{"id":"https://openalex.org/W2094836165","doi":"https://doi.org/10.1002/(sici)1097-4571(199603)47:3<255::aid-asi15>3.0.co;2-2","title":"The trouble with computers: Usefulness, usability, and productivity","display_name":"The trouble with computers: Usefulness, usability, and productivity","publication_year":1996,"publication_date":"1996-03-01","ids":{"openalex":"https://openalex.org/W2094836165","doi":"https://doi.org/10.1002/(sici)1097-4571(199603)47:3<255::aid-asi15>3.0.co;2-2","mag":"2094836165"},"language":"en","primary_location":{"id":"doi:10.1002/(sici)1097-4571(199603)47:3<255::aid-asi15>3.0.co;2-2","is_oa":false,"landing_page_url":"https://doi.org/10.1002/(sici)1097-4571(199603)47:3<255::aid-asi15>3.0.co;2-2","pdf_url":null,"source":{"id":"https://openalex.org/S4210220780","display_name":"Journal of the American Society for Information Science","issn_l":"0002-8231","issn":["0002-8231","1097-4571"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American Society for Information Science","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5028633633","display_name":"Donald O. Case","orcid":"https://orcid.org/0000-0001-5137-5804"},"institutions":[{"id":"https://openalex.org/I143302722","display_name":"University of Kentucky","ror":"https://ror.org/02k3smh20","country_code":"US","type":"education","lineage":["https://openalex.org/I143302722"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Donald O. Case","raw_affiliation_strings":["School of Library and Information Science, 502 King Library South, University of Kentucky, Lexington, KY 40506-0039","School of Library and Information Science, 502 King Library South, University of Kentucky, Lexington, KY 40506-0039#TAB#"],"affiliations":[{"raw_affiliation_string":"School of Library and Information Science, 502 King Library South, University of Kentucky, Lexington, KY 40506-0039","institution_ids":["https://openalex.org/I143302722"]},{"raw_affiliation_string":"School of Library and Information Science, 502 King Library South, University of Kentucky, Lexington, KY 40506-0039#TAB#","institution_ids":["https://openalex.org/I143302722"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5028633633"],"corresponding_institution_ids":["https://openalex.org/I143302722"],"apc_list":null,"apc_paid":null,"fwci":11.6857,"has_fulltext":false,"cited_by_count":102,"citation_normalized_percentile":{"value":0.98329611,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":"47","issue":"3","first_page":"255","last_page":"256"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11813","display_name":"Library Collection Development and Digital Resources","score":0.24330000579357147,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11813","display_name":"Library Collection Development and Digital Resources","score":0.24330000579357147,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10712","display_name":"Library Science and Information Literacy","score":0.2249000072479248,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12863","display_name":"Web and Library Services","score":0.2231999933719635,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/library-science","display_name":"Library science","score":0.7061112523078918},{"id":"https://openalex.org/keywords/citation","display_name":"Citation","score":0.6957805156707764},{"id":"https://openalex.org/keywords/productivity","display_name":"Productivity","score":0.6211909055709839},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.5711771249771118},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.44074615836143494},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.4274601936340332},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.06139934062957764}],"concepts":[{"id":"https://openalex.org/C161191863","wikidata":"https://www.wikidata.org/wiki/Q199655","display_name":"Library science","level":1,"score":0.7061112523078918},{"id":"https://openalex.org/C2778805511","wikidata":"https://www.wikidata.org/wiki/Q1713","display_name":"Citation","level":2,"score":0.6957805156707764},{"id":"https://openalex.org/C204983608","wikidata":"https://www.wikidata.org/wiki/Q2111958","display_name":"Productivity","level":2,"score":0.6211909055709839},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.5711771249771118},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.44074615836143494},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.4274601936340332},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.06139934062957764},{"id":"https://openalex.org/C139719470","wikidata":"https://www.wikidata.org/wiki/Q39680","display_name":"Macroeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1002/(sici)1097-4571(199603)47:3<255::aid-asi15>3.0.co;2-2","is_oa":false,"landing_page_url":"https://doi.org/10.1002/(sici)1097-4571(199603)47:3<255::aid-asi15>3.0.co;2-2","pdf_url":null,"source":{"id":"https://openalex.org/S4210220780","display_name":"Journal of the American Society for Information Science","issn_l":"0002-8231","issn":["0002-8231","1097-4571"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American Society for Information Science","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.6700000166893005,"display_name":"Decent work and economic growth"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":1,"referenced_works":["https://openalex.org/W1558663422"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W4389670110","https://openalex.org/W2429057255","https://openalex.org/W2187546663","https://openalex.org/W148745890","https://openalex.org/W2611942503","https://openalex.org/W4315621326","https://openalex.org/W2899790217","https://openalex.org/W1576092969","https://openalex.org/W2598865957"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":48},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2019,"cited_by_count":2},{"year":2017,"cited_by_count":3},{"year":2014,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2026-01-15T23:16:33.117629","created_date":"2025-10-10T00:00:00"}
