{"id":"https://openalex.org/W7224875741","doi":"https://doi.org/10.66414/mls.978-1-0666009-1-5_5","title":"The Impact of Artificial Intelligence on Organizational Change Processes: A New Change Management Paradigm?","display_name":"The Impact of Artificial Intelligence on Organizational Change Processes: A New Change Management Paradigm?","publication_year":2026,"publication_date":"2026-10-30","ids":{"openalex":"https://openalex.org/W7224875741","doi":"https://doi.org/10.66414/mls.978-1-0666009-1-5_5"},"language":"en","primary_location":{"id":"doi:10.66414/mls.978-1-0666009-1-5_5","doi":"https://doi.org/10.66414/mls.978-1-0666009-1-5_5","is_oa":true,"landing_page_url":"https://doi.org/10.66414/mls.978-1-0666009-1-5_5","pdf_url":"https://www.maltonlondonpress.com/books/management-information-systems-redefining-management-in-the-digital-age-volume-1/chapter-5.pdf","source":null,"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Management Information Systems: Redefining Management in the Digital Age \u2013 Volume I","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W7224824520","display_name":"Management Information Systems: Redefining Management in the Digital Age \u2013 Volume I"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.maltonlondonpress.com/books/management-information-systems-redefining-management-in-the-digital-age-volume-1/chapter-5.pdf","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5041877492","display_name":"Zehra Antep","orcid":"https://orcid.org/0000-0003-1349-4401","observed_orcids":["https://orcid.org/0000-0003-1349-4401"]},"institutions":[{"id":"https://openalex.org/I2802529618","display_name":"Istanbul Topkapi University","ror":"https://ror.org/00g241p78","country_code":"TR","type":"education","lineage":["https://openalex.org/I2802529618"]}],"countries":["TR"],"is_corresponding":true,"raw_author_name":"Zehra Antep","raw_affiliation_strings":["\u0130stanbul Topkap\u0131 University"],"raw_orcid":"https://orcid.org/0000-0003-1349-4401","affiliations":[{"raw_affiliation_string":"\u0130stanbul Topkap\u0131 University","institution_ids":["https://openalex.org/I2802529618"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5041877492"],"corresponding_institution_ids":["https://openalex.org/I2802529618"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.9614528,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"179","last_page":"212"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13149","display_name":"Organizational Change and Leadership","score":0.8270999789237976,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13149","display_name":"Organizational Change and Leadership","score":0.8270999789237976,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12376","display_name":"Corporate Management and Leadership","score":0.11680000275373459,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13449","display_name":"Organizational Management and Change","score":0.01810000091791153,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"artificial intelligence","score":0.8830000162124634},{"id":"https://openalex.org/keywords/organizational-change","display_name":"organizational change","score":0.9169999957084656},{"id":"https://openalex.org/keywords/change-management","display_name":"change management","score":0.9509999752044678},{"id":"https://openalex.org/keywords/organizational-development","display_name":"organizational development","score":0.8220000267028809},{"id":"https://openalex.org/keywords/continuous-change","display_name":"continuous change","score":0.9660000205039978},{"id":"https://openalex.org/keywords/organizational-learning","display_name":"organizational learning","score":0.9959999918937683},{"id":"https://openalex.org/keywords/dynamic-capabilities","display_name":"dynamic capabilities","score":1.0},{"id":"https://openalex.org/keywords/sociotechnical-systems","display_name":"socio-technical systems","score":0.9980000257492065},{"id":"https://openalex.org/keywords/technology-acceptance","display_name":"technology acceptance","score":0.9549999833106995},{"id":"https://openalex.org/keywords/ai-governance","display_name":"AI governance","score":0.7900000214576721},{"id":"https://openalex.org/keywords/ai-opacity","display_name":"AI opacity","score":0.38999998569488525},{"id":"https://openalex.org/keywords/ai-autonomy","display_name":"AI autonomy","score":0.3619999885559082},{"id":"https://openalex.org/keywords/trust-in-ai","display_name":"trust in AI","score":0.6129999756813049},{"id":"https://openalex.org/keywords/distributed-leadership","display_name":"distributed leadership","score":0.5350000262260437}],"concepts":[{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5961999893188477},{"id":"https://openalex.org/C123961466","wikidata":"https://www.wikidata.org/wiki/Q1061970","display_name":"Change management (ITSM)","level":3,"score":0.5227000117301941},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.4973999857902527},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4603999853134155},{"id":"https://openalex.org/C169735623","wikidata":"https://www.wikidata.org/wiki/Q1430172","display_name":"Organizational learning","level":2,"score":0.43689998984336853},{"id":"https://openalex.org/C137996800","wikidata":"https://www.wikidata.org/wiki/Q762702","display_name":"Technological change","level":2,"score":0.4277999997138977},{"id":"https://openalex.org/C3017995491","wikidata":"https://www.wikidata.org/wiki/Q19483216","display_name":"Organizational change","level":2,"score":0.4043000042438507},{"id":"https://openalex.org/C165672731","wikidata":"https://www.wikidata.org/wiki/Q25047583","display_name":"Organizational performance","level":2,"score":0.38769999146461487},{"id":"https://openalex.org/C155109394","wikidata":"https://www.wikidata.org/wiki/Q2029930","display_name":"Organizational studies","level":3,"score":0.36320000886917114},{"id":"https://openalex.org/C13606891","wikidata":"https://www.wikidata.org/wiki/Q2623243","display_name":"Conceptual model","level":2,"score":0.35420000553131104},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.3458999991416931},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3452000021934509},{"id":"https://openalex.org/C129018949","wikidata":"https://www.wikidata.org/wiki/Q650472","display_name":"Organization development","level":2,"score":0.3449000120162964},{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.34439998865127563},{"id":"https://openalex.org/C5525774","wikidata":"https://www.wikidata.org/wiki/Q16997690","display_name":"Planned change","level":3,"score":0.3431999981403351},{"id":"https://openalex.org/C108363010","wikidata":"https://www.wikidata.org/wiki/Q7102014","display_name":"Organizational effectiveness","level":2,"score":0.33329999446868896},{"id":"https://openalex.org/C67674302","wikidata":"https://www.wikidata.org/wiki/Q730573","display_name":"Organizational culture","level":2,"score":0.3278000056743622},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.30799999833106995},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.2994999885559082},{"id":"https://openalex.org/C164429055","wikidata":"https://www.wikidata.org/wiki/Q2070165","display_name":"Institutionalisation","level":2,"score":0.2944999933242798},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.2921000123023987},{"id":"https://openalex.org/C39214371","wikidata":"https://www.wikidata.org/wiki/Q19483216","display_name":"Organizational behavior","level":2,"score":0.28279998898506165},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.2818000018596649},{"id":"https://openalex.org/C555823334","wikidata":"https://www.wikidata.org/wiki/Q10611384","display_name":"Organizational behavior management","level":4,"score":0.2766999900341034},{"id":"https://openalex.org/C25343380","wikidata":"https://www.wikidata.org/wiki/Q277521","display_name":"Relation (database)","level":2,"score":0.2709999978542328},{"id":"https://openalex.org/C143219415","wikidata":"https://www.wikidata.org/wiki/Q1417293","display_name":"Technology management","level":2,"score":0.2694000005722046},{"id":"https://openalex.org/C78909007","wikidata":"https://www.wikidata.org/wiki/Q149584","display_name":"Organizational theory","level":2,"score":0.26840001344680786},{"id":"https://openalex.org/C2777402642","wikidata":"https://www.wikidata.org/wiki/Q2557224","display_name":"Explanatory power","level":2,"score":0.2606000006198883},{"id":"https://openalex.org/C12532035","wikidata":"https://www.wikidata.org/wiki/Q1399956","display_name":"Performance management","level":2,"score":0.2500999867916107}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.66414/mls.978-1-0666009-1-5_5","doi":"https://doi.org/10.66414/mls.978-1-0666009-1-5_5","is_oa":true,"landing_page_url":"https://doi.org/10.66414/mls.978-1-0666009-1-5_5","pdf_url":"https://www.maltonlondonpress.com/books/management-information-systems-redefining-management-in-the-digital-age-volume-1/chapter-5.pdf","source":null,"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Management Information Systems: Redefining Management in the Digital Age \u2013 Volume I","raw_type":"book-chapter"}],"best_oa_location":{"id":"doi:10.66414/mls.978-1-0666009-1-5_5","doi":"https://doi.org/10.66414/mls.978-1-0666009-1-5_5","is_oa":true,"landing_page_url":"https://doi.org/10.66414/mls.978-1-0666009-1-5_5","pdf_url":"https://www.maltonlondonpress.com/books/management-information-systems-redefining-management-in-the-digital-age-volume-1/chapter-5.pdf","source":null,"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Management Information Systems: Redefining Management in the Digital Age \u2013 Volume