{"id":"https://openalex.org/W94845305","doi":null,"title":"Managing Generational Diversity in the 21st Century","display_name":"Managing Generational Diversity in the 21st Century","publication_year":2011,"publication_date":"2011-07-01","ids":{"openalex":"https://openalex.org/W94845305","mag":"94845305"},"language":"en","primary_location":{"id":"mag:94845305","doi":null,"is_oa":false,"landing_page_url":"https://www.questia.com/library/journal/1P3-2548633651/managing-generational-diversity-in-the-21st-century","pdf_url":null,"source":{"id":"https://openalex.org/S4306506672","display_name":"Competition Forum","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Competition Forum","raw_type":null},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5058664092","display_name":"Stephen B. Knouse","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Stephen B. Knouse","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5058664092"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.0299115,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":96},"biblio":{"volume":"9","issue":"2","first_page":"255","last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14088","display_name":"Generational Differences and Trends","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3319","display_name":"Life-span and Life-course Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14088","display_name":"Generational Differences and Trends","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3319","display_name":"Life-span and Life-course Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11631","display_name":"Retirement, Disability, and Employment","score":0.0,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12376","display_name":"Corporate Management and Leadership","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/generational-diversity","display_name":"generational diversity","score":0.9570000171661377},{"id":"https://openalex.org/keywords/workplace-diversity","display_name":"workplace diversity","score":0.375},{"id":"https://openalex.org/keywords/baby-boomers","display_name":"baby boomers","score":0.8629999756813049},{"id":"https://openalex.org/keywords/generation-x","display_name":"Generation X","score":0.9990000128746033},{"id":"https://openalex.org/keywords/millennials","display_name":"millennials","score":0.996999979019165},{"id":"https://openalex.org/keywords/generational-differences","display_name":"generational differences","score":0.5929999947547913},{"id":"https://openalex.org/keywords/workplace-communication","display_name":"workplace communication","score":0.6449999809265137},{"id":"https://openalex.org/keywords/employee-training","display_name":"employee training","score":0.7689999938011169},{"id":"https://openalex.org/keywords/leadership","display_name":"leadership","score":0.9150000214576721},{"id":"https://openalex.org/keywords/employee-motivation","display_name":"employee motivation","score":0.6290000081062317},{"id":"https://openalex.org/keywords/organizational-change","display_name":"organizational change","score":0.46000000834465027},{"id":"https://openalex.org/keywords/generational-management","display_name":"generational management","score":0.39100000262260437},{"id":"https://openalex.org/keywords/organizational-culture","display_name":"organizational culture","score":0.4009999930858612},{"id":"https://openalex.org/keywords/change-management","display_name":"change management","score":0.33399999141693115},{"id":"https://openalex.org/keywords/organizational-adaptability","display_name":"organizational adaptability","score":0.40700000524520874},{"id":"https://openalex.org/keywords/organizational-learning","display_name":"organizational learning","score":0.5199999809265137}],"concepts":[{"id":"https://openalex.org/C3019122810","wikidata":"https://www.wikidata.org/wiki/Q797819","display_name":"Baby boomers","level":2,"score":0.8808227181434631},{"id":"https://openalex.org/C2781316041","wikidata":"https://www.wikidata.org/wiki/Q1230584","display_name":"Diversity (politics)","level":2,"score":0.7177180051803589},{"id":"https://openalex.org/C2778139618","wikidata":"https://www.wikidata.org/wiki/Q13440398","display_name":"Workforce","level":2,"score":0.6637023687362671},{"id":"https://openalex.org/C3017688695","wikidata":"https://www.wikidata.org/wiki/Q379689","display_name":"Generation x","level":3,"score":0.6309398412704468},{"id":"https://openalex.org/C163258240","wikidata":"https://www.wikidata.org/wiki/Q25342","display_name":"Power (physics)","level":2,"score":0.46224546432495117},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3921215534210205},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.38728994131088257},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3424605131149292},{"id":"https://openalex.org/C4249254","wikidata":"https://www.wikidata.org/wiki/Q3044431","display_name":"Demographic economics","level":1,"score":0.18378835916519165},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.15009811520576477},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:94845305","doi":null,"is_oa":false,"landing_page_url":"https://www.questia.com/library/journal/1P3-2548633651/managing-generational-diversity-in-the-21st-century","pdf_url":null,"source":{"id":"https://openalex.org/S4306506672","display_name":"Competition Forum","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Competition Forum","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2131540830","https://openalex.org/W2898701655","https://openalex.org/W1900084508","https://openalex.org/W4404824104","https://openalex.org/W4380146498","https://openalex.org/W7000343748","https://openalex.org/W2175803363","https://openalex.org/W2884455305","https://openalex.org/W7010194896","https://openalex.org/W2981007727"],"abstract_inverted_index":{"EXECTIVE":[0],"SUMMARY":[1],"I":[2,33,58],"examine":[3,59],"the":[4,9,12,38,46,85,92,97,138,145,195,203,210,220,225,230,250,312,316,442,478,492,499,521,568,577,596,603],"three":[5,47,93,131,142,154],"prominent":[6],"generations":[7,39,48,77,94],"in":[8,11,84,96,121,212,249,397,401,538,546,552,599],"workforce":[10],"21st":[13,86],"century:":[14],"Baby":[15,69,99,163,366,414,480,574,580],"Boomers":[16,100,164,192,367,415,481,575,581],"(born":[17,23,30,101,107,114],"1946":[18,102],"to":[19,25,44,90,103,109,239,304,308,341,364,370,394,423,437,477,484,505,525,594],"1964),":[20,104],"Generation":[21,28,71,73,105,112],"X":[22,106,470],"1965":[24,108],"1980),":[26,110],"and":[27,40,56,111,126,205,227,237,267,284,310,344,380,385,404,471,473,550,555,561,606],"Y":[29,113,472],"after":[31,115],"1980).":[32,116],"first":[34,136],"summarize":[35],"differences":[36],"among":[37],"then":[41],"describe":[42,535],"how":[43,89],"manage":[45,91],"on":[49,281,463],"common":[50],"themes,":[51],"such":[52,465],"as":[53,429,431,451,466,474,576],"communication,":[54,346],"training,":[55,125],"leadership.":[57],"suggested":[60],"areas":[61],"of":[62,123,140,162,171,197,219,229,252,441,494,540,548,558,570],"research":[63],"within":[64],"generational":[65],"diversity.":[66],"Key":[67],"Words:":[68],"boomers,":[70],"X,":[72],"Y,":[74],"Diversity,":[75],"Managing":[76],"INTRODUCTION":[78],"One":[79],"daunting":[80],"task":[81],"facing":[82],"managers":[83],"century":[87],"is":[88,245,291,339,362,391,518],"currently":[95],"workforce:":[98],"There":[117],"are":[118,193,202,256,294,349,374,383,482,490,503,513],"significant":[119],"ramifications":[120],"terms":[122,539,547],"leading,":[124],"motivating":[127],"members":[128],"from":[129,152,168],"these":[130,141,153],"disparate":[132],"generations.":[133,143,155],"This":[134,516,563],"article":[135,146],"examines":[137],"characteristics":[139],"Then":[144],"provides":[147],"recommendations":[148],"for":[149,306,325,468],"managing":[150],"personnel":[151],"CHARACTERISTICS":[156],"OF":[157],"THE":[158],"THREE":[159],"GENERATIONS":[160],"Characteristics":[161],"The":[165],"following":[166],"draws":[167],"a":[169,246,402,448,587],"number":[170],"sources":[172],"(Bernstein,":[173],"2006;":[174],"Byham,":[175],"2008;":[176,180],"Cennamo":