{"id":"https://openalex.org/W7224345885","doi":"https://doi.org/10.1111/1467-8500.70071","title":"Through the eyes of Turkish public employees: How organisational citizenship behaviour, job satisfaction, and public service motivation shape perceived job performance","display_name":"Through the eyes of Turkish public employees: How organisational citizenship behaviour, job satisfaction, and public service motivation shape perceived job performance","publication_year":2026,"publication_date":"2026-10-28","ids":{"openalex":"https://openalex.org/W7224345885","doi":"https://doi.org/10.1111/1467-8500.70071"},"language":"en","primary_location":{"id":"doi:10.1111/1467-8500.70071","doi":"https://doi.org/10.1111/1467-8500.70071","is_oa":false,"landing_page_url":"https://doi.org/10.1111/1467-8500.70071","pdf_url":null,"source":{"id":"https://openalex.org/S128357121","display_name":"Australian Journal of Public Administration","issn_l":"0313-6647","issn":["0313-6647","1467-8500"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Australian Journal of Public Administration","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5115018763","display_name":"Alperen Zararsiz","orcid":"https://orcid.org/0009-0007-2311-2055","observed_orcids":["https://orcid.org/0009-0007-2311-2055"]},"institutions":[{"id":"https://openalex.org/I8692664","display_name":"University of Oklahoma","ror":"https://ror.org/02aqsxs83","country_code":"US","type":"education","lineage":["https://openalex.org/I8692664"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Alperen Zararsiz","raw_affiliation_strings":["Department of Political Science The University of Oklahoma  Norman Oklahoma USA"],"raw_orcid":"https://orcid.org/0009-0007-2311-2055","affiliations":[{"raw_affiliation_string":"Department of Political Science The University of Oklahoma  Norman Oklahoma USA","institution_ids":["https://openalex.org/I8692664"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5115018763"],"corresponding_institution_ids":["https://openalex.org/I8692664"],"apc_list":{"value":3120,"currency":"USD","value_usd":3120},"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.88785047,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9560999870300293,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9560999870300293,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.028200000524520874,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.014100000262260437,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/organizational-citizenship-behavior","display_name":"organizational citizenship behavior","score":0.9909999966621399},{"id":"https://openalex.org/keywords/job-satisfaction","display_name":"job satisfaction","score":1.0},{"id":"https://openalex.org/keywords/public-service-motivation","display_name":"public service motivation","score":1.0},{"id":"https://openalex.org/keywords/perceived-job-performance","display_name":"perceived job performance","score":0.972000002861023},{"id":"https://openalex.org/keywords/performance-evaluation-human-resources","display_name":"performance evaluation (human resources)","score":0.8399999737739563},{"id":"https://openalex.org/keywords/rater-bias","display_name":"rater bias","score":0.7730000019073486},{"id":"https://openalex.org/keywords/public-sector-employment","display_name":"public sector employees","score":0.6869999766349792},{"id":"https://openalex.org/keywords/appraisal-system","display_name":"appraisal system","score":0.47999998927116394},{"id":"https://openalex.org/keywords/helping-behavior","display_name":"helping behavior","score":0.5690000057220459}],"concepts":[{"id":"https://openalex.org/C9719361","wikidata":"https://www.wikidata.org/wiki/Q7928967","display_name":"Vignette","level":2,"score":0.743399977684021},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6636999845504761},{"id":"https://openalex.org/C2776661979","wikidata":"https://www.wikidata.org/wiki/Q7257614","display_name":"Public service motivation","level":3,"score":0.6509000062942505},{"id":"https://openalex.org/C2777873905","wikidata":"https://www.wikidata.org/wiki/Q1430184","display_name":"Performance appraisal","level":2,"score":0.6358000040054321},{"id":"https://openalex.org/C2779728303","wikidata":"https://www.wikidata.org/wiki/Q3071551","display_name":"Pride","level":2,"score":0.6159999966621399},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.6115000247955322},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.6037999987602234},{"id":"https://openalex.org/C174954385","wikidata":"https://www.wikidata.org/wiki/Q6206740","display_name":"Job