{"id":"https://openalex.org/W1541454613","doi":"https://doi.org/10.1007/1-4020-8155-3_1","title":"Towards Key Business Process for E-Government","display_name":"Towards Key Business Process for E-Government","publication_year":2004,"publication_date":"2004-01-01","ids":{"openalex":"https://openalex.org/W1541454613","doi":"https://doi.org/10.1007/1-4020-8155-3_1","mag":"1541454613"},"language":"en","primary_location":{"id":"doi:10.1007/1-4020-8155-3_1","is_oa":true,"landing_page_url":"https://doi.org/10.1007/1-4020-8155-3_1","pdf_url":"https://link.springer.com/content/pdf/10.1007/1-4020-8155-3_1.pdf","source":{"id":"https://openalex.org/S4210175514","display_name":"IFIP International Federation for Information Processing/IFIP","issn_l":"1571-5736","issn":["1571-5736","1861-2288"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP International Federation for Information Processing","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://link.springer.com/content/pdf/10.1007/1-4020-8155-3_1.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5013616331","display_name":"Amauri Marques da Cunha","orcid":null},"institutions":[{"id":"https://openalex.org/I122140584","display_name":"Universidade Federal do Rio de Janeiro","ror":"https://ror.org/03490as77","country_code":"BR","type":"education","lineage":["https://openalex.org/I122140584"]}],"countries":["BR"],"is_corresponding":true,"raw_author_name":"Amauri Marques da Cunha","raw_affiliation_strings":["N\u00facleo de Computa\u00e7\u00e3o Eletr\u00f4nica, Universidade Federal do Rio de Janeiro, Brazil"],"affiliations":[{"raw_affiliation_string":"N\u00facleo de Computa\u00e7\u00e3o Eletr\u00f4nica, Universidade Federal do Rio de Janeiro, Brazil","institution_ids":["https://openalex.org/I122140584"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5011334908","display_name":"Paulo Mendez Costa","orcid":null},"institutions":[{"id":"https://openalex.org/I122140584","display_name":"Universidade Federal do Rio de Janeiro","ror":"https://ror.org/03490as77","country_code":"BR","type":"education","lineage":["https://openalex.org/I122140584"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Paulo Mendez Costa","raw_affiliation_strings":["N\u00facleo de Computa\u00e7\u00e3o Eletr\u00f4nica, Universidade Federal do Rio de Janeiro, Brazil"],"affiliations":[{"raw_affiliation_string":"N\u00facleo de Computa\u00e7\u00e3o Eletr\u00f4nica, Universidade Federal do Rio de Janeiro, Brazil","institution_ids":["https://openalex.org/I122140584"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5013616331"],"corresponding_institution_ids":["https://openalex.org/I122140584"],"apc_list":null,"apc_paid":null,"fwci":0.3478,"has_fulltext":true,"cited_by_count":5,"citation_normalized_percentile":{"value":0.75340599,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"3","last_page":"21"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9962000250816345,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9958000183105469,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.646239161491394},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.6173684597015381},{"id":"https://openalex.org/keywords/e-government","display_name":"E-Government","score":0.5994170904159546},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5878222584724426},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5841854810714722},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.5550075173377991},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5544018745422363},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5436605215072632},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.5276402831077576},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5162246227264404},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.501950740814209},{"id":"https://openalex.org/keywords/electronic-business","display_name":"Electronic business","score":0.47112414240837097},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4702870845794678},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.33573848009109497},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.3314305245876312},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.29385706782341003},{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.2909073233604431},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.26955464482307434},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.18188053369522095},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.179099440574646},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.13789677619934082}],"concepts":[{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.646239161491394},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6173684597015381},{"id":"https://openalex.org/C170007233","wikidata":"https://www.wikidata.org/wiki/Q211017","display_name":"E-Government","level":3,"score":0.5994170904159546},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5878222584724426},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5841854810714722},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.5550075173377991},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5544018745422363},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5436605215072632},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5276402831077576},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5162246227264404},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.501950740814209},{"id":"https://openalex.org/C65257409","wikidata":"https://www.wikidata.org/wiki/Q734253","display_name":"Electronic business","level":3,"score":0.47112414240837097},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4702870845794678},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.33573848009109497},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.3314305245876312},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.29385706782341003},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.2909073233604431},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.26955464482307434},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.18188053369522095},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.179099440574646},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.13789677619934082},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/1-4020-8155-3_1","is_oa":true,"landing_page_url":"https://doi.org/10.1007/1-4020-8155-3_1","pdf_url":"https://link.springer.com/content/pdf/10.1007/1-4020-8155-3_1.pdf","source":{"id":"https://openalex.org/S4210175514","display_name":"IFIP International Federation for Information Processing/IFIP","issn_l":"1571-5736","issn":["1571-5736","1861-2288"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP International Federation for Information Processing","raw_type":"book-chapter"}],"best_oa_location":{"id":"doi:10.1007/1-4020-8155-3_1","is_oa":true,"landing_page_url":"https://doi.org/10.1007/1-4020-8155-3_1","pdf_url":"https://link.springer.com/content/pdf/10.1007/1-4020-8155-3_1.pdf","source":{"id":"https://openalex.org/S4210175514","display_name":"IFIP International Federation for Information Processing/IFIP","issn_l":"1571-5736","issn":["1571-5736","1861-2288"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP International Federation for Information Processing","raw_type":"book-chapter"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1541454613.pdf","grobid_xml":"https://content.openalex.org/works/W1541454613.grobid-xml"},"referenced_works_count":11,"referenced_works":["https://openalex.org/W180737337","https://openalex.org/W195377317","https://openalex.org/W1548825518","https://openalex.org/W1554418039","https://openalex.org/W1563352526","https://openalex.org/W1566447476","https://openalex.org/W1605701154","https://openalex.org/W2024590110","https://openalex.org/W2073840323","https://openalex.org/W2274548477","https://openalex.org/W6633749725"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W1999404995","https://openalex.org/W3086648155","https://openalex.org/W2495453524","https://openalex.org/W2573790810","https://openalex.org/W2378574397","https://openalex.org/W4252390202","https://openalex.org/W2526871699","https://openalex.org/W343337149","https://openalex.org/W4244197966"],"abstract_inverted_index":null,"counts_by_year":[{"year":2018,"cited_by_count":1},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}