{"id":"https://openalex.org/W7224540678","doi":"https://doi.org/10.5281/zenodo.23769494","title":"Party Failure, Voter Emotions and Retaliation Intentions in the Context of Digitalization","display_name":"Party Failure, Voter Emotions and Retaliation Intentions in the Context of Digitalization","publication_year":2026,"publication_date":"2026-10-29","ids":{"openalex":"https://openalex.org/W7224540678","doi":"https://doi.org/10.5281/zenodo.23769494"},"language":"en","primary_location":{"id":"doi:10.5281/zenodo.23769494","doi":"https://doi.org/10.5281/zenodo.23769494","is_oa":true,"landing_page_url":"https://doi.org/10.5281/zenodo.23769494","pdf_url":null,"source":{"id":"https://openalex.org/S4306400562","display_name":"Zenodo (CERN European Organization for Nuclear Research)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I67311998","host_organization_name":"European Organization for Nuclear Research","host_organization_lineage":["https://openalex.org/I67311998"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"JournalArticle"},"volume":null,"type":"article","indexed_in":["datacite"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://doi.org/10.5281/zenodo.23769494","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5160126306","display_name":"MEHMET ACU","orcid":"https://orcid.org/0009-0005-7328-7510","observed_orcids":["https://orcid.org/0009-0005-7328-7510"]},"institutions":[{"id":"https://openalex.org/I217764696","display_name":"Mardin Artuklu University","ror":"https://ror.org/0396cd675","country_code":"TR","type":"education","lineage":["https://openalex.org/I217764696"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"ACU, MEHMET","raw_affiliation_strings":["Mardin Artuklu University"],"raw_orcid":"https://orcid.org/0009-0005-7328-7510","affiliations":[{"raw_affiliation_string":"Mardin Artuklu University","institution_ids":["https://openalex.org/I217764696"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5041463290","display_name":"Ahmet Kayao\u011flu","orcid":"https://orcid.org/0000-0002-7713-7342","observed_orcids":["https://orcid.org/0000-0002-7713-7342"]},"institutions":[{"id":"https://openalex.org/I217764696","display_name":"Mardin Artuklu University","ror":"https://ror.org/0396cd675","country_code":"TR","type":"education","lineage":["https://openalex.org/I217764696"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Kayaoglu, Ahmet","raw_affiliation_strings":["Mardin Artuklu University"],"raw_orcid":"https://orcid.org/0000-0002-7713-7342","affiliations":[{"raw_affiliation_string":"Mardin Artuklu University","institution_ids":["https://openalex.org/I217764696"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I217764696"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.88691494,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.7846999764442444,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.7846999764442444,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10108","display_name":"Electoral Systems and Political Participation","score":0.19059999287128448,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.007799999788403511,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/perceived-betrayal","display_name":"perceived betrayal","score":0.6290000081062317},{"id":"https://openalex.org/keywords/anger","display_name":"anger","score":0.7749999761581421},{"id":"https://openalex.org/keywords/social-media-complaints","display_name":"social media complaints","score":0.7080000042915344},{"id":"https://openalex.org/keywords/negative-word-of-mouth","display_name":"negative word-of-mouth","score":0.9959999918937683},{"id":"https://openalex.org/keywords/political-parties","display_name":"political parties","score":0.5630000233650208},{"id":"https://openalex.org/keywords/consumer-brand-relationships","display_name":"consumer-brand relationships","score":0.6899999976158142},{"id":"https://openalex.org/keywords/perceived-justice","display_name":"perceived justice","score":0.6769999861717224},{"id":"https://openalex.org/keywords/party-trust","display_name":"party trust","score":0.8209999799728394},{"id":"https://openalex.org/keywords/value-co-destruction","display_name":"value co-destruction","score":0.8090000152587891},{"id":"https://openalex.org/keywords/political-marketing","display_name":"political