{"id":"https://openalex.org/W7224113183","doi":"https://doi.org/10.1177/00472875261499734","title":"Trust or Scrutiny? The Technology Readiness Paradox in Travel Planning With Generative Artificial Intelligence","display_name":"Trust or Scrutiny? The Technology Readiness Paradox in Travel Planning With Generative Artificial Intelligence","publication_year":2026,"publication_date":"2026-10-28","ids":{"openalex":"https://openalex.org/W7224113183","doi":"https://doi.org/10.1177/00472875261499734"},"language":"en","primary_location":{"id":"doi:10.1177/00472875261499734","doi":"https://doi.org/10.1177/00472875261499734","is_oa":false,"landing_page_url":"https://doi.org/10.1177/00472875261499734","pdf_url":null,"source":{"id":"https://openalex.org/S157485431","display_name":"Journal of Travel Research","issn_l":"0047-2875","issn":["0047-2875","1552-6763"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","fnege-4","jufo-3","norway-2","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Travel Research","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5128771498","display_name":"Shaofeng Wang","orcid":"https://orcid.org/0000-0002-0300-2453","observed_orcids":["https://orcid.org/0000-0002-0300-2453"]},"institutions":[{"id":"https://openalex.org/I4405278484","display_name":"Fuzhou University of International Studies and Trade","ror":"https://ror.org/0047vxv52","country_code":"CN","type":"education","lineage":["https://openalex.org/I4405278484"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Shaofeng Wang","raw_affiliation_strings":["International Business School, Fuzhou University of International Studies and Trade, Fuzhou, China"],"raw_orcid":"https://orcid.org/0000-0002-0300-2453","affiliations":[{"raw_affiliation_string":"International Business School, Fuzhou University of International Studies and Trade, Fuzhou, China","institution_ids":["https://openalex.org/I4405278484"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101223206","display_name":"Hao Zhang","orcid":"https://orcid.org/0009-0009-7997-9410","observed_orcids":["https://orcid.org/0009-0009-7997-9410"]},"institutions":[{"id":"https://openalex.org/I4405255581","display_name":"ISCTE Business School","ror":"https://ror.org/035zg3a51","country_code":"PT","type":"education","lineage":["https://openalex.org/I110026055","https://openalex.org/I4405255581"]}],"countries":["PT"],"is_corresponding":true,"raw_author_name":"Hao Zhang","raw_affiliation_strings":["ISCTE Business School, University Institute of Lisbon, Portugal"],"raw_orcid":"https://orcid.org/0009-0009-7997-9410","affiliations":[{"raw_affiliation_string":"ISCTE Business School, University Institute of Lisbon, Portugal","institution_ids":["https://openalex.org/I4405255581"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5101223206"],"corresponding_institution_ids":["https://openalex.org/I4405255581"],"apc_list":{"value":3900,"currency":"USD","value_usd":3900},"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.87373137,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.5913000106811523,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.5913000106811523,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.3212999999523163,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.04410000145435333,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/generative-ai","display_name":"generative AI","score":0.9509999752044678},{"id":"https://openalex.org/keywords/tourism-planning","display_name":"tourism planning","score":0.8399999737739563},{"id":"https://openalex.org/keywords/travel-itinerary-generation","display_name":"travel itinerary generation","score":0.597000002861023},{"id":"https://openalex.org/keywords/tourist-trust","display_name":"tourist trust","score":0.9810000061988831},{"id":"https://openalex.org/keywords/technology-readiness","display_name":"technology readiness","score":0.8870000243186951},{"id":"https://openalex.org/keywords/privacy-calculus","display_name":"privacy calculus","score":0.6949999928474426},{"id":"https://openalex.org/keywords/data-transparency","display_name":"data transparency","score":0.6990000009536743},{"id":"https://openalex.org/keywords/content-authenticity","display_name":"content authenticity","score":0.9789999723434448},{"id":"https://openalex.org/keywords/continued-usage","display_name":"continued usage","score":0.5870000123977661},{"id":"https://openalex.org/keywords/affective-trust","display_name":"affective trust","score":0.6290000081062317},{"id":"https://openalex.org/keywords/cognitive-trust","display_name":"cognitive