{"id":"https://openalex.org/W780127339","doi":null,"title":"The management of temporary staff in healthcare emergency departments : implications for patient safety and service quality","display_name":"The management of temporary staff in healthcare emergency departments : implications for patient safety and service quality","publication_year":2013,"publication_date":"2013-01-01","ids":{"openalex":"https://openalex.org/W780127339","mag":"780127339"},"language":"en","primary_location":{"id":"pmh:oai:uilis.unsyiah.ac.id:20622","doi":null,"is_oa":true,"landing_page_url":"https://kclpure.kcl.ac.uk/portal/en/theses/the-management-of-temporary-staff-in-healthcare-emergency-departments(9a9b3de6-8976-4344-9719-7e9a807d8aea).html","pdf_url":"http://uilis.unsyiah.ac.id/opentheses/items/show/20622","source":{"id":"https://openalex.org/S4377196378","display_name":"UPT. Syiah Kuala University Library (Syiah Kuala University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I187494767","host_organization_name":"Universitas Syiah Kuala","host_organization_lineage":["https://openalex.org/I187494767"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"book"},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://uilis.unsyiah.ac.id/opentheses/items/show/20622","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5036752542","display_name":"Zofia Bajorek","orcid":"https://orcid.org/0000-0001-6132-7267","observed_orcids":["https://orcid.org/0000-0001-6132-7267"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Zofia Bajorek","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0001-6132-7267","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5036752542"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.4812000095844269,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.4812000095844269,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10186","display_name":"Nursing education and management","score":0.19840000569820404,"subfield":{"id":"https://openalex.org/subfields/2922","display_name":"Research and Theory"},"field":{"id":"https://openalex.org/fields/29","display_name":"Nursing"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12843","display_name":"Human Resource and Talent Management","score":0.05260000005364418,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/temporary-workers","display_name":"temporary workers","score":0.8970000147819519},{"id":"https://openalex.org/keywords/agency-staff","display_name":"agency staff","score":0.7720000147819519},{"id":"https://openalex.org/keywords/emergency-department","display_name":"emergency department","score":0.7149999737739563},{"id":"https://openalex.org/keywords/psychological-contract","display_name":"psychological contract","score":0.9240000247955322},{"id":"https://openalex.org/keywords/patient-safety","display_name":"patient safety","score":0.781000018119812},{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":0.9480000138282776},{"id":"https://openalex.org/keywords/major-trauma-centres","display_name":"major trauma centres","score":0.6830000281333923},{"id":"https://openalex.org/keywords/staff-shortage","display_name":"staff shortage","score":0.6309999823570251},{"id":"https://openalex.org/keywords/temporary-staffing","display_name":"temporary staffing","score":0.34700000286102295},{"id":"https://openalex.org/keywords/psychological-contract-breach","display_name":"psychological contract breach","score":0.6079999804496765},{"id":"https://openalex.org/keywords/health-care-workforce","display_name":"healthcare workforce","score":0.3370000123977661}],"concepts":[{"id":"https://openalex.org/C2779328685","wikidata":"https://www.wikidata.org/wiki/Q1475557","display_name":"Patient safety","level":3,"score":0.5475571751594543},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.5414159297943115},{"id":"https://openalex.org/C545542383","wikidata":"https://www.wikidata.org/wiki/Q2751242","display_name":"Medical emergency","level":1,"score":0.5295815467834473},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.4824850857257843},{"id":"https://openalex.org/C3018279614","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Healthcare service","level":3,"score":0.47925424575805664},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4699174463748932},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.43502703309059143},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.42959973216056824},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.42422378063201904},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.33680808544158936},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.13742750883102417},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.09438759088516235},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.07589712738990784},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:uilis.unsyiah.ac.id:20622","doi":null,"is_oa":true,"landing_page_url":"https://kclpure.kcl.ac.uk/portal/en/theses/the-management-of-temporary-staff-in-healthcare-emergency-departments(9a9b3de6-8976-4344-9719-7e9a807d8aea).html","pdf_url":"http://uilis.unsyiah.ac.id/opentheses/items/show/20622","source":{"id":"https://openalex.org/S4377196378","display_name":"UPT. Syiah Kuala University Library (Syiah Kuala University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I187494767","host_organization_name":"Universitas Syiah