{"id":"https://openalex.org/W7224094935","doi":"https://doi.org/10.6007/ijarbss/v16-i10/29162","title":"How Emotional Intelligence Builds Organisational Resilience in Pakistani SMES: Mediating and Moderating Mechanisms","display_name":"How Emotional Intelligence Builds Organisational Resilience in Pakistani SMES: Mediating and Moderating Mechanisms","publication_year":2026,"publication_date":"2026-10-25","ids":{"openalex":"https://openalex.org/W7224094935","doi":"https://doi.org/10.6007/ijarbss/v16-i10/29162"},"language":"en","primary_location":{"id":"doi:10.6007/ijarbss/v16-i10/29162","doi":"https://doi.org/10.6007/ijarbss/v16-i10/29162","is_oa":true,"landing_page_url":"https://doi.org/10.6007/ijarbss/v16-i10/29162","pdf_url":"https://hrmars.com/papers_submitted/29162/how-emotional-intelligence-builds-organisational-resilience-in-pakistani-smes-mediating-and-moderating-mechanisms.pdf","source":{"id":"https://openalex.org/S4210209736","display_name":"International Journal of Academic Research in Business and Social Sciences","issn_l":"2222-6990","issn":["2222-6990","2308-3816"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["anvur-scientific"],"host_organization":"https://openalex.org/P4322696514","host_organization_name":"Human Resource Management Academic Research Society","host_organization_lineage":["https://openalex.org/P4322696514"],"host_organization_lineage_names":["Human Resource Management Academic Research Society"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Academic Research in Business and Social Sciences","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://hrmars.com/papers_submitted/29162/how-emotional-intelligence-builds-organisational-resilience-in-pakistani-smes-mediating-and-moderating-mechanisms.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5092362843","display_name":"Hamrila Binti Abdul Latif","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I41461413","display_name":"Universiti Malaysia Sarawak","ror":"https://ror.org/05b307002","country_code":"MY","type":"education","lineage":["https://openalex.org/I41461413"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Hamrila Binti Abdul Latif","raw_affiliation_strings":["Hamrila binti Abdul Latip is an Associate Professor in the Faculty of Economics and Business at Universiti Malaysia Sarawak, Malaysia. Her academic qualifications include a doctorate in Management, a Master of Science in Management, and a bachelor\u2019s"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Hamrila binti Abdul Latip is an Associate Professor in the Faculty of Economics and Business at Universiti Malaysia Sarawak, Malaysia. Her academic qualifications include a doctorate in Management, a Master of Science in Management, and a bachelor\u2019s","institution_ids":["https://openalex.org/I41461413"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5090751094","display_name":"Suleman Anwar","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I41461413","display_name":"Universiti Malaysia Sarawak","ror":"https://ror.org/05b307002","country_code":"MY","type":"education","lineage":["https://openalex.org/I41461413"]},{"id":"https://openalex.org/I4210135941","display_name":"GIFT University","ror":"https://ror.org/04tb22w36","country_code":"PK","type":"education","lineage":["https://openalex.org/I4210135941"]}],"countries":["MY","PK"],"is_corresponding":false,"raw_author_name":"Suleman Anwar","raw_affiliation_strings":["Suleman Anwar is a management academic, researcher, and author affiliated with GIFT University, Gujranwala, Pakistan, and pursuing doctoral research at Universiti Malaysia Sarawak, Malaysia. His research interests include emotional intelligence, pers"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Suleman Anwar is a management academic, researcher, and author affiliated with GIFT University, Gujranwala, Pakistan, and pursuing doctoral research at Universiti Malaysia Sarawak, Malaysia. His research interests include emotional intelligence, pers","institution_ids":["https://openalex.org/I41461413","https://openalex.org/I4210135941"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.87430281,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"16","issue":"10","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11433","display_name":"Emotional Intelligence and Performance","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11433","display_name":"Emotional Intelligence and Performance","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.0008999999845400453,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11761","display_name":"Resilience