{"id":"https://openalex.org/W4386847189","doi":"https://doi.org/10.1002/net.22188","title":"Decision support for the technician routing and scheduling problem","display_name":"Decision support for the technician routing and scheduling problem","publication_year":2023,"publication_date":"2023-09-19","ids":{"openalex":"https://openalex.org/W4386847189","doi":"https://doi.org/10.1002/net.22188"},"language":"en","primary_location":{"id":"doi:10.1002/net.22188","is_oa":true,"landing_page_url":"https://doi.org/10.1002/net.22188","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/net.22188","source":{"id":"https://openalex.org/S191798613","display_name":"Networks","issn_l":"0028-3045","issn":["0028-3045","1097-0037"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Networks","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/net.22188","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5080740476","display_name":"Mette Gamst","orcid":"https://orcid.org/0000-0002-7036-3179"},"institutions":[{"id":"https://openalex.org/I96673099","display_name":"Technical University of Denmark","ror":"https://ror.org/04qtj9h94","country_code":"DK","type":"education","lineage":["https://openalex.org/I96673099"]}],"countries":["DK"],"is_corresponding":false,"raw_author_name":"Mette Gamst","raw_affiliation_strings":["DTU Management Technical University of Denmark  Kgs. Lyngby Denmark","DTU Management, Technical University of Denmark, Kgs. Lyngby, Denmark"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"DTU Management Technical University of Denmark  Kgs. Lyngby Denmark","institution_ids":["https://openalex.org/I96673099"]},{"raw_affiliation_string":"DTU Management, Technical University of Denmark, Kgs. Lyngby, Denmark","institution_ids":["https://openalex.org/I96673099"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5081910021","display_name":"David Pisinger","orcid":"https://orcid.org/0000-0001-7695-9662"},"institutions":[{"id":"https://openalex.org/I96673099","display_name":"Technical University of Denmark","ror":"https://ror.org/04qtj9h94","country_code":"DK","type":"education","lineage":["https://openalex.org/I96673099"]}],"countries":["DK"],"is_corresponding":true,"raw_author_name":"David Pisinger","raw_affiliation_strings":["DTU Management Technical University of Denmark  Kgs. Lyngby Denmark","DTU Management, Technical University of Denmark, Kgs. Lyngby, Denmark"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"DTU Management Technical University of Denmark  Kgs. Lyngby Denmark","institution_ids":["https://openalex.org/I96673099"]},{"raw_affiliation_string":"DTU Management, Technical University of Denmark, Kgs. Lyngby, Denmark","institution_ids":["https://openalex.org/I96673099"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5081910021"],"corresponding_institution_ids":["https://openalex.org/I96673099"],"apc_list":{"value":3400,"currency":"USD","value_usd":3400},"apc_paid":{"value":3400,"currency":"USD","value_usd":3400},"fwci":1.9162,"has_fulltext":true,"cited_by_count":10,"citation_normalized_percentile":{"value":0.87368848,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"83","issue":"1","first_page":"169","last_page":"196"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10567","display_name":"Vehicle Routing Optimization Methods","score":1.0,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10567","display_name":"Vehicle Routing Optimization Methods","score":1.0,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11942","display_name":"Transportation and Mobility Innovations","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/2203","display_name":"Automotive Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12401","display_name":"Scheduling and Timetabling Solutions","score":0.996999979019165,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/technician","display_name":"Technician","score":0.8781118988990784},{"id":"https://openalex.org/keywords/column-generation","display_name":"Column generation","score":0.6965954303741455},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6776729822158813},{"id":"https://openalex.org/keywords/scheduling","display_name":"Scheduling (production