{"id":"https://openalex.org/W2154920863","doi":"https://doi.org/10.1002/meet.14504901078","title":"Crossing the divide: Putting information seeking research and theory into computer science practice to make information search systems and services more effective for the user","display_name":"Crossing the divide: Putting information seeking research and theory into computer science practice to make information search systems and services more effective for the user","publication_year":2012,"publication_date":"2012-01-01","ids":{"openalex":"https://openalex.org/W2154920863","doi":"https://doi.org/10.1002/meet.14504901078","mag":"2154920863"},"language":"en","primary_location":{"id":"doi:10.1002/meet.14504901078","is_oa":true,"landing_page_url":"https://doi.org/10.1002/meet.14504901078","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/meet.14504901078","source":{"id":"https://openalex.org/S4306523999","display_name":"Proceedings of the American Society for Information Science and Technology","issn_l":"1550-8390","issn":["1550-8390","1936-1734"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the American Society for Information Science and Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/meet.14504901078","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5018863632","display_name":"Carol Collier Kuhlthau","orcid":null},"institutions":[{"id":"https://openalex.org/I102322142","display_name":"Rutgers, The State University of New Jersey","ror":"https://ror.org/05vt9qd57","country_code":"US","type":"education","lineage":["https://openalex.org/I102322142"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Carol C. Kuhlthau","raw_affiliation_strings":["School of Communication and Information, Rutgers University, 4 Huntington Street, New Brunswick, NJ 08901\u20131071, USA"],"affiliations":[{"raw_affiliation_string":"School of Communication and Information, Rutgers University, 4 Huntington Street, New Brunswick, NJ 08901\u20131071, USA","institution_ids":["https://openalex.org/I102322142"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028633633","display_name":"Donald O. Case","orcid":"https://orcid.org/0000-0001-5137-5804"},"institutions":[{"id":"https://openalex.org/I143302722","display_name":"University of Kentucky","ror":"https://ror.org/02k3smh20","country_code":"US","type":"education","lineage":["https://openalex.org/I143302722"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Donald O. Case","raw_affiliation_strings":["School of Library and Information Science, 341 Little Fine Arts Library, University of Kentucky, Lexington, Kentucky 40506\u20130224, USA"],"affiliations":[{"raw_affiliation_string":"School of Library and Information Science, 341 Little Fine Arts Library, University of Kentucky, Lexington, Kentucky 40506\u20130224, USA","institution_ids":["https://openalex.org/I143302722"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5051689104","display_name":"Brenda Dervin","orcid":null},"institutions":[{"id":"https://openalex.org/I52357470","display_name":"The Ohio State University","ror":"https://ror.org/00rs6vg23","country_code":"US","type":"education","lineage":["https://openalex.org/I52357470"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Brenda Dervin","raw_affiliation_strings":["School of Communication, The Ohio State University, 3020 Derby Hall, 154 North Oval Mall, Columbus, OH 43210\u20131339, USA"],"affiliations":[{"raw_affiliation_string":"School of Communication, The Ohio State University, 3020 Derby Hall, 154 North Oval Mall, Columbus, OH 43210\u20131339, USA","institution_ids":["https://openalex.org/I52357470"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046418008","display_name":"Marcia J. Bates","orcid":"https://orcid.org/0000-0003-1761-2217"},"institutions":[{"id":"https://openalex.org/I161318765","display_name":"University of California, Los Angeles","ror":"https://ror.org/046rm7j60","country_code":"US","type":"education","lineage":["https://openalex.org/I161318765"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Marcia J. Bates","raw_affiliation_strings":["Department of Information Studies, Graduate School of Education and Information, Studies, 230 GSE&IS Building, University of California, Los Angeles, 405 Hilgard Avenue, Los Angeles, CA 90095\u20131520, USA"],"affiliations":[{"raw_affiliation_string":"Department of Information Studies, Graduate School of Education and Information, Studies, 230 GSE&IS Building, University of California, Los Angeles, 405 Hilgard Avenue, Los Angeles, CA 90095\u20131520, USA","institution_ids":["https://openalex.org/I161318765"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5108665879","display_name":"Charles Cole","orcid":null},"institutions":[{"id":"https://openalex.org/I5023651","display_name":"McGill University","ror":"https://ror.org/01pxwe438","country_code":"CA","type":"education","lineage":["https://openalex.org/I5023651"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Charles Cole","raw_affiliation_strings":["School of Information Studies, McGill University, 3661 Peel Street, Montreal, Qc H3A 1X1, Canada"],"affiliations":[{"raw_affiliation_string":"School of Information Studies, McGill University, 3661 Peel Street, Montreal, Qc H3A 1X1, Canada","institution_ids":["https://openalex.org/I5023651"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101998237","display_name":"Karen