trust","score":0.7350000143051147},{"id":"https://openalex.org/keywords/verifiability","display_name":"verifiability","score":0.7250000238418579},{"id":"https://openalex.org/keywords/ai-generated-content","display_name":"AI-generated content","score":0.3160000145435333}],"concepts":[{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.6245999932289124},{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.5968999862670898},{"id":"https://openalex.org/C74196892","wikidata":"https://www.wikidata.org/wiki/Q7781188","display_name":"Thematic analysis","level":3,"score":0.5020999908447266},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.46650001406669617},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.43130001425743103},{"id":"https://openalex.org/C39890363","wikidata":"https://www.wikidata.org/wiki/Q36108","display_name":"Generative grammar","level":2,"score":0.3995000123977661},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.37880000472068787},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.37869998812675476},{"id":"https://openalex.org/C170494330","wikidata":"https://www.wikidata.org/wiki/Q1778434","display_name":"Cognitive map","level":3,"score":0.35589998960494995},{"id":"https://openalex.org/C2780346085","wikidata":"https://www.wikidata.org/wiki/Q7884986","display_name":"Unified theory of acceptance and use of technology","level":3,"score":0.35350000858306885},{"id":"https://openalex.org/C85847156","wikidata":"https://www.wikidata.org/wiki/Q59015987","display_name":"Verifiable secret sharing","level":3,"score":0.3513999879360199},{"id":"https://openalex.org/C2776915394","wikidata":"https://www.wikidata.org/wiki/Q5196451","display_name":"Customer engagement","level":3,"score":0.34630000591278076},{"id":"https://openalex.org/C167966045","wikidata":"https://www.wikidata.org/wiki/Q5532625","display_name":"Generative model","level":3,"score":0.33719998598098755},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.33219999074935913},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.32170000672340393},{"id":"https://openalex.org/C93692415","wikidata":"https://www.wikidata.org/wiki/Q1502030","display_name":"Thematic map","level":2,"score":0.3206000030040741},{"id":"https://openalex.org/C187191949","wikidata":"https://www.wikidata.org/wiki/Q1138496","display_name":"Profiling (computer programming)","level":2,"score":0.3160000145435333},{"id":"https://openalex.org/C23213687","wikidata":"https://www.wikidata.org/wiki/Q301468","display_name":"Consumer behaviour","level":2,"score":0.31450000405311584},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.28760001063346863},{"id":"https://openalex.org/C2778656907","wikidata":"https://www.wikidata.org/wiki/Q5164712","display_name":"Consumer privacy","level":3,"score":0.2865000069141388},{"id":"https://openalex.org/C123201435","wikidata":"https://www.wikidata.org/wiki/Q456632","display_name":"Information privacy","level":2,"score":0.2856999933719635},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.2802000045776367},{"id":"https://openalex.org/C198477413","wikidata":"https://www.wikidata.org/wiki/Q7647069","display_name":"Survey data collection","level":2,"score":0.275299996137619},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.27309998869895935},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.26919999718666077},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.26750001311302185},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.26739999651908875}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1177/00472875261499734","doi":"https://doi.org/10.1177/00472875261499734","is_oa":false,"landing_page_url":"https://doi.org/10.1177/00472875261499734","pdf_url":null,"source":{"id":"https://openalex.org/S157485431","display_name":"Journal of Travel Research","issn_l":"0047-2875","issn":["0047-2875","1552-6763"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","fnege-4","jufo-3","norway-2","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Travel Research","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320335869","display_name":"National Social Science Fund of