processes)","score":0.6106539368629456},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.5942836403846741},{"id":"https://openalex.org/keywords/upgrade","display_name":"Upgrade","score":0.5575990080833435},{"id":"https://openalex.org/keywords/routing","display_name":"Routing (electronic design automation)","score":0.5081186294555664},{"id":"https://openalex.org/keywords/vehicle-routing-problem","display_name":"Vehicle routing problem","score":0.4292601943016052},{"id":"https://openalex.org/keywords/industrial-engineering","display_name":"Industrial engineering","score":0.38659676909446716},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.2521944046020508},{"id":"https://openalex.org/keywords/mathematical-optimization","display_name":"Mathematical optimization","score":0.19791972637176514},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.17756587266921997},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.13216117024421692}],"concepts":[{"id":"https://openalex.org/C2776229289","wikidata":"https://www.wikidata.org/wiki/Q5352191","display_name":"Technician","level":2,"score":0.8781118988990784},{"id":"https://openalex.org/C168956720","wikidata":"https://www.wikidata.org/wiki/Q3123181","display_name":"Column generation","level":2,"score":0.6965954303741455},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6776729822158813},{"id":"https://openalex.org/C206729178","wikidata":"https://www.wikidata.org/wiki/Q2271896","display_name":"Scheduling (production processes)","level":2,"score":0.6106539368629456},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.5942836403846741},{"id":"https://openalex.org/C2780615140","wikidata":"https://www.wikidata.org/wiki/Q920419","display_name":"Upgrade","level":2,"score":0.5575990080833435},{"id":"https://openalex.org/C74172769","wikidata":"https://www.wikidata.org/wiki/Q1446839","display_name":"Routing (electronic design automation)","level":2,"score":0.5081186294555664},{"id":"https://openalex.org/C123784306","wikidata":"https://www.wikidata.org/wiki/Q944041","display_name":"Vehicle routing problem","level":3,"score":0.4292601943016052},{"id":"https://openalex.org/C13736549","wikidata":"https://www.wikidata.org/wiki/Q4489420","display_name":"Industrial engineering","level":1,"score":0.38659676909446716},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.2521944046020508},{"id":"https://openalex.org/C126255220","wikidata":"https://www.wikidata.org/wiki/Q141495","display_name":"Mathematical optimization","level":1,"score":0.19791972637176514},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.17756587266921997},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.13216117024421692},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1002/net.22188","is_oa":true,"landing_page_url":"https://doi.org/10.1002/net.22188","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/net.22188","source":{"id":"https://openalex.org/S191798613","display_name":"Networks","issn_l":"0028-3045","issn":["0028-3045","1097-0037"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Networks","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1002/net.22188","is_oa":true,"landing_page_url":"https://doi.org/10.1002/net.22188","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/net.22188","source":{"id":"https://openalex.org/S191798613","display_name":"Networks","issn_l":"0028-3045","issn":["0028-3045","1097-0037"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Networks","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G3312573848","display_name":null,"funder_award_id":"0224\u201000055B","funder_id":"https://openalex.org/F4320313796","funder_display_name":"Innovationsfonden"},{"id":"https://openalex.org/G58527652","display_name":null,"funder_award_id":"0224-00055B","funder_id":"https://openalex.org/F4320313796","funder_display_name":"Innovationsfonden"}],"funders":[{"id":"https://openalex.org/F4320313796","display_name":"Innovationsfonden","ror":"https://ror.org/00daj4111"}],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4386847189.pdf"},"referenced_works_count":46,"referenced_works":["https://openalex.org/W993994674","https://openalex.org/W1162908881","https://openalex.org/W1482186473","https://openalex.org/W1583189493","https://openalex.org/W1964352317","https://openalex.org/W1967965037","https://openalex.org/W1972645701","https://openalex.org/W2011702214","https://openalex.org/W2020590524