{"id":"https://openalex.org/W1494378651","doi":"https://doi.org/10.1007/0-387-29773-1_37","title":"Robalo: A Risk-Oriented Job Dispatching Mechanism for Workforce Management System","display_name":"Robalo: A Risk-Oriented Job Dispatching Mechanism for Workforce Management System","publication_year":2006,"publication_date":"2006-06-07","ids":{"openalex":"https://openalex.org/W1494378651","doi":"https://doi.org/10.1007/0-387-29773-1_37","mag":"1494378651"},"language":"en","primary_location":{"id":"doi:10.1007/0-387-29773-1_37","is_oa":true,"landing_page_url":"https://doi.org/10.1007/0-387-29773-1_37","pdf_url":"https://link.springer.com/content/pdf/10.1007/0-387-29773-1_37.pdf","source":{"id":"https://openalex.org/S4306463519","display_name":"Kluwer Academic Publishers eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP International Federation for Information Processing","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://link.springer.com/content/pdf/10.1007/0-387-29773-1_37.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5031678671","display_name":"Shi-Cho Cha","orcid":"https://orcid.org/0000-0002-2739-9512"},"institutions":[{"id":"https://openalex.org/I3141939062","display_name":"Institute for Information Industry","ror":"https://ror.org/01d8kr740","country_code":"TW","type":"nonprofit","lineage":["https://openalex.org/I3141939062"]}],"countries":["TW"],"is_corresponding":true,"raw_author_name":"Shi-Cho Cha","raw_affiliation_strings":["Advanced e-Commerce Institute, Institute for Information Industry, Taipei, Taiwan"],"affiliations":[{"raw_affiliation_string":"Advanced e-Commerce Institute, Institute for Information Industry, Taipei, Taiwan","institution_ids":["https://openalex.org/I3141939062"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5054882720","display_name":"Hung-Wen Tung","orcid":null},"institutions":[{"id":"https://openalex.org/I3141939062","display_name":"Institute for Information Industry","ror":"https://ror.org/01d8kr740","country_code":"TW","type":"nonprofit","lineage":["https://openalex.org/I3141939062"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Hung-Wen Tung","raw_affiliation_strings":["Advanced e-Commerce Institute, Institute for Information Industry, Taipei, Taiwan"],"affiliations":[{"raw_affiliation_string":"Advanced e-Commerce Institute, Institute for Information Industry, Taipei, Taiwan","institution_ids":["https://openalex.org/I3141939062"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007769992","display_name":"Han-Chao Lee","orcid":"https://orcid.org/0000-0002-1853-8584"},"institutions":[{"id":"https://openalex.org/I3141939062","display_name":"Institute for Information Industry","ror":"https://ror.org/01d8kr740","country_code":"TW","type":"nonprofit","lineage":["https://openalex.org/I3141939062"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Han-Chao Lee","raw_affiliation_strings":["Advanced e-Commerce Institute, Institute for Information Industry, Taipei, Taiwan"],"affiliations":[{"raw_affiliation_string":"Advanced e-Commerce Institute, Institute for Information Industry, Taipei, Taiwan","institution_ids":["https://openalex.org/I3141939062"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5015028666","display_name":"Tse-Ming Tsai","orcid":null},"institutions":[{"id":"https://openalex.org/I3141939062","display_name":"Institute for Information Industry","ror":"https://ror.org/01d8kr740","country_code":"TW","type":"nonprofit","lineage":["https://openalex.org/I3141939062"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Tse-Ming Tsai","raw_affiliation_strings":["Advanced e-Commerce Institute, Institute for Information Industry, Taipei, Taiwan"],"affiliations":[{"raw_affiliation_string":"Advanced e-Commerce Institute, Institute for Information Industry, Taipei, Taiwan","institution_ids":["https://openalex.org/I3141939062"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5108448611","display_name":"Raymund J. Lin","orcid":null},"institutions":[{"id":"https://openalex.org/I3141939062","display_name":"Institute for Information Industry","ror":"https://ror.org/01d8kr740","country_code":"TW","type":"nonprofit","lineage":["https://openalex.org/I3141939062"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Raymund Lin","raw_affiliation_strings":["Advanced e-Commerce Institute, Institute for Information Industry, Taipei, Taiwan"],"affiliations":[{"raw_affiliation_string":"Advanced e-Commerce Institute, Institute for Information Industry, Taipei, Taiwan","institution_ids":["https://openalex.org/I3141939062"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5102992487","display_name":"Chih-Hao Hsu","orcid":"https://orcid.org/0000-0001-7145-5780"},"institutions":[{"id":"https://openalex.org/I3141939062","display_name":"Institute for Information Industry","ror":"https://ror.org/01d8kr740","country_code":"TW","type":"nonprofit","lineage":["https://openalex.org/I3141939062"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Chih-Hao Hsu","raw_affiliation_strings":["Advanced e-Commerce Institute, Institute for Information Industry, Taipei, Taiwan"],"affiliations":[{"raw_affiliation_string":"Advanced e-Commerce Institute, Institute for Information Industry, Taipei, Taiwan","institution_ids":["https://openalex.org/I3141939062"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5031678671"],"corresponding_institution_ids":["https://openalex.org/I3141939062"],"apc_list":null,"apc_paid":null,"fwci":0.3462,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.59692451,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"559","last_page":"570"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12203","display_name":"Mobile Agent-Based Network Management","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9962999820709229,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/workforce","display_name":"Workforce","score":0.7139817476272583},{"id":"https://openalex.org/keywords/workforce-management","display_name":"Workforce management","score":0.533211350440979},{"id":"https://openalex.org/keywords/reliability","display_name":"Reliability (semiconductor)","score":0.5222447514533997},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.4496748745441437},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4481389820575714},{"id":"https://openalex.org/keywords/mechanism","display_name":"Mechanism (biology)","score":0.42611682415008545},{"id":"https://openalex.org/keywords/human-resource-management","display_name":"Human resource management","score":0.4181067645549774},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3767375648021698},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.3756633400917053},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.2412237823009491},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.20902377367019653},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.0789426863193512}],"concepts":[{"id":"https://openalex.org/C2778139618","wikidata":"https://www.wikidata.org/wiki/Q13440398","display_name":"Workforce","level":2,"score":0.7139817476272583},{"id":"https://openalex.org/C2780571617","wikidata":"https://www.wikidata.org/wiki/Q2072185","display_name":"Workforce management","level":3,"score":0.533211350440979},{"id":"https://openalex.org/C43214815","wikidata":"https://www.wikidata.org/wiki/Q7310987","display_name":"Reliability (semiconductor)","level":3,"score":0.5222447514533997},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.4496748745441437},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4481389820575714},{"id":"https://openalex.org/C89611455","wikidata":"https://www.wikidata.org/wiki/Q6804646","display_name":"Mechanism (biology)","level":2,"score":0.42611682415008545},{"id":"https://openalex.org/C202372285","wikidata":"https://www.wikidata.org/wiki/Q1056396","display_name":"Human resource management","level":2,"score":0.4181067645549774},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3767375648021698},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.3756633400917053},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2412237823009491},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.20902377367019653},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0789426863193512},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C163258240","wikidata":"https://www.wikidata.org/wiki/Q25342","display_name":"Power (physics)","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/0-387-29773-1_37","is_oa":true,"landing_page_url":"https://doi.org/10.1007/0-387-29773-1_37","pdf_url":"https://link.springer.com/content/pdf/10.1007/0-387-29773-1_37.pdf","source":{"id":"https://openalex.org/S4306463519","display_name":"Kluwer Academic Publishers eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP International Federation for Information Processing","raw_type":"book-chapter"}],"best_oa_location":{"id":"doi:10.1007/0-387-29773-1_37","is_oa":true,"landing_page_url":"https://doi.org/10.1007/0-387-29773-1_37","pdf_url":"https://link.springer.com/content/pdf/10.1007/0-387-29773-1_37.pdf","source":{"id":"https://openalex.org/S4306463519","display_name":"Kluwer Academic Publishers eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP International Federation for Information Processing","raw_type":"book-chapter"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.75,"id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320322835","display_name":"Ministry of Economic Affairs","ror":"https://ror.org/042ge0913"},{"id":"https://openalex.org/F4320336958","display_name":"Institute for Information Industry, Ministry of Science and Technology, Taiwan","ror":"https://ror.org/01d8kr740"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1494378651.pdf","grobid_xml":"https://content.openalex.org/works/W1494378651.grobid-xml"},"referenced_works_count":9,"referenced_works":["https://openalex.org/W1480850927","https://openalex.org/W1524523881","https://openalex.org/W1834110689","https://openalex.org/W1995935935","https://openalex.org/W2001619934","https://openalex.org/W2032481619","https://openalex.org/W2087905482","https://openalex.org/W2162263530","https://openalex.org/W6793059500"],"related_works":["https://openalex.org/W2621013404","https://openalex.org/W3112998850","https://openalex.org/W2915565251","https://openalex.org/W2752841828","https://openalex.org/W281106563","https://openalex.org/W2950686234","https://openalex.org/W2789092737","https://openalex.org/W4386037530","https://openalex.org/W2583715477","https://openalex.org/W4237255390"],"abstract_inverted_index":{"We":[0],"proposed":[1],"a":[2,25,44,84,102],"framework,":[3],"called":[4],"Risk-Oriented":[5],"joB":[6],"dispAtching":[7],"for":[8,40,101],"mobiLe":[9],"workfOrce":[10],"management":[11,61],"system":[12],"(ROBALO),":[13],"to":[14,23,42,114,123,128,138],"ease":[15],"the":[16,20,30,33,38,56,70,76,80,90,117,126,130,143],"tension":[17],"between":[18],"(a)":[19],"reliability":[21],"requirement":[22],"serve":[24],"job":[26,45,77,91,106,120],"request,":[27],"and":[28,97],"(b)":[29],"cost":[31,82],"of":[32,58,87,119],"job\u2019s":[34],"assignment.":[35],"In":[36,104],"ROBALO,":[37],"risks":[39],"workers":[41,64],"execute":[43],"are":[46],"taken":[47],"into":[48],"consideration.":[49],"Such":[50],"consideration":[51],"is":[52],"especially":[53],"useful":[54],"in":[55,69],"scenario":[57],"mobile":[59,63],"workforce":[60],"because":[62,135],"usually":[65,109],"meet":[66],"unexpected":[67],"situations":[68],"field.":[71],"Therefore,":[72,89],"we":[73,136],"can":[74,93,132],"find":[75],"assignment":[78],"with":[79,116],"minimum":[81],"under":[83],"certain":[85],"degree":[86],"risk.":[88],"dispatcher":[92],"reserve":[94],"enough":[95,99],"resources":[96],"make":[98],"preparations":[100],"incident.":[103],"tradition,":[105],"dispatching":[107],"mechanism":[108],"take":[110],"exception":[111],"handling":[112],"processes":[113],"deal":[115],"failure":[118,131],"execution.":[121],"Compared":[122],"this":[124],"approach,":[125],"time":[127],"discover":[129],"be":[133],"saved":[134],"try":[137],"do":[139],"things":[140],"right":[141],"at":[142],"first":[144],"time.":[145]},"counts_by_year":[{"year":2024,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}