{"id":"https://openalex.org/W7225648809","doi":"https://doi.org/10.54216/jisiot.190101","title":"Sustainability through IoT and Big Data Analytics in Tertiary Industry: A Literature Review and Bibliometric Analysis","display_name":"Sustainability through IoT and Big Data Analytics in Tertiary Industry: A Literature Review and Bibliometric Analysis","publication_year":2026,"publication_date":"2026-11-10","ids":{"openalex":"https://openalex.org/W7225648809","doi":"https://doi.org/10.54216/jisiot.190101"},"language":"en","primary_location":{"id":"doi:10.54216/jisiot.190101","doi":"https://doi.org/10.54216/jisiot.190101","is_oa":true,"landing_page_url":"https://doi.org/10.54216/jisiot.190101","pdf_url":"https://www.americaspg.com/article/4536/pdf/stream","source":{"id":"https://openalex.org/S4210202831","display_name":"Journal of Intelligent Systems and Internet of Things","issn_l":"2690-6791","issn":["2690-6791","2769-786X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Intelligent Systems and Internet of Things","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://www.americaspg.com/article/4536/pdf/stream","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5032649603","display_name":"Mohammad Mizenur Rahaman","orcid":"https://orcid.org/0000-0003-0266-3812","observed_orcids":["https://orcid.org/0000-0003-0266-3812"]},"institutions":[{"id":"https://openalex.org/I133190216","display_name":"Shahjalal University of Science and Technology","ror":"https://ror.org/05hm0vv72","country_code":"BD","type":"education","lineage":["https://openalex.org/I133190216"]}],"countries":["BD"],"is_corresponding":true,"raw_author_name":"Mohammad  Mizenur Rahaman","raw_affiliation_strings":["Professor, Department of Business Administration , Shahjalal University of Science and Technology , Sylhet- 3114 , Bangladesh , India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Professor, Department of Business Administration , Shahjalal University of Science and Technology , Sylhet- 3114 , Bangladesh , India","institution_ids":["https://openalex.org/I133190216"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059339722","display_name":"Sayma Sadia Shawon","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Sayma  Sadia Shawon","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5044505422","display_name":"Sakufa Chowdhury","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I133190216","display_name":"Shahjalal University of Science and Technology","ror":"https://ror.org/05hm0vv72","country_code":"BD","type":"education","lineage":["https://openalex.org/I133190216"]}],"countries":["BD"],"is_corresponding":false,"raw_author_name":"Sakufa  Chowdhury","raw_affiliation_strings":["Associate Professor, Department of Business Administration , Shahjalal University of Science and Technology , Sylhet- 3114 , Bangladesh , India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Associate Professor, Department of Business Administration , Shahjalal University of Science and Technology , Sylhet- 3114 , Bangladesh , India","institution_ids":["https://openalex.org/I133190216"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5161369958","display_name":"Mainul  Islam Rayhan","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I133190216","display_name":"Shahjalal University of Science and Technology","ror":"https://ror.org/05hm0vv72","country_code":"BD","type":"education","lineage":["https://openalex.org/I133190216"]}],"countries":["BD"],"is_corresponding":false,"raw_author_name":"Mainul  Islam Rayhan","raw_affiliation_strings":["Research Student , Department of Business Administration , Shahjalal University of Science and Technology , Sylhet- 3114 , Bangladesh , India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Research Student , Department of Business Administration , Shahjalal University of Science and Technology , Sylhet- 3114 , Bangladesh , India","institution_ids":["https://openalex.org/I133190216"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5114971094","display_name":"Anamul Haque Uzzol","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I133190216","display_name":"Shahjalal University of Science and