{"id":"https://openalex.org/W7224827255","doi":"https://doi.org/10.68012/heal.v2i1.272","title":"Advancing Mental Health Support Through Orange Technology and Empathetic Artificial Intelligence","display_name":"Advancing Mental Health Support Through Orange Technology and Empathetic Artificial Intelligence","publication_year":2026,"publication_date":"2026-10-30","ids":{"openalex":"https://openalex.org/W7224827255","doi":"https://doi.org/10.68012/heal.v2i1.272"},"language":"en","primary_location":{"id":"doi:10.68012/heal.v2i1.272","doi":"https://doi.org/10.68012/heal.v2i1.272","is_oa":true,"landing_page_url":"https://doi.org/10.68012/heal.v2i1.272","pdf_url":"https://journal.sundarapublishing.com/index.php/heal/article/download/272/159","source":{"id":"https://openalex.org/S7407064018","display_name":"Health Empathy and AI Learning (HEAL)","issn_l":"3163-2661","issn":["3163-2661","3163-267X"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Health, Empathy, and AI Learning (HEAL)","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://journal.sundarapublishing.com/index.php/heal/article/download/272/159","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5041310871","display_name":"Dwi Julianingsih","orcid":"https://orcid.org/0000-0002-6257-4881","observed_orcids":["https://orcid.org/0000-0002-6257-4881"]},"institutions":[{"id":"https://openalex.org/I4405257179","display_name":"Universitas Raharja","ror":"https://ror.org/04zkdpw71","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405257179"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Dwi Julianingsih","raw_affiliation_strings":["Universitas Raharja"],"raw_orcid":"https://orcid.org/0000-0002-6257-4881","affiliations":[{"raw_affiliation_string":"Universitas Raharja","institution_ids":["https://openalex.org/I4405257179"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5160172215","display_name":"Tasya Syafira","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Tasya Syafira","raw_affiliation_strings":["Ilearning Research Center"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Ilearning Research Center","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5038029450","display_name":"Sheila Aulia Anjani","orcid":"https://orcid.org/0009-0007-9121-1151","observed_orcids":["https://orcid.org/0009-0007-9121-1151"]},"institutions":[{"id":"https://openalex.org/I4405257179","display_name":"Universitas Raharja","ror":"https://ror.org/04zkdpw71","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405257179"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Sheila Aulia Anjani","raw_affiliation_strings":["Universitas Raharja"],"raw_orcid":"https://orcid.org/0009-0007-9121-1151","affiliations":[{"raw_affiliation_string":"Universitas Raharja","institution_ids":["https://openalex.org/I4405257179"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.90522088,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":null,"biblio":{"volume":"2","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.0005000000237487257,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10667","display_name":"Emotion and Mood Recognition","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3205","display_name":"Experimental and Cognitive Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/conversational-ai","display_name":"conversational AI","score":0.7789999842643738},{"id":"https://openalex.org/keywords/mental-health-support","display_name":"mental health support","score":0.8870000243186951},{"id":"https://openalex.org/keywords/emotional-well-being","display_name":"emotional well-being","score":0.6949999928474426},{"id":"https://openalex.org/keywords/cultural-sensitivity","display_name":"cultural sensitivity","score":0.8059999942779541},{"id":"https://openalex.org/keywords/social-connection","display_name":"social connectedness","score":0.7440000176429749},{"id":"https://openalex.org/keywords/resilience","display_name":"resilience","score":0.8220000267028809},{"id":"https://openalex.org/keywords/digital-mental-health","display_name":"digital mental health","score":0.5649999976158142},{"id":"https://openalex.org/keywords/psychoeducation","display_name":"psychoeducation","score":0.5789999961853027},{"id":"https://openalex.org/keywords/self-management","display_name":"self-management","score":0.6800000071525574},{"id":"https://openalex.org/keywords/service-navigation","display_name":"service