{"id":"https://openalex.org/W2086413835","doi":"https://doi.org/10.1002/meet.14504901175","title":"Understanding patient\u2010provider communication entered via a patient portal system","display_name":"Understanding patient\u2010provider communication entered via a patient portal system","publication_year":2012,"publication_date":"2012-01-01","ids":{"openalex":"https://openalex.org/W2086413835","doi":"https://doi.org/10.1002/meet.14504901175","mag":"2086413835"},"language":"en","primary_location":{"id":"doi:10.1002/meet.14504901175","is_oa":false,"landing_page_url":"https://doi.org/10.1002/meet.14504901175","pdf_url":null,"source":{"id":"https://openalex.org/S4306523999","display_name":"Proceedings of the American Society for Information Science and Technology","issn_l":"1550-8390","issn":["1550-8390","1936-1734"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the American Society for Information Science and Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5102372661","display_name":"Si Sun","orcid":null},"institutions":[{"id":"https://openalex.org/I102322142","display_name":"Rutgers, The State University of New Jersey","ror":"https://ror.org/05vt9qd57","country_code":"US","type":"education","lineage":["https://openalex.org/I102322142"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Si Sun","raw_affiliation_strings":["School of Communication and Information Rutgers, The State University of New Jersey, 4 Huntington St., New Brunswick, NJ 08901","School of Communication & Information Rutgers The State University of New Jersey 4 Huntington St New Brunswick NJ 08901"],"affiliations":[{"raw_affiliation_string":"School of Communication and Information Rutgers, The State University of New Jersey, 4 Huntington St., New Brunswick, NJ 08901","institution_ids":["https://openalex.org/I102322142"]},{"raw_affiliation_string":"School of Communication & Information Rutgers The State University of New Jersey 4 Huntington St New Brunswick NJ 08901","institution_ids":["https://openalex.org/I102322142"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5031324289","display_name":"Xiaomu Zhou","orcid":"https://orcid.org/0009-0005-3349-6633"},"institutions":[{"id":"https://openalex.org/I102322142","display_name":"Rutgers, The State University of New Jersey","ror":"https://ror.org/05vt9qd57","country_code":"US","type":"education","lineage":["https://openalex.org/I102322142"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Xiaomu Zhou","raw_affiliation_strings":["School of Communication and Information Rutgers, The State University of New Jersey, 4 Huntington St., New Brunswick, NJ 08901","School of Communication & Information Rutgers The State University of New Jersey 4 Huntington St New Brunswick NJ 08901"],"affiliations":[{"raw_affiliation_string":"School of Communication and Information Rutgers, The State University of New Jersey, 4 Huntington St., New Brunswick, NJ 08901","institution_ids":["https://openalex.org/I102322142"]},{"raw_affiliation_string":"School of Communication & Information Rutgers The State University of New Jersey 4 Huntington St New Brunswick NJ 08901","institution_ids":["https://openalex.org/I102322142"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5070908224","display_name":"Joshua C. Denny","orcid":"https://orcid.org/0000-0002-3049-7332"},"institutions":[{"id":"https://openalex.org/I200719446","display_name":"Vanderbilt University","ror":"https://ror.org/02vm5rt34","country_code":"US","type":"education","lineage":["https://openalex.org/I200719446"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Joshua C. Denny","raw_affiliation_strings":["Department of Biomedical Informatics, School of Medicine, Vanderbilt University, 2209 Garland Avenue, Nashville 37205","Department of Biomedical Informatics School of Medicine, Vanderbilt University, 2209 Garland Avenue, Nashville 37205"],"affiliations":[{"raw_affiliation_string":"Department of Biomedical Informatics, School of Medicine, Vanderbilt University, 2209 Garland Avenue, Nashville 37205","institution_ids":["https://openalex.org/I200719446"]},{"raw_affiliation_string":"Department of Biomedical Informatics School of Medicine, Vanderbilt University, 2209 Garland Avenue, Nashville 37205","institution_ids":["https://openalex.org/I200719446"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007747729","display_name":"Trent S. Rosenbloom","orcid":null},"institutions":[{"id":"https://openalex.org/I200719446","display_name":"Vanderbilt University","ror":"https://ror.org/02vm5rt34","country_code":"US","type":"education","lineage":["https://openalex.org/I200719446"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Trent Rosenbloom","raw_affiliation_strings":["Department of Biomedical Informatics, School of Medicine, Vanderbilt University, 2209 Garland Avenue, Nashville 37205","Department of Biomedical Informatics School of Medicine, Vanderbilt University, 2209 Garland Avenue, Nashville 37205"],"affiliations":[{"raw_affiliation_string":"Department of Biomedical Informatics, School of Medicine, Vanderbilt University, 2209 Garland Avenue, Nashville 37205","institution_ids":["https://openalex.org/I200719446"]},{"raw_affiliation_string":"Department of Biomedical Informatics School of Medicine, Vanderbilt University, 2209 Garland Avenue, Nashville 37205","institution_ids":["https://openalex.org/I200719446"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5084072550","display_name":"Hua Xu","orcid":"https://orcid.org/0000-0002-5274-4672"},"institutions":[{"id":"https://openalex.org/I200719446","display_name":"Vanderbilt University","ror":"https://ror.org/02vm5rt34","country_code":"US","type":"education","lineage":["https://openalex.org/I200719446"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Hua Xu","raw_affiliation_strings":["Department of Biomedical Informatics, School of Medicine, Vanderbilt University, 2209 Garland Avenue, Nashville 37205","Department of Biomedical Informatics School of Medicine, Vanderbilt University, 2209 Garland Avenue, Nashville 37205"],"affiliations":[{"raw_affiliation_string":"Department of Biomedical Informatics, School