I","raw_type":"book-chapter"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7224875741.pdf","grobid_xml":"https://content.openalex.org/works/W7224875741.grobid-xml"},"referenced_works_count":36,"referenced_works":["https://openalex.org/W1791587663","https://openalex.org/W2100379340","https://openalex.org/W2101419153","https://openalex.org/W2102916105","https://openalex.org/W2103612098","https://openalex.org/W2118607208","https://openalex.org/W2119162261","https://openalex.org/W2119748171","https://openalex.org/W2169667133","https://openalex.org/W2796755741","https://openalex.org/W2912800036","https://openalex.org/W2960630842","https://openalex.org/W2978346165","https://openalex.org/W2990520658","https://openalex.org/W3005778784","https://openalex.org/W3013998503","https://openalex.org/W3023242059","https://openalex.org/W3029022390","https://openalex.org/W3081258743","https://openalex.org/W3143363932","https://openalex.org/W3204467494","https://openalex.org/W4214629857","https://openalex.org/W4281738502","https://openalex.org/W4317748910","https://openalex.org/W4360620450","https://openalex.org/W4406170327","https://openalex.org/W4407142724","https://openalex.org/W4411625484","https://openalex.org/W4415111554","https://openalex.org/W4415847635","https://openalex.org/W7089541936","https://openalex.org/W7118607656","https://openalex.org/W7125863078","https://openalex.org/W7128474010","https://openalex.org/W7163377443","https://openalex.org/W7164527973"],"related_works":["https://openalex.org/W7203467282","https://openalex.org/W7147677898","https://openalex.org/W4405702363","https://openalex.org/W7217281280","https://openalex.org/W7119495321","https://openalex.org/W7117367772","https://openalex.org/W7223257035","https://openalex.org/W6902274304","https://openalex.org/W7214799799","https://openalex.org/W7126219893"],"abstract_inverted_index":{"Artificial":[0],"intelligence":[1],"(AI)":[2],"is":[3,16,49,57,65,72,212,216],"no":[4],"longer":[5],"merely":[6],"used":[7],"as":[8,238],"a":[9,159,230,239],"new":[10,225],"technological":[11],"tool":[12],"in":[13,84,123,179,200],"organizations;":[14],"it":[15,56,64,211,215,228],"becoming":[17],"one":[18],"of":[19,23,39,46,69,79,87,126,141,156,185,202],"the":[20,37,76,85,124,139,183,193],"constitutive":[21],"elements":[22],"decision-making,":[24],"coordination,":[25],"control,":[26],"knowledge":[27],"production,":[28],"work":[29],"design,":[30],"and":[31,59,89,117,132,146,167,188,206,243],"employee":[32,207],"experience.":[33],"This":[34],"development":[35],"raises":[36],"question":[38],"whether":[40],"AI,":[41],"beyond":[42],"being":[43],"an":[44,92,223],"object":[45],"organizational":[47,99,107,111,186],"change,":[48,110],"transforming":[50],"how":[51],"change":[52,81,103,175,236],"emerges,":[53],"by":[54,149],"whom":[55],"directed,":[58],"over":[60],"what":[61],"time":[62],"horizon":[63],"managed.":[66],"The":[67,134,172],"aim":[68],"this":[70,180],"chapter":[71,181],"to":[73,90,218],"critically":[74],"evaluate":[75],"explanatory":[77],"power":[78],"established":[80,150],"management":[82,237],"approaches":[83,120,151],"age":[86],"AI":[88,174,194,221],"develop":[91],"integrated":[93],"conceptual":[94,135],"framework":[95],"for":[96],"explaining":[97],"AI-mediated":[98],"change.":[100],"Lewin\u2019s":[101],"planned":[102],"approach,":[104],"Kotter\u2019s":[105],"model,":[106],"development,":[108],"continuous":[109],"learning,":[112],"dynamic":[113],"capabilities,":[114],"socio-technical":[115,244],"systems,":[116],"technology":[118],"acceptance":[119],"are":[121,170],"compared":[122],"context":[125],"AI\u2019s":[127],"learnability,":[128],"partial":[129],"autonomy,":[130],"opacity,":[131],"scalability.":[133],"synthesis":[136],"indicates":[137],"that":[138,214,220,234],"mechanisms":[140],"leadership,":[142],"participation,":[143],"communication,":[144],"trust,":[145],"institutionalization":[147],"emphasized":[148],"remain":[152],"valid;":[153],"however,":[154],"assumptions":[155],"linear":[157],"processes,":[158],"clearly":[160],"defined":[161],"end":[162],"state,":[163],"exclusively":[164],"human":[165],"agency,":[166],"one-off":[168],"implementation":[169],"inadequate.":[171],"\u201cdouble-loop":[173],"governance\u201d":[176],"model":[177],"proposed":[178],"integrates":[182],"redesign":[184],"task":[187],"decision":[189],"architectures":[190],"with":[191],"monitoring":[192],"system":[195],"throughout":[196],"its":[197],"life":[198],"cycle":[199],"terms":[201],"performance,":[203],"errors,":[204],"fairness,":[205],"impacts.":[208],"In":[209],"conclusion,":[210],"argued":[213],"premature":[217],"declare":[219],"constitutes":[222],"entirely":[224],"paradigm;":[226],"nevertheless,":[227],"necessitates":[229],"substantial":[231],"paradigm":[232],"extension":[233],"reconceptualizes":[235],"continuous,":[240],"distributed,":[241],"data-informed,":[242],"governance":[245],"capability.":[246]},"counts_by_year":[],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2026-10-31T00:00:00"}
