalex.org/I1332878012","https://openalex.org/I14689143"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"M. E. Wiegand","raw_affiliation_strings":["Intelligent Systems Research, Advanced Applications & Technolody Department, BT Laboratories, Martlesham Heath, IP5 7RE, Ipswich, Suffolk, UK","Intelligent Systems Research, Advanced Applications & Technolody Department, BT Laboratories, Martlesham Heath, Ipswich, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Intelligent Systems Research, Advanced Applications & Technolody Department, BT Laboratories, Martlesham Heath, IP5 7RE, Ipswich, Suffolk, UK","institution_ids":["https://openalex.org/I14689143"]},{"raw_affiliation_string":"Intelligent Systems Research, Advanced Applications & Technolody Department, BT Laboratories, Martlesham Heath, Ipswich, UK","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I14689143"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":6.0231,"has_fulltext":false,"cited_by_count":27,"citation_normalized_percentile":{"value":0.96634422,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"132","last_page":"145"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10456","display_name":"Multi-Agent Systems and Negotiation","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10456","display_name":"Multi-Agent Systems and Negotiation","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12203","display_name":"Mobile Agent-Based Network Management","score":0.9807000160217285,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6930793523788452},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.580856204032898},{"id":"https://openalex.org/keywords/adaptability","display_name":"Adaptability","score":0.5470548272132874},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5337252616882324},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5311031937599182},{"id":"https://openalex.org/keywords/workflow","display_name":"Workflow","score":0.5188830494880676},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.47892436385154724},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.46518367528915405},{"id":"https://openalex.org/keywords/facilitator","display_name":"Facilitator","score":0.41811954975128174},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.29836639761924744},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.22204458713531494},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.13404405117034912},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.11108890175819397}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6930793523788452},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.580856204032898},{"id":"https://openalex.org/C177606310","wikidata":"https://www.wikidata.org/wiki/Q5674297","display_name":"Adaptability","level":2,"score":0.5470548272132874},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5337252616882324},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5311031937599182},{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.5188830494880676},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.47892436385154724},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.46518367528915405},{"id":"https://openalex.org/C2776831358","wikidata":"https://www.wikidata.org/wiki/Q1150166","display_name":"Facilitator","level":2,"score":0.41811954975128174},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.29836639761924744},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.22204458713531494},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.13404405117034912},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.11108890175819397},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/3-540-62560-7_42","is_oa":false,"landing_page_url":"https://doi.org/10.1007/3-540-62560-7_42","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":5,"referenced_works":["https://openalex.org/W1481956590","https://openalex.org/W1494347551","https://openalex.org/W1975348168","https://openalex.org/W2044874771","https://openalex.org/W2070901802"],"related_works":["https://openalex.org/W2005124518","https://openalex.org/W2488068909","https://openalex.org/W1500719467","https://openalex.org/W1823477348","https://openalex.org/W4289825098","https://openalex.org/W2390437968","https://openalex.org/W78688763","https://openalex.org/W2074731606","https://openalex.org/W2148494579","https://openalex.org/W2294096527"],"abstract_inverted_index":null,"counts_by_year":[{"year":2018,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2026-06-26T08:34:08.712188","created_date":"2025-10-10T00:00:00"}