China","ror":null}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":79,"referenced_works":["https://openalex.org/W79229537","https://openalex.org/W995628848","https://openalex.org/W1486903273","https://openalex.org/W1574235309","https://openalex.org/W1574363380","https://openalex.org/W1979290264","https://openalex.org/W1979422830","https://openalex.org/W1995046486","https://openalex.org/W2025705616","https://openalex.org/W2030931215","https://openalex.org/W2055851468","https://openalex.org/W2091957194","https://openalex.org/W2094025128","https://openalex.org/W2096178490","https://openalex.org/W2102303925","https://openalex.org/W2106096361","https://openalex.org/W2109888714","https://openalex.org/W2110078189","https://openalex.org/W2110506823","https://openalex.org/W2130333844","https://openalex.org/W2131316480","https://openalex.org/W2136407476","https://openalex.org/W2157989366","https://openalex.org/W2160577941","https://openalex.org/W2163216404","https://openalex.org/W2178735069","https://openalex.org/W2270304400","https://openalex.org/W2337520390","https://openalex.org/W2495772237","https://openalex.org/W2521701804","https://openalex.org/W2586858771","https://openalex.org/W2883266152","https://openalex.org/W2883739506","https://openalex.org/W2909770671","https://openalex.org/W2989544504","https://openalex.org/W3001362559","https://openalex.org/W3013998503","https://openalex.org/W3023308990","https://openalex.org/W3033519999","https://openalex.org/W3095345514","https://openalex.org/W3108447536","https://openalex.org/W3122449065","https://openalex.org/W3125976894","https://openalex.org/W3128415798","https://openalex.org/W3144406692","https://openalex.org/W3158487060","https://openalex.org/W3160494230","https://openalex.org/W3193792355","https://openalex.org/W3216593293","https://openalex.org/W4281822284","https://openalex.org/W4283162852","https://openalex.org/W4292342898","https://openalex.org/W4306760198","https://openalex.org/W4317669872","https://openalex.org/W4379416244","https://openalex.org/W4388631057","https://openalex.org/W4389201448","https://openalex.org/W4389201667","https://openalex.org/W4390761031","https://openalex.org/W4390916974","https://openalex.org/W4391114256","https://openalex.org/W4393487710","https://openalex.org/W4399442975","https://openalex.org/W4399829620","https://openalex.org/W4400803056","https://openalex.org/W4403383076","https://openalex.org/W4403560424","https://openalex.org/W4403765418","https://openalex.org/W4403826798","https://openalex.org/W4405725159","https://openalex.org/W4406416359","https://openalex.org/W4406579882","https://openalex.org/W4408473655","https://openalex.org/W4409774368","https://openalex.org/W4410724353","https://openalex.org/W4413003510","https://openalex.org/W4415000856","https://openalex.org/W4416793887","https://openalex.org/W7135065499"],"related_works":["https://openalex.org/W4413780565","https://openalex.org/W4415731915","https://openalex.org/W7161557577","https://openalex.org/W7167427556","https://openalex.org/W7204858091","https://openalex.org/W7212448338","https://openalex.org/W4416009940","https://openalex.org/W7224084184","https://openalex.org/W4405725159","https://openalex.org/W7155004074"],"abstract_inverted_index":{"Generative":[0],"artificial":[1],"intelligence":[2],"now":[3],"drafts":[4],"travel":[5],"itineraries":[6],"that":[7,130],"travelers":[8,97,132,138],"cannot":[9],"easily":[10],"verify.":[11],"Integrating":[12],"privacy":[13,116],"calculus":[14],"theory":[15],"with":[16,118],"a":[17,48],"dual-pathway":[18],"trust":[19,29,84],"model,":[20],"this":[21],"study":[22],"examines":[23],"how":[24,34],"system":[25],"attributes":[26],"shape":[27],"tourist":[28],"and":[30,33,45,52,68,73,79,82,123,126,136],"continued":[31,86],"usage,":[32],"technology":[35],"readiness":[36,91],"conditions":[37],"those":[38],"links.":[39],"A":[40],"two-wave":[41],"panel":[42],"(433":[43],"Chinese":[44],"European":[46],"travelers),":[47],"validation":[49],"wave":[50],"(372),":[51],"42":[53],"interviews":[54],"were":[55],"analyzed":[56],"using":[57],"structural":[58],"equation":[59],"modeling,":[60],"importance\u2013performance":[61],"map":[62],"analysis,":[63,67],"fuzzy-set":[64],"qualitative":[65],"comparative":[66],"thematic":[69],"analysis.":[70],"Data":[71],"transparency":[72],"content":[74],"authenticity":[75],"raised":[76],"both":[77],"cognitive":[78],"affective":[80,83],"trust,":[81],"sustained":[85],"usage":[87],"most":[88],"strongly.":[89],"Technology":[90],"reversed":[92],"the":[93,107,147],"expected":[94],"pattern:":[95],"readier":[96],"scrutinized":[98],"fluent":[99],"output":[100],"rather":[101],"than":[102],"relying":[103],"on":[104],"it,":[105],"weakening":[106],"behavioral":[108],"effect":[109],"of":[110],"trust.":[111],"Providers":[112],"should":[113],"replace":[114],"generic":[115],"notices":[117],"in-context,":[119],"verifiable":[120],"data-use":[121],"disclosures":[122],"checkable":[124],"citations,":[125],"segment":[127],"interfaces":[128],"so":[129],"ready":[131],"receive":[133,139],"verification":[134],"tools":[135],"less-ready":[137],"reassurance.":[140],"Regulators":[141],"can":[142],"make":[143],"verifiability,":[144],"not":[145],"fluency,":[146],"disclosure":[148],"standard.":[149]},"counts_by_year":[],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2026-10-29T00:00:00"}