{"id":"https://openalex.org/W7221100494","doi":"https://doi.org/10.65418/ajashss.v3i3.898","title":"\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0635\u0631\u0641\u064a\u0629 \u0648\u0623\u062b\u0631\u0647\u0627 \u0641\u064a \u0632\u064a\u0627\u062f\u0629 \u0645\u0639\u062f\u0644 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062f\u0631\u0627\u0633\u0629 \u0645\u064a\u062f\u0627\u0646\u064a\u0629 \u0639\u0644\u0649 \u0645\u0635\u0631\u0641 \u0627\u0644\u062c\u0645\u0647\u0648\u0631\u064a\u0629 \u0633\u0628\u0647\u0627 2023-2024","display_name":"\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0635\u0631\u0641\u064a\u0629 \u0648\u0623\u062b\u0631\u0647\u0627 \u0641\u064a \u0632\u064a\u0627\u062f\u0629 \u0645\u0639\u062f\u0644 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062f\u0631\u0627\u0633\u0629 \u0645\u064a\u062f\u0627\u0646\u064a\u0629 \u0639\u0644\u0649 \u0645\u0635\u0631\u0641 \u0627\u0644\u062c\u0645\u0647\u0648\u0631\u064a\u0629 \u0633\u0628\u0647\u0627 2023-2024","publication_year":2024,"publication_date":"2024-08-24","ids":{"openalex":"https://openalex.org/W7221100494","doi":"https://doi.org/10.65418/ajashss.v3i3.898"},"language":"ar","primary_location":{"id":"pmh:oai:ojs2.aaasjournals.com:article/898","doi":"https://doi.org/10.65418/ajashss.v3i3.898","is_oa":true,"landing_page_url":"https://aaasjournals.com/index.php/ajashss/article/view/898","pdf_url":"https://aaasjournals.com/index.php/ajashss/article/download/898/818","source":{"id":"https://openalex.org/S5407054558","display_name":"\u0627\u0644\u0645\u062c\u0644\u0629 \u0627\u0644\u0625\u0641\u0631\u064a\u0642\u064a\u0629 \u0644\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629 \u0641\u064a \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0625\u0646\u0633\u0627\u0646\u064a\u0629 \u0648\u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a\u0629","issn_l":"2957-5907","issn":["2957-5907"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"10.65418/ajashss.v3i3","raw_type":"info:eu-repo/semantics/article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://aaasjournals.com/index.php/ajashss/article/download/898/818","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5158133514","display_name":"\u0623\u0631\u062d\u0648\u0645\u0629 \u0645\u0641\u062a\u0627\u062d \u0623\u0631\u062d\u0648\u0645\u0629","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4405253782","display_name":"Bani-Waleed University","ror":"https://ror.org/01304n587","country_code":"LY","type":"education","lineage":["https://openalex.org/I4405253782"]}],"countries":["LY"],"is_corresponding":true,"raw_author_name":"\u0623\u0631\u062d\u0648\u0645\u0629 \u0645\u0641\u062a\u0627\u062d \u0623\u0631\u062d\u0648\u0645\u0629","raw_affiliation_strings":["\u0642\u0633\u0645 \u0627\u0644\u062a\u0645\u0648\u064a\u0644 \u0648\u0627\u0644\u0645\u0635\u0627\u0631\u0641\u060c \u0643\u0644\u064a\u0629 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f \u0648\u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0633\u064a\u0627\u0633\u064a\u0629\u060c \u062c\u0627\u0645\u0639\u0629 \u0628\u0646\u064a \u0648\u0644\u064a\u062f\u060c \u0644\u064a\u0628\u064a\u0627"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"\u0642\u0633\u0645 \u0627\u0644\u062a\u0645\u0648\u064a\u0644 \u0648\u0627\u0644\u0645\u0635\u0627\u0631\u0641\u060c \u0643\u0644\u064a\u0629 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f \u0648\u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0633\u064a\u0627\u0633\u064a\u0629\u060c \u062c\u0627\u0645\u0639\u0629 \u0628\u0646\u064a \u0648\u0644\u064a\u062f\u060c \u0644\u064a\u0628\u064a\u0627","institution_ids":["https://openalex.org/I4405253782"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5158133514"],"corresponding_institution_ids":["https://openalex.org/I4405253782"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.52611032,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.5547000169754028,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.5547000169754028,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14183","display_name":"Banking Sector Performance and Management","score":0.420199990272522,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14419","display_name":"Banking Systems and Strategies","score":0.006200000178068876,"subfield":{"id":"https://openalex.org/subfields/2003","display_name":"Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/banking-services-development","display_name":"banking services development","score":0.8500000238418579},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.9980000257492065},{"id":"https://openalex.org/keywords/bank-branch-services","display_name":"bank branch services","score":0.44600000977516174}],"concepts":[{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.19869999587535858},{"id":"https://openalex.org/C116834253","wikidata":"https://www.wikidata.org/wiki/Q2039217","display_name":"Identification (biology)","level":2,"score":0.19499999284744263},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1906999945640564},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.1860000044107437},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.18389999866485596},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.16850000619888306},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.16580000519752502},{"id":"https://openalex.org/C61797465","wikidata":"https://www.wikidata.org/wiki/Q1188986","display_name":"Term (time)","level":2,"score":0.16410000622272491},{"id":"https://openalex.org/C2776608160","wikidata":"https://www.wikidata.org/wiki/Q4785462","display_name":"Natural (archaeology)","level":2,"score":0.16120000183582306},{"id":"https://openalex.org/C81917197","wikidata":"https://www.wikidata.org/wiki/Q628760","display_name":"Selection (genetic algorithm)","level":2,"score":0.15870000422000885}],"mesh":[],"locations_count":1,"locations":[{"id":"pmh:oai:ojs2.aaasjournals.com:article/898","doi":"https://doi.org/10.65418/ajashss.v3i3.898","is_oa":true,"landing_page_url":"https://aaasjournals.com/index.php/ajashss/article/view/898","pdf_url":"https://aaasjournals.com/index.php/ajashss/article/download/898/818","source":{"id":"https://openalex.org/S5407054558","display_name":"\u0627\u0644\u0645\u062c\u0644\u0629 \u0627\u0644\u0625\u0641\u0631\u064a\u0642\u064a\u0629 \u0644\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629 \u0641\u064a \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0625\u0646\u0633\u0627\u0646\u064a\u0629 \u0648\u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a\u0629","issn_l":"2957-5907","issn":["2957-5907"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"10.65418/ajashss.v3i3","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"pmh:oai:ojs2.aaasjournals.com:article/898","doi":"https://doi.org/10.65418/ajashss.v3i3.898","is_oa":true,"landing_page_url":"https://aaasjournals.com/index.php/ajashss/article/view/898","pdf_url":"https://aaasjournals.com/index.php/ajashss/article/download/898/818","source":{"id":"https://openalex.org/S5407054558","display_name":"\u0627\u0644\u0645\u062c\u0644\u0629 \u0627\u0644\u0625\u0641\u0631\u064a\u0642\u064a\u0629 \u0644\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629 \u0641\u064a \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0625\u0646\u0633\u0627\u0646\u064a\u0629 \u0648\u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a\u0629","issn_l":"2957-5907","issn":["2957-5907"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"10.65418/ajashss.v3i3","raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.6452000141143799,"display_name":"Decent work and economic growth"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7221100494.pdf","grobid_xml":"https://content.openalex.org/works/W7221100494.