{"id":"https://openalex.org/W790531934","doi":null,"title":"The Evaluation of Business Intelligence: A Case Study in a Major Financial Institution","display_name":"The Evaluation of Business Intelligence: A Case Study in a Major Financial Institution","publication_year":2005,"publication_date":"2005-01-01","ids":{"openalex":"https://openalex.org/W790531934","mag":"790531934"},"language":"en","primary_location":{"id":"pmh:oai:aisel.aisnet.org:acis2005-1208","doi":null,"is_oa":true,"landing_page_url":"http://aisel.aisnet.org/acis2005/97","pdf_url":"http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1208&context=acis2005","source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"ACIS 2005 Proceedings","raw_type":"text"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1208&context=acis2005","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5015143642","display_name":"David R. Arnott","orcid":"https://orcid.org/0000-0002-6527-8527","observed_orcids":["https://orcid.org/0000-0002-6527-8527"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"David Arnott","raw_affiliation_strings":["Association for Information Systems"],"raw_orcid":"https://orcid.org/0000-0002-6527-8527","affiliations":[{"raw_affiliation_string":"Association for Information Systems","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5045492712","display_name":"Marcus Colin Gibson","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I56590836","display_name":"Monash University","ror":"https://ror.org/02bfwt286","country_code":"AU","type":"education","lineage":["https://openalex.org/I56590836"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Marcus Colin Gibson","raw_affiliation_strings":["Monash university"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Monash university","institution_ids":["https://openalex.org/I56590836"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.0305,"has_fulltext":true,"cited_by_count":15,"citation_normalized_percentile":{"value":0.83449692,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"12"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9653000235557556,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9653000235557556,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.025299999862909317,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11734","display_name":"Decision Support System Applications","score":0.004699999932199717,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-intelligence","display_name":"business intelligence","score":0.8650000095367432},{"id":"https://openalex.org/keywords/decision-support-system","display_name":"decision support system","score":0.6629999876022339},{"id":"https://openalex.org/keywords/executive-information-systems","display_name":"executive information systems","score":0.8019999861717224},{"id":"https://openalex.org/keywords/financial-institutions","display_name":"financial institutions","score":0.6309999823570251},{"id":"https://openalex.org/keywords/banks","display_name":"banks","score":0.6330000162124634},{"id":"https://openalex.org/keywords/stakeholder-perspectives","display_name":"stakeholder perspectives","score":0.9010000228881836},{"id":"https://openalex.org/keywords/intangible-factors","display_name":"intangible factors","score":0.7639999985694885},{"id":"https://openalex.org/keywords/strategic-it-investment","display_name":"strategic IT investment","score":0.5540000200271606},{"id":"https://openalex.org/keywords/project-evaluation-framework","display_name":"project evaluation framework","score":0.5419999957084656}],"concepts":[{"id":"https://openalex.org/C2767350","wikidata":"https://www.wikidata.org/wiki/Q6662173","display_name":"Business intelligence","level":2,"score":0.5941435694694519},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.594140350818634},{"id":"https://openalex.org/C2779601481","wikidata":"https://www.wikidata.org/wiki/Q650241","display_name":"Financial institution","level":2,"score":0.565792441368103},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5454772114753723},{"id":"https://openalex.org/C204304583","wikidata":"https://www.wikidata.org/wiki/Q950847","display_name":"Executive information system","level":4,"score":0.5351064801216125},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.518724262714386},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.5058817267417908},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.4854884445667267},{"id":"https://openalex.org/C107327155","wikidata":"https://www.wikidata.org/wiki/Q330268","display_name":"Decision support system","level":2,"score":0.4835790991783142},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.45660972595214844},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4544825553894043},{"id":"https://openalex.org/C29848774","wikidata":"https://www.wikidata.org/wiki/Q61905","display_name":"Management