{"id":"https://openalex.org/W7225612958","doi":"https://doi.org/10.48376/imist.prsm/remarem-v18i1.72308","title":"37. STRATEGIES TO IMPROVE EMPLOYEE RETENTION IN THE MOROCCAN HOTEL INDUSTRY","display_name":"37. STRATEGIES TO IMPROVE EMPLOYEE RETENTION IN THE MOROCCAN HOTEL INDUSTRY","publication_year":2026,"publication_date":"2026-11-08","ids":{"openalex":"https://openalex.org/W7225612958","doi":"https://doi.org/10.48376/imist.prsm/remarem-v18i1.72308"},"language":"en","primary_location":{"id":"doi:10.48376/imist.prsm/remarem-v18i1.72308","doi":"https://doi.org/10.48376/imist.prsm/remarem-v18i1.72308","is_oa":true,"landing_page_url":"https://doi.org/10.48376/imist.prsm/remarem-v18i1.72308","pdf_url":null,"source":{"id":"https://openalex.org/S4306528440","display_name":"Revue Marocaine de Recherche en Management et Marketing","issn_l":null,"issn":["2028-5175","2458-665X"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj","jpps-2"],"host_organization":"https://openalex.org/P4310311003","host_organization_name":"Mohammed V University","host_organization_lineage":["https://openalex.org/P4310311003"],"host_organization_lineage_names":["Mohammed V University"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"JournalArticle"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["datacite","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.48376/imist.prsm/remarem-v18i1.72308","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5161360677","display_name":"SOFIA SAADA","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I126477371","display_name":"Mohammed V University","ror":"https://ror.org/00r8w8f84","country_code":"MA","type":"education","lineage":["https://openalex.org/I126477371"]}],"countries":["MA"],"is_corresponding":false,"raw_author_name":"SAADA, SOFIA","raw_affiliation_strings":["PhD Student, Faculty of Legal, Economic and Social Sciences-Souissi, Research Laboratory in Organizational Management, Business Law and Sustainable Development, Mohammed V University in Rabat, Morocco"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"PhD Student, Faculty of Legal, Economic and Social Sciences-Souissi, Research Laboratory in Organizational Management, Business Law and Sustainable Development, Mohammed V University in Rabat, Morocco","institution_ids":["https://openalex.org/I126477371"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5018295699","display_name":"Abdellatif Chakor","orcid":"https://orcid.org/0009-0003-3007-3948","observed_orcids":["https://orcid.org/0009-0003-3007-3948"]},"institutions":[{"id":"https://openalex.org/I126477371","display_name":"Mohammed V University","ror":"https://ror.org/00r8w8f84","country_code":"MA","type":"education","lineage":["https://openalex.org/I126477371"]}],"countries":["MA"],"is_corresponding":false,"raw_author_name":"CHAKOR, ABDELLATIF","raw_affiliation_strings":["Full Professor, Faculty of Legal, Economic and Social Sciences-Souissi, Research Laboratory in Organizational Management, Business Law and Sustainable Development, Mohammed V University in Rabat, Morocco"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Full Professor, Faculty of Legal, Economic and Social Sciences-Souissi, Research Laboratory in Organizational Management, Business Law and Sustainable Development, Mohammed V University in Rabat, Morocco","institution_ids":["https://openalex.org/I126477371"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I126477371"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12843","display_name":"Human Resource and Talent Management","score":0.9082000255584717,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12843","display_name":"Human Resource and Talent Management","score":0.9082000255584717,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.04410000145435333,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12415","display_name":"Employer Branding and e-HRM","score":0.022099999710917473,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/employee-retention","display_name":"employee retention","score":0.9990000128746033},{"id":"https://openalex.org/keywords/employee-turnover","display_name":"employee turnover","score":0.8029999732971191},{"id":"https://openalex.org/keywords/hotel-industry","display_name":"hotel industry","score":0.9589999914169312},{"id":"https://openalex.org/keywords/compensation-and-benefits","display_name":"compensation and benefits","score":0.8930000066757202},{"id":"https://openalex.org/keywords/career-development","display_name":"career development","score":0.5899999737739563},{"id":"https://openalex.org/keywords/working-conditions","display_name":"working conditions","score":0.996999979019165},{"id":"https://openalex.org/keywords/employee-satisfaction-survey","display_name":"employee