{"id":"https://openalex.org/W90337572","doi":null,"title":"The client as a complex system","display_name":"The client as a complex system","publication_year":2005,"publication_date":"2005-01-01","ids":{"openalex":"https://openalex.org/W90337572","mag":"90337572"},"language":"en","primary_location":{"id":"pmh:oai:pure.atira.dk:publications/9515ca33-673a-4973-8b66-924fbde92555","doi":null,"is_oa":false,"landing_page_url":"https://orbit.dtu.dk/en/publications/9515ca33-673a-4973-8b66-924fbde92555","pdf_url":null,"source":{"id":"https://openalex.org/S4306400705","display_name":"Technical University of Denmark, DTU Orbit (Technical University of Denmark, DTU)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I96673099","host_organization_name":"Technical University of Denmark","host_organization_lineage":["https://openalex.org/I96673099"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Bertelsen , S & Emmitt , S 2005 , The client as a complex system . in Proceedings of 13th Annual Conference on Lean Construction : IGLC . First edn , IGLC , Sydney , pp. 73-80 , 13th Annual Conference on Lean Construction , Sydney , Australia , 19/07/2005 .","raw_type":"contributionToPeriodical"},"volume":null,"type":"conference-paper","indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5004201977","display_name":"Sven Bertelsen","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Sven Bertelsen","raw_affiliation_strings":["Section for Planning and Management of Building Processes"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Section for Planning and Management of Building Processes","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5017590511","display_name":"Stephen Emmitt","orcid":"https://orcid.org/0000-0002-8277-3378","observed_orcids":["https://orcid.org/0000-0002-8277-3378"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Stephen Emmitt","raw_affiliation_strings":["Section for Planning and Management of Building Processes"],"raw_orcid":"https://orcid.org/0000-0002-8277-3378","affiliations":[{"raw_affiliation_string":"Section for Planning and Management of Building Processes","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.81,"has_fulltext":false,"cited_by_count":62,"citation_normalized_percentile":{"value":0.95880476,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":93,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"73","last_page":"80"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10395","display_name":"Construction Project Management and Performance","score":0.9839000105857849,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10395","display_name":"Construction Project Management and Performance","score":0.9839000105857849,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11006","display_name":"BIM and Construction Integration","score":0.005799999926239252,"subfield":{"id":"https://openalex.org/subfields/2215","display_name":"Building and Construction"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14058","display_name":"Value Engineering and Management","score":0.0035000001080334187,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/client-complexity","display_name":"client complexity","score":0.9290000200271606},{"id":"https://openalex.org/keywords/construction-clients","display_name":"construction clients","score":0.578000009059906},{"id":"https://openalex.org/keywords/lean-construction","display_name":"lean construction","score":0.6589999794960022},{"id":"https://openalex.org/keywords/construction-production-systems","display_name":"construction production systems","score":0.597000002861023},{"id":"https://openalex.org/keywords/customer-supplier-relationships","display_name":"customer-supplier relationships","score":0.8040000200271606},{"id":"https://openalex.org/keywords/stakeholder-value","display_name":"stakeholder value","score":0.753000020980835},{"id":"https://openalex.org/keywords/construction-project-management","display_name":"construction project management","score":0.5490000247955322}],"concepts":[{"id":"https://openalex.org/C2778348673","wikidata":"https://www.wikidata.org/wiki/Q739302","display_name":"Production (economics)","level":2,"score":0.6993815898895264},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.6103164553642273},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5853425860404968},{"id":"https://openalex.org/C28719098","wikidata":"https://www.wikidata.org/wiki/Q44946","display_name":"Point (geometry)","level":2,"score":0.5354108810424805},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5261729955673218},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.48763909935951233},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4753817617893219},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.47224658727645874},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4160056710243225},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.366205632686615},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3250414729118347},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2107001543045044},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.09872844815254211},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.08557260036468506},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:pure.atira.dk:publications/9515ca33-673a-4973-8b66-924fbde92555","doi":null,"is_oa":false,"landing_page_url":"https://orbit.dtu.dk/en/publications/9515ca33-673a-4973-8b66-924fbde92555","pdf_url":null,"source":{"id":"https://openalex.org/S4306400705","display_name":"Technical University of Denmark, DTU Orbit (Technical University of Denmark, DTU)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I96673099","host_organization_name":"Technical University of Denmark","host_organization_lineage":["https://openalex.org/I96673099"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Bertelsen , S & Emmitt , S 2005 , The client as a complex system . in Proceedings of 13th Annual Conference on Lean Construction : IGLC . First edn , IGLC , Sydney , pp. 73-80 , 13th Annual Conference on Lean Construction , Sydney , Australia , 19/07/2005 .","raw_type":"contributionToPeriodical"},{"id":"mag:90337572","doi":null,"is_oa":false,"landing_page_url":"https://iglcstorage.blob.core.windows.net/papers/attachment-ff79eace-2673-41ad-ae49-ed63b11eb8cb.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/9","score":0.4699999988079071,"display_name":"Industry, innovation and infrastructure"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":16,"referenced_works":["https://openalex.org/W56016962","https://openalex.org/W126420677","https://openalex.org/W1482997031","https://openalex.org/W1985231079","https://openalex.org/W2008318777","https://openalex.org/W2100317815","https://openalex.org/W2108020239","https://openalex.org/W2116994463","https://openalex.org/W2164260548","https://openalex.org/W2185177033","https://openalex.org/W2186122887","https://openalex.org/W2186447424","https://openalex.org/W2265632859","https://openalex.org/W2548643709","https://openalex.org/W2904086934","https://openalex.org/W2991668532"],"related_works":["https://openalex.org/W2265632859","https://openalex.org/W2792750178","https://openalex.org/W2402151538","https://openalex.org/W3007277124","https://openalex.org/W1919207963","https://openalex.org/W832960513","https://openalex.org/W2734871418","https://openalex.org/W2496725804","https://openalex.org/W4392928949","https://openalex.org/W4399336275"],"abstract_inverted_index":{"Construction":[0,63],"is":[1,26,39,112,141,147,171],"a":[2,11,27,32,40,51,121,124,132,148,151,200,212],"process":[3],"of":[4,17,53,57,71,97,108,127,138,153,186,203,215],"delivering":[5],"value":[6,210],"to":[7,73,75,80,85,119,208,211],"the":[8,36,58,68,98,113,136,143,169,176,184,187,192,196],"client":[9,170,188,204],"through":[10],"temporary":[12,33],"production":[13,34,43,90,177],"system,":[14],"which":[15],"consists":[16],"elements":[18],"shared":[19],"with":[20],"other":[21,103],"projects.":[22],"The":[23,89,102,115,145],"completed":[24],"work":[25],"one-of-a-kind":[28],"product":[29],"assembled":[30],"at":[31],"facility,":[35],"site.":[37],"This":[38,181],"very":[41],"complex":[42,174],"system":[44,78,91],"that":[45,129,168],"has":[46],"been":[47],"studied":[48],"extensively":[49],"over":[50],"number":[52,152],"years.":[54],"Some":[55],"members":[56],"International":[59],"Group":[60],"for":[61,150],"Lean":[62],"(IGLC)":[64],"have":[65],"recently":[66],"used":[67],"complexity":[69,205],"point":[70],"view":[72],"try":[74],"understand":[76],"this":[77,140],"and":[79,105,160],"create":[81],"guidelines":[82],"on":[83],"how":[84],"better":[86,201],"manage":[87],"it.":[88],"is,":[92],"however,":[93],"only":[94],"one":[95,106],"part":[96],"process.":[99],"part,":[104],"worthy":[107],"more":[109],"extensive":[110],"investigation,":[111],"client.":[114],"term":[116],"'client'":[117,146],"tends":[118],"imply":[120],"person":[122],"or":[123],"well-defined":[125],"body":[126],"persons":[128],"act":[130],"as":[131,173,175,189,191],"single":[133],"entity.":[134],"In":[135],"majority":[137],"projects":[139],"not":[142],"case.":[144],"representative":[149],"-":[154,157],"often":[155],"conflicting":[156],"values,":[158],"interests":[159],"time":[161],"perspectives.":[162],"A":[163],"closer":[164],"look":[165],"can":[166],"reveal":[167],"just":[172],"system.":[178],"paper":[182],"examines":[183],"characteristics":[185],"well":[190],"customer-supplier":[193],"relationship":[194],"in":[195],"built":[197],"environment,":[198],"where":[199],"understanding":[202],"may":[206],"help":[207],"deliver":[209],"wider":[213],"range":[214],"stakeholders.":[216]},"counts_by_year":[{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":6},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":4},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":6},{"year":2012,"cited_by_count":5}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}