{"id":"https://openalex.org/W74838680","doi":null,"title":"An investigation on factors of work stress influence job performance: Moderating social support","display_name":"An investigation on factors of work stress influence job performance: Moderating social support","publication_year":2014,"publication_date":"2014-07-01","ids":{"openalex":"https://openalex.org/W74838680","mag":"74838680"},"language":"en","primary_location":{"id":"pmh:oai:etd.uum.edu.my:4157","doi":null,"is_oa":true,"landing_page_url":"https://etd.uum.edu.my/4157/1/s814096.pdf","pdf_url":"http://etd.uum.edu.my/4157/1/s814096.pdf","source":{"id":"https://openalex.org/S4377196727","display_name":"UUM Electronic Theses and Dissertation [eTheses] (Northern University of Malaysia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I94625822","host_organization_name":"Universiti Utara Malaysia","host_organization_lineage":["https://openalex.org/I94625822"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Thesis"},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://etd.uum.edu.my/4157/1/s814096.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5032690475","display_name":"Mei Ling Sai","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Mei Ling Sai","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5032690475"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.3668999969959259,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.3668999969959259,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.2777999937534332,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12704","display_name":"Stress and Burnout Research","score":0.14830000698566437,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/occupational-stress","display_name":"occupational stress","score":0.8080000281333923},{"id":"https://openalex.org/keywords/job-performance","display_name":"employee performance","score":0.9440000057220459},{"id":"https://openalex.org/keywords/role-ambiguity","display_name":"role ambiguity","score":0.8510000109672546},{"id":"https://openalex.org/keywords/role-conflict","display_name":"role conflict","score":1.0},{"id":"https://openalex.org/keywords/job-control","display_name":"job control","score":0.9990000128746033},{"id":"https://openalex.org/keywords/social-support","display_name":"social support","score":0.9980000257492065},{"id":"https://openalex.org/keywords/moderating-effect","display_name":"moderating effect","score":0.875},{"id":"https://openalex.org/keywords/office-workers","display_name":"office workers","score":0.9039999842643738},{"id":"https://openalex.org/keywords/university-staff","display_name":"university employees","score":0.9049999713897705}],"concepts":[{"id":"https://openalex.org/C174954385","wikidata":"https://www.wikidata.org/wiki/Q6206740","display_name":"Job performance","level":3,"score":0.705957293510437},{"id":"https://openalex.org/C2780522230","wikidata":"https://www.wikidata.org/wiki/Q1140419","display_name":"Ambiguity","level":2,"score":0.6729039549827576},{"id":"https://openalex.org/C150706916","wikidata":"https://www.wikidata.org/wiki/Q6206702","display_name":"Job attitude","level":4,"score":0.6655982136726379},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6477385759353638},{"id":"https://openalex.org/C56270706","wikidata":"https://www.wikidata.org/wiki/Q943496","display_name":"Role conflict","level":2,"score":0.6344282627105713},{"id":"https://openalex.org/C2778087770","wikidata":"https://www.wikidata.org/wiki/Q2297111","display_name":"Social support","level":2,"score":0.6229466199874878},{"id":"https://openalex.org/C2777983101","wikidata":"https://www.wikidata.org/wiki/Q24172934","display_name":"Job control","level":3,"score":0.6185662150382996},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.5710427761077881},{"id":"https://openalex.org/C2985668427","wikidata":"https://www.wikidata.org/wiki/Q815298","display_name":"Job stress","level":3,"score":0.5527577996253967},{"id":"https://openalex.org/C139140526","wikidata":"https://www.wikidata.org/wiki/Q8034614","display_name":"Job design","level":4,"score":0.5005736351013184},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.4943394660949707},{"id":"https://openalex.org/C58346731","wikidata":"https://www.wikidata.org/wiki/Q627339","display_name":"Job analysis","level":3,"score":0.4939151406288147},{"id":"https://openalex.org/C7295685","wikidata":"https://www.wikidata.org/wiki/Q5165197","display_name":"Contextual performance","level":5,"score":0.48408591747283936},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4186435341835022},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.3282991051673889},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.3060050904750824},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.11724579334259033},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1077207624912262},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:etd.uum.edu.my:4157","doi":null,"is_oa":true,"landing_page_url":"https://etd.uum.edu.my/4157/1/s814096.pdf","pdf_url":"http://etd.uum.edu.my/4157/1/s814096.pdf","source":{"id":"https://openalex.org/S4377196727","display_name":"UUM Electronic Theses and Dissertation [eTheses] (Northern University of Malaysia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I94625822","host_organization_name":"Universiti Utara Malaysia","host_organization_lineage":["https://openalex.org/I94625822"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Thesis"},{"id":"mag:74838680","doi":null,"is_oa":false,"landing_page_url":"https://etd.uum.edu.my/4157/13/s814096_abstract.