{"id":"https://openalex.org/W1510058848","doi":"https://doi.org/10.1007/3-540-44460-2_6","title":"Service Management Platform: The Next Step in Management Tools","display_name":"Service Management Platform: The Next Step in Management Tools","publication_year":2000,"publication_date":"2000-01-01","ids":{"openalex":"https://openalex.org/W1510058848","doi":"https://doi.org/10.1007/3-540-44460-2_6","mag":"1510058848"},"language":"en","primary_location":{"id":"doi:10.1007/3-540-44460-2_6","is_oa":true,"landing_page_url":"https://doi.org/10.1007/3-540-44460-2_6","pdf_url":"https://link.springer.com/content/pdf/10.1007/3-540-44460-2_6.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://link.springer.com/content/pdf/10.1007/3-540-44460-2_6.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5078551681","display_name":"Gabi Dreo Rodosek","orcid":"https://orcid.org/0000-0002-8702-8553"},"institutions":[{"id":"https://openalex.org/I4210163716","display_name":"Leibniz Supercomputing Centre","ror":"https://ror.org/05558nw16","country_code":"DE","type":"facility","lineage":["https://openalex.org/I109144446","https://openalex.org/I4210163716"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Gabi Dreo Rodosek","raw_affiliation_strings":["Munich Network Management Team, Leibniz Supercomputing Center, Barer Str. 21, 80333, Munich"],"affiliations":[{"raw_affiliation_string":"Munich Network Management Team, Leibniz Supercomputing Center, Barer Str. 21, 80333, Munich","institution_ids":["https://openalex.org/I4210163716"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5078551681"],"corresponding_institution_ids":["https://openalex.org/I4210163716"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":0.5939,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.70594775,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"59","last_page":"71"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9424999952316284,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9424999952316284,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7941733598709106},{"id":"https://openalex.org/keywords/fault-management","display_name":"Fault management","score":0.6732961535453796},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.6377404928207397},{"id":"https://openalex.org/keywords/service-management","display_name":"Service management","score":0.6044102907180786},{"id":"https://openalex.org/keywords/architecture","display_name":"Architecture","score":0.43009522557258606},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.42911744117736816},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4122184216976166},{"id":"https://openalex.org/keywords/it-service-management","display_name":"IT service management","score":0.4120035171508789},{"id":"https://openalex.org/keywords/information-technology-infrastructure-library","display_name":"Information Technology Infrastructure Library","score":0.4022708237171173},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.3837195634841919},{"id":"https://openalex.org/keywords/supply-chain-management","display_name":"Supply chain management","score":0.11852818727493286},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.11168444156646729},{"id":"https://openalex.org/keywords/information-technology","display_name":"Information technology","score":0.10422700643539429},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.07701924443244934},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.07313182950019836}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7941733598709106},{"id":"https://openalex.org/C108074857","wikidata":"https://www.wikidata.org/wiki/Q3067360","display_name":"Fault management","level":3,"score":0.6732961535453796},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.6377404928207397},{"id":"https://openalex.org/C48840187","wikidata":"https://www.wikidata.org/wiki/Q689042","display_name":"Service management","level":4,"score":0.6044102907180786},{"id":"https://openalex.org/C123657996","wikidata":"https://www.wikidata.org/wiki/Q12271","display_name":"Architecture","level":2,"score":0.43009522557258606},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.42911744117736816},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4122184216976166},{"id":"https://openalex.org/C2776664667","wikidata":"https://www.wikidata.org/wiki/Q1481411","display_name":"IT service management","level":4,"score":0.4120035171508789},{"id":"https://openalex.org/C201359696","wikidata":"https://www.wikidata.org/wiki/Q152361","display_name":"Information Technology Infrastructure Library","level":3,"score":0.4022708237171173},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.3837195634841919},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.11852818727493286},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.11168444156646729},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.10422700643539429},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.07701924443244934},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.07313182950019836},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.0},{"id":"https://openalex.org/C153349607","wikidata":"https://www.wikidata.org/wiki/Q36649","display_name":"Visual arts","level":1,"score":0.0},{"id":"https://openalex.org/C62611344","wikidata":"https://www.wikidata.org/wiki/Q1062658","display_name":"Node (physics)","level":2,"score":0.0},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C66938386","wikidata":"https://www.wikidata.org/wiki/Q633538","display_name":"Structural engineering","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/3-540-44460-2_6","is_oa":true,"landing_page_url":"https://doi.org/10.1007/3-540-44460-2_6","pdf_url":"https://link.springer.com/content/pdf/10.1007/3-540-44460-2_6.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"}],"best_oa_location":{"id":"doi:10.1007/3-540-44460-2_6","is_oa":true,"landing_page_url":"https://doi.org/10.1007/3-540-44460-2_6","pdf_url":"https://link.springer.com/content/pdf/10.1007/3-540-44460-2_6.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.5099999904632568,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320334763","display_name":"Leibniz-Gemeinschaft","ror":"https://ror.org/01n6r0e97"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1510058848.pdf","grobid_xml":"https://content.openalex.org/works/W1510058848.grobid-xml"},"referenced_works_count":8,"referenced_works":["https://openalex.org/W28190529","https://openalex.org/W1522779146","https://openalex.org/W1661169491","https://openalex.org/W2014078498","https://openalex.org/W2095849582","https://openalex.org/W2116707462","https://openalex.org/W2165019845","https://openalex.org/W2483651300"],"related_works":["https://openalex.org/W31967391","https://openalex.org/W1816333759","https://openalex.org/W2365560301","https://openalex.org/W2246569665","https://openalex.org/W1963937664","https://openalex.org/W2477103519","https://openalex.org/W2787414567","https://openalex.org/W772906042","https://openalex.org/W2095516943","https://openalex.org/W2808678924"],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
