{"id":"https://openalex.org/W78989793","doi":null,"title":"SENSING SOCIAL MEDIA FOR CORPORATE REPUTATION MANAGEMENT: A BUSINESS AGILITY PERSPECTIVE","display_name":"SENSING SOCIAL MEDIA FOR CORPORATE REPUTATION MANAGEMENT: A BUSINESS AGILITY PERSPECTIVE","publication_year":2012,"publication_date":"2012-01-01","ids":{"openalex":"https://openalex.org/W78989793","mag":"78989793"},"language":"en","primary_location":{"id":"pmh:oai:aisel.aisnet.org:ecis2012-1139","doi":null,"is_oa":false,"landing_page_url":"http://aisel.aisnet.org/ecis2012/140","pdf_url":null,"source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"ECIS 2012 Proceedings","raw_type":"text"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5035067178","display_name":"Christoph Seebach","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I114090438","display_name":"Goethe University Frankfurt","ror":"https://ror.org/04cvxnb49","country_code":"DE","type":"education","lineage":["https://openalex.org/I114090438"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Christoph Seebach","raw_affiliation_strings":["Goethe University Frankfurt, Frankfurt am Main, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Goethe University Frankfurt, Frankfurt am Main, Germany","institution_ids":["https://openalex.org/I114090438"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5030955120","display_name":"Roman Beck","orcid":"https://orcid.org/0000-0002-6341-2382","observed_orcids":["https://orcid.org/0000-0002-6341-2382"]},"institutions":[{"id":"https://openalex.org/I114090438","display_name":"Goethe University Frankfurt","ror":"https://ror.org/04cvxnb49","country_code":"DE","type":"education","lineage":["https://openalex.org/I114090438"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Roman Beck","raw_affiliation_strings":["Goethe University Frankfurt, Frankfurt am Main, Germany"],"raw_orcid":"https://orcid.org/0000-0002-6341-2382","affiliations":[{"raw_affiliation_string":"Goethe University Frankfurt, Frankfurt am Main, Germany","institution_ids":["https://openalex.org/I114090438"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5024528681","display_name":"\u041e\u043b\u044c\u0433\u0430 \u041e\u043b\u0435\u043a\u0441\u0430\u043d\u0434\u0440\u0456\u0432\u043d\u0430 \u0414\u0435\u043d\u0456\u0441\u043e\u0432\u0430","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I114090438","display_name":"Goethe University Frankfurt","ror":"https://ror.org/04cvxnb49","country_code":"DE","type":"education","lineage":["https://openalex.org/I114090438"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"\u041e\u043b\u044c\u0433\u0430 \u041e\u043b\u0435\u043a\u0441\u0430\u043d\u0434\u0440\u0456\u0432\u043d\u0430 \u0414\u0435\u043d\u0456\u0441\u043e\u0432\u0430","raw_affiliation_strings":["Goethe University Frankfurt, Frankfurt am Main, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Goethe University Frankfurt, Frankfurt am Main, Germany","institution_ids":["https://openalex.org/I114090438"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I114090438"],"apc_list":null,"apc_paid":null,"fwci":4.0298,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.93923597,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"140","last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12738","display_name":"Corporate Identity and Reputation","score":0.9398999810218811,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12738","display_name":"Corporate Identity and Reputation","score":0.9398999810218811,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.052799999713897705,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.005200000014156103,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/corporate-reputation-management","display_name":"corporate reputation management","score":0.972000002861023},{"id":"https://openalex.org/keywords/social-media-sensing","display_name":"social media sensing","score":0.9179999828338623},{"id":"https://openalex.org/keywords/organizational-agility","display_name":"organizational agility","score":0.9990000128746033},{"id":"https://openalex.org/keywords/twitter","display_name":"Twitter","score":0.5550000071525574},{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"sentiment analysis","score":0.796999990940094},{"id":"https://openalex.org/keywords/reputational-threats","display_name":"reputational threats","score":0.859000027179718},{"id":"https://openalex.org/keywords/bank-reputation","display_name":"bank reputation","score":0.5519999861717224},{"id":"https://openalex.org/keywords/microblogging","display_name":"microblogging","score":0.7149999737739563},{"id":"https://openalex.org/keywords/crisis-response","display_name":"crisis response","score":0.4480000138282776}],"concepts":[{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.8122667074203491},{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.771245002746582},{"id":"https://openalex.org/C143275388","wikidata":"https://www.wikidata.org/wiki/Q92438","display_name":"Microblogging","level":3,"score":0.6802217960357666},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5616452097892761},{"id":"https://openalex.org/C2985362895","wikidata":"https://www.wikidata.org/wiki/Q478594","display_name":"Reputation management","level":3,"score":0.5598684549331665},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5446478724479675},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.45967796444892883},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4365021586418152},{"id":"https://openalex.org/C163442688","wikidata":"https://www.wikidata.org/wiki/Q1426058","display_name":"Corporate communication","level":3,"score":0.43174469470977783},{"id":"https://openalex.org/C141261163","wikidata":"https://www.wikidata.org/wiki/Q218600","display_name":"Corporate social