Technology","ror":"https://ror.org/05hm0vv72","country_code":"BD","type":"education","lineage":["https://openalex.org/I133190216"]}],"countries":["BD"],"is_corresponding":false,"raw_author_name":"Anamul  Haque Uzzol","raw_affiliation_strings":["Research Student , Department of Business Administration , Shahjalal University of Science and Technology , Sylhet- 3114 , Bangladesh , India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Research Student , Department of Business Administration , Shahjalal University of Science and Technology , Sylhet- 3114 , Bangladesh , India","institution_ids":["https://openalex.org/I133190216"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5032649603"],"corresponding_institution_ids":["https://openalex.org/I133190216"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"19","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13038","display_name":"Internet of Things and AI","score":0.8324999809265137,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13038","display_name":"Internet of Things and AI","score":0.8324999809265137,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10763","display_name":"Digital Transformation in Industry","score":0.08179999887943268,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14260","display_name":"Impact of AI and Big Data on Business and Society","score":0.035599999129772186,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sustainability","display_name":"sustainability","score":0.9369999766349792},{"id":"https://openalex.org/keywords/internet-of-things","display_name":"Internet of Things","score":0.9959999918937683},{"id":"https://openalex.org/keywords/big-data-analytics","display_name":"big data analytics","score":1.0},{"id":"https://openalex.org/keywords/service-sector","display_name":"service sector","score":0.9330000281333923},{"id":"https://openalex.org/keywords/higher-education","display_name":"higher education","score":0.39800000190734863},{"id":"https://openalex.org/keywords/bibliometrics","display_name":"bibliometric analysis","score":0.5609999895095825}],"concepts":[{"id":"https://openalex.org/C75684735","wikidata":"https://www.wikidata.org/wiki/Q858810","display_name":"Big data","level":2,"score":0.7886999845504761},{"id":"https://openalex.org/C81860439","wikidata":"https://www.wikidata.org/wiki/Q251212","display_name":"Internet of Things","level":2,"score":0.6226000189781189},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.5648999810218811},{"id":"https://openalex.org/C66204764","wikidata":"https://www.wikidata.org/wiki/Q219416","display_name":"Sustainability","level":2,"score":0.4819999933242798},{"id":"https://openalex.org/C79158427","wikidata":"https://www.wikidata.org/wiki/Q485396","display_name":"Analytics","level":2,"score":0.4722000062465668},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.45649999380111694},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.36559998989105225},{"id":"https://openalex.org/C2780009758","wikidata":"https://www.wikidata.org/wiki/Q6804172","display_name":"Measure (data warehouse)","level":2,"score":0.35519999265670776},{"id":"https://openalex.org/C178315738","wikidata":"https://www.wikidata.org/wiki/Q603441","display_name":"Bibliometrics","level":2,"score":0.323199987411499},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3197999894618988},{"id":"https://openalex.org/C175801342","wikidata":"https://www.wikidata.org/wiki/Q1988917","display_name":"Data analysis","level":2,"score":0.3197999894618988},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3052999973297119},{"id":"https://openalex.org/C521491914","wikidata":"https://www.wikidata.org/wiki/Q1929715","display_name":"Webometrics","level":2,"score":0.28859999775886536},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.27649998664855957},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.25600001215934753}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.54216/jisiot.190101","doi":"https://doi.org/10.54216/jisiot.190101","is_oa":true,"landing_page_url":"https://doi.org/10.54216/jisiot.190101","pdf_url":"https://www.americaspg.com/article/4536/pdf/stream","source":{"id":"https://openalex.org/S4210202831","display_name":"Journal of Intelligent Systems and Internet of Things","issn_l":"2690-6791","issn":["2690-6791","2769-786X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Intelligent