{"id":"https://openalex.org/W7222629932","doi":"https://doi.org/10.1016/j.hpopen.2026.100191","title":"Empowering patients to choose and providers to improve. A focus group study on quality information needs in Switzerland's in- and outpatient somatic care","display_name":"Empowering patients to choose and providers to improve. A focus group study on quality information needs in Switzerland's in- and outpatient somatic care","publication_year":2026,"publication_date":"2026-10-16","ids":{"openalex":"https://openalex.org/W7222629932","doi":"https://doi.org/10.1016/j.hpopen.2026.100191","pmid":"https://pubmed.ncbi.nlm.nih.gov/42959243","pmcid":"https://www.ncbi.nlm.nih.gov/pmc/articles/13717042"},"language":"en","primary_location":{"id":"doi:10.1016/j.hpopen.2026.100191","doi":"https://doi.org/10.1016/j.hpopen.2026.100191","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.hpopen.2026.100191","pdf_url":null,"source":{"id":"https://openalex.org/S4210236858","display_name":"Health Policy OPEN","issn_l":"2590-2296","issn":["2590-2296"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","dongbi-c","norway-1","poland-20"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Health Policy OPEN","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj","pubmed"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1016/j.hpopen.2026.100191","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5156452245","display_name":"Carla Walker","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]}],"countries":["CH"],"is_corresponding":true,"raw_author_name":"Carla Walker","raw_affiliation_strings":["Chair of Health Economics, Policy and Management, School of Medicine, University of St. Gallen, St.-Jakob-Strasse 21, St. Gallen, CH-9000, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Chair of Health Economics, Policy and Management, School of Medicine, University of St. Gallen, St.-Jakob-Strasse 21, St. Gallen, CH-9000, Switzerland","institution_ids":["https://openalex.org/I202963720"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5114980728","display_name":"Maxime Sapin","orcid":"https://orcid.org/0009-0009-5412-6227","observed_orcids":["https://orcid.org/0009-0009-5412-6227"]},"institutions":[{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Maxime Sapin","raw_affiliation_strings":["Chair of Health Economics, Policy and Management, School of Medicine, University of St. Gallen, St.-Jakob-Strasse 21, St. Gallen, CH-9000, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Chair of Health Economics, Policy and Management, School of Medicine, University of St. Gallen, St.-Jakob-Strasse 21, St. Gallen, CH-9000, Switzerland","institution_ids":["https://openalex.org/I202963720"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5035827543","display_name":"Sarah Mantwill","orcid":"https://orcid.org/0009-0006-9316-3512","observed_orcids":["https://orcid.org/0009-0006-9316-3512"]},"institutions":[{"id":"https://openalex.org/I161941770","display_name":"University of Lucerne","ror":"https://ror.org/00kgrkn83","country_code":"CH","type":"education","lineage":["https://openalex.org/I161941770"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Sarah Mantwill","raw_affiliation_strings":["Department of Health Sciences & Medicine, University of Lucerne, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Health Sciences & Medicine, University of Lucerne, Switzerland","institution_ids":["https://openalex.org/I161941770"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5008710807","display_name":"Justus Vogel","orcid":"https://orcid.org/0000-0002-2605-8994","observed_orcids":["https://orcid.org/0000-0002-2605-8994"]},"institutions":[{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Justus Vogel","raw_affiliation_strings":["Chair of Health Economics, Policy and Management, School of Medicine, University of St. Gallen, St.-Jakob-Strasse 21, St. Gallen, CH-9000, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Chair of Health Economics, Policy and Management, School of Medicine, University of St. Gallen, St.