{"id":"https://openalex.org/W787102141","doi":"https://doi.org/10.1016/j.ijhm.2015.06.003","title":"Influence of sustainable hospitality supply chain management on customers\u2019 attitudes and behaviors","display_name":"Influence of sustainable hospitality supply chain management on customers\u2019 attitudes and behaviors","publication_year":2015,"publication_date":"2015-06-30","ids":{"openalex":"https://openalex.org/W787102141","doi":"https://doi.org/10.1016/j.ijhm.2015.06.003","mag":"787102141"},"language":"en","primary_location":{"id":"doi:10.1016/j.ijhm.2015.06.003","doi":"https://doi.org/10.1016/j.ijhm.2015.06.003","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.ijhm.2015.06.003","pdf_url":null,"source":{"id":"https://openalex.org/S148599315","display_name":"International Journal of Hospitality Management","issn_l":"0278-4319","issn":["0278-4319","1873-4693"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-2","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Hospitality Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100451934","display_name":"Xun Xu","orcid":"https://orcid.org/0000-0003-4463-3507","observed_orcids":["https://orcid.org/0000-0003-4463-3507"]},"institutions":[{"id":"https://openalex.org/I197875241","display_name":"California State University, Stanislaus","ror":"https://ror.org/00ejm2g54","country_code":"US","type":"education","lineage":["https://openalex.org/I197875241"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Xun Xu","raw_affiliation_strings":["Department of Management, Operations, and Marketing, College of Business Administration, California State University, Stanislaus, Turlock, CA, 95382, United States"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management, Operations, and Marketing, College of Business Administration, California State University, Stanislaus, Turlock, CA, 95382, United States","institution_ids":["https://openalex.org/I197875241"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5086298888","display_name":"Do\u011fan G\u00fcrsoy","orcid":"https://orcid.org/0000-0002-3602-9433","observed_orcids":["https://orcid.org/0000-0002-3602-9433"]},"institutions":[{"id":"https://openalex.org/I24027795","display_name":"University of Johannesburg","ror":"https://ror.org/04z6c2n17","country_code":"ZA","type":"education","lineage":["https://openalex.org/I24027795"]},{"id":"https://openalex.org/I72951846","display_name":"Washington State University","ror":"https://ror.org/05dk0ce17","country_code":"US","type":"education","lineage":["https://openalex.org/I72951846"]}],"countries":["US","ZA"],"is_corresponding":true,"raw_author_name":"Dogan Gursoy","raw_affiliation_strings":["School of Hospitality Business Management, College of Business, Washington State University, Pullman, WA, USA","School of Tourism and Hospitality, University of Johannesburg, Johannesburg, South Africa"],"raw_orcid":"https://orcid.org/0000-0002-3602-9433","affiliations":[{"raw_affiliation_string":"School of Hospitality Business Management, College of Business, Washington State University, Pullman, WA, USA","institution_ids":["https://openalex.org/I72951846"]},{"raw_affiliation_string":"School of Tourism and Hospitality, University of Johannesburg, Johannesburg, South Africa","institution_ids":["https://openalex.org/I24027795"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5086298888"],"corresponding_institution_ids":["https://openalex.org/I24027795","https://openalex.org/I72951846"],"apc_list":{"value":4270,"currency":"USD","value_usd":4270},"apc_paid":null,"fwci":17.3901,"has_fulltext":false,"cited_by_count":163,"citation_normalized_percentile":{"value":0.98763835,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"49","issue":null,"first_page":"105","last_page":"116"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10880","display_name":"Environmental Sustainability in Business","score":0.7397000193595886,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10880","display_name":"Environmental Sustainability in Business","score":0.7397000193595886,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10539","display_name":"Sustainable Supply Chain Management","score":0.23350000381469727,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.020899999886751175,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sustainable-supply-chain-management","display_name":"sustainable supply chain management","score":0.9539999961853027},{"id":"https://openalex.org/keywords/hospitality-industry","display_name":"hospitality