performance","level":3,"score":0.6037999987602234},{"id":"https://openalex.org/C2781121862","wikidata":"https://www.wikidata.org/wiki/Q256","display_name":"Turkish","level":2,"score":0.5860999822616577},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.5478000044822693},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.5436000227928162},{"id":"https://openalex.org/C2780110086","wikidata":"https://www.wikidata.org/wiki/Q161837","display_name":"Public service","level":2,"score":0.49810001254081726},{"id":"https://openalex.org/C7295685","wikidata":"https://www.wikidata.org/wiki/Q5165197","display_name":"Contextual performance","level":5,"score":0.43880000710487366},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.43869999051094055},{"id":"https://openalex.org/C150706916","wikidata":"https://www.wikidata.org/wiki/Q6206702","display_name":"Job attitude","level":4,"score":0.3901999890804291},{"id":"https://openalex.org/C2780781376","wikidata":"https://www.wikidata.org/wiki/Q42138","display_name":"Citizenship","level":3,"score":0.37929999828338623},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.3774000108242035},{"id":"https://openalex.org/C126583095","wikidata":"https://www.wikidata.org/wiki/Q1548752","display_name":"Organizational citizenship behavior","level":3,"score":0.3765999972820282},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.35989999771118164},{"id":"https://openalex.org/C2909103016","wikidata":"https://www.wikidata.org/wiki/Q1430184","display_name":"Employee Performance Appraisal","level":2,"score":0.35679998993873596},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.3447999954223633},{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.3253999948501587},{"id":"https://openalex.org/C198477413","wikidata":"https://www.wikidata.org/wiki/Q7647069","display_name":"Survey data collection","level":2,"score":0.2761000096797943},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2653000056743622},{"id":"https://openalex.org/C3018541476","wikidata":"https://www.wikidata.org/wiki/Q6206740","display_name":"Work performance","level":2,"score":0.26159998774528503}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1111/1467-8500.70071","doi":"https://doi.org/10.1111/1467-8500.70071","is_oa":false,"landing_page_url":"https://doi.org/10.1111/1467-8500.70071","pdf_url":null,"source":{"id":"https://openalex.org/S128357121","display_name":"Australian Journal of Public Administration","issn_l":"0313-6647","issn":["0313-6647","1467-8500"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Australian Journal of Public Administration","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":51,"referenced_works":["https://openalex.org/W198495245","https://openalex.org/W1502898192","https://openalex.org/W1579129901","https://openalex.org/W1971163123","https://openalex.org/W1973953202","https://openalex.org/W1977793234","https://openalex.org/W1983101304","https://openalex.org/W1990866741","https://openalex.org/W2000926141","https://openalex.org/W2003045844","https://openalex.org/W2005136611","https://openalex.org/W2008535554","https://openalex.org/W2019941026","https://openalex.org/W2021383410","https://openalex.org/W2036049543","https://openalex.org/W2044295466","https://openalex.org/W2055257296","https://openalex.org/W2056749799","https://openalex.org/W2057761771","https://openalex.org/W2074423445","https://openalex.org/W2094973253","https://openalex.org/W2104999458","https://openalex.org/W2111691598","https://openalex.org/W2132773425","https://openalex.org/W2136730800","https://openalex.org/W2142974332","https://openalex.org/W2150369470","https://openalex.org/W2151901967","https://openalex.org/W2158124044","https://openalex.org/W2166991210","https://openalex.org/W2202719774","https://openalex.org/W2246803667","https://openalex.org/W2417835880","https://openalex.org/W2480455979","https://openalex.org/W2526887113","https://openalex.org/W2590741547","https://openalex.org/W2613961663","https://openalex.org/W2624742562","https://openalex.org/W2762190804","https://openalex.org/W2788341141","https://openalex.org/W2806284750","https://openalex.org/W2890896770","https://openalex.org/W2905629700","