{"id":"https://openalex.org/W77960197","doi":null,"title":"The importance of being aesthetic: work, employment and service organization","display_name":"The importance of being aesthetic: work, employment and service organization","publication_year":2001,"publication_date":"2001-03-29","ids":{"openalex":"https://openalex.org/W77960197","mag":"77960197"},"language":"en","primary_location":{"id":"mag:77960197","doi":null,"is_oa":false,"landing_page_url":"https://pureportal.strath.ac.uk/en/publications/the-importance-of-being-aesthetic-work-employment-and-service-org","pdf_url":null,"source":{"id":"https://openalex.org/S4306463714","display_name":"Palgrave eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319702","host_organization_name":"Palgrave Macmillan","host_organization_lineage":["https://openalex.org/P4310319702","https://openalex.org/P4310319964"],"host_organization_lineage_names":["Palgrave Macmillan","Macmillan Publishers"],"type":"ebook platform"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Palgrave eBooks","raw_type":null},"volume":null,"type":"book-chapter","indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5026721622","display_name":"Dennis Nickson","orcid":"https://orcid.org/0000-0002-3328-0729","observed_orcids":["https://orcid.org/0000-0002-3328-0729"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Dennis Nickson","raw_affiliation_strings":["Work, Employment And Organisation"],"raw_orcid":"https://orcid.org/0000-0002-3328-0729","affiliations":[{"raw_affiliation_string":"Work, Employment And Organisation","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5076502324","display_name":"Chris Warhurst","orcid":"https://orcid.org/0000-0003-1432-1262","observed_orcids":["https://orcid.org/0000-0003-1432-1262"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Chris Warhurst","raw_affiliation_strings":["Work, Employment And Organisation"],"raw_orcid":"https://orcid.org/0000-0003-1432-1262","affiliations":[{"raw_affiliation_string":"Work, Employment And Organisation","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5023796869","display_name":"Anne Witz","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Anne Witz","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5003419951","display_name":"Anne Marie Cullen","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Anne Marie Cullen","raw_affiliation_strings":["Work, Employment And Organisation"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Work, Employment And Organisation","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":63,"citation_normalized_percentile":{"value":0.0488746,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"170","last_page":"190"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10344","display_name":"Management and Organizational Studies","score":0.5062999725341797,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10344","display_name":"Management and Organizational Studies","score":0.5062999725341797,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14322","display_name":"Art, Aesthetics, and Perception","score":0.10040000081062317,"subfield":{"id":"https://openalex.org/subfields/1213","display_name":"Visual Arts and Performing Arts"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11466","display_name":"Innovative Education and Learning Practices","score":0.09380000084638596,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/aesthetic-knowledge","display_name":"aesthetic knowledge","score":0.9210000038146973},{"id":"https://openalex.org/keywords/work","display_name":"work","score":0.5170000195503235},{"id":"https://openalex.org/keywords/employment","display_name":"employment","score":0.972000002861023},{"id":"https://openalex.org/keywords/service-organizations","display_name":"service organizations","score":0.8420000076293945},{"id":"https://openalex.org/keywords/business-practices","display_name":"organizational practices","score":0.7319999933242798}],"concepts":[{"id":"https://openalex.org/C13200473","wikidata":"https://www.wikidata.org/wiki/Q2747831","display_name":"Reflexivity","level":2,"score":0.8432761430740356},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.663593590259552},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6177790760993958},{"id":"https://openalex.org/C107038049","wikidata":"https://www.wikidata.org/wiki/Q35986","display_name":"Aesthetics","level":1,"score":0.535226047039032},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.5209451913833618},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.49405601620674133},{"id":"https://openalex.org/C2776095079","wikidata":"https://www.wikidata.org/wiki/Q489538","display_name":"The Symbolic","level":2,"score":0.4461725652217865},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.39504826068878174},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3296656608581543},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3208572566509247},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.20946353673934937},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2057485580444336},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.2053534984588623},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16028016805648804},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.14153102040290833},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.13780736923217773},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.13114020228385925},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.11229094862937927},{"id":"https://openalex.org/C11171543","wikidata":"https://www.wikidata.org/wiki/Q41630","display_name":"Psychoanalysis","level":1,"score":0.09287083148956299},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:77960197","doi":null,"is_oa":false,"landing_page_url":"https://pureportal.strath.ac.uk/en/publications/the-importance-of-being-aesthetic-work-employment-and-service-org","pdf_url":null,"source":{"id":"https://openalex.org/S4306463714","display_name":"Palgrave eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319702","host_organization_name":"Palgrave Macmillan","host_organization_lineage":["https://openalex.org/P4310319702","https://openalex.org/P4310319964"],"host_organization_lineage_names":["Palgrave Macmillan","Macmillan Publishers"],"type":"ebook platform"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Palgrave eBooks","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"score":0.6100000143051147,"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2095486861","https://openalex.org/W2215888304","https://openalex.org/W111071110","https://openalex.org/W4242580120","https://openalex.org/W7048063316","https://openalex.org/W1560296801","https://openalex.org/W4249866384","https://openalex.org/W7113374253","https://openalex.org/W2165769412","https://openalex.org/W2904188587"],"abstract_inverted_index":{"Aesthetic":[0],"knowledge":[1],"plays":[2],"an":[3,19,35],"important":[4],"part":[5,21,47],"in":[6],"organizational":[7],"practice,":[8],"not":[9],"only":[10],"as":[11,18,46,50,52],"the":[12,23],"symbolic":[13],"context":[14],"for":[15],"work,":[16],"but":[17],"integral":[20],"of":[22,40,48],"work":[24],"that":[25,30],"people":[26],"do.":[27],"It":[28],"suggests":[29],"aesthetic":[31],"reflexivity,":[32],"which":[33],"involves":[34],"opening":[36],"up":[37],"and":[38],"questioning":[39],"what":[41],"is":[42,44],"known,":[43],"experienced":[45],"practice":[49],"well":[51],"a":[53],"'time":[54],"out'":[55],"from":[56],"practice.":[57]},"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":5},{"year":2016,"cited_by_count":5},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":2}],"updated_date":"2026-10-12T09:40:04.860316","created_date":"2016-06-24T00:00:00"}