{"id":"https://openalex.org/W1544797908","doi":"https://doi.org/10.1007/3-540-44836-5_6","title":"Abort or Retry \u2014 A Role for Legal Knowledge Based Systems in Electronic Service Delivery?","display_name":"Abort or Retry \u2014 A Role for Legal Knowledge Based Systems in Electronic Service Delivery?","publication_year":2003,"publication_date":"2003-01-01","ids":{"openalex":"https://openalex.org/W1544797908","doi":"https://doi.org/10.1007/3-540-44836-5_6","mag":"1544797908"},"language":"en","primary_location":{"id":"doi:10.1007/3-540-44836-5_6","is_oa":false,"landing_page_url":"https://doi.org/10.1007/3-540-44836-5_6","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5076597071","display_name":"Ronald Leenes","orcid":"https://orcid.org/0000-0001-9325-674X"},"institutions":[{"id":"https://openalex.org/I94624287","display_name":"University of Twente","ror":"https://ror.org/006hf6230","country_code":"NL","type":"education","lineage":["https://openalex.org/I94624287"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"Ronald Leenes","raw_affiliation_strings":["School of Business, Public Adminstration and Technology, University of Twente, The Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business, Public Adminstration and Technology, University of Twente, The Netherlands","institution_ids":["https://openalex.org/I94624287"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5076597071"],"corresponding_institution_ids":["https://openalex.org/I94624287"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"60","last_page":"69"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13643","display_name":"Artificial Intelligence in Law","score":0.9674000144004822,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13643","display_name":"Artificial Intelligence in Law","score":0.9674000144004822,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/discretion","display_name":"Discretion","score":0.5320193767547607},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5274182558059692},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5006906986236572},{"id":"https://openalex.org/keywords/service-delivery-framework","display_name":"Service delivery framework","score":0.47297704219818115},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.4308071732521057},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.32018911838531494},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.29355698823928833},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.28293144702911377},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.18639874458312988},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.06571045517921448}],"concepts":[{"id":"https://openalex.org/C2777632292","wikidata":"https://www.wikidata.org/wiki/Q315515","display_name":"Discretion","level":2,"score":0.5320193767547607},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5274182558059692},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5006906986236572},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.47297704219818115},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.4308071732521057},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.32018911838531494},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.29355698823928833},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.28293144702911377},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.18639874458312988},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.06571045517921448},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/3-540-44836-5_6","is_oa":false,"landing_page_url":"https://doi.org/10.1007/3-540-44836-5_6","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},{"id":"pmh:oai:ris.utwente.nl:publications/18889f18-8626-4e47-940d-3e1040c59d4a","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4406922991","display_name":"University of Twente Research Information","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":""}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16","score":0.8199999928474426}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":11,"referenced_works":["https://openalex.org/W1575706047","https://openalex.org/W1851011141","https://openalex.org/W1965118566","https://openalex.org/W2053716189","https://openalex.org/W2058869603","https://openalex.org/W2106114629","https://openalex.org/W2482836378","https://openalex.org/W2503078613","https://openalex.org/W2796136442","https://openalex.org/W3129043169","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W4313701587","https://openalex.org/W4280644539","https://openalex.org/W2357880359","https://openalex.org/W1984307612","https://openalex.org/W2969825761","https://openalex.org/W4245138486","https://openalex.org/W1990358638","https://openalex.org/W3125167250","https://openalex.org/W3197933582","https://openalex.org/W2064390971"],"abstract_inverted_index":null,"counts_by_year":[{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}