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:etd.uum.edu.my:4157","doi":null,"is_oa":true,"landing_page_url":"https://etd.uum.edu.my/4157/1/s814096.pdf","pdf_url":"http://etd.uum.edu.my/4157/1/s814096.pdf","source":{"id":"https://openalex.org/S4377196727","display_name":"UUM Electronic Theses and Dissertation [eTheses] (Northern University of Malaysia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I94625822","host_organization_name":"Universiti Utara Malaysia","host_organization_lineage":["https://openalex.org/I94625822"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Thesis"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":1.0,"display_name":"Decent work and economic growth"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W74838680.pdf","grobid_xml":"https://content.openalex.org/works/W74838680.grobid-xml"},"referenced_works_count":164,"referenced_works":["https://openalex.org/W46352197","https://openalex.org/W74286166","https://openalex.org/W116912555","https://openalex.org/W129505615","https://openalex.org/W135333197","https://openalex.org/W138325121","https://openalex.org/W158464182","https://openalex.org/W176422354","https://openalex.org/W176437308","https://openalex.org/W243712120","https://openalex.org/W979972790","https://openalex.org/W1484568698","https://openalex.org/W1484682348","https://openalex.org/W1487474984","https://openalex.org/W1488078419","https://openalex.org/W1493279185","https://openalex.org/W1497506695","https://openalex.org/W1497748212","https://openalex.org/W1500979692","https://openalex.org/W1502942202","https://openalex.org/W1505999675","https://openalex.org/W1527046969","https://openalex.org/W1532955952","https://openalex.org/W1554430583","https://openalex.org/W1569615920","https://openalex.org/W1571131770","https://openalex.org/W1587381001","https://openalex.org/W1736209534","https://openalex.org/W1791023847","https://openalex.org/W1820801730","https://openalex.org/W1964023711","https://openalex.org/W1965486589","https://openalex.org/W1966623814","https://openalex.org/W1966995564","https://openalex.org/W1967210382","https://openalex.org/W1974006843","https://openalex.org/W1974521841","https://openalex.org/W1979023772","https://openalex.org/W1986065256","https://openalex.org/W1991583437","https://openalex.org/W1992422985","https://openalex.org/W1997549298","https://openalex.org/W1997872259","https://openalex.org/W2000382208","https://openalex.org/W2000673262","https://openalex.org/W2003668857","https://openalex.org/W2005512381","https://openalex.org/W2006721821","https://openalex.org/W2008869336","https://openalex.org/W2010606835","https://openalex.org/W2010783320","https://openalex.org/W2012691355","https://openalex.org/W2014056381","https://openalex.org/W2015174534","https://openalex.org/W2016881734","https://openalex.org/W2016959815","https://openalex.org/W2016995581","https://openalex.org/W2021177478","https://openalex.org/W2022286541","https://openalex.org/W2023421749","https://openalex.org/W2025588327","https://openalex.org/W2026427641","https://openalex.org/W2026477104","https://openalex.org/W2032774702","https://openalex.org/W2035141613","https://openalex.org/W2044887644","https://openalex.org/W2046773056","https://openalex.org/W2048923737","https://openalex.org/W2053442979","https://openalex.org/W2057559916","https://openalex.org/W2057761771","https://openalex.org/W2058700293","https://openalex.org/W2059074268","https://openalex.org/W2059720965","https://openalex.org/W2060321878","https://openalex.org/W2062671824","https://openalex.org/W2062752913","https://openalex.org/W2064473799","https://openalex.org/W2064990470","https://openalex.org/W2065240605","https://openalex.org/W2066343366","https://openalex.org/W2066632669","https://openalex.org/W2068035881","https://openalex.org/W2068591034","https://openalex.org/W2069470961","https://openalex.org/W2071538827","https://openalex.org/W2071692078","https://openalex.org/W2072293344","https://openalex.org/W2075128753","https://openalex.org/W2076212903","https://openalex.org/W2077898278","https://openalex.org/W2078695141","https://openalex.org/W2080876742","https://openalex.org/W2081745157","https://openalex.org/W2082540799","https://openalex.org/W2082659296","https://openalex.org/W2084490845","https://openalex.org/W2084576958","https://openalex.org/W2086242862","https://openalex.org/W2091017938","https://openalex.org/W2095859183","https://openalex.org/W2096077734","https://openalex.org/W2099289862","