https://openalex.org/W2921376430","https://openalex.org/W2938880992","https://openalex.org/W3020547987","https://openalex.org/W3042420165","https://openalex.org/W3120744386","https://openalex.org/W4298185589","https://openalex.org/W4301307938","https://openalex.org/W4415144708"],"related_works":["https://openalex.org/W2212600648","https://openalex.org/W2039717090","https://openalex.org/W3041343774","https://openalex.org/W2186532638","https://openalex.org/W2084248721","https://openalex.org/W2993099916","https://openalex.org/W4319228107","https://openalex.org/W4392656791","https://openalex.org/W4393051096","https://openalex.org/W2559769941"],"abstract_inverted_index":{"Abstract":[0],"The":[1,83,259],"purpose":[2],"of":[3,11,28,49,79,118,175,237,261,288],"this":[4,67,232],"study":[5,65,84],"is":[6],"to":[7,208,271],"explore":[8],"the":[9,35,77,94,112,257],"impact":[10],"organisational":[12],"citizenship":[13],"behaviour":[14,199],"(OCB),":[15],"job":[16,31,91],"satisfaction":[17,92],"(JS),":[18],"and":[19,74,89,123,166,242,283,295],"public":[20,25,152,189],"service":[21],"motivation":[22],"(PSM)":[23],"on":[24,155,291],"employees\u2019":[26],"evaluations":[27,187],"their":[29,204],"peers\u2019":[30],"performance.":[32,273],"Studies":[33],"in":[34,97,188,203,248,256],"literature":[36],"have":[37],"addressed":[38],"these":[39,50,71],"factors":[40,51,72],"separately;":[41],"therefore,":[42],"it":[43],"has":[44,103],"not":[45,252],"been":[46],"discussed":[47],"which":[48,160],"most":[52,165],"significantly":[53],"influences":[54],"performance":[55,62,130,146,156,186,217,289],"perception":[56],"or":[57,200],"how":[58],"they":[59],"collectively":[60],"affect":[61],"perception.":[63],"This":[64],"fills":[66],"gap":[68],"by":[69,158,167],"discussing":[70],"together":[73],"comparatively":[75],"within":[76],"framework":[78],"experimental":[80],"vignette":[81],"design.":[82],"found":[85],"that":[86,115,194,265,304],"high":[87,90,101,223],"OCB":[88],"produce":[93],"largest":[95],"increases":[96],"perceived":[98,272],"performance,":[99],"while":[100],"PSM":[102,135,170,224,243],"a":[104,172,234],"weaker":[105],"(but":[106],"still":[107],"positive)":[108],"cue":[109,268],"effect;":[110],"additionally,":[111],"results":[113,150],"indicated":[114],"elevated":[116],"levels":[117,136],"each":[119,266],"cue,":[120],"both":[121,280,292],"independently":[122],"collectively,":[124],"were":[125],"correlated":[126],"with":[127,140,222],"considerably":[128],"higher":[129,212],"ratings.":[131],"Survey":[132],"respondents\u2019":[133],"own":[134],"also":[137],"shaped":[138],"evaluations,":[139],"higher\u2010PSM":[141],"respondents":[142],"assigning":[143],"slightly":[144],"stricter":[145,228],"ratings":[147],"overall.":[148],"These":[149],"advance":[151],"administration":[153],"research":[154],"appraisal":[157,177,238,302],"clarifying":[159],"motivational/attitudinal":[161],"signals":[162],"raters":[163],"weigh":[164],"highlighting":[168],"rater":[169],"as":[171,211],"potential":[173,235],"source":[174,236],"systematic":[176],"bias.":[178,239,307],"Points":[179],"for":[180,254,279],"practitioners":[181],"Behavioural":[182],"cues":[183],"strongly":[184],"shape":[185],"organisations.":[190],"Practitioners":[191],"should":[192,277,300],"recognise":[193],"employees":[195],"who":[196,296],"display":[197],"helping":[198],"express":[201],"pride":[202],"work":[205],"are":[206,219],"likely":[207],"be":[209],"viewed":[210],"performers,":[213],"even":[214],"when":[215],"formal":[216],"metrics":[218],"ambiguous.":[220],"Evaluators":[221],"may":[225],"unintentionally":[226],"apply":[227],"standards.":[229],"For":[230],"practitioners,":[231],"highlights":[233],"OCB,":[240],"JS,":[241],"operate":[244],"independently,":[245],"so":[246],"improvements":[247,255],"one":[249],"area":[250],"do":[251],"substitute":[253],"others.":[258],"absence":[260],"interaction":[262],"effects":[263],"indicates":[264],"behavioural":[267],"contributes":[269],"uniquely":[270],"Performance":[274],"evaluation":[275],"systems":[276,303],"account":[278],"employee":[281,293],"behaviours":[282,294],"evaluator":[284],"dispositions.":[285],"Since":[286],"perceptions":[287],"depend":[290],"evaluates":[297],"them,":[298],"organisations":[299],"design":[301],"minimise":[305],"subjective":[306]},"counts_by_year":[],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2026-10-30T00:00:00"}