-Jakob-Strasse 21, St. Gallen, CH-9000, Switzerland","institution_ids":["https://openalex.org/I202963720"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5114661611","display_name":"David Ehlig","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"David Ehlig","raw_affiliation_strings":["Chair of Health Economics, Policy and Management, School of Medicine, University of St. Gallen, St.-Jakob-Strasse 21, St. Gallen, CH-9000, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Chair of Health Economics, Policy and Management, School of Medicine, University of St. Gallen, St.-Jakob-Strasse 21, St. Gallen, CH-9000, Switzerland","institution_ids":["https://openalex.org/I202963720"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5089010455","display_name":"Alexander Gei\u00dfler","orcid":"https://orcid.org/0000-0002-7445-2929","observed_orcids":["https://orcid.org/0000-0002-7445-2929"]},"institutions":[{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Alexander Geissler","raw_affiliation_strings":["Chair of Health Economics, Policy and Management, School of Medicine, University of St. Gallen, St.-Jakob-Strasse 21, St. Gallen, CH-9000, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Chair of Health Economics, Policy and Management, School of Medicine, University of St. Gallen, St.-Jakob-Strasse 21, St. Gallen, CH-9000, Switzerland","institution_ids":["https://openalex.org/I202963720"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5156452245"],"corresponding_institution_ids":["https://openalex.org/I202963720"],"apc_list":{"value":2740,"currency":"USD","value_usd":2740},"apc_paid":{"value":2740,"currency":"USD","value_usd":2740},"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.79798564,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"11","issue":null,"first_page":"100191","last_page":"100191"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11722","display_name":"Patient Satisfaction in Healthcare","score":0.9312000274658203,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11722","display_name":"Patient Satisfaction in Healthcare","score":0.9312000274658203,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12871","display_name":"Healthcare Quality and Management","score":0.06019999831914902,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11590","display_name":"Primary Care and Health Outcomes","score":0.003599999938160181,"subfield":{"id":"https://openalex.org/subfields/2714","display_name":"Family Practice"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/public-reporting","display_name":"public reporting","score":0.7799999713897705},{"id":"https://openalex.org/keywords/quality-monitoring","display_name":"quality monitoring","score":0.968999981880188},{"id":"https://openalex.org/keywords/quality-indicators","display_name":"quality indicators","score":0.671999990940094},{"id":"https://openalex.org/keywords/patient-choice","display_name":"patient choice","score":0.5},{"id":"https://openalex.org/keywords/shared-decision-making","display_name":"shared decision-making","score":0.878000020980835},{"id":"https://openalex.org/keywords/stakeholder-requirements","display_name":"stakeholder needs","score":0.7350000143051147},{"id":"https://openalex.org/keywords/inpatient-care","display_name":"inpatient care","score":0.8289999961853027},{"id":"https://openalex.org/keywords/outpatient-care","display_name":"outpatient care","score":0.9879999756813049},{"id":"https://openalex.org/keywords/somatic-care","display_name":"somatic care","score":0.9789999723434448},{"id":"https://openalex.org/keywords/administrative-burden","display_name":"administrative burden","score":0.753000020980835},{"id":"https://openalex.org/keywords/system-fragmentation","display_name":"system fragmentation","score":0.75},{"id":"https://openalex.org/keywords/health-information-access","display_name":"health information access","score":0.48399999737739563},{"id":"https://openalex.org/keywords/switzerland","display_name":"Switzerland","score":0.46299999952316284}],"concepts":[{"id":"https://openalex.org/C56995899","wikidata":"https://www.wikidata.org/wiki/Q1126687","display_name":"Focus group","level":2,"score":0.6935999989509583},{"id":"https://openalex.org/C78999398","wikidata":"https://www.wikidata.org/wiki/Q2899888","display_name":"Information