{"id":"https://openalex.org/W94853613","doi":null,"title":"NURTURING AND LEVERAGING VIRTUAL COMMUNITIES : A TWO -DIMENSIONAL PROCESS MODEL","display_name":"NURTURING AND LEVERAGING VIRTUAL COMMUNITIES : A TWO -DIMENSIONAL PROCESS MODEL","publication_year":2013,"publication_date":"2013-01-01","ids":{"openalex":"https://openalex.org/W94853613","mag":"94853613"},"language":"en","primary_location":{"id":"mag:94853613","doi":null,"is_oa":false,"landing_page_url":"https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1212&context=icis2013","pdf_url":null,"source":{"id":"https://openalex.org/S4306419566","display_name":"International Conference on Information Systems","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"International Conference on Information Systems","raw_type":null},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5082424929","display_name":"Barney C. C. Tan","orcid":"https://orcid.org/0000-0002-0687-9699","observed_orcids":["https://orcid.org/0000-0002-0687-9699"]},"institutions":[{"id":"https://openalex.org/I165932596","display_name":"National University of Singapore","ror":"https://ror.org/01tgyzw49","country_code":"SG","type":"education","lineage":["https://openalex.org/I165932596"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Barney Tan","raw_affiliation_strings":["National University of Singapore, Singapore, Singapore"],"raw_orcid":"https://orcid.org/0000-0002-0687-9699","affiliations":[{"raw_affiliation_string":"National University of Singapore, Singapore, Singapore","institution_ids":["https://openalex.org/I165932596"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5063293579","display_name":"Felix Ter Chian Tan","orcid":"https://orcid.org/0000-0003-2319-5421","observed_orcids":["https://orcid.org/0000-0003-2319-5421"]},"institutions":[{"id":"https://openalex.org/I31746571","display_name":"UNSW Sydney","ror":"https://ror.org/03r8z3t63","country_code":"AU","type":"education","lineage":["https://openalex.org/I31746571"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Felix Ter Chian Tan","raw_affiliation_strings":["UNSW Sydney, Sydney, Australia"],"raw_orcid":"https://orcid.org/0000-0003-2319-5421","affiliations":[{"raw_affiliation_string":"UNSW Sydney, Sydney, Australia","institution_ids":["https://openalex.org/I31746571"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.3377,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.5247678,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.8173999786376953,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.8173999786376953,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.09300000220537186,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.02810000069439411,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/online-communities","display_name":"online communities","score":1.0},{"id":"https://openalex.org/keywords/community-development","display_name":"community development","score":0.5490000247955322},{"id":"https://openalex.org/keywords/community-maturity","display_name":"community maturity","score":0.8309999704360962},{"id":"https://openalex.org/keywords/organizational-value-creation","display_name":"organizational value creation","score":0.902999997138977},{"id":"https://openalex.org/keywords/it-competencies","display_name":"IT competencies","score":0.9359999895095825},{"id":"https://openalex.org/keywords/process-model","display_name":"process model","score":0.6909999847412109},{"id":"https://openalex.org/keywords/community-investment","display_name":"community investment","score":0.45399999618530273}],"concepts":[{"id":"https://openalex.org/C153083717","wikidata":"https://www.wikidata.org/wiki/Q6535263","display_name":"Leverage (statistics)","level":2,"score":0.7385118007659912},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6656631827354431},{"id":"https://openalex.org/C2986652750","wikidata":"https://www.wikidata.org/wiki/Q11700776","display_name":"Value creation","level":2,"score":0.5930314660072327},{"id":"https://openalex.org/C2776272021","wikidata":"https://www.wikidata.org/wiki/Q16909857","display_name":"Virtual organization","level":3,"score":0.5809521079063416},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5291590690612793},{"id":"https://openalex.org/C85890633","wikidata":"https://www.wikidata.org/wiki/Q929673","display_name":"Capability Maturity Model","level":3,"score":0.5234745740890503},{"id":"https://openalex.org/C101433766","wikidata":"https://www.wikidata.org/wiki/Q3543263","display_name":"Maturity (psychological)","level":2,"score":0.5033966898918152},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4762057065963745},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.47150033712387085},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.46806469559669495},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.45890161395072937},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4143028259277344},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.40035825967788696},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.18595543503761292},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C187691185","wikidata":"https://www.wikidata.org/wiki/Q2020720","display_name":"Grid","level":2,"score":0.0},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.0},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C138496976","wikidata":"https://www.wikidata.org/wiki/Q175002","display_name":"Developmental