Systems and Internet of Things","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.54216/jisiot.190101","doi":"https://doi.org/10.54216/jisiot.190101","is_oa":true,"landing_page_url":"https://doi.org/10.54216/jisiot.190101","pdf_url":"https://www.americaspg.com/article/4536/pdf/stream","source":{"id":"https://openalex.org/S4210202831","display_name":"Journal of Intelligent Systems and Internet of Things","issn_l":"2690-6791","issn":["2690-6791","2769-786X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Intelligent Systems and Internet of Things","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.5378999710083008,"display_name":"Industry, innovation and infrastructure"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7225648809.pdf","grobid_xml":"https://content.openalex.org/works/W7225648809.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4285289158","https://openalex.org/W7168092184","https://openalex.org/W3134969046","https://openalex.org/W2930053503","https://openalex.org/W3009520265","https://openalex.org/W4400984859","https://openalex.org/W7168097208","https://openalex.org/W3109263523","https://openalex.org/W2538577186","https://openalex.org/W2744526530"],"abstract_inverted_index":{"The":[0],"tertiary":[1],"industry":[2],"is":[3,134],"increasingly":[4],"influenced":[5],"by":[6,105,206],"digital":[7,129],"technologies":[8],"that":[9,140,194],"support":[10,165],"service":[11,36,159,189],"efficiency,":[12,184],"data-driven":[13],"decision-making":[14],"and":[15,27,46,52,59,80,83,100,109,117,128,146,155,166,173,188,196,213],"sustainability-oriented":[16],"transformation.This":[17],"study":[18],"reviews":[19],"the":[20,22,144,191],"way":[21],"Internet":[23],"of":[24,61],"Things":[25],"(IoT)":[26],"Big":[28],"Data":[29],"Analytics":[30],"(BDA)":[31],"contribute":[32],"to":[33],"sustainability":[34,130],"in":[35,88,120],"sectors,":[37],"including":[38,176],"healthcare,":[39,125],"education,":[40],"tourism,":[41],"hospitality,":[42],"logistics,":[43],"transport,":[44],"finance":[45],"smart-city":[47],"services.A":[48],"systematic":[49],"literature":[50],"review":[51,192],"bibliometric":[53,79],"analysis":[54,82],"were":[55,76,86,103],"conducted":[56],"using":[57,106],"Scopus":[58],"Web":[60],"Science":[62],"for":[63,78],"records":[64],"dated":[65],"from":[66],"2015":[67],"through":[68],"28":[69],"February":[70],"2025.From":[71],"1,969":[72],"initial":[73],"records,":[74],"551":[75],"used":[77],"metadata":[81],"136":[84],"studies":[85],"included":[87],"qualitative":[89],"synthesis.The":[90],"publication":[91],"trend,":[92],"productive":[93],"sources,":[94],"authors,":[95],"countries,":[96],"subject":[97],"areas,":[98],"keywords":[99],"science-mapping":[101],"pattern":[102],"studied":[104],"Bibliometrix,":[107],"Biblioshiny":[108],"VOSviewer.The":[110],"findings":[111],"show":[112],"rapid":[113],"growth":[114],"after":[115],"2019":[116],"strong":[118],"concentration":[119],"computer":[121],"science,":[122],"engineering,":[123],"smart":[124,126],"cities":[127],"research.The":[131],"main":[132],"contribution":[133],"an":[135],"integrated":[136],"service-sector":[137],"synthesis":[138],"showing":[139],"IoT":[141,195],"functions":[142],"as":[143],"sensing":[145],"connectivity":[147],"layer,":[148],"while":[149],"BDA,":[150,197],"AI,":[151],"cloud-edge":[152],"architectures,":[153],"blockchain":[154],"predictive":[156],"analytics":[157],"convert":[158],"data":[160,208],"into":[161],"monitoring,":[162],"optimization,":[163],"decision":[164],"automation.Sustainability":[167],"outcomes":[168],"appear":[169],"across":[170],"environmental,":[171],"economic":[172],"social":[174],"dimensions,":[175],"energy":[177],"savings,":[178],"emissions":[179],"reduction,":[180],"waste":[181],"recovery,":[182],"cost":[183],"healthcare":[185],"access,":[186],"inclusion":[187],"quality.Finally,":[190],"concludes":[193],"among":[198],"other":[199],"factors,":[200],"have":[201],"sustainable":[202],"value":[203],"if":[204],"supported":[205],"governance,":[207],"quality,":[209],"cybersecurity,":[210],"interoperability,":[211],"skills":[212],"organizational":[214],"readiness.":[215]},"counts_by_year":[],"updated_date":"2026-11-11T12:16:26.678958","created_date":"2026-11-10T00:00:00"}
