{"id":"https://openalex.org/W95216855","doi":"https://doi.org/10.1007/978-3-642-58752-8_5","title":"Analyse der Kosten des Qualit\u00e4tsmanagements","display_name":"Analyse der Kosten des Qualit\u00e4tsmanagements","publication_year":1998,"publication_date":"1998-01-01","ids":{"openalex":"https://openalex.org/W95216855","doi":"https://doi.org/10.1007/978-3-642-58752-8_5","mag":"95216855"},"language":"de","primary_location":{"id":"doi:10.1007/978-3-642-58752-8_5","doi":"https://doi.org/10.1007/978-3-642-58752-8_5","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-58752-8_5","pdf_url":null,"source":{"id":"https://openalex.org/S4306463937","display_name":"Springer eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Wirtschaftlichkeit des Qualit\u00e4tsmanagements","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W2497650155","display_name":"Wirtschaftlichkeit des Qualit\u00e4tsmanagements"},"type":"book-chapter","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5109232432","display_name":"Manfred Bruhn","orcid":"https://orcid.org/0000-0001-9422-5697","observed_orcids":["https://orcid.org/0000-0001-9422-5697"]},"institutions":[{"id":"https://openalex.org/I1850255","display_name":"University of Basel","ror":"https://ror.org/02s6k3f65","country_code":"CH","type":"education","lineage":["https://openalex.org/I1850255"]}],"countries":["CH"],"is_corresponding":true,"raw_author_name":"Manfred Bruhn","raw_affiliation_strings":["Ordinarius f\u00fcr Betriebswirtschaftslehre insb. Marketing und Unternehmensf\u00fchrung am Wirtschaftswissenschaftlichen Zentrum (WWZ),\n        der Universit\u00e4t Basel, Petersgraben 51, CH- 4051, Basel, Switzerland","der Universit\u00e4t Basel, Basel, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Ordinarius f\u00fcr Betriebswirtschaftslehre insb. Marketing und Unternehmensf\u00fchrung am Wirtschaftswissenschaftlichen Zentrum (WWZ),\n        der Universit\u00e4t Basel, Petersgraben 51, CH- 4051, Basel, Switzerland","institution_ids":["https://openalex.org/I1850255"]},{"raw_affiliation_string":"der Universit\u00e4t Basel, Basel, Switzerland","institution_ids":["https://openalex.org/I1850255"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5109232432"],"corresponding_institution_ids":["https://openalex.org/I1850255"],"apc_list":null,"apc_paid":null,"fwci":7.0116,"has_fulltext":false,"cited_by_count":23,"citation_normalized_percentile":{"value":0.98744924,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"145","last_page":"198"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.45190000534057617,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.45190000534057617,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.2957000136375427,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.09830000251531601,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/nonconformance-costs","display_name":"nonconformance costs","score":0.8790000081062317},{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":0.7649999856948853},{"id":"https://openalex.org/keywords/cost-analysis","display_name":"cost analysis","score":0.6060000061988831},{"id":"https://openalex.org/keywords/cost-minimization","display_name":"cost minimization","score":0.5960000157356262}],"concepts":[{"id":"https://openalex.org/C39432304","wikidata":"https://www.wikidata.org/wiki/Q188847","display_name":"Environmental science","level":0,"score":0.309501051902771}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-642-58752-8_5","doi":"https://doi.org/10.1007/978-3-642-58752-8_5","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-58752-8_5","pdf_url":null,"source":{"id":"https://openalex.org/S4306463937","display_name":"Springer eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Wirtschaftlichkeit des Qualit\u00e4tsmanagements","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W638478550","https://openalex.org/W4235082936","https://openalex.org/W4250110914","https://openalex.org/W171688589","https://openalex.org/W2235208073","https://openalex.org/W786816061","https://openalex.org/W2337114358","https://openalex.org/W99293004","https://openalex.org/W2185658745","https://openalex.org/W4205291411"],"abstract_inverted_index":null,"counts_by_year":[{"year":2023,"cited_by_count":3},{"year":2021,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-10-10T09:11:00.788812","created_date":"2016-06-24T00:00:00"}
