{"id":"https://openalex.org/W2029473172","doi":"https://doi.org/10.1002/(sici)1097-4571(199706)48:6<543::aid-asi7>3.0.co;2-u","title":"Studying the value of library and information services. Part II. Methodology and taxonomy","display_name":"Studying the value of library and information services. Part II. Methodology and taxonomy","publication_year":1997,"publication_date":"1997-06-01","ids":{"openalex":"https://openalex.org/W2029473172","doi":"https://doi.org/10.1002/(sici)1097-4571(199706)48:6<543::aid-asi7>3.0.co;2-u","mag":"2029473172"},"language":"en","primary_location":{"id":"doi:10.1002/(sici)1097-4571(199706)48:6<543::aid-asi7>3.0.co;2-u","is_oa":false,"landing_page_url":"https://doi.org/10.1002/(sici)1097-4571(199706)48:6<543::aid-asi7>3.0.co;2-u","pdf_url":null,"source":{"id":"https://openalex.org/S4210220780","display_name":"Journal of the American Society for Information Science","issn_l":"0002-8231","issn":["0002-8231","1097-4571"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American Society for Information Science","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5059509085","display_name":"Tefko Sara\u010devi\u0107","orcid":null},"institutions":[{"id":"https://openalex.org/I102322142","display_name":"Rutgers, The State University of New Jersey","ror":"https://ror.org/05vt9qd57","country_code":"US","type":"education","lineage":["https://openalex.org/I102322142"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Tefko Saracevic","raw_affiliation_strings":["School of Communication, Information and Library Studies, Rutgers University, 4 Huntington Street, New Brunswick, NJ 08903., kantor@scils.rutgers.edu"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Communication, Information and Library Studies, Rutgers University, 4 Huntington Street, New Brunswick, NJ 08903., kantor@scils.rutgers.edu","institution_ids":["https://openalex.org/I102322142"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5070503927","display_name":"Paul B. Kantor","orcid":"https://orcid.org/0000-0002-7985-8039"},"institutions":[{"id":"https://openalex.org/I102322142","display_name":"Rutgers, The State University of New Jersey","ror":"https://ror.org/05vt9qd57","country_code":"US","type":"education","lineage":["https://openalex.org/I102322142"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Paul B. Kantor","raw_affiliation_strings":["School of Communication, Information and Library Studies, Rutgers University, 4 Huntington Street, New Brunswick, NJ 08903., kantor@scils.rutgers.edu"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Communication, Information and Library Studies, Rutgers University, 4 Huntington Street, New Brunswick, NJ 08903., kantor@scils.rutgers.edu","institution_ids":["https://openalex.org/I102322142"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5059509085"],"corresponding_institution_ids":["https://openalex.org/I102322142"],"apc_list":null,"apc_paid":null,"fwci":2.8977,"has_fulltext":false,"cited_by_count":59,"citation_normalized_percentile":{"value":0.92064804,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"48","issue":"6","first_page":"543","last_page":"563"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11813","display_name":"Library Collection Development and Digital Resources","score":0.9894000291824341,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11813","display_name":"Library Collection Development and Digital Resources","score":0.9894000291824341,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10712","display_name":"Library Science and Information Literacy","score":0.9860000014305115,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12863","display_name":"Web and Library Services","score":0.9660000205039978,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/taxonomy","display_name":"Taxonomy (biology)","score":0.7792834639549255},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5587326288223267},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.5335025787353516},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.4513194262981415},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4451931416988373},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.40943455696105957},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3243290185928345},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.3235606551170349},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.16486871242523193},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.13962703943252563},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.10200688242912292}],"concepts":[{"id":"https://openalex.org/C58642233","wikidata":"https://www.wikidata.org/wiki/Q8269924","display_name":"Taxonomy (biology)","level":2,"score":0.7792834639549255},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5587326288223267},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.5335025787353516},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.4513194262981415},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4451931416988373},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.40943455696105957},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3243290185928345},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3235606551170349},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16486871242523193},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.13962703943252563},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.10200688242912292},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C59822182","wikidata":"https://www.wikidata.org/wiki/Q441","display_name":"Botany","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1002/(sici)1097-4571(199706)48:6<543::aid-asi7>3.0.co;2-u","is_oa":false,"landing_page_url":"https://doi.org/10.1002/(sici)1097-4571(199706)48:6<543::aid-asi7>3.0.co;2-u","pdf_url":null,"source":{"id":"https://openalex.org/S4210220780","display_name":"Journal of the American Society for Information Science","issn_l":"0002-8231","issn":["0002-8231","1097-4571"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American Society for Information Science","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":2,"referenced_works":["https://openalex.org/W229689192","https://openalex.org/W1507272366"],"related_works":["https://openalex.org/W3156937073","https://openalex.org/W2530757009","https://openalex.org/W3195027199","https://openalex.org/W274175260","https://openalex.org/W3160699744","https://openalex.org/W1573462747","https://openalex.org/W3213351246","https://openalex.org/W2049150502","https://openalex.org/W2371991626","https://openalex.org/W2391048882"],"abstract_inverted_index":{"This":[0,82],"report,":[1,61],"presented":[2],"in":[3,53,112,118,152,201,233,236],"two":[4],"parts,":[5],"is":[6,180],"derived":[7],"from":[8,223],"a":[9,26,84,88,113,139,199],"large":[10],"study":[11,79,110],"sponsored":[12],"by":[13],"the":[14,56,60,64,101,105,109,126,132,135,141,168,175,181,202,227,244],"Council":[15],"on":[16,36,147],"Library":[17,120],"Resources.":[18],"Two":[19],"of":[20,28,30,48,59,80,90,93,108,116,134,138,150,167,174,183,185,198,207,220,238,246],"its":[21],"objectives":[22],"were":[23],"to":[24,40,68,74,211],"develop":[25],"taxonomy":[27],"value-in-use":[29],"library":[31,49],"and":[32,39,43,50,95,121,159,165,170,172,214,240],"information":[33,51,94,96,186],"services":[34,52,158,187],"based":[35],"users":[37],"assessments":[38,149],"propose":[41],"methods":[42],"instruments":[44],"for":[45,104,144,196,231],"similar":[46],"studies":[47],"general.":[54],"In":[55,124],"first":[57],"part":[58,107],"we":[62,129],"discussed":[63],"underlying":[65],"concepts":[66],"related":[67,210],"value,":[69],"which":[70],"must":[71],"be":[72],"clarified":[73],"proceed":[75],"with":[76,131,162,229],"any":[77],"pragmatic":[78,106],"value.":[81],"established":[83],"theoretical":[85],"framework,":[86],"i.e.,":[87],"theory":[89,99],"use-oriented":[91],"value":[92,151,184],"services.":[97],"The":[98],"drives":[100],"models":[102],"used":[103,143],"resulting":[111],"Derived":[114],"Taxonomy":[115],"Value":[117],"Using":[119],"Information":[122],"Services.":[123],"this,":[125],"second":[127],"part,":[128],"deal":[130],"specifics":[133],"study:":[136],"importance":[137],"taxonomy;":[140],"method":[142],"gathering":[145],"data":[146],"user":[148],"five":[153],"research":[154],"libraries,":[155],"involving":[156],"18":[157],"528":[160],"interviews":[161],"users;":[163],"development":[164],"presentation":[166],"Taxonomy;":[169],"statistics":[171],"tests":[173],"Taxonomy.":[176],"A":[177],"novel":[178],"aspect":[179],"division":[182],"into":[188],"three":[189],"general":[190,241],"classes":[191],"or":[192,218],"facets:":[193],"(i)":[194],"Reasons":[195],"use":[197],"service":[200],"given":[203],"instance;":[204],"(ii)":[205],"quality":[206],"Interaction":[208],"(use)":[209],"that":[212],"service;":[213],"(iii)":[215],"worth,":[216],"benefits,":[217],"implications":[219],"subsequent":[221],"Results":[222],"use.":[224],"We":[225],"conclude":[226],"paper":[228],"suggestions":[230],"applications":[232],"practice,":[234],"particularly":[235],"evaluation":[237],"services,":[239],"discussions":[242],"regarding":[243],"principles":[245],"taxonomic":[247],"development.":[248],"\u00a9":[249],"1997":[250],"John":[251],"Wiley":[252],"&":[253],"Sons,":[254],"Inc.":[255]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":5}],"updated_date":"2026-05-29T09:21:14.243279","created_date":"2025-10-10T00:00:00"}