industry","score":0.7379999756813049},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.9269999861717224},{"id":"https://openalex.org/keywords/customer-loyalty","display_name":"customer loyalty","score":1.0},{"id":"https://openalex.org/keywords/willingness-to-pay-premium","display_name":"willingness to pay premium","score":0.9459999799728394},{"id":"https://openalex.org/keywords/consumer-attitudes","display_name":"consumer attitudes","score":0.6209999918937683},{"id":"https://openalex.org/keywords/consumer-behavior","display_name":"consumer behavior","score":0.8550000190734863},{"id":"https://openalex.org/keywords/environmental-sustainability","display_name":"environmental sustainability","score":0.6269999742507935},{"id":"https://openalex.org/keywords/social-sustainability","display_name":"social sustainability","score":0.9049999713897705},{"id":"https://openalex.org/keywords/economic-sustainability","display_name":"economic sustainability","score":0.9900000095367432},{"id":"https://openalex.org/keywords/hotels","display_name":"hotels","score":0.7459999918937683},{"id":"https://openalex.org/keywords/mediating-role-of-satisfaction","display_name":"mediating effect of satisfaction","score":0.5370000004768372}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7820491194725037},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.7402792572975159},{"id":"https://openalex.org/C107482638","wikidata":"https://www.wikidata.org/wiki/Q815825","display_name":"Hospitality","level":3,"score":0.6369544863700867},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.6111841201782227},{"id":"https://openalex.org/C146897074","wikidata":"https://www.wikidata.org/wiki/Q1932925","display_name":"Loyalty business model","level":4,"score":0.5932261347770691},{"id":"https://openalex.org/C77197577","wikidata":"https://www.wikidata.org/wiki/Q17009646","display_name":"Customer delight","level":5,"score":0.5552913546562195},{"id":"https://openalex.org/C101276457","wikidata":"https://www.wikidata.org/wiki/Q5196474","display_name":"Customer retention","level":4,"score":0.5124610066413879},{"id":"https://openalex.org/C2777364431","wikidata":"https://www.wikidata.org/wiki/Q140813","display_name":"Willingness to pay","level":2,"score":0.47804003953933716},{"id":"https://openalex.org/C525551149","wikidata":"https://www.wikidata.org/wiki/Q1495452","display_name":"Hospitality industry","level":3,"score":0.4665496051311493},{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.46100208163261414},{"id":"https://openalex.org/C31367271","wikidata":"https://www.wikidata.org/wiki/Q5196444","display_name":"Customer advocacy","level":4,"score":0.43397560715675354},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.20787838101387024},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.12441223859786987},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.11100199818611145},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.09329536557197571},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.08697423338890076},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1016/j.ijhm.2015.06.003","doi":"https://doi.org/10.1016/j.ijhm.2015.06.003","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.ijhm.2015.06.003","pdf_url":null,"source":{"id":"https://openalex.org/S148599315","display_name":"International Journal of Hospitality Management","issn_l":"0278-4319","issn":["0278-4319","1873-4693"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-2","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Hospitality Management","raw_type":"journal-article"},{"id":"pmh:oai:espace.curtin.edu.au:20.500.11937/9783","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/20.500.11937/9783","pdf_url":null,"source":{"id":"https://openalex.org/S4306401790","display_name":"eSpace (Curtin University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I205640436","host_organization_name":"Curtin University","host_organization_lineage":["https://openalex.org/I205640436"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Journal Article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6194999814033508,"display_name":"Responsible consumption and