needs","level":2,"score":0.6496999859809875},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.5856999754905701},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.527400016784668},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.5065000057220459},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4812999963760376},{"id":"https://openalex.org/C28718268","wikidata":"https://www.wikidata.org/wiki/Q4118620","display_name":"Needs assessment","level":2,"score":0.4050000011920929},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.3659999966621399},{"id":"https://openalex.org/C512399662","wikidata":"https://www.wikidata.org/wiki/Q3505712","display_name":"Family medicine","level":1,"score":0.3596999943256378},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.3440999984741211},{"id":"https://openalex.org/C2989236134","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Patient care","level":2,"score":0.3102000057697296},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.30250000953674316},{"id":"https://openalex.org/C2779473830","wikidata":"https://www.wikidata.org/wiki/Q1540899","display_name":"MEDLINE","level":2,"score":0.2946999967098236},{"id":"https://openalex.org/C2991770496","wikidata":"https://www.wikidata.org/wiki/Q179515","display_name":"Social needs","level":3,"score":0.27959999442100525},{"id":"https://openalex.org/C3017568202","wikidata":"https://www.wikidata.org/wiki/Q2899888","display_name":"User needs","level":2,"score":0.27320000529289246},{"id":"https://openalex.org/C3020110884","wikidata":"https://www.wikidata.org/wiki/Q695416","display_name":"Outpatient clinic","level":2,"score":0.2623000144958496},{"id":"https://openalex.org/C2909500400","wikidata":"https://www.wikidata.org/wiki/Q7144993","display_name":"Patient Empowerment","level":3,"score":0.2574000060558319},{"id":"https://openalex.org/C124306116","wikidata":"https://www.wikidata.org/wiki/Q2512965","display_name":"Ambulatory care","level":3,"score":0.25279998779296875},{"id":"https://openalex.org/C2781311116","wikidata":"https://www.wikidata.org/wiki/Q83306","display_name":"Group (periodic table)","level":2,"score":0.25279998779296875},{"id":"https://openalex.org/C2984752397","wikidata":"https://www.wikidata.org/wiki/Q3259956","display_name":"Primary care","level":2,"score":0.2524000108242035},{"id":"https://openalex.org/C2779951463","wikidata":"https://www.wikidata.org/wiki/Q7268788","display_name":"Quality of life (healthcare)","level":2,"score":0.2515000104904175}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1016/j.hpopen.2026.100191","doi":"https://doi.org/10.1016/j.hpopen.2026.100191","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.hpopen.2026.100191","pdf_url":null,"source":{"id":"https://openalex.org/S4210236858","display_name":"Health Policy OPEN","issn_l":"2590-2296","issn":["2590-2296"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","dongbi-c","norway-1","poland-20"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Health Policy OPEN","raw_type":"journal-article"},{"id":"pmh:oai:pubmedcentral.nih.gov:13717042","doi":null,"is_oa":true,"landing_page_url":"https://pmc.ncbi.nlm.nih.gov/articles/PMC13717042/","pdf_url":"https://pmc.ncbi.nlm.nih.gov/articles/PMC13717042/pdf/main.pdf","source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Health Policy Open","raw_type":"Text"},{"id":"pmid:42959243","doi":null,"is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/42959243","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Health policy OPEN","raw_type":"Journal Article"},{"id":"pmh:oai:doaj.org/article:b2043962f7b24f818ad79bd118fb2111","doi":null,"is_oa":false,"landing_page_url":"https://doaj.org/article/b2043962f7b24f818ad79bd118fb2111","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Health Policy Open, Vol 11, Iss , Pp 100191- (2026)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1016/j.hpopen.2026.100191","doi":"https://doi.org/10.1016/j.hpopen.2026.100191","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.hpopen.2026.100191","pdf_url":null,"source":{"id":"https://openalex.org/S4210236858","display_name":"Health Policy