marketing","score":0.7749999761581421},{"id":"https://openalex.org/keywords/digitalization","display_name":"digitalization","score":0.8090000152587891}],"concepts":[{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.7251999974250793},{"id":"https://openalex.org/C2779302386","wikidata":"https://www.wikidata.org/wiki/Q79871","display_name":"Anger","level":2,"score":0.6980999708175659},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5827999711036682},{"id":"https://openalex.org/C164850336","wikidata":"https://www.wikidata.org/wiki/Q3685487","display_name":"Interpersonal communication","level":2,"score":0.5748999714851379},{"id":"https://openalex.org/C93225998","wikidata":"https://www.wikidata.org/wiki/Q1941972","display_name":"Moderation","level":2,"score":0.5375000238418579},{"id":"https://openalex.org/C2781384979","wikidata":"https://www.wikidata.org/wiki/Q2166722","display_name":"Betrayal","level":2,"score":0.5091999769210815},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5049999952316284},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4595000147819519},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.4560000002384186},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.435699999332428},{"id":"https://openalex.org/C137913393","wikidata":"https://www.wikidata.org/wiki/Q15737157","display_name":"Word of mouth","level":2,"score":0.4147000014781952},{"id":"https://openalex.org/C24614281","wikidata":"https://www.wikidata.org/wiki/Q17086331","display_name":"Moderated mediation","level":2,"score":0.41440001130104065},{"id":"https://openalex.org/C2780110086","wikidata":"https://www.wikidata.org/wiki/Q161837","display_name":"Public service","level":2,"score":0.3677999973297119},{"id":"https://openalex.org/C139621336","wikidata":"https://www.wikidata.org/wiki/Q3190382","display_name":"Economic Justice","level":2,"score":0.3440999984741211},{"id":"https://openalex.org/C2775995036","wikidata":"https://www.wikidata.org/wiki/Q21072628","display_name":"Interpersonal influence","level":3,"score":0.33410000801086426},{"id":"https://openalex.org/C4308109","wikidata":"https://www.wikidata.org/wiki/Q4781686","display_name":"Appraisal theory","level":2,"score":0.32850000262260437},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.32030001282691956},{"id":"https://openalex.org/C2778660142","wikidata":"https://www.wikidata.org/wiki/Q6805591","display_name":"Media consumption","level":2,"score":0.3122999966144562},{"id":"https://openalex.org/C2779149496","wikidata":"https://www.wikidata.org/wiki/Q442100","display_name":"Procedural justice","level":3,"score":0.3082999885082245},{"id":"https://openalex.org/C117347162","wikidata":"https://www.wikidata.org/wiki/Q1376959","display_name":"European Social Survey","level":3,"score":0.288100004196167},{"id":"https://openalex.org/C91034043","wikidata":"https://www.wikidata.org/wiki/Q223642","display_name":"Interpersonal relationship","level":2,"score":0.2827000021934509},{"id":"https://openalex.org/C143299363","wikidata":"https://www.wikidata.org/wiki/Q900584","display_name":"Attribution","level":2,"score":0.26080000400543213},{"id":"https://openalex.org/C2778813691","wikidata":"https://www.wikidata.org/wiki/Q1369832","display_name":"Purchasing","level":2,"score":0.26030001044273376}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.5281/zenodo.23769494","doi":"https://doi.org/10.5281/zenodo.23769494","is_oa":true,"landing_page_url":"https://doi.org/10.5281/zenodo.23769494","pdf_url":null,"source":{"id":"https://openalex.org/S4306400562","display_name":"Zenodo (CERN European Organization for Nuclear Research)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I67311998","host_organization_name":"European Organization for Nuclear Research","host_organization_lineage":["https://openalex.org/I67311998"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"JournalArticle"},{"id":"doi:10.5281/zenodo.23769495","doi":"https://doi.org/10.5281/zenodo.23769495","is_oa":true,"landing_page_url":"https://doi.org/10.5281/zenodo.23769495","pdf_url":null,"source":{"id":"https://openalex.org/S4306400562","display_name":"Zenodo (CERN European Organization for Nuclear Research)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I67311998","host_organization_name":"European