production","id":"https://metadata.un.org/sdg/12"}],"sustainable_development_goals_aurora":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":108,"referenced_works":["https://openalex.org/W49479346","https://openalex.org/W630727849","https://openalex.org/W1556860653","https://openalex.org/W1789834800","https://openalex.org/W1799750435","https://openalex.org/W1964483219","https://openalex.org/W1964624641","https://openalex.org/W1965574139","https://openalex.org/W1966649378","https://openalex.org/W1970759779","https://openalex.org/W1976099236","https://openalex.org/W1977578381","https://openalex.org/W1979137387","https://openalex.org/W1981495580","https://openalex.org/W1990109316","https://openalex.org/W1990789191","https://openalex.org/W1990914685","https://openalex.org/W1993910482","https://openalex.org/W1995025347","https://openalex.org/W1997002329","https://openalex.org/W2000019983","https://openalex.org/W2000814543","https://openalex.org/W2001155783","https://openalex.org/W2001807287","https://openalex.org/W2003428641","https://openalex.org/W2003648977","https://openalex.org/W2003905300","https://openalex.org/W2004755290","https://openalex.org/W2007885694","https://openalex.org/W2009306888","https://openalex.org/W2011577218","https://openalex.org/W2012605711","https://openalex.org/W2012856092","https://openalex.org/W2014530101","https://openalex.org/W2018352285","https://openalex.org/W2019106091","https://openalex.org/W2020236881","https://openalex.org/W2023699193","https://openalex.org/W2027669005","https://openalex.org/W2027696559","https://openalex.org/W2028834210","https://openalex.org/W2029636862","https://openalex.org/W2030851169","https://openalex.org/W2033165209","https://openalex.org/W2033375858","https://openalex.org/W2034057221","https://openalex.org/W2034221641","https://openalex.org/W2036324385","https://openalex.org/W2039184034","https://openalex.org/W2041755231","https://openalex.org/W2046008815","https://openalex.org/W2048712858","https://openalex.org/W2049806837","https://openalex.org/W2051097030","https://openalex.org/W2053749388","https://openalex.org/W2054283605","https://openalex.org/W2058587514","https://openalex.org/W2061659318","https://openalex.org/W2067120914","https://openalex.org/W2069869930","https://openalex.org/W2072529551","https://openalex.org/W2073896218","https://openalex.org/W2076610225","https://openalex.org/W2078467970","https://openalex.org/W2080206984","https://openalex.org/W2081090239","https://openalex.org/W2083240876","https://openalex.org/W2086695457","https://openalex.org/W2091310574","https://openalex.org/W2096386387","https://openalex.org/W2098470612","https://openalex.org/W2098501331","https://openalex.org/W2100236021","https://openalex.org/W2103299208","https://openalex.org/W2103583402","https://openalex.org/W2103844814","https://openalex.org/W2107057308","https://openalex.org/W2114326534","https://openalex.org/W2115176622","https://openalex.org/W2115612291","https://openalex.org/W2116153465","https://openalex.org/W2116813401","https://openalex.org/W2128888925","https://openalex.org/W2129399269","https://openalex.org/W2130989233","https://openalex.org/W2134325158","https://openalex.org/W2136000373","https://openalex.org/W2137055766","https://openalex.org/W2141636284","https://openalex.org/W2141958938","https://openalex.org/W2144845470","https://openalex.org/W2147490991","https://openalex.org/W2156885875","https://openalex.org/W2157330316","https://openalex.org/W2159067208","https://openalex.org/W2159512086","https://openalex.org/W2164216204","https://openalex.org/W2164276724","https://openalex.org/W2168623383","https://openalex.org/W2329253853","https://openalex.org/W3125191964","https://openalex.org/W3125199730","https://openalex.org/W3125686936","https://openalex.org/W3216296477","https://openalex.org/W4244503239","https://openalex.org/W4246467418","https://openalex.org/W6638380345","https://openalex.org/W6675871629"],"related_works":["https://openalex.org/W3173959366","https://openalex.org/W2892608846","https://openalex.org/W4387876907","https://openalex.org/W4391282487","https://openalex.org/W7125935442","https://openalex.org/W2620049660","https://openalex.org/W3037818351","https://openalex.org/W2912258303","https://openalex.org/W4412998251","https://openalex.org/W7215318730"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":20},{"year":2024,"cited_by_count":17},{"year":2023,"cited_by_count":20},{"year":2022,"cited_by_count":16},{"year":2021,"cited_by_count":19},{"year":2020,"cited_by_count":26},{"year":2019,"cited_by_count":18},{"year":2018,"cited_by_count":9},{"year":2017,"cited_by_count":5},{"year":2016,"cited_by_count":5},{"year":2015,"cited_by_count":2}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}