OPEN","issn_l":"2590-2296","issn":["2590-2296"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","dongbi-c","norway-1","poland-20"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Health Policy OPEN","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.9391000270843506,"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7222629932.pdf","grobid_xml":"https://content.openalex.org/works/W7222629932.grobid-xml"},"referenced_works_count":29,"referenced_works":["https://openalex.org/W95588507","https://openalex.org/W1970926607","https://openalex.org/W1983651981","https://openalex.org/W1986910422","https://openalex.org/W2015582363","https://openalex.org/W2049487316","https://openalex.org/W2116252877","https://openalex.org/W2120946666","https://openalex.org/W2138664283","https://openalex.org/W2305807559","https://openalex.org/W2331023248","https://openalex.org/W2545345842","https://openalex.org/W2607237878","https://openalex.org/W2622460878","https://openalex.org/W2755954080","https://openalex.org/W2771055712","https://openalex.org/W2789873983","https://openalex.org/W2883624537","https://openalex.org/W2891587195","https://openalex.org/W3039470779","https://openalex.org/W3121711742","https://openalex.org/W3122365772","https://openalex.org/W3215777810","https://openalex.org/W4300860744","https://openalex.org/W4311441905","https://openalex.org/W4315703291","https://openalex.org/W4399353454","https://openalex.org/W7163381523","https://openalex.org/W7171407786"],"related_works":["https://openalex.org/W1758319978","https://openalex.org/W2765632031","https://openalex.org/W2975739344","https://openalex.org/W2487163516","https://openalex.org/W2068995109","https://openalex.org/W3045817861","https://openalex.org/W2285638239","https://openalex.org/W6911259415","https://openalex.org/W2114861401","https://openalex.org/W2166087872"],"abstract_inverted_index":{"Background:":[0],"Quality":[1],"monitoring":[2,19,51,145],"ensures":[3],"quality":[4,18,50,91,104,141,174],"standards":[5],"and":[6,20,43,49,65,85,90,127,131,139,154,166,188],"improvement,":[7],"while":[8],"public":[9,21,47,88,178,183],"reporting":[10,22,48,89,179],"aims":[11],"to":[12,30,77,81,106,168,172],"inform":[13],"patient":[14],"choice.":[15],"In":[16,55],"Switzerland,":[17],"have":[23],"fallen":[24],"short":[25],"of":[26,87,122],"stakeholder":[27,39],"expectations":[28],"due":[29],"a":[31,119,185,193],"misalignment":[32],"with":[33,60],"needs.":[34],"Objectives:":[35],"This":[36],"study":[37],"explores":[38],"needs":[40],"in":[41,52,110],"inpatient":[42],"outpatient":[44,66],"care":[45,68,126],"for":[46,124,146],"Switzerland.":[53],"Methods:":[54],"2023,":[56],"nine":[57],"focus":[58],"groups":[59,150],"50":[61],"stakeholders":[62],"from":[63],"in-":[64],"somatic":[67],"were":[69],"conducted.":[70],"The":[71],"data":[72,190],"underwent":[73],"qualitative":[74],"content":[75],"analysis":[76],"identify":[78],"themes":[79],"related":[80],"the":[82,182],"purpose,":[83],"challenges,":[84],"drivers":[86],"monitoring,":[92],"as":[93,95,157,184],"well":[94],"indicator":[96],"selection":[97],"criteria.":[98],"Results:":[99],"Public":[100,130],"participants":[101],"emphasised":[102],"accessible":[103],"information":[105,175],"guide":[107],"decisions,":[108],"especially":[109],"chronic":[111],"or":[112],"serious":[113],"illness.":[114],"A":[115],"major":[116],"gap":[117],"was":[118],"single":[120],"point":[121],"contact":[123],"navigating":[125],"shared":[128],"decision-making.":[129],"expert":[132,170],"views":[133],"diverged":[134],"on":[135],"who":[136],"should":[137],"access":[138,167],"interpret":[140],"data.":[142],"Experts":[143],"prioritised":[144],"internal":[147],"improvement.":[148],"Both":[149],"cited":[151],"administrative":[152],"burden":[153],"system":[155],"fragmentation":[156],"key":[158],"barriers.":[159],"Conclusion:":[160],"While":[161],"patients":[162],"seek":[163],"more":[164],"involvement":[165],"data,":[169],"reluctance":[171],"share":[173],"persists.":[176],"Advancing":[177],"requires":[180],"recognising":[181],"core":[186],"audience":[187],"addressing":[189],"challenges":[191],"through":[192],"national":[194],"strategy.":[195]},"counts_by_year":[],"updated_date":"2026-11-08T12:12:28.789561","created_date":"2026-10-17T00:00:00"}