{"id":"https://openalex.org/W2131930244","doi":"https://doi.org/10.1002/meet.14505001067","title":"The value of social search: Seeking collective personal experience in social Q&A","display_name":"The value of social search: Seeking collective personal experience in social Q&A","publication_year":2013,"publication_date":"2013-01-01","ids":{"openalex":"https://openalex.org/W2131930244","doi":"https://doi.org/10.1002/meet.14505001067","mag":"2131930244"},"language":"en","primary_location":{"id":"doi:10.1002/meet.14505001067","is_oa":true,"landing_page_url":"https://doi.org/10.1002/meet.14505001067","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/meet.14505001067","source":{"id":"https://openalex.org/S4306523999","display_name":"Proceedings of the American Society for Information Science and Technology","issn_l":"0044-7870","issn":["0044-7870","1550-8390","1936-1734"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the American Society for Information Science and Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/meet.14505001067","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5075032556","display_name":"Grace YoungJoo Jeon","orcid":"https://orcid.org/0000-0002-8360-4357"},"institutions":[{"id":"https://openalex.org/I159548981","display_name":"State Street (United States)","ror":"https://ror.org/0116zdb24","country_code":"US","type":"company","lineage":["https://openalex.org/I159548981"]},{"id":"https://openalex.org/I27837315","display_name":"University of Michigan","ror":"https://ror.org/00jmfr291","country_code":"US","type":"education","lineage":["https://openalex.org/I27837315"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Grace YoungJoo Jeon","raw_affiliation_strings":["School of Information, University of Michigan, 105 South State Street, Ann Arbor, MI 48109-1285","University of Michigan,Ann Arbor,MI"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Information, University of Michigan, 105 South State Street, Ann Arbor, MI 48109-1285","institution_ids":["https://openalex.org/I159548981","https://openalex.org/I27837315"]},{"raw_affiliation_string":"University of Michigan,Ann Arbor,MI","institution_ids":["https://openalex.org/I27837315"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5068853777","display_name":"Soo Young Rieh","orcid":"https://orcid.org/0000-0002-2978-692X"},"institutions":[{"id":"https://openalex.org/I159548981","display_name":"State Street (United States)","ror":"https://ror.org/0116zdb24","country_code":"US","type":"company","lineage":["https://openalex.org/I159548981"]},{"id":"https://openalex.org/I27837315","display_name":"University of Michigan","ror":"https://ror.org/00jmfr291","country_code":"US","type":"education","lineage":["https://openalex.org/I27837315"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Soo Young Rieh","raw_affiliation_strings":["School of Information, University of Michigan, 105 South State Street, Ann Arbor, MI 48109-1285","University of Michigan,Ann Arbor,MI"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Information, University of Michigan, 105 South State Street, Ann Arbor, MI 48109-1285","institution_ids":["https://openalex.org/I159548981","https://openalex.org/I27837315"]},{"raw_affiliation_string":"University of Michigan,Ann Arbor,MI","institution_ids":["https://openalex.org/I27837315"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5068853777","https://openalex.org/A5075032556"],"corresponding_institution_ids":["https://openalex.org/I159548981","https://openalex.org/I27837315"],"apc_list":null,"apc_paid":null,"fwci":5.485,"has_fulltext":true,"cited_by_count":25,"citation_normalized_percentile":{"value":0.96294096,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"50","issue":"1","first_page":"1","last_page":"10"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.9962999820709229,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9779999852180481,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.6097477078437805},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.558204710483551},{"id":"https://openalex.org/keywords/filter","display_name":"Filter (signal processing)","score":0.5115488767623901},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.5065656900405884},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4593738317489624},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.417402982711792},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.41416841745376587},{"id":"https://openalex.org/keywords/social-web","display_name":"Social web","score":0.41063234210014343},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.3704996109008789},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.36763274669647217},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.36084771156311035},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.23199918866157532},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.11472445726394653},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.10817670822143555},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.09599995613098145}],"concepts":[{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.6097477078437805},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.558204710483551},{"id":"https://openalex.org/C106131492","wikidata":"https://www.wikidata.org/wiki/Q3072260","display_name":"Filter (signal processing)","level":2,"score":0.5115488767623901},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5065656900405884},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4593738317489624},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.417402982711792},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.41416841745376587},{"id":"https://openalex.org/C503923677","wikidata":"https://www.wikidata.org/wiki/Q2724244","display_name":"Social web","level":3,"score":0.41063234210014343},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3704996109008789},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.36763274669647217},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.36084771156311035},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.23199918866157532},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.11472445726394653},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.10817670822143555},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.09599995613098145},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C31972630","wikidata":"https://www.wikidata.org/wiki/Q844240","display_name":"Computer