Organization for Nuclear Research","host_organization_lineage":["https://openalex.org/I67311998"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"JournalArticle"}],"best_oa_location":{"id":"doi:10.5281/zenodo.23769494","doi":"https://doi.org/10.5281/zenodo.23769494","is_oa":true,"landing_page_url":"https://doi.org/10.5281/zenodo.23769494","pdf_url":null,"source":{"id":"https://openalex.org/S4306400562","display_name":"Zenodo (CERN European Organization for Nuclear Research)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I67311998","host_organization_name":"European Organization for Nuclear Research","host_organization_lineage":["https://openalex.org/I67311998"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"JournalArticle"},"sustainable_development_goals":[{"score":0.9200000166893005,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, justice, and strong institutions"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W582633832","https://openalex.org/W4312198481","https://openalex.org/W4416985213","https://openalex.org/W3134413037","https://openalex.org/W4396495070","https://openalex.org/W2886942163","https://openalex.org/W6929439322","https://openalex.org/W7095379501","https://openalex.org/W4251191913","https://openalex.org/W3160110907"],"abstract_inverted_index":{"Digital":[0],"transformation":[1],"is":[2,195,204,218],"reshaping":[3],"the":[4,24,41,53,67,97,159,175,214,242,246,251,255],"value":[5,239],"relationship":[6,43,257],"that":[7,198,216],"political":[8,49,247],"parties,":[9],"like":[10],"firms,":[11],"maintain":[12],"with":[13],"their":[14],"stakeholders;":[15],"voters\u2019":[16,80],"reactions":[17],"are":[18,106,143],"now":[19],"visible":[20],"not":[21,234],"only":[22,185,212],"at":[23,158],"ballot":[25],"box":[26],"but":[27],"also":[28,107],"on":[29,60,71,93,166,192,199,250],"social":[30,72,167,193],"media":[31,73,168,194],"and":[32,44,51,74,82,90,96,103,131,139,161,169,197,230,258],"in":[33,114,265],"interpersonal":[34],"networks.":[35],"This":[36],"study":[37],"adapts":[38],"concepts":[39],"from":[40,110],"consumer-brand":[42],"consumer":[45],"retaliation":[46,211],"literature":[47,249],"to":[48,66,145,150,163,213,245],"parties":[50],"examines":[52],"effect":[54,191],"of":[55,77,87,100,172,177,202,254],"perceived":[56,83,88,140,224],"party":[57,101,104,228,231],"failure":[58,182,207],"severity":[59,135,183],"three":[61],"response":[62,147],"intentions":[63],"(direct":[64],"complaining":[65,70,165],"party,":[68,160],"public":[69,164],"negative":[75,94,170,200],"word":[76,171,201],"mouth)":[78],"through":[79,117,237],"anger":[81,138,149],"betrayal.":[84,221],"The":[85],"effects":[86],"justice":[89],"inferred":[91,226],"benevolence":[92],"emotions":[95],"moderating":[98],"roles":[99],"love":[102,229],"trust":[105,232],"tested.":[108],"Data":[109],"383":[111],"eligible":[112],"voters":[113],"T\u00fcrkiye,":[115],"collected":[116],"an":[118],"online":[119],"survey,":[120],"were":[121,233],"analysed":[122],"using":[123],"confirmatory":[124],"factor":[125],"analysis,":[126],"structural":[127],"equation":[128],"modelling,":[129],"bootstrapping":[130],"moderation":[132],"analyses.":[133],"Failure":[134],"strongly":[136],"increases":[137,184],"betrayal,":[141],"which":[142,153],"linked":[144],"different":[146],"channels:":[148],"direct":[151,186],"complaining,":[152],"functions":[154],"as":[155,220],"voice":[156],"directed":[157],"betrayal":[162],"mouth.":[173],"At":[174],"level":[176],"total":[178,189],"indirect":[179,190,210],"effects,":[180],"however,":[181],"complaining;":[187],"its":[188],"non-significant":[196],"mouth":[203],"negative,":[205],"so":[206],"translates":[208],"into":[209],"extent":[215],"it":[217],"experienced":[219],"Hypotheses":[222],"regarding":[223],"justice,":[225],"benevolence,":[227],"supported.":[235],"Interpreted":[236],"a":[238,266],"co-destruction":[240],"lens,":[241],"findings":[243],"contribute":[244],"marketing":[248],"dark":[252],"side":[253],"voter-party":[256],"offer":[259],"implications":[260],"for":[261],"managing":[262],"voter":[263],"complaints":[264],"digitalized":[267],"communication":[268],"environment.":[269]},"counts_by_year":[],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2026-10-30T00:00:00"}