","https://openalex.org/W2027911320","https://openalex.org/W2028630422","https://openalex.org/W2043341809","https://openalex.org/W2048088042","https://openalex.org/W2049138805","https://openalex.org/W2073484581","https://openalex.org/W2077310141","https://openalex.org/W2083620785","https://openalex.org/W2088679389","https://openalex.org/W2089667631","https://openalex.org/W2092689079","https://openalex.org/W2105002757","https://openalex.org/W2108980775","https://openalex.org/W2114712485","https://openalex.org/W2143877830","https://openalex.org/W2144161334","https://openalex.org/W2294561737","https://openalex.org/W2346699423","https://openalex.org/W2535533318","https://openalex.org/W2558804746","https://openalex.org/W2611090693","https://openalex.org/W2735962699","https://openalex.org/W2767827514","https://openalex.org/W2800945124","https://openalex.org/W2805028331","https://openalex.org/W2909734998","https://openalex.org/W2951209379","https://openalex.org/W3008101768","https://openalex.org/W3009154412","https://openalex.org/W3065110189","https://openalex.org/W3118945546","https://openalex.org/W3123266901","https://openalex.org/W3127555477","https://openalex.org/W4253215513","https://openalex.org/W4361221305","https://openalex.org/W4386847189","https://openalex.org/W6643230604"],"related_works":["https://openalex.org/W2368672678","https://openalex.org/W2117466569","https://openalex.org/W2158354221","https://openalex.org/W2499699449","https://openalex.org/W3089606439","https://openalex.org/W3037553096","https://openalex.org/W2595691866","https://openalex.org/W2333308323","https://openalex.org/W2040678783","https://openalex.org/W2615412676"],"abstract_inverted_index":{"Abstract":[0],"The":[1,86,123,151,169,180],"technician":[2,33,74,143],"routing":[3,20,139,217],"and":[4,19,59,81,97,161],"scheduling":[5],"problem":[6],"(TRSP)":[7],"optimizes":[8],"routes":[9],"for":[10,216],"technicians":[11],"serving":[12],"tasks":[13,188],"subject":[14],"to":[15,30,37,73,149,227],"qualifications,":[16],"time":[17,196],"constraints,":[18],"costs.":[21],"In":[22,219],"the":[23,25,92,120,138,159,173,201,207,220,229],"literature,":[24],"TRSP":[26,43,46,69,94],"is":[27,154],"solved":[28,148],"either":[29],"provide":[31],"actual":[32],"work":[34],"schedules":[35],"or":[36],"perform":[38],"what\u2010if":[39],"analyses":[40],"on":[41,131,156,162],"different":[42],"scenarios.":[44,179],"A":[45],"scenario":[47],"consists":[48,126],"of":[49,53,83,127,141,147],"a":[50,64,105,128,142,166],"given":[51],"number":[52],"tasks,":[54],"technicians,":[55],"skills,":[56,77],"working":[57,79],"hours":[58,80],"so":[60],"forth.":[61],"We":[62,204],"present":[63],"method":[65,125,153,175,181,209],"which":[66],"builds":[67],"optimal":[68],"scenarios":[70,87,111],"with":[71,197],"respect":[72],"fleet,":[75],"their":[76,78],"digitization":[82],"task":[84],"equipment.":[85],"are":[88,101,144,189],"built":[89],"such":[90],"that":[91,112,172,186,206],"combined":[93],"costs":[95,99,140],"(OPEX)":[96],"investment":[98],"(CAPEX)":[100],"minimized.":[102],"By":[103],"using":[104],"holistic":[106],"approach":[107],"we":[108,222],"can":[109],"generate":[110],"would":[113],"not":[114],"have":[115],"been":[116],"found":[117],"by":[118],"studying":[119],"investments":[121],"individually.":[122],"proposed":[124,152,174,208],"matheuristic":[129],"based":[130],"column":[132],"generation.":[133],"To":[134],"reduce":[135],"computational":[136],"time,":[137],"estimated":[145],"instead":[146],"optimality.":[150],"evaluated":[155],"data":[157,164],"from":[158,165],"literature":[160],"real\u2010life":[163,202],"telecommunication":[167],"company.":[168],"evaluation":[170],"shows":[171],"successfully":[176],"suggests":[177],"attractive":[178],"especially":[182],"excels":[183],"in":[184,193,200],"ensuring":[185],"more":[187],"serviced,":[190],"but":[191],"also":[192],"reducing":[194],"travel":[195],"around":[198],"16%":[199],"instance.":[203],"believe":[205],"could":[210],"constitute":[211],"an":[212],"important":[213],"strategic":[214],"tool":[215],"companies.":[218],"conclusion,":[221],"propose":[223],"future":[224],"research":[225],"directions":[226],"extend":[228],"applicability.":[230]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":2}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}