Fisher","orcid":"https://orcid.org/0000-0001-7715-0670"},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Karen E. Fisher","raw_affiliation_strings":["Information School, University of Washington, Mary Gates Hall 330Q, Seattle, WA 98195\u20132840, USA"],"affiliations":[{"raw_affiliation_string":"Information School, University of Washington, Mary Gates Hall 330Q, Seattle, WA 98195\u20132840, USA","institution_ids":["https://openalex.org/I201448701"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5018863632","https://openalex.org/A5028633633","https://openalex.org/A5046418008","https://openalex.org/A5051689104","https://openalex.org/A5101998237","https://openalex.org/A5108665879"],"corresponding_institution_ids":["https://openalex.org/I102322142","https://openalex.org/I143302722","https://openalex.org/I161318765","https://openalex.org/I201448701","https://openalex.org/I5023651","https://openalex.org/I52357470"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.26071103,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":"49","issue":"1","first_page":"1","last_page":"4"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9912999868392944,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9912999868392944,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10286","display_name":"Information Retrieval and Search Behavior","score":0.9909999966621399,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9890000224113464,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/information-seeking","display_name":"Information seeking","score":0.6983453035354614},{"id":"https://openalex.org/keywords/operationalization","display_name":"Operationalization","score":0.6464294195175171},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6393240690231323},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.6337443590164185},{"id":"https://openalex.org/keywords/information-behavior","display_name":"Information behavior","score":0.5860821604728699},{"id":"https://openalex.org/keywords/dilemma","display_name":"Dilemma","score":0.5508631467819214},{"id":"https://openalex.org/keywords/information-science","display_name":"Information science","score":0.5103763937950134},{"id":"https://openalex.org/keywords/personal-information-management","display_name":"Personal information management","score":0.5092977285385132},{"id":"https://openalex.org/keywords/information-architecture","display_name":"Information architecture","score":0.4752901792526245},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4704740643501282},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.45045924186706543},{"id":"https://openalex.org/keywords/group-information-management","display_name":"Group information management","score":0.4471889138221741},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.44623619318008423},{"id":"https://openalex.org/keywords/information-seeking-behavior","display_name":"Information seeking behavior","score":0.43055859208106995},{"id":"https://openalex.org/keywords/moderation","display_name":"Moderation","score":0.42294424772262573},{"id":"https://openalex.org/keywords/user-research","display_name":"User Research","score":0.42097824811935425},{"id":"https://openalex.org/keywords/information-needs","display_name":"Information needs","score":0.4171866178512573},{"id":"https://openalex.org/keywords/management-information-systems","display_name":"Management information systems","score":0.3976293206214905},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.30049294233322144},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.2012418806552887},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.19646459817886353},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.13034972548484802}],"concepts":[{"id":"https://openalex.org/C2776636917","wikidata":"https://www.wikidata.org/wiki/Q3772297","display_name":"Information seeking","level":2,"score":0.6983453035354614},{"id":"https://openalex.org/C9354725","wikidata":"https://www.wikidata.org/wiki/Q286017","display_name":"Operationalization","level":2,"score":0.6464294195175171},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6393240690231323},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.6337443590164185},{"id":"https://openalex.org/C2776933542","wikidata":"https://www.wikidata.org/wiki/Q18418842","display_name":"Information behavior","level":2,"score":0.5860821604728699},{"id":"https://openalex.org/C2778496695","wikidata":"https://www.wikidata.org/wiki/Q254128","display_name":"Dilemma","level":2,"score":0.5508631467819214},{"id":"https://openalex.org/C95831776","wikidata":"https://www.wikidata.org/wiki/Q16387","display_name":"Information science","level":2,"score":0.5103763937950134},{"id":"https://openalex.org/C194695470","wikidata":"https://www.wikidata.org/wiki/Q1081067","display_name":"Personal information management","level":4,"score":0.5092977285385132},{"id":"https://openalex.org/C133077976","wikidata":"https://www.wikidata.org/wiki/Q845921","display_name":"Information architecture","level":4,"score":0.4752901792526245},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4704740643501282},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.45045924186706543},{"id":"https://openalex.org/C124103261","wikidata":"https://www.wikidata.org/wiki/Q5611237","display_name":"Group