{"id":"https://openalex.org/W2088374243","doi":"https://doi.org/10.1002/meet.1450440341","title":"The power of dots: Using nonverbal compensators in chat reference","display_name":"The power of dots: Using nonverbal compensators in chat reference","publication_year":2007,"publication_date":"2007-01-01","ids":{"openalex":"https://openalex.org/W2088374243","doi":"https://doi.org/10.1002/meet.1450440341","mag":"2088374243"},"language":"en","primary_location":{"id":"doi:10.1002/meet.1450440341","is_oa":true,"landing_page_url":"https://doi.org/10.1002/meet.1450440341","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/meet.1450440341","source":{"id":"https://openalex.org/S4306523999","display_name":"Proceedings of the American Society for Information Science and Technology","issn_l":"1550-8390","issn":["1550-8390","1936-1734"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the American Society for Information Science and Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/meet.1450440341","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5058034534","display_name":"Jack M. Maness","orcid":"https://orcid.org/0000-0003-4298-7766"},"institutions":[{"id":"https://openalex.org/I188538660","display_name":"University of Colorado Boulder","ror":"https://ror.org/02ttsq026","country_code":"US","type":"education","lineage":["https://openalex.org/I188538660"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Jack M. Maness","raw_affiliation_strings":["University Libraries, University of Colorado at Boulder, 184 UCB 1720 Pleasant St., Boulder, CO 80309 303-492-4545"],"affiliations":[{"raw_affiliation_string":"University Libraries, University of Colorado at Boulder, 184 UCB 1720 Pleasant St., Boulder, CO 80309 303-492-4545","institution_ids":["https://openalex.org/I188538660"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5058034534"],"corresponding_institution_ids":["https://openalex.org/I188538660"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.2572314,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"44","issue":"1","first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9954000115394592,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9954000115394592,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10712","display_name":"Library Science and Information Literacy","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12863","display_name":"Web and Library Services","score":0.9940000176429749,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/nonverbal-communication","display_name":"Nonverbal communication","score":0.8136576414108276},{"id":"https://openalex.org/keywords/punctuation","display_name":"Punctuation","score":0.6808404922485352},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5831750631332397},{"id":"https://openalex.org/keywords/inclusion","display_name":"Inclusion (mineral)","score":0.5504334568977356},{"id":"https://openalex.org/keywords/power","display_name":"Power (physics)","score":0.5017251968383789},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.31700098514556885},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.31384575366973877},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.22917601466178894},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.13933902978897095}],"concepts":[{"id":"https://openalex.org/C145633318","wikidata":"https://www.wikidata.org/wiki/Q207125","display_name":"Nonverbal communication","level":2,"score":0.8136576414108276},{"id":"https://openalex.org/C540372491","wikidata":"https://www.wikidata.org/wiki/Q82622","display_name":"Punctuation","level":2,"score":0.6808404922485352},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5831750631332397},{"id":"https://openalex.org/C109359841","wikidata":"https://www.wikidata.org/wiki/Q728944","display_name":"Inclusion (mineral)","level":2,"score":0.5504334568977356},{"id":"https://openalex.org/C163258240","wikidata":"https://www.wikidata.org/wiki/Q25342","display_name":"Power (physics)","level":2,"score":0.5017251968383789},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.31700098514556885},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.31384575366973877},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.22917601466178894},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.13933902978897095},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1002/meet.1450440341","is_oa":true,"landing_page_url":"https://doi.org/10.1002/meet.1450440341","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/meet.1450440341","source":{"id":"https://openalex.org/S4306523999","display_name":"Proceedings of the American Society for Information Science and Technology","issn_l":"1550-8390","issn":["1550-8390","1936-1734"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the American Society for Information Science and Technology","raw_type":"journal-article"},{"id":"pmh:oai:digitalcommons.du.edu:libraries_facpub-1123","is_oa":false,"landing_page_url":"https://digitalcommons.du.edu/libraries_facpub/120","pdf_url":null,"source":{"id":"https://openalex.org/S4377196520","display_name":"Digital Commons - DU (University of Denver)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I131651094","host_organization_name":"University of Denver","host_organization_lineage":["https://openalex.org/I131651094"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"University Libraries: Faculty Scholarship","raw_type":"text"}],"best_oa_location":{"id":"doi:10.1002/meet.1450440341","is_oa":true,"landing_page_url":"https://doi.org/10.1002/meet.1450440341","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/meet.1450440341","source":{"id":"https://openalex.org/S4306523999","display_name":"Proceedings of the American Society for Information Science and Technology","issn_l":"1550-8390","issn":["1550-8390","1936-1734"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the American Society for Information Science and Technology","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.550000011920929,"display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2088374243.pdf","grobid_xml":"https://content.openalex.org/works/W2088374243.grobid-xml"},"referenced_works_count":4,"referenced_works":["https://openalex.org/W170707005","https://openalex.org/W1964508979","https://openalex.org/W1996931710","https://openalex.org/W3198415836"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2936002343","https://openalex.org/W2188883480","https://openalex.org/W1592364192","https://openalex.org/W656840002","https://openalex.org/W1605117403","https://openalex.org/W2381416480","https://openalex.org/W2380599343","https://openalex.org/W2181793145","https://openalex.org/W3163320880"],"abstract_inverted_index":{"Abstract":[0],"This":[1],"paper":[2],"analyzes":[3],"the":[4,20,38,41,45,53,68,71,84,93,122],"use":[5,48,72,114],"of":[6,22,49,55,73,82,99,109,115,124],"nonverbal":[7],"compensators":[8,51,117],"in":[9,34,92,127],"librarians'":[10,46],"chat":[11,110],"reference":[12,39,111,129],"conversations":[13,23],"with":[14,24,67],"college":[15],"and":[16,32,75,90,107,121],"university":[17],"students.":[18],"Comparing":[19],"transcripts":[21],"students":[25],"who":[26],"rated":[27],"librarians":[28],"as":[29],"\u201cvery":[30],"helpful\u201d":[31],"\u201cunhelpful\u201d":[33],"a":[35],"survey":[36],"following":[37],"interaction,":[40],"data":[42],"shows":[43],"that":[44],"frequent":[47],"certain":[50],"for":[52,105,118],"purpose":[54,85],"engaging,":[56],"empathizing,":[57],"or":[58],"expressing":[59],"continued":[60],"thought":[61,89],"is":[62,97],"correlated":[63],"to":[64,77,87],"student":[65],"satisfaction":[66,101],"librarian.":[69],"Specifically,":[70],"ellipses":[74],"dashes":[76],"supplant":[78],"more":[79],"traditional":[80],"forms":[81],"punctuation,":[83],"being":[86],"convey":[88],"interest":[91],"patron's":[94],"information":[95],"need,":[96],"predictive":[98],"positive":[100],"levels.":[102],"The":[103],"implications":[104],"practitioners":[106],"instructors":[108],"include":[112],"purposeful":[113],"such":[116],"specific":[119],"purposes":[120],"inclusion":[123],"computer\u2010mediated\u2010communication":[125],"(CMC)":[126],"contemporary":[128],"education.":[130]},"counts_by_year":[{"year":2014,"cited_by_count":1}],"updated_date":"2026-03-20T23:20:44.827607","created_date":"2025-10-10T00:00:00"}