satisfaction survey","score":0.6150000095367432},{"id":"https://openalex.org/keywords/talent-management","display_name":"talent management","score":0.9950000047683716},{"id":"https://openalex.org/keywords/employer-branding","display_name":"employer branding","score":0.9990000128746033},{"id":"https://openalex.org/keywords/strategic-human-resource-management","display_name":"strategic human resource management","score":0.8769999742507935},{"id":"https://openalex.org/keywords/social-exchange-theory","display_name":"social exchange theory","score":0.8840000033378601},{"id":"https://openalex.org/keywords/self-determination-theory","display_name":"self-determination theory","score":1.0},{"id":"https://openalex.org/keywords/resource-based-view","display_name":"resource-based view","score":0.8930000066757202},{"id":"https://openalex.org/keywords/international-human-resource-management","display_name":"international human resource management","score":0.796999990940094}],"concepts":[{"id":"https://openalex.org/C2778735886","wikidata":"https://www.wikidata.org/wiki/Q1939410","display_name":"Employee retention","level":2,"score":0.7609999775886536},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7109000086784363},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6111999750137329},{"id":"https://openalex.org/C2780023022","wikidata":"https://www.wikidata.org/wiki/Q1338171","display_name":"Compensation (psychology)","level":2,"score":0.609000027179718},{"id":"https://openalex.org/C2987222852","wikidata":"https://www.wikidata.org/wiki/Q27686","display_name":"Hotel industry","level":3,"score":0.6069999933242798},{"id":"https://openalex.org/C202372285","wikidata":"https://www.wikidata.org/wiki/Q1056396","display_name":"Human resource management","level":2,"score":0.5866000056266785},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5770000219345093},{"id":"https://openalex.org/C107645774","wikidata":"https://www.wikidata.org/wiki/Q5467169","display_name":"Human resources","level":2,"score":0.5734999775886536},{"id":"https://openalex.org/C172123218","wikidata":"https://www.wikidata.org/wiki/Q627293","display_name":"Compensation of employees","level":3,"score":0.44999998807907104},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.4489000141620636},{"id":"https://openalex.org/C2777132934","wikidata":"https://www.wikidata.org/wiki/Q348960","display_name":"Training and development","level":2,"score":0.4339999854564667},{"id":"https://openalex.org/C7946844","wikidata":"https://www.wikidata.org/wiki/Q2264604","display_name":"Retention Management","level":2,"score":0.4205000102519989},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.39719998836517334},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.38519999384880066},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.36890000104904175},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.36890000104904175},{"id":"https://openalex.org/C43246008","wikidata":"https://www.wikidata.org/wiki/Q55638","display_name":"Tertiary sector of the economy","level":2,"score":0.34360000491142273},{"id":"https://openalex.org/C172256602","wikidata":"https://www.wikidata.org/wiki/Q780716","display_name":"Social exchange theory","level":2,"score":0.32919999957084656},{"id":"https://openalex.org/C26077564","wikidata":"https://www.wikidata.org/wiki/Q1910318","display_name":"Turnover","level":2,"score":0.32679998874664307},{"id":"https://openalex.org/C184356942","wikidata":"https://www.wikidata.org/wiki/Q830382","display_name":"Best practice","level":2,"score":0.30230000615119934},{"id":"https://openalex.org/C2993788525","wikidata":"https://www.wikidata.org/wiki/Q348960","display_name":"Employee development","level":2,"score":0.301800012588501},{"id":"https://openalex.org/C1007266","wikidata":"https://www.wikidata.org/wiki/Q7621839","display_name":"Strategic human resource planning","level":3,"score":0.3001999855041504},{"id":"https://openalex.org/C525551149","wikidata":"https://www.wikidata.org/wiki/Q1495452","display_name":"Hospitality industry","level":3,"score":0.2971999943256378},{"id":"https://openalex.org/C29122968","wikidata":"https://www.wikidata.org/wiki/Q1414816","display_name":"Incentive","level":2,"score":0.2955000102519989},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.2896000146865845},{"id":"https://openalex.org/C67674302","wikidata":"https://www.wikidata.org/wiki/Q730573","display_name":"Organizational culture","level":2,"score":0.2782000005245209},{"id":"https://openalex.org/C2779416230","wikidata":"https://www.wikidata.org/wiki/Q5449697","display_name":"Financial