vision","level":1,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1002/meet.14505001067","is_oa":true,"landing_page_url":"https://doi.org/10.1002/meet.14505001067","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/meet.14505001067","source":{"id":"https://openalex.org/S4306523999","display_name":"Proceedings of the American Society for Information Science and Technology","issn_l":"0044-7870","issn":["0044-7870","1550-8390","1936-1734"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the American Society for Information Science and Technology","raw_type":"journal-article"},{"id":"pmh:oai:deepblue.lib.umich.edu:2027.42/106937","is_oa":true,"landing_page_url":"http://hdl.handle.net/2027.42/106937>","pdf_url":"https://hdl.handle.net/2027.42/106937","source":{"id":"https://openalex.org/S4306400393","display_name":"Deep Blue (University of Michigan)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I27837315","host_organization_name":"University of Michigan","host_organization_lineage":["https://openalex.org/I27837315"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Article"},{"id":"pmh:oai:deepblue.lib.umich.edu:2027.42/106411","is_oa":false,"landing_page_url":"http://hdl.handle.net/2027.42/106411","pdf_url":null,"source":{"id":"https://openalex.org/S4306400393","display_name":"Deep Blue (University of Michigan)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I27837315","host_organization_name":"University of Michigan","host_organization_lineage":["https://openalex.org/I27837315"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":{"id":"doi:10.1002/meet.14505001067","is_oa":true,"landing_page_url":"https://doi.org/10.1002/meet.14505001067","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/meet.14505001067","source":{"id":"https://openalex.org/S4306523999","display_name":"Proceedings of the American Society for Information Science and Technology","issn_l":"0044-7870","issn":["0044-7870","1550-8390","1936-1734"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the American Society for Information Science and Technology","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2131930244.pdf","grobid_xml":"https://content.openalex.org/works/W2131930244.grobid-xml"},"referenced_works_count":34,"referenced_works":["https://openalex.org/W1510898630","https://openalex.org/W2008167421","https://openalex.org/W2026520574","https://openalex.org/W2032599523","https://openalex.org/W2036127744","https://openalex.org/W2036640644","https://openalex.org/W2049988227","https://openalex.org/W2062628331","https://openalex.org/W2069228141","https://openalex.org/W2072184292","https://openalex.org/W2081642942","https://openalex.org/W2093557879","https://openalex.org/W2099045812","https://openalex.org/W2099769844","https://openalex.org/W2102154902","https://openalex.org/W2108218309","https://openalex.org/W2110515791","https://openalex.org/W2118557062","https://openalex.org/W2121861737","https://openalex.org/W2121916295","https://openalex.org/W2122750657","https://openalex.org/W2125625698","https://openalex.org/W2126104150","https://openalex.org/W2128402656","https://openalex.org/W2129251351","https://openalex.org/W2131238656","https://openalex.org/W2134344734","https://openalex.org/W2135555017","https://openalex.org/W2149206855","https://openalex.org/W2157025439","https://openalex.org/W2215511344","https://openalex.org/W2234786245","https://openalex.org/W3166153192","https://openalex.org/W7042815489"],"related_works":["https://openalex.org/W2149537132","https://openalex.org/W1670566515","https://openalex.org/W641279757","https://openalex.org/W370975646","https://openalex.org/W596972243","https://openalex.org/W4242022592","https://openalex.org/W2018871932","https://openalex.org/W69751022","https://openalex.org/W2276164892","https://openalex.org/W2182663001"],"abstract_inverted_index":{"Abstract":[0],"In":[1],"this":[2],"paper,":[3],"we":[4,25],"examine":[5],"the":[6,55,61,139,151,157],"value":[7,83],"of":[8,41,141,153,169],"social":[9,17,33,71,88,147,154,170],"question\u2010answering":[10],"(Q&A)":[11],"services":[12],"as":[13],"a":[14,21,32,39,70,146],"platform":[15],"for":[16,38,165],"search.":[18],"We":[19],"present":[20],"quasi\u2010field":[22],"study":[23,28,136],"where":[24,97],"instructed":[26],"20":[27],"participants":[29,67,119],"to":[30,60,69,121,129,138],"use":[31],"Q&A":[34,148],"service,":[35],"Yahoo!":[36,51],"Answers,":[37],"period":[40],"one":[42],"week,":[43],"and":[44,81,105,111,167],"interviewed":[45],"them":[46],"about":[47],"their":[48,124],"experience":[49],"with":[50,113],"Answers":[52],"based":[53],"on":[54],"questions":[56,125],"(N=99)":[57],"they":[58,75,98],"posted":[59],"site.":[62],"The":[63,161],"results":[64,162],"indicate":[65],"that":[66,118,123],"turned":[68],"search":[72,89,93,155,171],"system":[73],"when":[74],"needed":[76],"firsthand":[77],"information,":[78,102,107,110],"diverse":[79],"perspectives,":[80],"others'":[82],"judgments.":[84],"Participants":[85],"also":[86,133],"preferred":[87],"systems":[90],"over":[91],"web":[92],"engines":[94],"in":[95],"situations":[96],"could":[99],"obtain":[100],"tailored":[101],"access":[103],"original":[104],"non\u2010popular":[106],"filter":[108],"out":[109],"interact":[112],"real":[114],"people.":[115],"Various":[116],"strategies":[117],"employed":[120],"ensure":[122],"would":[126],"be":[127,130],"likely":[128],"answered":[131],"were":[132],"identified.":[134],"This":[135],"contributes":[137],"field":[140],"information":[142,158],"science":[143],"by":[144],"investigating":[145],"service":[149],"using":[150],"framework":[152],"from":[156],"seeker's":[159],"perspective.":[160],"have":[163],"implications":[164],"developers":[166],"designers":[168],"systems.":[172]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":4},{"year":2012,"cited_by_count":2}],"updated_date":"2026-07-22T07:51:19.307946","created_date":"2025-10-10T00:00:00"}