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4399017122","https://openalex.org/W4405623127","https://openalex.org/W7221297455","https://openalex.org/W3208015800","https://openalex.org/W7221211764","https://openalex.org/W3174790841","https://openalex.org/W2637666135","https://openalex.org/W2924469040","https://openalex.org/W4385395679","https://openalex.org/W4321076039"],"abstract_inverted_index":{"\u062a\u0647\u062f\u0641":[0],"\u0647\u0630\u0647":[1],"\u0627\u0644\u062f\u0631\u0627\u0633\u0629":[2,50,59,72],"\u0625\u0644\u0649":[3,60],"\u0645\u0639\u0631\u0641\u0629":[4],"\u062a\u0623\u062b\u064a\u0631":[5],"\u062a\u0637\u0648\u064a\u0631":[6,77],"\u0627\u0644\u062e\u062f\u0645\u0627\u062a":[7,78],"\u0627\u0644\u0645\u0635\u0631\u0641\u064a\u0629":[8],"\u0641\u064a":[9,14,25],"\u0632\u064a\u0627\u062f\u0629":[10],"\u0645\u0633\u062a\u0648\u0649":[11],"\u0631\u0636\u0627":[12],"\u0627\u0644\u0639\u0645\u0644\u0627\u0621":[13],"\u0645\u0635\u0631\u0641":[15,28],"\u0627\u0644\u062c\u0645\u0647\u0648\u0631\u064a\u0629":[16,29],"\u0641\u0631\u0639":[17],"\u0645\u062f\u064a\u0646\u0629":[18],"\u0633\u0628\u0647\u0627":[19],"\u0645\u0646":[20,33],"\u062e\u0644\u0627\u0644":[21],"\u0645\u0639\u0627\u0644\u062c\u062a\u0647\u0627":[22],"\u0627\u0644\u0625\u0634\u0643\u0627\u0644\u064a\u0629":[23],"\u0627\u0644\u0645\u062a\u0645\u062b\u0644\u0629":[24],"\u0627\u0642\u062a\u0635\u0627\u0631":[26],"\u062e\u062f\u0645\u0627\u062a":[27],"\u0639\u0644\u0649":[30,55,68],"\u0639\u0645\u0644\u064a\u0627\u062a":[31,34,38],"\u0645\u062d\u062f\u0648\u062f\u0629":[32],"\u0627\u0644\u0633\u062d\u0628":[35],"\u0648\u0627\u0644\u0627\u064a\u062f\u0627\u0639":[36],"\u0648\u0646\u062f\u0631\u0629":[37],"\u0627\u0644\u0625\u0642\u0631\u0627\u0636":[39],"\u0639\u0644\u064a\u0647":[40],"\u0641\u0623\u0646\u0647":[41],"\u062a\u0645":[42,51],"\u062a\u062d\u062f\u064a\u062f":[43],"\u0645\u0634\u0643\u0644\u0629":[44],"\u0627\u0644\u062f\u0631\u0627\u0633\u0629.":[45],"\u0648\u0645\u0646":[46],"\u0623\u062c\u0644":[47],"\u062a\u062d\u0642\u064a\u0642":[48],"\u0623\u0647\u062f\u0627\u0641":[49],"\u062a\u0648\u0632\u064a\u0639":[52],"\u0635\u062d\u064a\u0641\u0629":[53],"\u0627\u0633\u062a\u0628\u064a\u0627\u0646":[54],"\u0639\u064a\u0646\u0629":[56],"\u0627\u0644\u0628\u062d\u062b":[57],"\u0648\u062a\u0648\u0635\u0644\u062a":[58],"\u0646\u062a\u0627\u0626\u062c":[61],"\u0623\u0647\u0645\u0647\u0627":[62],"\u0639\u062f\u0645":[63],"\u0645\u0648\u0627\u0643\u0628\u0629":[64],"\u0627\u0644\u0645\u0635\u0627\u0631\u0641":[65],"\u0644\u0631\u0643\u0628":[66],"\u0627\u0644\u062a\u0637\u0648\u0631":[67],"\u062e\u062f\u0645\u0627\u062a\u0647\u0627":[69],"\u0627\u0644\u0645\u0635\u0631\u0641\u064a\u0629\u060c":[70],"\u0648\u0623\u0648\u0635\u062a":[71],"\u0628\u0627\u0644\u0627\u0647\u062a\u0645\u0627\u0645":[73],"\u0628\u0627\u0644\u0623\u0633\u0627\u0644\u064a\u0628":[74],"\u0627\u0644\u062d\u062f\u064a\u062b\u0629":[75],"\u0639\u0646\u062f":[76],"\u0627\u0644\u0645\u0635\u0631\u0641\u064a\u0629.":[79]},"counts_by_year":[],"updated_date":"2026-10-26T11:51:55.731654","created_date":"2026-10-10T00:00:00"}