{"id":"https://openalex.org/W2004733900","doi":"https://doi.org/10.1002/asi.10120","title":"Facilitating community information seeking using the Internet: Findings from three public library\u2013community network systems","display_name":"Facilitating community information seeking using the Internet: Findings from three public library\u2013community network systems","publication_year":2002,"publication_date":"2002-01-01","ids":{"openalex":"https://openalex.org/W2004733900","doi":"https://doi.org/10.1002/asi.10120","mag":"2004733900"},"language":"en","primary_location":{"id":"doi:10.1002/asi.10120","is_oa":true,"landing_page_url":"https://doi.org/10.1002/asi.10120","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/asi.10120","source":{"id":"https://openalex.org/S80113298","display_name":"Journal of the American Society for Information Science and Technology","issn_l":"1532-2882","issn":["1532-2882","1532-2890"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American Society for Information Science and Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/asi.10120","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5003757136","display_name":"Karen E. Pettigrew","orcid":null},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Karen E. Pettigrew","raw_affiliation_strings":["The Information School, University of Washington, Box 352840, Seattle, WA 98195-2840","The Information School, University of Washington, Box 352840, Seattle, WA"],"affiliations":[{"raw_affiliation_string":"The Information School, University of Washington, Box 352840, Seattle, WA 98195-2840","institution_ids":["https://openalex.org/I201448701"]},{"raw_affiliation_string":"The Information School, University of Washington, Box 352840, Seattle, WA","institution_ids":["https://openalex.org/I201448701"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5040715320","display_name":"Joan C. Durrance","orcid":null},"institutions":[{"id":"https://openalex.org/I27837315","display_name":"University of Michigan","ror":"https://ror.org/00jmfr291","country_code":"US","type":"education","lineage":["https://openalex.org/I27837315"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Joan C. Durrance","raw_affiliation_strings":["School of Information, University of Michigan, 304 West Hall, 550 East University Ave., Ann Arbor, MI 48109-1092","School of Information, University of Michigan, 304 West Hall, 550 East University Ave., Ann Arbor, MI#TAB#"],"affiliations":[{"raw_affiliation_string":"School of Information, University of Michigan, 304 West Hall, 550 East University Ave., Ann Arbor, MI 48109-1092","institution_ids":["https://openalex.org/I27837315"]},{"raw_affiliation_string":"School of Information, University of Michigan, 304 West Hall, 550 East University Ave., Ann Arbor, MI#TAB#","institution_ids":["https://openalex.org/I27837315"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5020312101","display_name":"Kenton T. Unruh","orcid":null},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Kenton T. Unruh","raw_affiliation_strings":["The Information School, University of Washington, Box 352840, Seattle, WA 98195-2840","The Information School, University of Washington, Box 352840, Seattle, WA"],"affiliations":[{"raw_affiliation_string":"The Information School, University of Washington, Box 352840, Seattle, WA 98195-2840","institution_ids":["https://openalex.org/I201448701"]},{"raw_affiliation_string":"The Information School, University of Washington, Box 352840, Seattle, WA","institution_ids":["https://openalex.org/I201448701"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5003757136"],"corresponding_institution_ids":["https://openalex.org/I201448701"],"apc_list":null,"apc_paid":null,"fwci":12.759,"has_fulltext":true,"cited_by_count":96,"citation_normalized_percentile":{"value":0.98706897,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":"53","issue":"11","first_page":"894","last_page":"903"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12289","display_name":"Library Science and Administration","score":0.8938999772071838,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12289","display_name":"Library Science and Administration","score":0.8938999772071838,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10286","display_name":"Information Retrieval and Search Behavior","score":0.03970000147819519,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10712","display_name":"Library Science and Information Literacy","score":0.025299999862909317,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.7668988704681396},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.6117209196090698},{"id":"https://openalex.org/keywords/focus-group","display_name":"Focus group","score":0.5631665587425232},{"id":"https://openalex.org/keywords/information-seeking","display_name":"Information seeking","score":0.47674569487571716},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.4373299181461334},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.43363526463508606},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.4295840859413147},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.4253954291343689},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.36796998977661133},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.33994510769844055},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.31054937839508057},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2595621943473816},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.24737417697906494},{"id":"https://openalex.org/keywords/library-science","display_name":"Library science","score":0.19474872946739197},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.13613146543502808}],"concepts":[{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.7668988704681396},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.6117209196090698},{"id":"https://openalex.org/C56995899","wikidata":"https://www.wikidata.org/wiki/Q1126687","display_name":"Focus group","level":2,"score":0.5631665587425232},{"id":"https://openalex.org/C2776636917","wikidata":"https://www.wikidata.org/wiki/Q3772297","display_name":"Information