https://openalex.org/W2100088405","https://openalex.org/W2101320989","https://openalex.org/W2101700719","https://openalex.org/W2103544816","https://openalex.org/W2103733545","https://openalex.org/W2105386261","https://openalex.org/W2112393274","https://openalex.org/W2116261668","https://openalex.org/W2120802930","https://openalex.org/W2127806413","https://openalex.org/W2130574724","https://openalex.org/W2130892515","https://openalex.org/W2131005936","https://openalex.org/W2131450345","https://openalex.org/W2133256622","https://openalex.org/W2135086777","https://openalex.org/W2135196318","https://openalex.org/W2136823586","https://openalex.org/W2137945407","https://openalex.org/W2141079135","https://openalex.org/W2142656552","https://openalex.org/W2142900499","https://openalex.org/W2144321460","https://openalex.org/W2146369975","https://openalex.org/W2147749233","https://openalex.org/W2151534832","https://openalex.org/W2152799346","https://openalex.org/W2155526406","https://openalex.org/W2156270086","https://openalex.org/W2156445180","https://openalex.org/W2156688916","https://openalex.org/W2156904330","https://openalex.org/W2159283675","https://openalex.org/W2160411886","https://openalex.org/W2162668057","https://openalex.org/W2165024301","https://openalex.org/W2168680836","https://openalex.org/W2181884290","https://openalex.org/W2183553874","https://openalex.org/W2185561736","https://openalex.org/W2187185958","https://openalex.org/W2188766158","https://openalex.org/W2189114021","https://openalex.org/W2252788631","https://openalex.org/W2272520175","https://openalex.org/W2273620265","https://openalex.org/W2334713415","https://openalex.org/W2393384621","https://openalex.org/W2407166987","https://openalex.org/W2484786959","https://openalex.org/W2578549009","https://openalex.org/W2790756618","https://openalex.org/W2941868941","https://openalex.org/W2970098299","https://openalex.org/W2992695996","https://openalex.org/W3091062929","https://openalex.org/W3128576854","https://openalex.org/W3143689328","https://openalex.org/W3157407122","https://openalex.org/W3193532866","https://openalex.org/W4248161867"],"related_works":["https://openalex.org/W2325940142","https://openalex.org/W7197624069","https://openalex.org/W4399159416","https://openalex.org/W183786128","https://openalex.org/W3037598729","https://openalex.org/W3195523827","https://openalex.org/W2142399200","https://openalex.org/W4389977858","https://openalex.org/W4200017407","https://openalex.org/W2277969248"],"abstract_inverted_index":{"There":[0,142],"are":[1,143],"several":[2],"studies":[3,24],"that":[4,39,154,184],"have":[5],"suggested":[6],"many":[7],"factors":[8,27],"of":[9,28,41,95,103,114,121,241,255],"work":[10,29,257],"stress":[11,30,203,258],"predictors":[12],"which":[13],"influence":[14,31,110],"on":[15,26,111],"job":[16,32,46,52,57,71,77,82,104,112,165,175,178,193,202,205,221,232,268],"performance":[17,33,83,113,206,233],"in":[18,43,64,87,116,126,137,260],"an":[19],"organization.":[20],"Even":[21],"though,":[22],"empirical":[23],"focus":[25],"at":[34],"the":[35,60,65,69,101,118,150,181,215,226,249,256],"workplace,":[36],"literatures":[37],"indicates":[38],"lack":[40],"interest":[42],"investigating":[44,68],"about":[45],"stress,":[47,72,105],"role":[48,50,73,75,106,108,162,218,229],"ambiguity,":[49,74,107],"conflict,":[51,76],"control,":[53,78],"social":[54,79,122,185,198],"support":[55,80,123,186,199,213,224],"towards":[56],"performance.":[58,166,179,194,222,269],"Hence,":[59],"present":[61,96],"study":[62,97,243],"fill":[63],"gap":[66],"by":[67],"relationship":[70,158,172,216,227],"and":[81,156,164,170,177,189,204,220,231,234,263],"among":[84],"administrative":[85,134],"staffs":[86,135],"University":[88,140],"Utara":[89],"Malaysia":[90,138],"(UUM),":[91],"Kedah.":[92],"The":[93,129,239],"purpose":[94],"is":[98,187,244],"to":[99,148,192,246,248,252,265],"investigate":[100],"effect":[102,120],"conflict":[109,230],"employees,":[115],"addition":[117],"moderating":[119],"also":[124],"accessible":[125],"this":[127,242],"study.":[128],"data":[130],"was":[131,159],"collected":[132],"from":[133],"working":[136],"Public":[139],"(UUM).":[141],"215":[144],"questionnaires":[145],"were":[146],"used":[147],"analyze":[149],"data.":[151],"Results":[152],"indicate":[153],"negative":[155],"significant":[157,171,209,237],"found":[160,173],"between":[161,174,201,217,228],"ambiguity":[163,219],"Next,":[167,180],"a":[168,208,236],"positive":[169],"control":[176],"results":[182,196],"indicated":[183,197],"positively":[188],"significantly":[190],"related":[191],"Besides,":[195],"moderate":[200],"showed":[207],"relationship.":[210,238],"Finally,":[211],"Social":[212,223],"moderates":[214,225],"has":[235],"conclusion":[240],"able":[245,264],"contribute":[247],"UUM":[250],"employees":[251],"be":[253],"aware":[254],"issues":[259],"their":[261,267],"workplace":[262],"maintain":[266]},"counts_by_year":[{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2015,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}