{"id":"https://openalex.org/W1847417405","doi":"https://doi.org/10.1007/3-540-44813-6_11","title":"Assessment of Maintenance Maturity in IT Departments of Public Entities: Two Case Studies","display_name":"Assessment of Maintenance Maturity in IT Departments of Public Entities: Two Case Studies","publication_year":2001,"publication_date":"2001-01-01","ids":{"openalex":"https://openalex.org/W1847417405","doi":"https://doi.org/10.1007/3-540-44813-6_11","mag":"1847417405"},"language":"en","primary_location":{"id":"doi:10.1007/3-540-44813-6_11","is_oa":false,"landing_page_url":"https://doi.org/10.1007/3-540-44813-6_11","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5071978590","display_name":"Macario Polo","orcid":"https://orcid.org/0000-0001-6519-6196"},"institutions":[{"id":"https://openalex.org/I79189158","display_name":"University of Castilla-La Mancha","ror":"https://ror.org/05r78ng12","country_code":"ES","type":"education","lineage":["https://openalex.org/I79189158"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Macario Polo","raw_affiliation_strings":["Grupo Alarcos Departamento de Inform\u00e1tica Escuela Superior de Inform\u00e1tica, Universidad de Castilla-La Mancha, Ronda de Calatrava, 7, E13071, Ciudad Real, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Grupo Alarcos Departamento de Inform\u00e1tica Escuela Superior de Inform\u00e1tica, Universidad de Castilla-La Mancha, Ronda de Calatrava, 7, E13071, Ciudad Real, Spain","institution_ids":["https://openalex.org/I79189158"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5083263115","display_name":"Mario Piattini","orcid":"https://orcid.org/0000-0002-7212-8279"},"institutions":[{"id":"https://openalex.org/I79189158","display_name":"University of Castilla-La Mancha","ror":"https://ror.org/05r78ng12","country_code":"ES","type":"education","lineage":["https://openalex.org/I79189158"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Mario Piattini","raw_affiliation_strings":["Grupo Alarcos Departamento de Inform\u00e1tica Escuela Superior de Inform\u00e1tica, Universidad de Castilla-La Mancha, Ronda de Calatrava, 7, E13071, Ciudad Real, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Grupo Alarcos Departamento de Inform\u00e1tica Escuela Superior de Inform\u00e1tica, Universidad de Castilla-La Mancha, Ronda de Calatrava, 7, E13071, Ciudad Real, Spain","institution_ids":["https://openalex.org/I79189158"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5025649517","display_name":"Francisco Ru\u00edz","orcid":"https://orcid.org/0000-0002-4923-7848"},"institutions":[{"id":"https://openalex.org/I79189158","display_name":"University of Castilla-La Mancha","ror":"https://ror.org/05r78ng12","country_code":"ES","type":"education","lineage":["https://openalex.org/I79189158"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Francisco Ruiz","raw_affiliation_strings":["Grupo Alarcos Departamento de Inform\u00e1tica Escuela Superior de Inform\u00e1tica, Universidad de Castilla-La Mancha, Ronda de Calatrava, 7, E13071, Ciudad Real, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Grupo Alarcos Departamento de Inform\u00e1tica Escuela Superior de Inform\u00e1tica, Universidad de Castilla-La Mancha, Ronda de Calatrava, 7, E13071, Ciudad Real, Spain","institution_ids":["https://openalex.org/I79189158"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5014727594","display_name":"Mar Arroyo Jimenez","orcid":null},"institutions":[{"id":"https://openalex.org/I79189158","display_name":"University of Castilla-La Mancha","ror":"https://ror.org/05r78ng12","country_code":"ES","type":"education","lineage":["https://openalex.org/I79189158"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Mar Jim\u00e9nez","raw_affiliation_strings":["Grupo Alarcos Departamento de Inform\u00e1tica Escuela Superior de Inform\u00e1tica, Universidad de Castilla-La Mancha, Ronda de Calatrava, 7, E13071, Ciudad Real, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Grupo Alarcos Departamento de Inform\u00e1tica Escuela Superior de Inform\u00e1tica, Universidad de Castilla-La Mancha, Ronda de Calatrava, 7, E13071, Ciudad Real, Spain","institution_ids":["https://openalex.org/I79189158"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":1.8435,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.86518929,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"86","last_page":"97"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9925000071525574,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9851999878883362,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/maturity","display_name":"Maturity (psychological)","score":0.9077970385551453},{"id":"https://openalex.org/keywords/capability-maturity-model","display_name":"Capability Maturity Model","score":0.8299514055252075},{"id":"https://openalex.org/keywords/service-integration-maturity-model","display_name":"Service Integration Maturity Model","score":0.718856930732727},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7047892808914185},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5661665797233582},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.5184299945831299},{"id":"https://openalex.org/keywords/leancmmi","display_name":"LeanCMMI","score":0.4907015562057495},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.42254164814949036},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.4078199863433838},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.36573541164398193},{"id":"https://openalex.org/keywords/software-quality","display_name":"Software quality","score":0.26210230588912964},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.234569251537323},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.11675429344177246},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.11449378728866577},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.0569385290145874},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.053882479667663574}],"concepts":[{"id":"https://openalex.org/C101433766","wikidata":"https://www.wikidata.org/wiki/Q3543263","display_name":"Maturity (psychological)","level":2,"score":0.9077970385551453},{"id":"https://openalex.org/C85890633","wikidata":"https://www.wikidata.org/wiki/Q929673","display_name":"Capability Maturity Model","level":3,"score":0.8299514055252075},{"id":"https://openalex.org/C73890322","wikidata":"https://www.wikidata.org/wiki/Q7455693","display_name":"Service Integration Maturity Model","level":4,"score":0.718856930732727},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7047892808914185},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5661665797233582},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.5184299945831299},{"id":"https://openalex.org/C68269808","wikidata":"https://www.wikidata.org/wiki/Q17096559","display_name":"LeanCMMI","level":5,"score":0.4907015562057495},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.42254164814949036},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.4078199863433838},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.36573541164398193},{"id":"https://openalex.org/C117447612","wikidata":"https://www.wikidata.org/wiki/Q1412670","display_name":"Software quality","level":4,"score":0.26210230588912964},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.234569251537323},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.11675429344177246},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.11449378728866577},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0569385290145874},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.053882479667663574},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/3-540-44813-6_11","is_oa":false,"landing_page_url":"https://doi.org/10.1007/3-540-44813-6_11","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":8,"referenced_works":["https://openalex.org/W1581524277","https://openalex.org/W1957789923","https://openalex.org/W2049466100","https://openalex.org/W2134327239","https://openalex.org/W2495513573","https://openalex.org/W4252756097","https://openalex.org/W4300560521","https://openalex.org/W6640702424"],"related_works":["https://openalex.org/W2806063704","https://openalex.org/W2889844859","https://openalex.org/W2530870121","https://openalex.org/W3175617745","https://openalex.org/W2912268755","https://openalex.org/W2992877076","https://openalex.org/W797518012","https://openalex.org/W3007996519","https://openalex.org/W2351242819","https://openalex.org/W1847417405"],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