navigation","score":0.6990000009536743},{"id":"https://openalex.org/keywords/digital-exclusion","display_name":"digital exclusion","score":0.7310000061988831},{"id":"https://openalex.org/keywords/privacy-concerns","display_name":"privacy concerns","score":0.8629999756813049},{"id":"https://openalex.org/keywords/overreliance-on-automation","display_name":"over-reliance on automation","score":0.8889999985694885},{"id":"https://openalex.org/keywords/human-in-the-loop","display_name":"human-in-the-loop","score":0.8050000071525574},{"id":"https://openalex.org/keywords/individualized-support","display_name":"individualized support","score":0.6629999876022339},{"id":"https://openalex.org/keywords/community-resource-integration","display_name":"community resource integration","score":0.5350000262260437},{"id":"https://openalex.org/keywords/sdg-3","display_name":"Sustainable Development Goal 3","score":0.5139999985694885},{"id":"https://openalex.org/keywords/sdg-9","display_name":"SDG 9","score":0.875},{"id":"https://openalex.org/keywords/sdg-17","display_name":"SDG 17","score":1.0}],"concepts":[{"id":"https://openalex.org/C134362201","wikidata":"https://www.wikidata.org/wiki/Q317309","display_name":"Mental health","level":2,"score":0.7261999845504761},{"id":"https://openalex.org/C183003079","wikidata":"https://www.wikidata.org/wiki/Q1000371","display_name":"Personalization","level":2,"score":0.630299985408783},{"id":"https://openalex.org/C174107131","wikidata":"https://www.wikidata.org/wiki/Q191591","display_name":"Emotional intelligence","level":2,"score":0.5467000007629395},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5346999764442444},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4090999960899353},{"id":"https://openalex.org/C2779885105","wikidata":"https://www.wikidata.org/wiki/Q182263","display_name":"Empathy","level":2,"score":0.4023999869823456},{"id":"https://openalex.org/C168285401","wikidata":"https://www.wikidata.org/wiki/Q1427245","display_name":"Stigma (botany)","level":2,"score":0.3668999969959259},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.3619999885559082},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3467999994754791},{"id":"https://openalex.org/C3019351904","wikidata":"https://www.wikidata.org/wiki/Q6817476","display_name":"Mental health service","level":3,"score":0.335999995470047},{"id":"https://openalex.org/C2779549880","wikidata":"https://www.wikidata.org/wiki/Q5542226","display_name":"PsycINFO","level":3,"score":0.3353999853134155},{"id":"https://openalex.org/C166052673","wikidata":"https://www.wikidata.org/wiki/Q83021","display_name":"Empirical evidence","level":2,"score":0.3337000012397766},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.32739999890327454},{"id":"https://openalex.org/C202645933","wikidata":"https://www.wikidata.org/wiki/Q4930","display_name":"eHealth","level":3,"score":0.30889999866485596},{"id":"https://openalex.org/C2780433410","wikidata":"https://www.wikidata.org/wiki/Q5276090","display_name":"Digital health","level":3,"score":0.30640000104904175},{"id":"https://openalex.org/C2776674806","wikidata":"https://www.wikidata.org/wiki/Q12135","display_name":"Mental illness","level":3,"score":0.3018999993801117},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.298799991607666},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.29809999465942383},{"id":"https://openalex.org/C3018916638","wikidata":"https://www.wikidata.org/wiki/Q752118","display_name":"Emotional support","level":3,"score":0.29010000824928284},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.2768000066280365},{"id":"https://openalex.org/C2779304628","wikidata":"https://www.wikidata.org/wiki/Q3503480","display_name":"Face (sociological concept)","level":2,"score":0.27639999985694885},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.2705000042915344},{"id":"https://openalex.org/C2779943754","wikidata":"https://www.wikidata.org/wiki/Q5570863","display_name":"Global mental