{"id":"https://openalex.org/W1985962317","doi":"https://doi.org/10.1002/smr.4360060302","title":"An investigation into software maintenance\u2014Perception and practices","display_name":"An investigation into software maintenance\u2014Perception and practices","publication_year":1994,"publication_date":"1994-05-01","ids":{"openalex":"https://openalex.org/W1985962317","doi":"https://doi.org/10.1002/smr.4360060302","mag":"1985962317"},"language":"en","primary_location":{"id":"doi:10.1002/smr.4360060302","is_oa":false,"landing_page_url":"https://doi.org/10.1002/smr.4360060302","pdf_url":null,"source":{"id":"https://openalex.org/S4210205480","display_name":"Journal of Software Maintenance Research and Practice","issn_l":"1040-550X","issn":["1040-550X","1096-908X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Software Maintenance: Research and Practice","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5111662287","display_name":"Paul Layzell","orcid":null},"institutions":[{"id":"https://openalex.org/I28407311","display_name":"University of Manchester","ror":"https://ror.org/027m9bs27","country_code":"GB","type":"education","lineage":["https://openalex.org/I28407311"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Paul J. Layzell","raw_affiliation_strings":["Department of Computation, UMIST, PO Box 88, Manchester, M60 1QD, U.K","Department of Computation, UMIST, PO Box 88, Manchester M60 1QD, U.K"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computation, UMIST, PO Box 88, Manchester, M60 1QD, U.K","institution_ids":["https://openalex.org/I28407311"]},{"raw_affiliation_string":"Department of Computation, UMIST, PO Box 88, Manchester M60 1QD, U.K","institution_ids":["https://openalex.org/I28407311"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5110210833","display_name":"Linda A. Macaulay","orcid":null},"institutions":[{"id":"https://openalex.org/I28407311","display_name":"University of Manchester","ror":"https://ror.org/027m9bs27","country_code":"GB","type":"education","lineage":["https://openalex.org/I28407311"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Linda A. Macaulay","raw_affiliation_strings":["Department of Computation, UMIST, PO Box 88, Manchester, M60 1QD, U.K","Department of Computation, UMIST, PO Box 88, Manchester M60 1QD, U.K"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computation, UMIST, PO Box 88, Manchester, M60 1QD, U.K","institution_ids":["https://openalex.org/I28407311"]},{"raw_affiliation_string":"Department of Computation, UMIST, PO Box 88, Manchester M60 1QD, U.K","institution_ids":["https://openalex.org/I28407311"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I28407311"],"apc_list":null,"apc_paid":null,"fwci":3.6701,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.93553068,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"6","issue":"3","first_page":"105","last_page":"120"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9782000184059143,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9782000184059143,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9610000252723694,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9204999804496765,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/software-maintenance","display_name":"Software maintenance","score":0.6836270093917847},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.5475765466690063},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.5206253528594971},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.4986891746520996},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4388976991176605},{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.4230915904045105},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.40291327238082886},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.36919116973876953},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3627099394798279},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.34434160590171814},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.3312046527862549},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.19707009196281433},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.12406378984451294}],"concepts":[{"id":"https://openalex.org/C101317890","wikidata":"https://www.wikidata.org/wiki/Q940053","display_name":"Software maintenance","level":4,"score":0.6836270093917847},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.5475765466690063},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.5206253528594971},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.4986891746520996},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4388976991176605},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.4230915904045105},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.40291327238082886},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.36919116973876953},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3627099394798279},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.34434160590171814},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.3312046527862549},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.19707009196281433},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.12406378984451294},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1002/smr.4360060302","is_oa":false,"landing_page_url":"https://doi.org/10.1002/smr.4360060302","pdf_url":null,"source":{"id":"https://openalex.org/S4210205480","display_name":"Journal of Software Maintenance Research and Practice","issn_l":"1040-550X","issn":["1040-550X","1096-908X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Software Maintenance: Research and Practice","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.5400000214576721,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":6,"referenced_works":["https://openalex.org/W1808958929","https://openalex.org/W1970218026","https://openalex.org/W2033447371","https://openalex.org/W2107917710","https://openalex.org/W2121804448","https://openalex.org/W2148243083"],"related_works":["https://openalex.org/W2476117260","https://openalex.org/W2097951047","https://openalex.org/W11363933","https://openalex.org/W2770531922","https://openalex.org/W1845068655","https://openalex.org/W2534105126","https://openalex.org/W2187112547","https://openalex.org/W4321354308","https://openalex.org/W3118244000","https://openalex.org/W2007890167"],"abstract_inverted_index":{"Abstract":[0],"This":[1],"paper":[2,133],"presents":[3,134],"the":[4,11,23,30,53,63,88,135,138,140,152,155],"results":[5],"of":[6,44,55,62,110,146,151],"a":[7,37,102,117,144],"survey":[8],"conducted":[9],"on":[10],"perceptions":[12],"and":[13,51,77,85,99,115,129,143,158,165],"practices":[14],"in":[15,18,22,40,42,52],"software":[16,33,56,64,112,162],"maintenance":[17,34,57,65,113,130,163],"five":[19],"major":[20],"companies":[21],"United":[24],"Kingdom.":[25],"It":[26],"is":[27,35,74,82],"clear":[28],"from":[29,71],"study":[31,106],"that":[32],"undergoing":[36],"significant":[38],"transformation,":[39],"particular,":[41],"terms":[43],"its":[45,47,166],"image,":[46],"relationship":[48],"with":[49],"users":[50],"nature":[54],"tools":[58,114],"required.":[59],"The":[60,105,132],"image":[61],"task":[66],"appears":[67],"to":[68,79,87,96,137],"be":[69],"changing":[70],"one":[72,80],"which":[73,81,122],"dull,":[75],"passive":[76],"isolated":[78],"reactive,":[83],"responsive":[84],"vital":[86],"business.":[89],"Maintenance":[90],"departments":[91,98],"are":[92,100],"becoming":[93],"more":[94],"accountable":[95],"user":[97],"developing":[101],"market":[103],"orientation.":[104],"found":[107],"little":[108],"use":[109],"existing":[111],"identified":[116,160],"need":[118],"for":[119],"support":[120],"technology":[121],"will":[123],"facilitate":[124],"communication":[125],"between":[126],"users,":[127],"developers":[128],"staff.":[131],"background":[136],"investigation,":[139],"procedures":[141],"followed":[142],"summary":[145],"current":[147],"practice.":[148],"An":[149],"analysis":[150],"material":[153],"highlights":[154],"main":[156],"problems":[157],"trends":[159],"within":[161],"practice":[164],"implications":[167],"upon":[168],"organizational":[169],"structure.":[170]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-06-23T06:36:01.041984","created_date":"2025-10-10T00:00:00"}