Kuala","host_organization_lineage":["https://openalex.org/I187494767"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"book"},{"id":"pmh:oai:kclpure.kcl.ac.uk:studenttheses/9a9b3de6-8976-4344-9719-7e9a807d8aea","doi":null,"is_oa":false,"landing_page_url":"https://kclpure.kcl.ac.uk/portal/en/studentTheses/9a9b3de6-8976-4344-9719-7e9a807d8aea","pdf_url":null,"source":{"id":"https://openalex.org/S4306400216","display_name":"Research Portal (King's College London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I183935753","host_organization_name":"King's College London","host_organization_lineage":["https://openalex.org/I183935753"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Doctor of Philosophy"},{"id":"mag:780127339","doi":null,"is_oa":false,"landing_page_url":"http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.628242","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:uilis.unsyiah.ac.id:20622","doi":null,"is_oa":true,"landing_page_url":"https://kclpure.kcl.ac.uk/portal/en/theses/the-management-of-temporary-staff-in-healthcare-emergency-departments(9a9b3de6-8976-4344-9719-7e9a807d8aea).html","pdf_url":"http://uilis.unsyiah.ac.id/opentheses/items/show/20622","source":{"id":"https://openalex.org/S4377196378","display_name":"UPT. Syiah Kuala University Library (Syiah Kuala University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I187494767","host_organization_name":"Universitas Syiah Kuala","host_organization_lineage":["https://openalex.org/I187494767"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"book"},"sustainable_development_goals":[{"score":0.8048999905586243,"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being"},{"score":0.6452000141143799,"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W780127339.pdf","grobid_xml":"https://content.openalex.org/works/W780127339.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2915731563","https://openalex.org/W7215093642","https://openalex.org/W4231958010","https://openalex.org/W4239593655","https://openalex.org/W2556902077","https://openalex.org/W7154476944","https://openalex.org/W2207626547","https://openalex.org/W7159598598","https://openalex.org/W3127205601","https://openalex.org/W2588318512"],"abstract_inverted_index":{"The":[0,77,84,105,129,139,234,258],"use":[1,18,148,298],"of":[2,33,60,70,81,89,110,113,145,149,167,225,240,248,254,264,283],"temporary":[3,44,75,90,127,150,218,241,255,284,296],"staff":[4,36,45,91,172,197,256,285,297],"in":[5,92,243,272],"healthcare":[6],"presents":[7],"a":[8,13,114,119,162,205,290],"management":[9,69,88,97,109,169,224,270],"challenge.":[10],"There":[11],"is":[12],"case":[14,134],"for":[15,123],"minimising":[16],"their":[17,25],"to":[19,50,64,170,182,190,209,221],"reduce":[20],"the":[21,29,57,61,66,71,87,108,111,165,222,226,237,246,252,262,265,273,276,280],"risks":[22],"associated":[23,156],"with":[24,28,74,157,179],"limited":[26],"familiarity":[27],"context":[30],"and":[31,102,152,174,186,229,245,299],"knowledge":[32],"protocols.":[34],"However,":[35],"shortages":[37],"can":[38],"negatively":[39],"affect":[40],"patient":[41,158,184,191,300],"outcomes.":[42,301],"Consequently,":[43],"are":[46],"required":[47,126],"but":[48],"need":[49],"be":[51],"carefully":[52],"managed.":[53],"This":[54],"thesis":[55],"uses":[56],"analytic":[58],"framework":[59],"psychological":[62,211,231,281],"contract":[63,232,293],"explore":[65],"previously":[67],"neglected":[68],"employment":[72],"relationship":[73],"staff.":[76],"empirical":[78],"research":[79,130,259],"consisted":[80],"two":[82],"studies.":[83],"first":[85],"explored":[86],"Emergency":[93],"Departments":[94],"(ED),":[95],"analysing":[96],"perspectives":[98],"at":[99],"macro,":[100],"meso":[101],"micro":[103],"levels.":[104],"second":[106],"studied":[107],"launch":[112],"Major":[115],"Trauma":[116],"Centre":[117],"introducing":[118],"Consultant":[120],"Resident":[121],"On-Call":[122],"trauma,":[124],"which":[125],"contracts.":[128],"was":[131,141],"conducted":[132],"through":[133],"studies":[135,277],"utilising":[136],"semi-structured":[137],"interviews.":[138],"ED":[140],"specifically":[142],"chosen":[143],"because":[144],"its":[146,153],"high":[147],"staff,":[151],"particular":[154],"challenges":[155],"care.":[159],"Results":[160],"indicated":[161],"conflict":[163],"between":[164,251,268],"priorities":[166,267],"senior":[168],"minimise":[171],"costs,":[173],"department":[175],"level":[176],"management,":[177],"concerned":[178],"staffing":[180,242],"levels":[181,271],"maintain":[183],"care":[185],"service":[187],"delivery.":[188],"Risks":[189],"safety,":[192],"particularly":[193],"when":[194,213],"ad-hoc":[195],"agency":[196],"were":[198,200,215,286],"recruited,":[199],"identified.":[201,257],"Study":[202],"2":[203],"revealed":[204,261,278],"shift":[206],"from":[207],"relational":[208,292],"transactional":[210],"contracts":[212,219,282],"consultants":[214],"placed":[216],"on":[217],"due":[220],"protracted":[223],"change":[227],"process":[228],"perceived":[230],"breach.":[233],"results":[235],"highlighted":[236],"distinctive":[238],"characteristics":[239],"healthcare,":[244],"hierarchy":[247],"preferences":[249],"3":[250],"types":[253],"also":[260],"consequences":[263],"competing":[266],"different":[269],"hospital.":[274],"Finally,":[275],"that":[279],"predominantly":[287],"transactional,":[288],"whereas":[289],"more":[291],"could":[294],"improve":[295]},"counts_by_year":[{"year":2014,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}