compensation","level":3,"score":0.2732999920845032},{"id":"https://openalex.org/C101276457","wikidata":"https://www.wikidata.org/wiki/Q5196474","display_name":"Customer retention","level":4,"score":0.26930001378059387},{"id":"https://openalex.org/C86275758","wikidata":"https://www.wikidata.org/wiki/Q376657","display_name":"Strategic management","level":2,"score":0.2612000107765198},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.26010000705718994}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.48376/imist.prsm/remarem-v18i1.72308","doi":"https://doi.org/10.48376/imist.prsm/remarem-v18i1.72308","is_oa":true,"landing_page_url":"https://doi.org/10.48376/imist.prsm/remarem-v18i1.72308","pdf_url":null,"source":{"id":"https://openalex.org/S4306528440","display_name":"Revue Marocaine de Recherche en Management et Marketing","issn_l":null,"issn":["2028-5175","2458-665X"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj","jpps-2"],"host_organization":"https://openalex.org/P4310311003","host_organization_name":"Mohammed V University","host_organization_lineage":["https://openalex.org/P4310311003"],"host_organization_lineage_names":["Mohammed V University"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"JournalArticle"}],"best_oa_location":{"id":"doi:10.48376/imist.prsm/remarem-v18i1.72308","doi":"https://doi.org/10.48376/imist.prsm/remarem-v18i1.72308","is_oa":true,"landing_page_url":"https://doi.org/10.48376/imist.prsm/remarem-v18i1.72308","pdf_url":null,"source":{"id":"https://openalex.org/S4306528440","display_name":"Revue Marocaine de Recherche en Management et Marketing","issn_l":null,"issn":["2028-5175","2458-665X"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj","jpps-2"],"host_organization":"https://openalex.org/P4310311003","host_organization_name":"Mohammed V University","host_organization_lineage":["https://openalex.org/P4310311003"],"host_organization_lineage_names":["Mohammed V University"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"JournalArticle"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.9211000204086304,"display_name":"Decent work and economic growth"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W3216535136","https://openalex.org/W4411387106","https://openalex.org/W7207660283","https://openalex.org/W2189089906","https://openalex.org/W6948499059","https://openalex.org/W4410156919","https://openalex.org/W3208984137","https://openalex.org/W204094850","https://openalex.org/W4399764077","https://openalex.org/W7131262257"],"abstract_inverted_index":{"This":[0],"article":[1,88],"examines":[2],"strategies":[3],"to":[4,43,96,136,160],"improve":[5,137],"employee":[6],"retention":[7,93,139,148],"in":[8,13,40,59,172],"the":[9,33,69,84,87,97,165,168,173],"Moroccan":[10,98,133,169],"hotel":[11,99,170],"industry,":[12],"a":[14,44,57,64,90,149,154],"context":[15],"of":[16,46,72,92,167],"structurally":[17],"high":[18],"staff":[19,112],"turnover.":[20],"Demanding":[21],"working":[22,109],"conditions,":[23,110],"limited":[24],"career-advancement":[25],"prospects":[26],"and":[27,49,53,56,83,103,118,163,175],"compensation":[28,102],"perceived":[29],"as":[30],"unsatisfactory":[31],"are":[32],"main":[34],"factors":[35],"explaining":[36],"this":[37],"turnover,":[38],"which":[39],"turn":[41],"leads":[42],"loss":[45],"organizational":[47],"skills":[48],"knowledge,":[50],"substantial":[51],"recruitment":[52],"training":[54],"costs,":[55],"deterioration":[58],"service":[60],"quality.":[61],"Drawing":[62],"on":[63,68],"literature":[65],"review":[66],"based":[67],"founding":[70],"theories":[71],"strategic":[73,150],"human":[74,123],"resource":[75,124],"management,":[76],"namely":[77],"social":[78],"exchange":[79],"theory,":[80],"self-determination":[81],"theory":[82],"Resource-Based":[85],"View,":[86],"proposes":[89],"set":[91],"levers":[94],"adapted":[95],"context:":[100],"improving":[101,108],"benefits,":[104],"broadening":[105],"professional-development":[106],"prospects,":[107],"conducting":[111],"satisfaction":[113],"surveys,":[114],"implementing":[115],"talent-management":[116],"plans":[117],"strengthening":[119,164],"employer":[120],"branding.":[121],"International":[122],"management":[125],"best":[126],"practices":[127],"can":[128],"provide":[129],"useful":[130],"benchmarks":[131],"for":[132],"hotels":[134],"seeking":[135],"their":[138],"rates":[140],"durably.":[141],"The":[142],"findings":[143],"suggest":[144],"that":[145],"making":[146],"talent":[147],"priority,":[151],"rather":[152],"than":[153],"mere":[155],"operational":[156],"concern,":[157],"is":[158],"crucial":[159],"reducing":[161],"turnover":[162],"competitiveness":[166],"sector":[171],"medium":[174],"long":[176],"term.":[177]},"counts_by_year":[],"updated_date":"2026-11-11T12:16:26.678958","created_date":"2026-11-10T00:00:00"}