information management","level":5,"score":0.4471889138221741},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.44623619318008423},{"id":"https://openalex.org/C2779024087","wikidata":"https://www.wikidata.org/wiki/Q18418842","display_name":"Information seeking behavior","level":3,"score":0.43055859208106995},{"id":"https://openalex.org/C93225998","wikidata":"https://www.wikidata.org/wiki/Q1941972","display_name":"Moderation","level":2,"score":0.42294424772262573},{"id":"https://openalex.org/C2777397297","wikidata":"https://www.wikidata.org/wiki/Q17118423","display_name":"User Research","level":3,"score":0.42097824811935425},{"id":"https://openalex.org/C78999398","wikidata":"https://www.wikidata.org/wiki/Q2899888","display_name":"Information needs","level":2,"score":0.4171866178512573},{"id":"https://openalex.org/C29848774","wikidata":"https://www.wikidata.org/wiki/Q61905","display_name":"Management information systems","level":3,"score":0.3976293206214905},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.30049294233322144},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.2012418806552887},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.19646459817886353},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.13034972548484802},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C161191863","wikidata":"https://www.wikidata.org/wiki/Q199655","display_name":"Library science","level":1,"score":0.0},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1002/meet.14504901078","is_oa":true,"landing_page_url":"https://doi.org/10.1002/meet.14504901078","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/meet.14504901078","source":{"id":"https://openalex.org/S4306523999","display_name":"Proceedings of the American Society for Information Science and Technology","issn_l":"1550-8390","issn":["1550-8390","1936-1734"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the American Society for Information Science and Technology","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1002/meet.14504901078","is_oa":true,"landing_page_url":"https://doi.org/10.1002/meet.14504901078","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/meet.14504901078","source":{"id":"https://openalex.org/S4306523999","display_name":"Proceedings of the American Society for Information Science and Technology","issn_l":"1550-8390","issn":["1550-8390","1936-1734"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the American Society for Information Science and Technology","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4","score":0.75}],"awards":[],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"},{"id":"https://openalex.org/F4320306137","display_name":"Bill and Melinda Gates Foundation","ror":"https://ror.org/0456r8d26"},{"id":"https://openalex.org/F4320306145","display_name":"United Way","ror":"https://ror.org/02ccnn750"},{"id":"https://openalex.org/F4320308943","display_name":"Microsoft Research","ror":"https://ror.org/00d0nc645"},{"id":"https://openalex.org/F4320310094","display_name":"University of Washington","ror":"https://ror.org/00cvxb145"},{"id":"https://openalex.org/F4320334617","display_name":"Social Sciences and Humanities Research Council of Canada","ror":"https://ror.org/04j5jqy92"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2154920863.pdf","grobid_xml":"https://content.openalex.org/works/W2154920863.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2090915099","https://openalex.org/W167671094","https://openalex.org/W24770963","https://openalex.org/W2190580332","https://openalex.org/W3112245504","https://openalex.org/W4255493826","https://openalex.org/W4389218495","https://openalex.org/W2129282382","https://openalex.org/W1513175210","https://openalex.org/W2154920863"],"abstract_inverted_index":{"Abstract":[0],"With":[1],"Carol":[2],"Kuhlthau":[3],"as":[4],"moderator,":[5],"we":[6],"propose":[7,121],"a":[8,84],"panel":[9],"of":[10,69],"six":[11],"information":[12,25,32,40,44,49,75,86,91,107],"behavior":[13],"researchers":[14],"with":[15,61,83],"diverse":[16],"views":[17,123],"on":[18,124],"operationalizing":[19],"findings":[20],"and":[21,35,39,51,99,111,125],"theoretical":[22],"positions":[23],"in":[24,31,54,73,80],"behavior/information":[26,108],"seeking":[27,76,109],"research":[28,77,110],"for":[29,36,42,58,96],"application":[30],"system":[33,92],"design":[34,116],"re\u2010envisioning":[37],"library":[38,94],"services":[41],"technological":[43,52],"environments.":[45],"Whereas":[46],"computer\u2010science":[47],"designed":[48,57],"systems":[50],"environments":[53],"libraries":[55],"are":[56],"the":[59,67,70,81,117],"user":[60,82],"an":[62,90],"answer":[63,71],"or":[64,93],"at":[65],"least":[66],"form":[68],"firmly":[72],"mind,":[74],"is":[78,103],"interested":[79],"complex":[85],"need":[87],"who":[88,115],"utilizes":[89],"service":[95],"knowledge":[97],"construction":[98],"sense\u2010making.":[100],"The":[101,119],"dilemma":[102],"how":[104],"to":[105,113],"communicate":[106],"objectives":[112],"those":[114],"systems.":[118],"panelists":[120],"different":[122],"solutions.":[126]},"counts_by_year":[{"year":2018,"cited_by_count":1}],"updated_date":"2026-04-21T08:09:41.155169","created_date":"2025-10-10T00:00:00"}