psychology","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:94853613","doi":null,"is_oa":false,"landing_page_url":"https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1212&context=icis2013","pdf_url":null,"source":{"id":"https://openalex.org/S4306419566","display_name":"International Conference on Information Systems","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"International Conference on Information Systems","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":88,"referenced_works":["https://openalex.org/W9783056","https://openalex.org/W64107909","https://openalex.org/W67710644","https://openalex.org/W96875295","https://openalex.org/W656375575","https://openalex.org/W1004584821","https://openalex.org/W1485916023","https://openalex.org/W1487531252","https://openalex.org/W1494570183","https://openalex.org/W1499844555","https://openalex.org/W1515587369","https://openalex.org/W1537076336","https://openalex.org/W1540348958","https://openalex.org/W1553544680","https://openalex.org/W1576387096","https://openalex.org/W1579626606","https://openalex.org/W1603504818","https://openalex.org/W1658908529","https://openalex.org/W1919895648","https://openalex.org/W1964101150","https://openalex.org/W1968385508","https://openalex.org/W1982562184","https://openalex.org/W1983895294","https://openalex.org/W1987331618","https://openalex.org/W1990513740","https://openalex.org/W1991683224","https://openalex.org/W1994143423","https://openalex.org/W1994373531","https://openalex.org/W2013106596","https://openalex.org/W2017810645","https://openalex.org/W2036984743","https://openalex.org/W2040332982","https://openalex.org/W2047031485","https://openalex.org/W2050401924","https://openalex.org/W2053441572","https://openalex.org/W2058300759","https://openalex.org/W2061977616","https://openalex.org/W2068720480","https://openalex.org/W2069068805","https://openalex.org/W2071104546","https://openalex.org/W2082769179","https://openalex.org/W2084514269","https://openalex.org/W2089402107","https://openalex.org/W2092790929","https://openalex.org/W2096610461","https://openalex.org/W2098874414","https://openalex.org/W2099941344","https://openalex.org/W2109526980","https://openalex.org/W2113878433","https://openalex.org/W2115297061","https://openalex.org/W2115497642","https://openalex.org/W2116339812","https://openalex.org/W2116437857","https://openalex.org/W2119816321","https://openalex.org/W2122679534","https://openalex.org/W2123454140","https://openalex.org/W2126070475","https://openalex.org/W2129446973","https://openalex.org/W2137906974","https://openalex.org/W2139545293","https://openalex.org/W2140882648","https://openalex.org/W2141226948","https://openalex.org/W2143952996","https://openalex.org/W2143969326","https://openalex.org/W2146858779","https://openalex.org/W2147270415","https://openalex.org/W2148277253","https://openalex.org/W2150707411","https://openalex.org/W2159289164","https://openalex.org/W2159803430","https://openalex.org/W2159981385","https://openalex.org/W2160021187","https://openalex.org/W2160150801","https://openalex.org/W2161020308","https://openalex.org/W2163389506","https://openalex.org/W2165117260","https://openalex.org/W2165823521","https://openalex.org/W2167928095","https://openalex.org/W2177997627","https://openalex.org/W2329395632","https://openalex.org/W2507316475","https://openalex.org/W2582377764","https://openalex.org/W2584434583","https://openalex.org/W2615021347","https://openalex.org/W2996762106","https://openalex.org/W3124615758","https://openalex.org/W3124615980","https://openalex.org/W7000557526"],"related_works":["https://openalex.org/W7100207696","https://openalex.org/W1990540599","https://openalex.org/W6925555923","https://openalex.org/W7099522440","https://openalex.org/W65328611","https://openalex.org/W2358454777","https://openalex.org/W2757025401","https://openalex.org/W2044123268","https://openalex.org/W2754210773","https://openalex.org/W7100899037"],"abstract_inverted_index":{"Despite":[0],"the":[1,4,25,42,59,74,88,93,116],"optimism":[2],"surrounding":[3],"business":[5],"potential":[6],"of":[7,13,41,46,56,58,76,83,95,119],"virtual":[8],"communities":[9],"(VCs),":[10],"our":[11],"knowledge":[12,35],"how":[14],"VCs":[15,63],"can":[16,100],"be":[17,101],"nurtured":[18],"and":[19,44,124,128,136],"leveraged":[20,102],"to":[21,134],"create":[22],"value":[23,105,122],"for":[24,103,132],"organizations":[26],"that":[27,69],"sponsor":[28],"them":[29],"is":[30,49],"limited.":[31],"To":[32],"address":[33],"this":[34,111],"gap,":[36],"a":[37,47,53,126],"twodimensional":[38],"process":[39],"model":[40,67],"development":[43,75],"leverage":[45],"VC":[48,84,89],"inductively":[50],"derived":[51],"from":[52],"case":[54],"study":[55,112],"one":[57],"most":[60],"commercially":[61],"successful":[62],"in":[64,80,97,140],"Singapore.":[65],"The":[66],"suggests":[68],"different":[70,81],"IT":[71],"competencies":[72],"drive":[73],"various":[77],"VCenabled":[78],"capabilities":[79],"stages":[82],"maturity.":[85],"Moreover,":[86],"as":[87],"becomes":[90],"increasingly":[91],"mature,":[92],"number":[94],"ways":[96],"which":[98],"it":[99],"organizational":[104,121],"creation":[106],"increases.":[107],"With":[108],"its":[109],"findings,":[110],"sheds":[113],"light":[114],"on":[115],"key":[117],"mechanisms":[118],"VC-enabled":[120],"creation,":[123],"provides":[125],"comprehensive":[127],"empirically":[129],"grounded":[130],"framework":[131],"practitioners":[133],"analyze":[135],"optimize":[137],"their":[138],"investments":[139],"VCs.":[141]},"counts_by_year":[{"year":2014,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}