health","level":3,"score":0.263700008392334}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.68012/heal.v2i1.272","doi":"https://doi.org/10.68012/heal.v2i1.272","is_oa":true,"landing_page_url":"https://doi.org/10.68012/heal.v2i1.272","pdf_url":"https://journal.sundarapublishing.com/index.php/heal/article/download/272/159","source":{"id":"https://openalex.org/S7407064018","display_name":"Health Empathy and AI Learning (HEAL)","issn_l":"3163-2661","issn":["3163-2661","3163-267X"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Health, Empathy, and AI Learning (HEAL)","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.68012/heal.v2i1.272","doi":"https://doi.org/10.68012/heal.v2i1.272","is_oa":true,"landing_page_url":"https://doi.org/10.68012/heal.v2i1.272","pdf_url":"https://journal.sundarapublishing.com/index.php/heal/article/download/272/159","source":{"id":"https://openalex.org/S7407064018","display_name":"Health Empathy and AI Learning (HEAL)","issn_l":"3163-2661","issn":["3163-2661","3163-267X"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Health, Empathy, and AI Learning (HEAL)","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.9476000070571899,"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being"},{"score":0.7578999996185303,"id":"https://metadata.un.org/sdg/10","display_name":"Reduced inequalities"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7224827255.pdf","grobid_xml":"https://content.openalex.org/works/W7224827255.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W7224155794","https://openalex.org/W7128955703","https://openalex.org/W7163062273","https://openalex.org/W7207670032","https://openalex.org/W4414883020","https://openalex.org/W7134906921","https://openalex.org/W7223404141","https://openalex.org/W7214099182","https://openalex.org/W7224122208","https://openalex.org/W4412092023"],"abstract_inverted_index":{"Mental":[0],"health":[1,68,172],"systems":[2],"face":[3],"a":[4,47,139,145],"persistent":[5],"gap":[6],"in":[7],"accessible,":[8],"continuous,":[9],"and":[10,23,40,61,78,80,98,104,110,125,167,178],"person-centred":[11],"support.":[12,69],"Conversational":[13],"AI":[14,65,92,137],"can":[15,93],"expand":[16],"access":[17],"to":[18,86],"psychoeducation,":[19],"emotional":[20,55,155],"check-ins,":[21],"self-management,":[22],"service":[24],"navigation,":[25],"but":[26],"may":[27,105,113],"also":[28],"introduce":[29],"risks":[30],"of":[31],"digital":[32],"exclusion,":[33],"cultural":[34,57,123],"mismatch,":[35],"privacy":[36],"concerns,":[37],"unsafe":[38],"advice,":[39],"overreliance":[41],"on":[42,120],"automation.":[43],"This":[44],"paper":[45],"develops":[46],"conceptual":[48],"framework":[49,134],"integrating":[50],"Orange":[51],"Technology,":[52],"which":[53],"promotes":[54],"wellbeing,":[56],"sensitivity,":[58,124],"social":[59],"connectedness,":[60],"resilience,":[62,122],"with":[63,174],"empathetic":[64,157],"for":[66,147],"mental":[67,171],"An":[70],"integrative":[71],"literature":[72],"review":[73],"examined":[74],"peer-reviewed":[75],"systematic":[76],"reviews":[77],"WHO":[79],"UN":[81],"guidance":[82],"published":[83],"from":[84],"2021":[85],"2026.":[87],"Evidence":[88],"suggests":[89],"that":[90],"conversational":[91],"improve":[94],"depression,":[95],"distress,":[96],"anxiety,":[97],"engagement,":[99,115],"although":[100],"effects":[101,119],"are":[102],"heterogeneous":[103],"decline":[106],"over":[107],"time.":[108],"Personalization":[109],"empathic":[111],"interaction":[112],"enhance":[114],"while":[116,169],"the":[117],"framework's":[118],"community":[121,126,163],"resource":[127],"integration":[128],"require":[129],"further":[130],"empirical":[131],"validation.":[132],"The":[133],"therefore":[135],"positions":[136],"as":[138],"supportive,":[140],"human-in-the-loop":[141],"layer":[142],"rather":[143],"than":[144],"replacement":[146],"clinicians,":[148],"families,":[149],"peers,":[150],"or":[151],"communities.":[152],"It":[153],"connects":[154],"sensing,":[156],"dialogue,":[158],"personalized":[159],"support,":[160],"escalation":[161],"pathways,":[162],"connection,":[164],"inclusive":[165],"access,":[166],"governance,":[168],"aligning":[170],"innovation":[173],"SDG":[175],"3,":[176],"9,":[177],"17.":[179]},"counts_by_year":[],"updated_date":"2026-11-01T11:40:01.658920","created_date":"2026-10-31T00:00:00"}