[177],"&":[178,183,187],"Gardner,":[179],"Holtzman,":[181],"Kruger,":[182],"Srock,":[184],"2009;":[185],"Lancaster":[186],"Stillman,":[188],"2002;":[189],"Marsten,":[190],"2007)":[191],"at":[194,491],"top":[196,493],"most":[198,213],"organizational":[199,253],"hierarchies.":[200],"They":[201,208,223,255,259,273,293,327,408,420,435,489,523,534,543,585,601],"executives":[204],"senior":[206],"managers.":[207],"control":[209],"power":[211,569],"organizations.":[214],"Moreover,":[215],"they":[216,242,302,319,333,348,392,461,502,512],"retain":[217],"much":[218],"corporate":[221],"memory.":[222],"know":[224,602],"ins":[226],"outs":[228],"organization,":[231,443],"who":[232,238,528],"can":[233],"get":[234],"you":[235],"ahead,":[236],"avoid.":[240],"When":[241],"leave,":[243],"there":[244],"large":[247],"gap":[248],"flow":[251],"processes.":[254],"technical":[257],"laggards.":[258],"grew":[260],"up":[261],"with":[262,322,447,567],"mainframe":[263],"computers,":[264],"dial":[265],"phones,":[266],"only":[268],"slowly":[269],"adopted":[270],"personal":[271],"computers.":[272],"have":[274,328,586],"cell":[275],"phones":[276,283],"but":[277],"don't":[278,285],"talk":[279],"incessantly":[280],"their":[282,425,432,452,495,536,541,553],"text":[286],"message.":[287],"Their":[288,297,335,387],"defining":[289],"technology":[290],"television.":[292],"very":[295],"competitive.":[296],"great":[298,323],"numbers":[299,572],"meant":[300],"that":[301,411],"had":[303],"compete":[305],"entrance":[307],"college":[309],"into":[311],"work":[313,418,427,433,529,589],"force.":[314],"At":[315,498],"same":[317,500],"time,":[318,501],"were":[320],"raised":[321],"expectations":[324],"success.":[326],"greatly":[329],"changed":[330],"every":[331],"institution":[332],"entered.":[334],"preferred":[336,388],"communication":[337],"style":[338,390],"face":[340,342],"open":[343],"direct":[345],"although":[347],"using":[350],"electronic":[351],"media":[352],"more.":[353],"Voice":[354],"mail":[355],"may":[356],"be":[357,485,526],"considered":[358,483],"impersonal.":[359],"Face":[360],"time":[361,422],"important":[363],"them.":[365],"respond":[368],"positively":[369],"themes":[371],"like":[372],"You":[373],"valued":[375],"here,":[376],"We":[377],"need":[378],"you,":[379],"Your":[381],"contributions":[382],"unique":[384],"important.":[386],"leadership":[389,410],"want":[393,421],"participate":[395],"actively":[396],"decision":[398],"making":[399],"occurring":[400],"fair":[403],"equitable":[405],"playing":[406],"field.":[407],"prefer":[409,436],"emphasizes":[412],"consensus-building.":[413],"desire":[416],"flexible":[417],"hours.":[419],"follow":[424],"off-":[426],"passions":[428],"well":[430],"passions.":[434],"gradually":[438],"phase":[439,459],"out":[440],"rather":[444],"than":[445],"retire":[446],"clean":[449],"break":[450],"parents":[453],"(the":[454],"Matures)":[455],"did.":[456],"In":[457,510],"this":[458],"out,":[460],"take":[462],"roles":[464],"coach":[467],"Generations":[469],"internal":[475],"consultant":[476],"organization.":[479],"higher":[486],"cost":[487],"employees.":[488,515],"earning":[496],"capacity.":[497],"beginning":[504],"experience":[506],"age-related":[507],"medical":[508],"problems.":[509],"short,":[511],"expensive":[514],"generation":[517],"defined":[519],"by":[520],"job.":[522],"tend":[524],"workaholics":[527],"55":[530],"hours":[531],"per":[532],"week.":[533],"worth":[537],"jobs.":[542],"measure":[544],"success":[545],"trophies":[549],"plaques":[551],"workplace":[554],"conspicuous":[556,564],"consumption":[557,565],"houses,":[559],"cars,":[560],"clothing.":[562],"along":[566],"sheer":[571],"identified":[573],"Me":[578],"Generation.":[579],"possess":[582],"several":[583],"advantages.":[584],"strong":[588],"ethic,":[590],"which":[591],"leads":[592],"them":[593],"go":[595],"extra":[597],"mile":[598],"work.":[600],"organization":[604],"inside":[605],"out.":[607],"\u2026":[608]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":2}],"updated_date":"2025-10-10T17:16:08.811792","created_date":"2016-06-24T00:00:00"}