and Mental Health","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/3203","display_name":"Clinical Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/emotional-intelligence","display_name":"emotional intelligence","score":1.0},{"id":"https://openalex.org/keywords/organizational-resilience","display_name":"organizational resilience","score":0.9980000257492065},{"id":"https://openalex.org/keywords/small-and-medium-sized-enterprises","display_name":"small and medium-sized enterprises","score":0.9259999990463257},{"id":"https://openalex.org/keywords/mediating-mechanisms","display_name":"mediating mechanisms","score":0.8930000066757202},{"id":"https://openalex.org/keywords/moderating-mechanisms","display_name":"moderating mechanisms","score":0.9879999756813049},{"id":"https://openalex.org/keywords/pakistani-smes","display_name":"Pakistani SMEs","score":0.8339999914169312}],"concepts":[{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6651999950408936},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.5497000217437744},{"id":"https://openalex.org/C2779585090","wikidata":"https://www.wikidata.org/wiki/Q3457762","display_name":"Resilience (materials science)","level":2,"score":0.41920000314712524},{"id":"https://openalex.org/C137176749","wikidata":"https://www.wikidata.org/wiki/Q4105337","display_name":"Psychological resilience","level":2,"score":0.3124000132083893},{"id":"https://openalex.org/C174107131","wikidata":"https://www.wikidata.org/wiki/Q191591","display_name":"Emotional intelligence","level":2,"score":0.304500013589859},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.29019999504089355},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.28870001435279846},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.2867000102996826},{"id":"https://openalex.org/C138496976","wikidata":"https://www.wikidata.org/wiki/Q175002","display_name":"Developmental psychology","level":1,"score":0.27309998869895935},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.2662000060081482},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.26499998569488525},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.2567000091075897},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.25609999895095825},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.25130000710487366}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.6007/ijarbss/v16-i10/29162","doi":"https://doi.org/10.6007/ijarbss/v16-i10/29162","is_oa":true,"landing_page_url":"https://doi.org/10.6007/ijarbss/v16-i10/29162","pdf_url":"https://hrmars.com/papers_submitted/29162/how-emotional-intelligence-builds-organisational-resilience-in-pakistani-smes-mediating-and-moderating-mechanisms.pdf","source":{"id":"https://openalex.org/S4210209736","display_name":"International Journal of Academic Research in Business and Social Sciences","issn_l":"2222-6990","issn":["2222-6990","2308-3816"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["anvur-scientific"],"host_organization":"https://openalex.org/P4322696514","host_organization_name":"Human Resource Management Academic Research Society","host_organization_lineage":["https://openalex.org/P4322696514"],"host_organization_lineage_names":["Human Resource Management Academic Research Society"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Academic Research in Business and Social Sciences","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.6007/ijarbss/v16-i10/29162","doi":"https://doi.org/10.6007/ijarbss/v16-i10/29162","is_oa":true,"landing_page_url":"https://doi.org/10.6007/ijarbss/v16-i10/29162","pdf_url":"https://hrmars.com/papers_submitted/29162/how-emotional-intelligence-builds-organisational-resilience-in-pakistani-smes-mediating-and-moderating-mechanisms.pdf","source":{"id":"https://openalex.org/S4210209736","display_name":"International Journal of Academic Research in Business and Social Sciences","issn_l":"2222-6990","issn":["2222-6990","2308-3816"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["anvur-scientific"],"host_organization":"https://openalex.org/P4322696514","host_organization_name":"Human Resource Management Academic Research Society","host_organization_lineage":["https://openalex.org/P4322696514"],"host_organization_lineage_names":["Human Resource Management Academic Research Society"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Academic Research in Business and Social Sciences","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.7825999855995178,"display_name":"Decent work