information systems","level":3,"score":0.42548027634620667},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.31350043416023254},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2315702736377716},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.19877341389656067},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:aisel.aisnet.org:acis2005-1208","doi":null,"is_oa":true,"landing_page_url":"http://aisel.aisnet.org/acis2005/97","pdf_url":"http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1208&context=acis2005","source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"ACIS 2005 Proceedings","raw_type":"text"},{"id":"mag:790531934","doi":null,"is_oa":false,"landing_page_url":"https://aisel.aisnet.org/acis2005/97/","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:aisel.aisnet.org:acis2005-1208","doi":null,"is_oa":true,"landing_page_url":"http://aisel.aisnet.org/acis2005/97","pdf_url":"http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1208&context=acis2005","source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"ACIS 2005 Proceedings","raw_type":"text"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W790531934.pdf","grobid_xml":"https://content.openalex.org/works/W790531934.grobid-xml"},"referenced_works_count":30,"referenced_works":["https://openalex.org/W52319684","https://openalex.org/W1510483643","https://openalex.org/W1527311855","https://openalex.org/W1531017967","https://openalex.org/W1535148893","https://openalex.org/W1588306171","https://openalex.org/W1840884391","https://openalex.org/W1965102537","https://openalex.org/W1972013208","https://openalex.org/W1978522043","https://openalex.org/W1984058702","https://openalex.org/W1996654773","https://openalex.org/W2005598504","https://openalex.org/W2007034225","https://openalex.org/W2013789752","https://openalex.org/W2034789986","https://openalex.org/W2047547657","https://openalex.org/W2056871994","https://openalex.org/W2078382101","https://openalex.org/W2078860536","https://openalex.org/W2082571229","https://openalex.org/W2095110015","https://openalex.org/W2135492276","https://openalex.org/W2137650964","https://openalex.org/W2151461605","https://openalex.org/W2152108909","https://openalex.org/W2156284882","https://openalex.org/W2167830984","https://openalex.org/W2690712573","https://openalex.org/W2973992470"],"related_works":["https://openalex.org/W1997565664","https://openalex.org/W1511436391","https://openalex.org/W7099308426","https://openalex.org/W2944219820","https://openalex.org/W1608426959","https://openalex.org/W2314964506","https://openalex.org/W2065038273","https://openalex.org/W6964728954","https://openalex.org/W116243900","https://openalex.org/W1534983351"],"abstract_inverted_index":{"Business":[0],"intelligence":[1],"(BI)":[2],"is":[3,85,102],"the":[4,10,32,109,115,118,128,138,155,162],"current":[5],"industry":[6],"movement":[7],"that":[8,81],"addresses":[9],"use":[11,129],"of":[12,34,95,108,117,120,130,141,154,164],"IT":[13,70],"to":[14,22],"support":[15,38],"management":[16],"decision":[17,23,37],"making.":[18],"Unlike":[19],"previous":[20],"approaches":[21],"support,":[24],"BI":[25,56,78,89,96,126,135,145,166],"systems":[26,39,44,57],"are":[27],"large-scale":[28,68],"information":[29,43],"systems.":[30,146],"Whereas":[31],"development":[33,163],"small-scale":[35],"personal":[36],"(PDSS)":[40],"and":[41,49,60,79,104,137,149],"executive":[42],"(EIS)":[45],"may":[46],"be":[47],"authorised":[48],"funded":[50],"at":[51],"an":[52],"individual":[53],"executive\u2019s":[54],"discretion,":[55],"require":[58],"evaluation":[59,97,167],"approval":[61],"processes":[62],"more":[63],"like":[64],"those":[65],"used":[66],"in":[67,98,106,125,144],"operational":[69,131],"projects.":[71,90],"This":[72],"paper":[73],"presents":[74],"a":[75,99,158,165],"framework":[76,148],"for":[77,87,133,157],"proposes":[80],"Symon\u2019s":[82],"Context-Content-Process":[83,110],"model":[84],"useful":[86],"understanding":[88],"A":[91],"pilot":[92],"case":[93,150],"study":[94],"major":[100],"bank":[101],"described":[103],"analysed":[105],"terms":[107],"model.":[111],"The":[112,147],"findings":[113,151],"include":[114],"recognition":[116],"importance":[119],"non-":[121],"financial":[122],"intangible":[123],"factors":[124],"evaluation,":[127],"justification":[132],"strategic":[134],"systems,":[136],"varying":[139],"perspectives":[140],"different":[142],"stakeholders":[143],"provide":[152],"part":[153],"foundation":[156],"larger":[159],"project":[160],"concerning":[161],"method.":[168]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":3}],"updated_date":"2026-10-14T16:39:01.820549","created_date":"2016-06-24T00:00:00"}
