{"id":"https://openalex.org/W74623752","doi":"https://doi.org/10.1080/00028533.1995.11951607","title":"Ambiguous Argument as Advocacy in Organizational Crisis Communication","display_name":"Ambiguous Argument as Advocacy in Organizational Crisis Communication","publication_year":1995,"publication_date":"1995-01-01","ids":{"openalex":"https://openalex.org/W74623752","doi":"https://doi.org/10.1080/00028533.1995.11951607","mag":"74623752"},"language":"en","primary_location":{"id":"doi:10.1080/00028533.1995.11951607","doi":"https://doi.org/10.1080/00028533.1995.11951607","is_oa":false,"landing_page_url":"https://doi.org/10.1080/00028533.1995.11951607","pdf_url":null,"source":{"id":"https://openalex.org/S4210174344","display_name":"Argumentation and Advocacy","issn_l":"0002-8533","issn":["0002-8533","1051-1431","2576-8476"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Argumentation and Advocacy","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5029318077","display_name":"Timothy L. Sellnow","orcid":"https://orcid.org/0000-0001-5353-4629","observed_orcids":["https://orcid.org/0000-0001-5353-4629"]},"institutions":[{"id":"https://openalex.org/I185443292","display_name":"Wayne State University","ror":"https://ror.org/01070mq45","country_code":"US","type":"education","lineage":["https://openalex.org/I185443292"]},{"id":"https://openalex.org/I57328836","display_name":"North Dakota State University","ror":"https://ror.org/05h1bnb22","country_code":"US","type":"education","lineage":["https://openalex.org/I57328836"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Timothy L. Sellnow","raw_affiliation_strings":["Timothy L. Sellnow, (Ph.D., Wayne State University ) is an Associate Professor of Communication at North Dakota State University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Timothy L. Sellnow, (Ph.D., Wayne State University ) is an Associate Professor of Communication at North Dakota State University","institution_ids":["https://openalex.org/I185443292","https://openalex.org/I57328836"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5068690869","display_name":"Robert R. Ulmer","orcid":"https://orcid.org/0000-0002-0824-7089","observed_orcids":["https://orcid.org/0000-0002-0824-7089"]},"institutions":[{"id":"https://openalex.org/I57328836","display_name":"North Dakota State University","ror":"https://ror.org/05h1bnb22","country_code":"US","type":"education","lineage":["https://openalex.org/I57328836"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Robert R. Ulmer","raw_affiliation_strings":["Robert R. Ulmer, (M.A., North Dakota State University ) is a teaching fellow in Communication at North Dakota State University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Robert R. Ulmer, (M.A., North Dakota State University ) is a teaching fellow in Communication at North Dakota State University","institution_ids":["https://openalex.org/I57328836"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":14.6797,"has_fulltext":false,"cited_by_count":90,"citation_normalized_percentile":{"value":0.97933942,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"31","issue":"3","first_page":"138","last_page":"150"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.9961000084877014,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.9961000084877014,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12119","display_name":"Linguistics and Discourse Analysis","score":0.0026000000070780516,"subfield":{"id":"https://openalex.org/subfields/1211","display_name":"Philosophy"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11982","display_name":"Rhetoric and Communication Studies","score":0.0012000000569969416,"subfield":{"id":"https://openalex.org/subfields/1211","display_name":"Philosophy"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/organizational-crisis-communication","display_name":"organizational crisis communication","score":0.8410000205039978},{"id":"https://openalex.org/keywords/advocacy","display_name":"advocacy","score":0.6420000195503235},{"id":"https://openalex.org/keywords/multiple-audiences","display_name":"diverse audiences","score":0.8379999995231628},{"id":"https://openalex.org/keywords/audience-needs","display_name":"audience needs","score":0.5759999752044678},{"id":"https://openalex.org/keywords/foodborne-outbreaks","display_name":"foodborne outbreak","score":0.8109999895095825},{"id":"https://openalex.org/keywords/jack-in-the-box","display_name":"Jack in the Box","score":0.9909999966621399},{"id":"https://openalex.org/keywords/public-communication","display_name":"public communication","score":0.6240000128746033}],"concepts":[{"id":"https://openalex.org/C2780522230","wikidata":"https://www.wikidata.org/wiki/Q1140419","display_name":"Ambiguity","level":2,"score":0.8315248489379883},{"id":"https://openalex.org/C98184364","wikidata":"https://www.wikidata.org/wiki/Q1780131","display_name":"Argument (complex analysis)","level":2,"score":0.7724830508232117},{"id":"https://openalex.org/C2776058685","wikidata":"https://www.wikidata.org/wiki/Q378874","display_name":"Crisis communication","level":2,"score":0.6546427011489868},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5943236351013184},{"id":"https://openalex.org/C116314809","wikidata":"https://www.wikidata.org/wiki/Q1937189","display_name":"Organizational communication","level":2,"score":0.4376627206802368},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.417764812707901},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.349152535200119},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.11722135543823242},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C55493867","wikidata":"https://www.wikidata.org/wiki/Q7094","display_name":"Biochemistry","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/00028533.1995.11951607","doi":"https://doi.org/10.1080/00028533.1995.11951607","is_oa":false,"landing_page_url":"https://doi.org/10.1080/00028533.1995.11951607","pdf_url":null,"source":{"id":"https://openalex.org/S4210174344","display_name":"Argumentation and Advocacy","issn_l":"0002-8533","issn":["0002-8533","1051-1431","2576-8476"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Argumentation and Advocacy","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"display_name":"Zero hunger","id":"https://metadata.un.org/sdg/2","score":0.6899999976158142}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W66205563","https://openalex.org/W204740388","https://openalex.org/W620057090","https://openalex.org/W1982854081","https://openalex.org/W1984490653","https://openalex.org/W2003514895","https://openalex.org/W2009037107","https://openalex.org/W2075043623","https://openalex.org/W2084394925","https://openalex.org/W2084582435","https://openalex.org/W2094936543","https://openalex.org/W2115779401","https://openalex.org/W2163769983","https://openalex.org/W2169353941","https://openalex.org/W4255097284"],"related_works":["https://openalex.org/W1527489484","https://openalex.org/W772409750","https://openalex.org/W2999230393","https://openalex.org/W3201699205","https://openalex.org/W3087023026","https://openalex.org/W2293790675","https://openalex.org/W4239796065","https://openalex.org/W2081956937","https://openalex.org/W2177536475","https://openalex.org/W58861301"],"abstract_inverted_index":{"Previous":[0],"research":[1],"indicates":[2,41],"that":[3,42],"organizations":[4,46],"in":[5,21,25,59],"crisis":[6],"situations":[7],"must":[8],"address":[9],"multiple":[10,57],"audiences":[11],"with":[12,47],"distinct":[13,63],"needs.":[14],"The":[15,39],"public":[16],"communication":[17],"offered":[18],"by":[19],"Jack":[20],"the":[22,52],"Box":[23],"restaurants":[24],"response":[26],"to":[27,66],"a":[28,36,48],"severe":[29],"food":[30],"poisoning":[31],"outbreak":[32],"is":[33],"analyzed":[34],"as":[35],"case":[37],"study.":[38],"analysis":[40],"ambiguity":[43],"may":[44],"provide":[45],"means":[49],"for":[50],"satisfying":[51],"divergent":[53],"needs":[54,64],"of":[55],"their":[56],"audiences\u2014even":[58],"cases":[60],"where":[61],"these":[62],"appear":[65],"be":[67],"contradictory.":[68]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":5},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":2}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}