and economic growth"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7224094935.pdf","grobid_xml":"https://content.openalex.org/works/W7224094935.grobid-xml"},"referenced_works_count":49,"referenced_works":["https://openalex.org/W1491707247","https://openalex.org/W1752284228","https://openalex.org/W1985334364","https://openalex.org/W2018521444","https://openalex.org/W2025440672","https://openalex.org/W2036315340","https://openalex.org/W2036760886","https://openalex.org/W2095659828","https://openalex.org/W2102240723","https://openalex.org/W2110013894","https://openalex.org/W2112418792","https://openalex.org/W2115217290","https://openalex.org/W2164976997","https://openalex.org/W2170988397","https://openalex.org/W2171920216","https://openalex.org/W2179689955","https://openalex.org/W2305652456","https://openalex.org/W2906646969","https://openalex.org/W2910462204","https://openalex.org/W2928512632","https://openalex.org/W3107315840","https://openalex.org/W3112504413","https://openalex.org/W3157290436","https://openalex.org/W4200295951","https://openalex.org/W4200626287","https://openalex.org/W4210646187","https://openalex.org/W4223974711","https://openalex.org/W4224242345","https://openalex.org/W4226171810","https://openalex.org/W4281562567","https://openalex.org/W4282594737","https://openalex.org/W4295749386","https://openalex.org/W4297835444","https://openalex.org/W4310038921","https://openalex.org/W4312213919","https://openalex.org/W4382060074","https://openalex.org/W4384469072","https://openalex.org/W4386802590","https://openalex.org/W4388571238","https://openalex.org/W4390742650","https://openalex.org/W4390799906","https://openalex.org/W4391614721","https://openalex.org/W4405151757","https://openalex.org/W4409642819","https://openalex.org/W4410822414","https://openalex.org/W4410840558","https://openalex.org/W6930452251","https://openalex.org/W7151634427","https://openalex.org/W7155016586"],"related_works":["https://openalex.org/W4387883581","https://openalex.org/W2322343742","https://openalex.org/W4389036916","https://openalex.org/W3209026657","https://openalex.org/W7084176849","https://openalex.org/W7118786372","https://openalex.org/W3007780981","https://openalex.org/W6968278729","https://openalex.org/W3159282623","https://openalex.org/W2734111610"],"abstract_inverted_index":{"Organisational":[0,35],"resilience":[1,162,187],"is":[2],"crucial":[3],"for":[4,184],"small":[5],"and":[6,20,34,43,66,94,115,131,138,176,180],"medium-sized":[7],"enterprises":[8],"(SMEs)":[9],"in":[10,60,140,168,188],"emerging":[11],"economies":[12],"that":[13,86,145],"face":[14],"ongoing":[15],"economic":[16],"instability,":[17],"resource":[18],"limitations,":[19],"environmental":[21],"disruption.":[22],"This":[23],"study":[24,158],"aims":[25],"to":[26],"find":[27,85],"the":[28,61,77,119,134,146,149,151,160,169],"relationship":[29,135],"between":[30,136],"Emotional":[31],"Intelligence":[32],"(EI)":[33],"Resilience":[36,41],"(OR)":[37],"mediated":[38],"by":[39,45,164],"Personal":[40],"(PR)":[42],"moderated":[44,133],"Knowledge":[46],"Management":[47],"Practices":[48],"(KMPs).":[49],"The":[50,83,102,157],"data":[51],"were":[52],"gathered":[53],"from":[54,58],"348":[55],"senior":[56],"decision-makers":[57],"SMEs":[59],"Golden":[62],"Triangle":[63],"of":[64,79,106,122,153],"Pakistan":[65],"analysed":[67],"through":[68,110],"Partial":[69],"Least":[70],"Squares":[71],"Structural":[72],"Equation":[73],"Modelling":[74],"(PLS-SEM)":[75],"with":[76],"support":[78],"Dynamic":[80],"Capabilities":[81],"Theory.":[82],"results":[84],"EI":[87,107],"has":[88,96],"a":[89,97,141],"positive":[90,98,114,126],"influence":[91,99,152],"on":[92,100,108,129,155],"PR":[93,95,111,137,154],"OR.":[101,156],"specific":[103],"indirect":[104],"effect":[105],"OR":[109,139],"was":[112],"also":[113],"significant,":[116],"which":[117],"supports":[118],"mediating":[120],"role":[121],"PR.":[123],"KMPs":[124],"have":[125],"direct":[127],"effects":[128],"OR,":[130],"they":[132],"negative":[142],"way,":[143],"showing":[144],"more":[147],"KMPs,":[148],"less":[150],"expands":[159],"organisational":[161,177],"literature":[163],"incorporating":[165],"three":[166],"factors":[167],"same":[170],"framework:":[171],"leadership":[172],"capability,":[173],"individual":[174],"adaptability,":[175],"knowledge":[178],"processes":[179],"provides":[181],"practical":[182],"implications":[183],"enhancing":[185],"SMEs\u2019":[186],"resource-limited":[189],"companies.":[190]},"counts_by_year":[],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2026-10-29T00:00:00"}
