{"id":"https://openalex.org/W74273621","doi":"https://doi.org/10.1007/1-4020-2148-8_8","title":"Personalized Electronic Banking Services","display_name":"Personalized Electronic Banking Services","publication_year":2004,"publication_date":"2004-01-01","ids":{"openalex":"https://openalex.org/W74273621","doi":"https://doi.org/10.1007/1-4020-2148-8_8","mag":"74273621"},"language":"en","primary_location":{"id":"doi:10.1007/1-4020-2148-8_8","is_oa":false,"landing_page_url":"https://doi.org/10.1007/1-4020-2148-8_8","pdf_url":null,"source":{"id":"https://openalex.org/S4210187768","display_name":"Human-computer interaction series","issn_l":"1571-5035","issn":["1571-5035","2524-4477"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Human-Computer Interaction Series","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5034961669","display_name":"Mika Hiltunen","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Mika Hiltunen","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5010255569","display_name":"Leo Heng","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Leo Heng","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5017286664","display_name":"Linda J. Helgesen","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Linda Helgesen","raw_affiliation_strings":[],"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5034961669"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.9076,"has_fulltext":false,"cited_by_count":30,"citation_normalized_percentile":{"value":0.8299293,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"119","last_page":"140"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9850000143051147,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9850000143051147,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12720","display_name":"Multimedia Communication and Technology","score":0.9639000296592712,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9379000067710876,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/personalization","display_name":"Personalization","score":0.900375247001648},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.6873254776000977},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.5543505549430847},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5509490370750427},{"id":"https://openalex.org/keywords/class","display_name":"Class (philosophy)","score":0.5462952256202698},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4723580777645111},{"id":"https://openalex.org/keywords/population","display_name":"Population","score":0.4336233139038086},{"id":"https://openalex.org/keywords/compromise","display_name":"Compromise","score":0.43130019307136536},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.42667990922927856},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.41762375831604004},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4131309688091278},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.32951074838638306},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.07086440920829773},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.06553211808204651}],"concepts":[{"id":"https://openalex.org/C183003079","wikidata":"https://www.wikidata.org/wiki/Q1000371","display_name":"Personalization","level":2,"score":0.900375247001648},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.6873254776000977},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5543505549430847},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5509490370750427},{"id":"https://openalex.org/C2777212361","wikidata":"https://www.wikidata.org/wiki/Q5127848","display_name":"Class (philosophy)","level":2,"score":0.5462952256202698},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4723580777645111},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.4336233139038086},{"id":"https://openalex.org/C46355384","wikidata":"https://www.wikidata.org/wiki/Q726686","display_name":"Compromise","level":2,"score":0.43130019307136536},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.42667990922927856},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.41762375831604004},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4131309688091278},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.32951074838638306},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.07086440920829773},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.06553211808204651},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C99454951","wikidata":"https://www.wikidata.org/wiki/Q932068","display_name":"Environmental health","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/1-4020-2148-8_8","is_oa":false,"landing_page_url":"https://doi.org/10.1007/1-4020-2148-8_8","pdf_url":null,"source":{"id":"https://openalex.org/S4210187768","display_name":"Human-computer interaction series","issn_l":"1571-5035","issn":["1571-5035","2524-4477"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Human-Computer Interaction Series","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.5,"id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":19,"referenced_works":["https://openalex.org/W166322005","https://openalex.org/W614292149","https://openalex.org/W1508537900","https://openalex.org/W1964370849","https://openalex.org/W1968410104","https://openalex.org/W2002875385","https://openalex.org/W2054183130","https://openalex.org/W2054852806","https://openalex.org/W2060510187","https://openalex.org/W2120155828","https://openalex.org/W2123547798","https://openalex.org/W2145233958","https://openalex.org/W2165812483","https://openalex.org/W2175770222","https://openalex.org/W4231314889","https://openalex.org/W6606731981","https://openalex.org/W6619058925","https://openalex.org/W7033247379","https://openalex.org/W7065399358"],"related_works":["https://openalex.org/W2801622120","https://openalex.org/W2164141394","https://openalex.org/W4240977217","https://openalex.org/W3036524962","https://openalex.org/W2508088450","https://openalex.org/W2389434635","https://openalex.org/W4214750239","https://openalex.org/W2279908259","https://openalex.org/W2025641871","https://openalex.org/W3122213275"],"abstract_inverted_index":null,"counts_by_year":[{"year":2019,"cited_by_count":1},{"year":2017,"cited_by_count":15},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