responsibility","level":2,"score":0.35026249289512634},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3330463469028473},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3085099756717682},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.14483481645584106},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.08294603228569031},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:aisel.aisnet.org:ecis2012-1139","doi":null,"is_oa":false,"landing_page_url":"http://aisel.aisnet.org/ecis2012/140","pdf_url":null,"source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"ECIS 2012 Proceedings","raw_type":"text"},{"id":"pmh:oai:pure.atira.dk:publications/1792e810-8be4-46f6-88a8-004932291c2a","doi":null,"is_oa":false,"landing_page_url":"https://pure.itu.dk/portal/da/publications/1792e810-8be4-46f6-88a8-004932291c2a","pdf_url":null,"source":{"id":"https://openalex.org/S4377196680","display_name":"IT University Of Copenhagen (IT University of Copenhagen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I83467386","host_organization_name":"IT University of Copenhagen","host_organization_lineage":["https://openalex.org/I83467386"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Seebach, C, Beck, R & Denisova, O 2012, Sensing Social Media for Corporate Reputation Management: A Business Agility Perspective. in Proceedings of the 20th European Conference on Information Systems (ECIS); Barcelona, Spain.","raw_type":"info:eu-repo/semantics/conferenceObject"},{"id":"mag:78989793","doi":null,"is_oa":false,"landing_page_url":"http://dblp.uni-trier.de/db/conf/ecis/ecis2012.html#SeebachBD12","pdf_url":null,"source":{"id":"https://openalex.org/S4306418324","display_name":"European Conference on Information Systems","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"European Conference on Information Systems","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":41,"referenced_works":["https://openalex.org/W594638297","https://openalex.org/W1486039312","https://openalex.org/W1519000507","https://openalex.org/W1553296127","https://openalex.org/W1557638806","https://openalex.org/W1563918824","https://openalex.org/W1567663560","https://openalex.org/W1887819992","https://openalex.org/W1973980643","https://openalex.org/W1992820628","https://openalex.org/W1995463737","https://openalex.org/W1996547717","https://openalex.org/W2001664092","https://openalex.org/W2022204871","https://openalex.org/W2044575562","https://openalex.org/W2045678587","https://openalex.org/W2051527059","https://openalex.org/W2061977616","https://openalex.org/W2064808927","https://openalex.org/W2071104546","https://openalex.org/W2076361923","https://openalex.org/W2106563064","https://openalex.org/W2122006260","https://openalex.org/W2124103550","https://openalex.org/W2126581182","https://openalex.org/W2129125364","https://openalex.org/W2135516976","https://openalex.org/W2142009669","https://openalex.org/W2142225512","https://openalex.org/W2143884828","https://openalex.org/W2147270415","https://openalex.org/W2153222072","https://openalex.org/W2158810025","https://openalex.org/W2160375265","https://openalex.org/W2161288631","https://openalex.org/W2315766968","https://openalex.org/W2333930280","https://openalex.org/W2498690182","https://openalex.org/W2621340340","https://openalex.org/W3121424256","https://openalex.org/W3214886846"],"related_works":["https://openalex.org/W1984997058","https://openalex.org/W4412285081","https://openalex.org/W3156139189","https://openalex.org/W369098865","https://openalex.org/W2547797162","https://openalex.org/W2098384830","https://openalex.org/W2086830470","https://openalex.org/W2613513181","https://openalex.org/W2920714065","https://openalex.org/W7048157233"],"abstract_inverted_index":{"The":[0],"concept":[1],"of":[2,65,133],"business":[3,22],"agility":[4],"reflects":[5],"an":[6,113,196],"organization's":[7,197],"need":[8,50],"to":[9,16,18,31,57,62,107,176,194],"develop":[10],"sensing":[11,96,125,198],"capabilities":[12],"for":[13,54,73,82,94,103,190],"being":[14,55,83],"able":[15,56],"respond":[17],"changes":[19],"in":[20],"the":[21,45,63,80,143],"environment":[23],"rapidly.":[24],"Therefore,":[25,88],"intelligent":[26],"information":[27],"systems":[28],"are":[29],"needed":[30],"support":[32],"decision":[33],"makers":[34],"with":[35,85],"accurate":[36],"and":[37,157,171],"timely":[38],"information.":[39],"Since":[40],"corporate":[41,121,169,180],"reputation":[42,122,170,181],"is":[43],"among":[44],"most":[46],"valuable":[47,189],"assets,":[48],"organizations":[49,89,173],"efficient":[51],"measuring":[52],"techniques":[53],"manage":[58],"it.":[59],"Recently,":[60],"due":[61],"advent":[64],"social":[66,97,126,165,184],"media":[67,98,166,185],"new":[68],"reputational":[69,108],"challenges":[70],"have":[71],"emerged":[72],"firms,":[74],"since":[75],"such":[76],"technologies":[77],"significantly":[78],"increase":[79],"risk":[81],"associated":[84],"negative":[86],"issues.":[87],"should":[90],"utilize":[91],"there":[92],"IT-systems":[93],"actively":[95],"content":[99,159,186],"as":[100],"a":[101,104,131,137],"basis":[102],"quick":[105],"response":[106],"threats.":[109],"Accordingly,":[110],"we":[111,129,152],"provide":[112],"empirical":[114,150],"example":[115],"on":[116],"how":[117,164],"firms":[118],"might":[119,167],"improve":[120,195],"management":[123],"through":[124],"media.":[127],"Specifically,":[128],"analyze":[130],"dataset":[132],"271,207":[134],"messages":[135],"about":[136],"large":[138],"American":[139],"Bank":[140],"collected":[141],"from":[142],"public":[144],"microblogging":[145],"platform":[146],"Twitter.":[147],"For":[148],"our":[149],"investigation,":[151],"applied":[153],"automated":[154],"sentiment":[155],"analysis":[156],"manual":[158],"analysis.":[160],"Our":[161],"results":[162],"demonstrate":[163],"impact":[168],"what":[172],"can":[174],"do":[175],"prepare":[177],"themselves.":[178],"Beyond":[179],"management,":[182],"analyzing":[183],"may":[187],"be":[188],"many":[191],"other":[192],"purposes":[193],"capabilities.":[199]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":3},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":3}],"updated_date":"2026-11-11T12:16:26.678958","created_date":"2016-06-24T00:00:00"}