of Medicine, Vanderbilt University, 2209 Garland Avenue, Nashville 37205","institution_ids":["https://openalex.org/I200719446"]},{"raw_affiliation_string":"Department of Biomedical Informatics School of Medicine, Vanderbilt University, 2209 Garland Avenue, Nashville 37205","institution_ids":["https://openalex.org/I200719446"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5007747729","https://openalex.org/A5031324289","https://openalex.org/A5070908224","https://openalex.org/A5084072550","https://openalex.org/A5102372661"],"corresponding_institution_ids":["https://openalex.org/I102322142","https://openalex.org/I200719446"],"apc_list":null,"apc_paid":null,"fwci":2.2452,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.902169,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"49","issue":"1","first_page":"1","last_page":"4"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.9916999936103821,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.9916999936103821,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12918","display_name":"Healthcare Systems and Technology","score":0.9620000123977661,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9315000176429749,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/patient-portal","display_name":"Patient portal","score":0.9462563395500183},{"id":"https://openalex.org/keywords/psychosocial","display_name":"Psychosocial","score":0.6577898263931274},{"id":"https://openalex.org/keywords/internet-portal","display_name":"Internet portal","score":0.4604308009147644},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.44778144359588623},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3562721014022827},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.24046283960342407},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.20201778411865234},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.18408384919166565},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.10803282260894775},{"id":"https://openalex.org/keywords/psychiatry","display_name":"Psychiatry","score":0.07745087146759033}],"concepts":[{"id":"https://openalex.org/C2776153502","wikidata":"https://www.wikidata.org/wiki/Q7144994","display_name":"Patient portal","level":3,"score":0.9462563395500183},{"id":"https://openalex.org/C150966472","wikidata":"https://www.wikidata.org/wiki/Q3410145","display_name":"Psychosocial","level":2,"score":0.6577898263931274},{"id":"https://openalex.org/C3019770801","wikidata":"https://www.wikidata.org/wiki/Q186165","display_name":"Internet portal","level":3,"score":0.4604308009147644},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.44778144359588623},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3562721014022827},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.24046283960342407},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.20201778411865234},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.18408384919166565},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.10803282260894775},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.07745087146759033},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1002/meet.14504901175","is_oa":false,"landing_page_url":"https://doi.org/10.1002/meet.14504901175","pdf_url":null,"source":{"id":"https://openalex.org/S4306523999","display_name":"Proceedings of the American Society for Information Science and Technology","issn_l":"1550-8390","issn":["1550-8390","1936-1734"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the American Society for Information Science and Technology","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.6399999856948853,"display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":14,"referenced_works":["https://openalex.org/W409344806","https://openalex.org/W1836470756","https://openalex.org/W1978339457","https://openalex.org/W1992284849","https://openalex.org/W2051080264","https://openalex.org/W2056454099","https://openalex.org/W2061779066","https://openalex.org/W2061809273","https://openalex.org/W2099098279","https://openalex.org/W2135640763","https://openalex.org/W2139520047","https://openalex.org/W2154168106","https://openalex.org/W4234767453","https://openalex.org/W4300189299"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2992797656","https://openalex.org/W2171550753","https://openalex.org/W4309347637","https://openalex.org/W2931797021","https://openalex.org/W3186683056","https://openalex.org/W2126835278","https://openalex.org/W4249710449","https://openalex.org/W40691774","https://openalex.org/W2463533933"],"abstract_inverted_index":{"Abstract":[0],"Our":[1,15],"study":[2,16,102],"examines":[3],"patient\u2010provider":[4],"communication":[5,91,98,123],"via":[6],"a":[7,11,58],"patient":[8,37,44,51,85,116],"portal":[9,38,52,86],"in":[10,66,124],"large":[12],"medical":[13],"center.":[14],"is":[17,106],"based":[18],"on":[19],"1172":[20],"interactions":[21],"made":[22],"among":[23,46],"stakeholders":[24],"concerning":[25],"100":[26],"patients":[27,68],"who":[28],"are":[29],"randomly":[30],"selected":[31],"from":[32],"the":[33,40,50,84,96,113,119],"2009":[34],"MyHealthAtVanderbilt.com":[35],"(a":[36],"at":[39],"Vanderbilt":[41],"Medical":[42],"Center)":[43],"pool;":[45],"which,":[47],"35":[48],"use":[49,114],"for":[53,100],"messages.":[54],"The":[55],"findings":[56],"show":[57],"wide":[59],"range":[60],"of":[61,115,122],"topics":[62],"discussed":[63],"and":[64,70,78,118],"ways":[65],"which":[67],"provide":[69],"seek":[71],"information":[72],"as":[73,75],"well":[74],"express":[76],"psychosocial":[77],"emotional":[79],"needs.":[80],"In":[81],"addition,":[82],"while":[83],"has":[87],"advantages":[88],"over":[89],"traditional":[90],"technologies,":[92],"it":[93],"was":[94],"not":[95],"primary":[97],"media":[99],"our":[101],"sample.":[103],"More":[104],"research":[105],"needed":[107],"to":[108,112],"better":[109],"elucidate":[110],"barriers":[111],"portals":[117],"optimal":[120],"methods":[121],"differing":[125],"contexts.":[126]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":3}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