seeking","level":2,"score":0.47674569487571716},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.4373299181461334},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.43363526463508606},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.4295840859413147},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.4253954291343689},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.36796998977661133},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.33994510769844055},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.31054937839508057},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2595621943473816},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.24737417697906494},{"id":"https://openalex.org/C161191863","wikidata":"https://www.wikidata.org/wiki/Q199655","display_name":"Library science","level":1,"score":0.19474872946739197},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.13613146543502808},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1002/asi.10120","is_oa":true,"landing_page_url":"https://doi.org/10.1002/asi.10120","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/asi.10120","source":{"id":"https://openalex.org/S80113298","display_name":"Journal of the American Society for Information Science and Technology","issn_l":"1532-2882","issn":["1532-2882","1532-2890"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American Society for Information Science and Technology","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1002/asi.10120","is_oa":true,"landing_page_url":"https://doi.org/10.1002/asi.10120","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/asi.10120","source":{"id":"https://openalex.org/S80113298","display_name":"Journal of the American Society for Information Science and Technology","issn_l":"1532-2882","issn":["1532-2882","1532-2890"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American Society for Information Science and Technology","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.7599999904632568,"display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2004733900.pdf","grobid_xml":"https://content.openalex.org/works/W2004733900.grobid-xml"},"referenced_works_count":53,"referenced_works":["https://openalex.org/W78933304","https://openalex.org/W109203924","https://openalex.org/W180758978","https://openalex.org/W197767044","https://openalex.org/W218830767","https://openalex.org/W236378078","https://openalex.org/W288482287","https://openalex.org/W309321474","https://openalex.org/W356909793","https://openalex.org/W581096133","https://openalex.org/W586518796","https://openalex.org/W587604147","https://openalex.org/W611218513","https://openalex.org/W613422397","https://openalex.org/W627510782","https://openalex.org/W1487047188","https://openalex.org/W1494050137","https://openalex.org/W1551699235","https://openalex.org/W1617454204","https://openalex.org/W1640554543","https://openalex.org/W1658018311","https://openalex.org/W1800561057","https://openalex.org/W1964729842","https://openalex.org/W1975333112","https://openalex.org/W1988061173","https://openalex.org/W1991722686","https://openalex.org/W2007492636","https://openalex.org/W2010845851","https://openalex.org/W2020539927","https://openalex.org/W2034211723","https://openalex.org/W2036912465","https://openalex.org/W2043481579","https://openalex.org/W2043652564","https://openalex.org/W2050419000","https://openalex.org/W2074062502","https://openalex.org/W2074195454","https://openalex.org/W2076845350","https://openalex.org/W2085874370","https://openalex.org/W2145903312","https://openalex.org/W2147050295","https://openalex.org/W2147264455","https://openalex.org/W2157619495","https://openalex.org/W2170082337","https://openalex.org/W2491954268","https://openalex.org/W3149689209","https://openalex.org/W4230339404","https://openalex.org/W4235608110","https://openalex.org/W4244824685","https://openalex.org/W4285719527","https://openalex.org/W4402869159","https://openalex.org/W6610454033","https://openalex.org/W6629506751","https://openalex.org/W6636879853"],"related_works":["https://openalex.org/W2259665829","https://openalex.org/W2065457896","https://openalex.org/W3173234801","https://openalex.org/W99102149","https://openalex.org/W2167984027","https://openalex.org/W3021302227","https://openalex.org/W10630519","https://openalex.org/W1919377569","https://openalex.org/W3144288563","https://openalex.org/W29666653"],"abstract_inverted_index":{"Abstract":[0],"We":[1],"report":[2],"findings":[3,74],"from":[4,75,173],"a":[5,76,81],"recent":[6],"study":[7,78],"of":[8,160,181],"how":[9,59,141],"public":[10,61,85,143,174],"libraries":[11],"are":[12],"using":[13,102,145],"on\u2010line":[14,103,122],"community":[15,147],"networks":[16,29],"to":[17,36],"facilitate":[18],"the":[19,60,125,142,151,158,166,179],"public's":[20],"information":[21,42,148],"seeking":[22],"and":[23,47,49,66,109,118,124,150,164,170,178],"use":[24],"in":[25,93],"everyday":[26],"situations.":[27],"These":[28],"have":[30],"been":[31],"lauded":[32],"for":[33,153,168],"their":[34],"potential":[35],"strengthen":[37],"physical":[38,171],"communities":[39,172],"through":[40,50],"increasing":[41],"flow":[43],"about":[44,58],"local":[45],"services":[46,65],"events,":[48],"facilitating":[51],"civic":[52],"interaction.":[53],"However,":[54],"little":[55],"is":[56,144],"known":[57],"uses":[62],"such":[63],"digital":[64],"what":[67],"barriers":[68,161],"they":[69],"encounter.":[70],"This":[71],"article":[72,137],"presents":[73],"2\u2010year":[77],"that":[79],"comprised":[80],"national":[82],"survey":[83],"with":[84,112,128],"library":[86,119],"staff,":[87],"followed":[88],"by":[89],"extensive":[90],"case":[91],"studies":[92],"three":[94],"states.":[95],"At":[96],"each":[97],"site,":[98],"data":[99],"were":[100,130],"collected":[101],"surveys,":[104],"field":[105],"observation,":[106],"in\u2010depth":[107],"interviews,":[108],"focus":[110],"groups":[111],"Internet":[113,152],"users,":[114],"human":[115],"service":[116],"providers,":[117],"staff.":[120],"The":[121],"surveys":[123],"follow\u2010up":[126],"interviews":[127],"respondents":[129],"based":[131],"on":[132],"sense\u2010making":[133],"theory.":[134],"In":[135],"our":[136],"we":[138],"discuss:":[139],"(1)":[140],"networked":[146],"systems":[149],"daily":[154],"problem":[155],"solving,":[156],"(2)":[157],"types":[159],"users":[162],"encounter,":[163],"(3)":[165],"benefits":[167],"individuals":[169],"library\u2013community":[175],"networking":[176],"initiatives":[177],"emergence":[180],"\u201cinformation":[182],"communities.\u201d":[183]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":3},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":4},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":17},{"year":2015,"cited_by_count":6},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":5},{"year":2012,"cited_by_count":4}],"updated_date":"2026-03-07T13:37:22.277990","created_date":"2025-10-10T00:00:00"}